Documents Exceeding Customer Expectations Session Objectives Look at the role of PROMISES Review 3 rules of....

Exceeding Customer Expectations Session Objectives Look at the role of PROMISES Review 3 rules of exceeding expectations Review external effect of poor internal service Discuss…

Documents Exceeding Customer Expectations

Exceeding Customer Expectations Session Objectives Look at the role of PROMISES Review 3 rules of exceeding expectations Review external effect of poor internal service Discuss…