Documents 1 Telephone Etiquette Facilitator Mae Martin 2 Objectives: At the end of the Workshop, the...

Slide 1 Slide 2 1 Telephone Etiquette Facilitator Mae Martin Slide 3 2 Objectives: At the end of the Workshop, the participants will be able to: Use effective call greetings…

Documents 1 Telephone Conversation. 2 Today's technology allows you to handle more customer service calls than...

Slide 11 Telephone Conversation Slide 2 2 Today's technology allows you to handle more customer service calls than ever before. But when telephone personnel lack call…

Education Telephone techniques

1.1 Telephone Etiquette Facilitator Mae Martin 2. 2 Objectives: At the end of the Workshop, the participants will be able to: Use effective call greetings as a caller and…