YOUR BODY SPEAKS! UNDERSTANDING BODY LANGUAGE & NONVERBAL COMMUNICATION
2012 Copyright Michelle J. MillerAll Rights Reserved
NON-VERBAL COMMUNICATION/BODY LANGUAGE
WHAT IS NON-VERBAL COMMUNICATION?
• Behavior and elements of speech, aside from words, that transmit meaning
• Nonverbal communication includes:
- pitch, tone & volume of voice
- body posture & stance
- movements & appearance
• Today we will focus on body language
WHAT IS BODY LANGUAGE USED FOR?
• Direct Replacement of Words
• Reinforcement of Words
• Mirror Inner Emotion & Attitudes
COMMUNICATION IN PERSPECTIVEBody language communicates 93% of your message!!!
7%
38%55%
Communication
Verbal Voice Tone Body Language
RALPH WALDO EMERSON
“What you do speaks so loud that I cannot hear what you
say.”
BODY LANGUAGE IS IMPORTANT
• Meaning in Movement
• Reject or Support Spoken Words
• Reflect mental or emotional condition
• Can’t be controlled as easily as words
LET’S LOOK AT HOW THE BODY SPEAKS
• Each area circled display difference verbal communication
• Facial expression, posture, feet and hands are all sending a message here
POWERFUL & INTIMIDATING!
DON’T APPROACH ME!
READY FOR COMBAT!
WHAT IS YOUR BODY SPEAKING?
• Crossing arms – unconscious barrier
• Smile – welcomes communications
• Biting Lip - Nervousness
CONCLUSION• Know that your body speaks everyday
• Your body may be conveying a message you didn’t realize
• Make sure your body language reinforce your verbal message
• Reconsider ways to enhance your communication with body language
