1. 2. 3. 4 essential goals 1. Acceptance Receiver must accept and understand thebad news 2. Positive Image Ethical behavior 4. 3. Message Clarity Clear message = no…
1. 4 essential goals 1. Acceptance• Receiver must accept and understand thebad news 1. PositiveImage• Ethical behavior 2. Message Clarity3.Clear message = no further…