Business Tranforming Branches and the Branch Network

1. Peak Performance Consulting Group www.ppcgroup.com March 13, 2014 Transforming Branches – and the branch network 2. Retail banking is facing a difficult challenge……

Business The Future of Bank Branches Coordinating Physical with Digital

1. The Future of Bank Branches Coordinating Physical with Digital 2. Digital Technologies will Accelerate Branch Transformation, Not Make Them Extinct Retail banking is evolving…

Business Universal Associates - Re-evaluating Employee Roles and the Account Holder Experience

1. • Welcome and Introductions • Traditional Branch Staff Approach • Universal Associate Model • Designing Universal Branches • A Closer Look – Sandy Dixon •…

Documents Mike Hughes CV

Mike Hughes I am a widely-experienced media professional, having worked for more than 35 years in every stage of the business, from junior reporter to senior newspaper executive…