WELCOME TO
Oliver Dos RamosGlobal Expansion Team
Challenges
Finding New Customer?Getting Referrals?Calling Referrals?
Customer Recruiting?
You
Mary Jill Megs AnnieJack
Finding New Customer?
AdvertisingFlyersFacebookMoney
All these customers Are not link to each other, they only have a link to you
You
Mary Jill Megs AnnieJack
Mary
Jill Annie
Annie
Annie
Annie
Annie Annie
Annie
Customers have linksAnd relationships withEach other
How?
INCENTIVE!
Getting Referrals?
How?
INCENTIVE!
10% Discount
Sign up25% Discount
Didn’t see the big picture
Always Want the Discount
Getting Referrals?
How?
INCENTIVE!
10% Discount
Sign up25% Discount
Didn’t see the big picture
Always Want the Discount
What incentive can we offer?To get Referrals that are interested
Getting Referrals?
How?
Other Challenge
When do I recruit a customer into the business? (language!)
Waiting for these multi levels to happen but they not happening
Need clarity to know when to ask... Why not sign up as a distributor or a member ???
Pieces of the Puzzle
BART Kauwenberghs
Monte Carlo
The ProcessWLC FC 1 on 1
Customer Hour
Customer Day
Free WE
The ProcessWLC FC 1 on 1
Customer Hour
Customer Day
Free WE
3 Day Trial
Tanita Scan + MeasureSample
Wellness Evaluation FileMeal Plan
Book Day4 App
The ProcessWLC FC 1 on 1
Customer Hour
Customer Day
Free WE
3 Day Trial
Tanita Scan + MeasureSample
Wellness Evaluation FileMeal Plan
Book Day4 AppDay 4 App
Tanita Scan + MeasureCONGRATULATE!
Program A, B, CMake the Sale
Book Follow up App
The ProcessWLC FC 1 on 1
Customer Hour
Customer Day
Free WE
3 Day Trial
Tanita Scan + MeasureSample
Wellness Evaluation FileMeal Plan
Book Day4 AppDay 4 App
Tanita Scan + MeasureCONGRATULATE!
Program A, B, CMake the Sale
Book Follow up App
Ask the Question?Do you know 2 people who would like the
same results as you?
?
Ask the Question?Do you know 2 people who would like the
same results as you?
INCENTIVE!Because if you do then you can also get a free ticket to Our Membership Advantage Presentation where you findOut how to get your products at wholesale price and bunchOf other benefits, You really don’t want to miss out on this.
Ask the Question?Do you know 2 people who would like the
same results as you?
INCENTIVE!Because if you do then you can also get a free ticket to Our Membership Advantage Presentation where you findOut how to get your products at wholesale price and bunchOf other benefits, You really don’t want to miss out on this.
You need 3 things to get the benefits.
1. Great product result.
2. Refer 2 people that are interested in starting on a 3 day trial
3. Attend a M. A. P.
Membership AdvantagePresentation
HOM,-Most people are customers with 2 referrals (ambassadors)-they don’t come in the room for extra income but for their-member advantage
Important 1st slide: some people are …-here because they have good results and they promoted the brand (ambassadors)-Other people are... here because they looking for an en extra income
HOM,Testimonials are most important, so 1 on 1 works but group 2 or 3 Members together works better. 95% of people start because they want to earn a income part time of just R1000 to R5000, so you inspire 95% of people with low income, although higher income is still NB but not so important. At
the end, they need to fill a selection form.
4 Possibilities
Membership Advantage Presentation
A... Member – WholesaleB... Products for Free
C... Extra IncomeD... RI – Career Level Income
Nobody Leaves room for 10 minutes
Give guests a chance to fill in form.
Out of 100 Customers99 of them become Members
of those 15 become Active Members
So this way we recruit, without recruiting, people come to get their reward: the member Advantage…… but go home starting a business
HOM / MAP- this is the heart of the flow Key is invitation
-for business (COI): come and have a look at what I do, invitation adjusted to person to invite
-for customer with 2 referrals: don’t invite them to a business meeting! Say: “this is the place where you get all the information about the Member advantages”
NEVER give them HMP without HOM
The ProcessWLC FC 1 on 1
Customer Hour
Customer Day
Free WE
3 Day Trial
Tanita Scan + MeasureSample
Wellness Evaluation FileMeal Plan
Book Day4 AppDay 4 App
Tanita Scan + MeasureCONGRATULATE!
Program A, B, CMake the Sale
Book Follow up App Ask the Question?Do you know 2 people who would
like the same results as you?
Because if you do then you can also get a free ticket to Our Membership Advantage Presentation where you findOut how to get your products at wholesale price and bunch of other benefits, You really don’t want to miss out on this.
You need 3 things to get the benefits.1. Great product result.2. Refer 2 people that are interested in starting on
a 3 day trial3. Attend a M. A. P.
A... Member – WholesaleB... Products for FreeC... Extra IncomeD... RI – Career Level Income
You
Jill
Jack Piet
You
Jill
Jack Piet
Ambassador100vp DLV
PersonalVolume
You
Jill
Jack Piet
Ron
Ambassador
Paul
100vp DLV
PersonalVolume
You
Jill
Jack
Piet
Ron
Ambassador
Paul
100vp DLV
PersonalVolume
ActiveAmbassador300vp DLV
100vp
BA
You
Jill
Jack
Piet Ambassador100vp DLV
PersonalVolume
ActiveAmbassador300vp DLV
100vp
Paul ActiveAmbassador300vp DLV
You
Jill
Jack
Piet Ambassador
600vp DLV
PersonalVolume
ActiveAmbassador300vp DLV
700vpJack
1200vp DLV
Paul
Matt
Sam
Jill
Jill
Jill
Jill
Jill
C
B
D
A
E
F
2500vp
ReferralsCustomer
AmbassadorsActive
Ambassadors
You need to have or develop the following 4 skills:
1. QUALIFY: - are your customers actually interested in becoming an ambassador
2. INVITE: - The invite must be on a booked-in basis – eg. Come to my boot camp, wlc, WE. Remember to walk and talk to everyone. The time must be appropriate – use flyers, posters etc.
Ask them if they live or work in the area? (Preferably ask them without having any flyers in
your hand – this might put them off)
I wonder if you mind helping me – we are out and about promoting a great / amazing new Healthy Active Lifestyle concept. Would you or anyone you know be interested in becoming
the best shape of your life? It does include exercise but there are other important elements
such as Nutrition and Education that a person misses out on in a normal gym.
Offer them the 3 day trial pack and ask them when they can come and register for your
event such as the boot camp.
Try and get their facebook profile so that they can accept a friend request. You can then
also tell them all about it via a message on facebook and then they can also see your other customer’s results and photos.
3. PRESENTING: - This should be in a form of eg. Wellness Evaluation etc. Remember if you are part time you should be trying to do 10 qualified invites and
trial packs which equals 5 new clients and 1 new ambassador.
Try and get your customers to at least be on a programme for 3 months. Book appointments before the time and up front for week 4, 8, 12 so that they have the
dates and times well ahead of the time.
4. REPLACE: - Replace ambassadors all the time – hold onto a customer base of at least 20
Remember the following:
We are just messengers. Remember to work towards and stick to your own level 10 so that you can be an example to everyone.
Don’t let your members / ambassadors jump ahead of the processes (they need to follow these process
Let people define their own participation
Follow the process sequentially
Participation is KEY! Learn to be the inspiration and the difference!
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