A special report on collaboration in the workplace The great technology take-up How unified communications is changing the way we work With a foreword by Don Tapscott, one…

1. The power of networksAn exploration of the reality and promise of global connectivity.Research and analysis from the team at BT Global Services. 2. First there were computers.They…

1. iP MOV7.0 Integrity, honesty, listening & understanding 2. Value Curve iP MOMichael will take accountability and responsibility for delivery, engenderingenergy, action…

1. A Communications Planning ModelDeveloped for BT Global Services (2007) and G4S (2011)by Mike Love 2. Developing theCommunications Plan2 3. The 4 “Es” Planning Model…

1. BT Global Services Our approach to innovation 2. Accompanying notes to presentationFor further information aboutdirectly to Nicola Jones ([email protected]) or Grace…

1. The Death of Dolly, Dilbert, Dr No & Distance: the future of work. Dr Nicola J Millard, Customer Experience Futurologist, BT Global Services [email protected]…

1. Brand Basics: Building Your Business on aPowerful Promise and Engaging ExperiencePart 1:UnderstandingBrandA Cisco Partner Plus Resource 2. “ Building a brand is…more…

1. BT AssureRiding technology wavesMaking the bring your own device(BYOD) trend work for you 2. Making the bring your own device(BYOD) trend work for youYour data is everywhere.…

1. Sea. Create. Ideas. Business. Strategy. Communication. Engagement. Digital. People. Social. Technology. Design for a better world. 2. About 3. We are a service design…

Slide 11 09/10 Improved right first time measures for BT Group For lead to cash we have to do all these to get it ‘right first time’ We deliver the entire service on-…