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Documents Government Regulation of Service Levels for Telephone Company Call Centres in Canada – Work in...

Slide 1Government Regulation of Service Levels for Telephone Company Call Centres in Canada – Work in Progress – Armann Ingolfsson Samina Khandakar, Tarja Joro [email protected]

Documents Armann Ingolfsson Samina Khandakar, Tarja Joro armanngolfsson@ualberta

Government Regulation of Service Levels for Telephone Company Call Centres in Canada â Work in Progress â Armann Ingolfsson Samina Khandakar, Tarja Joro [email protected]