Slide 1Call Management System (CMS) Training Washington State Course Code: PRESENTED BY Cindy Lindholm CTS -CMS Instructor 1. UPDATED 1/ 2013 Slide 2 CMS Introduction………………………..page…
Slide 1 Cisco Agent Desktop August, 2009 Proprietary/Confidential. For Internal or Acronis Authorized Partner Use Only 1 Logging in/Logging out Proprietary/Confidential.…
Business Situation In 2000, Legal & Trade Financial Services Ltd. set up a project team to look into how to improve resource utilisation in its contact centres. It focused…
Slide 1 This program is presented by Consolidated Technology Services (CTS) CMS BASIC REPORT TRAINING 3. CMS Introductionâ¦â¦â¦â¦â¦â¦â¦â¦â¦..page 2 CMS…
Call Management System (CMS) Training Washington State Course Code: PRESENTED BY Cindy Lindholm CTS -CMS Instructor 1. UPDATED 1/ 2013 CMS Introductionâ¦â¦â¦â¦â¦â¦â¦â¦â¦..page…