1. Most Notable TweetsNew York Net Promoter Conference #NPS2010 2. Over 450 customer experience professionals gathered in New York to discuss customer experience trends for…

1.Biking By Abigail Dillavou 2. Chapter One Pedaling and BrakesChapter Two Biking at NightChapter Three GlidingChapter Four TurningChapter Five Gears Table of Contents pg.1W…

1.Biking By Abigail Dillavou 2. Chapter One Pedaling and BrakesChapter Two Biking at NightChapter Three GlidingChapter Four TurningChapter Five Gears Table of Contents pg.1W…

Slide 1 Cycling assembly So you think you know about bikes? Slide 2 At one time, horses were our primary means of independent travel for longer journeys... Slide 3 1820s…

Slide 1 One More Thing To Do With Your Bike: Empowering Customers With Simple Bike Maintenance Skills What I learned about customers of all levels of interests, skills 1.…