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Page 1: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 2: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Welcome back!

Sound ball!!!!

Page 3: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Intro Project

Empathy part 1

Empathy part 2

Define

Ideate

Special Project

Wed

lunch

Prototyping

Testing and Iterating

Storytelling

Debrief

Demonstrations in evening

Thursday

lunch

FridayTaking it home part 1

Taking it home part 2

Page 4: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Empathy Part 2:

Page 5: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Explore Emotions

Intro Yourself

Build Rapport

Evoke Stories

Intro Project

About interviewing:1) Open-ended questions2) Follow-up with ‘why’?

3) Go for stories and feelings.

“Tell me about a time when…” “How did you feel today when….”

“Tell me more about…”

Page 6: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Intro Yourself

Build Rapport

Evoke Stories

Intro Project

Explore Emotions 1) Open-ended

questions

2) Follow-up with ‘why’?

3) Go for stories and feelings.

What do you want to learn more about your peers?

Possible topics:sports family after-school dreams

future careernicknames transportation food

entertainment

Page 7: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Intro Yourself

Build Rapport

Evoke Stories

Intro Project

Explore Emotions 1) Open-ended

questions

2) Follow-up with ‘why’?

3) Go for stories and feelings.

What do you want to learn more about your peers? Possible topics:sports family after-school dreams

future careernicknames transportation food

entertainment

Prepare questions to ask a peer on this topic. Ask good questions!

(2 min)

Page 8: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Intro Yourself

Build Rapport

Evoke Stories

Intro Project

Explore Emotions 1) Open-ended

questions

2) Follow-up with ‘why’?

3) Go for stories and feelings.

Ask a peer your questions on this topic. Don’t forget to follow-up with ‘why’. You have four minutes each.

(8 min)

Page 9: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Intro Yourself

Build Rapport

Evoke Stories

Intro Project

Explore Emotions 1) Open-ended

questions

2) Follow-up with ‘why’?

3) Go for stories and feelings.

What do you want to learn more about from your user?

In your groups, prepare questions to ask your user on this topic. Prepare good questions!

(5 min)

Page 10: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Intro Yourself

Build Rapport

Evoke Stories

Intro Project

Explore Emotions 1) Open-ended

questions

2) Follow-up with ‘why’?

3) Go for stories and feelings.

Ask your user questions. Don’t forget to follow-up with ‘why’ and go for stories. Take turns being the person asking the questions.

(20 min)

Page 11: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

As a group complete an ‘Empathy Map’ like this one for your user. Fill in the map for what he or she said and did, as well as thought and felt. Fill in based on all you’ve learned from all of your sources.

(10 min)

say

do

think

feel

Page 12: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

As a group you are now going to provide more information about your user and what he or she needs.

1)List many adjectives that describe your user. Adjectives are words like smart, quick, humble, hard-working, bored, sad, lonely, happy.

(5 min)

2) List what your user ‘needs’. Hint: needs are verbs like ‘to believe in herself’ or ‘to remember his family’ or ‘to be encouraged about the future.’

(5 min)

3) List any surprises or interesting information about your user and your challenge.

(2 min)

Page 13: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 14: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

(show POV video)

Embrace Define Video http://www.vimeo.com/11283910

Page 15: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 16: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

As a group, come up with 1-3 Point of View (POV) statements for your user.

(15 min including 5 min break when done)

Page 17: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Let’s create some “How might we…”s!!!

(20 min)

HMWs are optimistic, human-centered, generative statements that we will use to brainstorm.

Let’s take turns hearing a POV from each group, and coming up with HMWs with them!

Page 18: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 19: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 20: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 21: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.
Page 23: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

how to brainstorm: RULES

Page 24: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

(Warm-up! “yes, and…”)

Possible starters:We are going on a trip.

We are going to have a party.We are going to the amusement park.

(5 min)

Page 25: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

Warm-up brainstorm:Do a practice brainstorm with your group. Pick one of these topics:

How might we encourage our siblings to eat their vegetables?

How might we make food shopping more fun for 3 year olds?

How might we make exploring nature the biggest reward for college students?

(8 min)

Page 26: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

how to brainstorm: RULES

Brainstorm as a group from your ‘How might we’s. Switch to a new HMW when the energy dies down.

(30 min)

Page 27: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

for today VOTE using these 3 selection criteria

“Most likely to succeed” Place two votes on the ideas that you think are most likely to successfully address your “how might we”

“Most likely to delight your user”

Place two votes on the ideas that you think would delight your user

“Personal favorite” Place two votes on the ideas that are your personal favorites

(5 min)

Page 28: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

how to brainstorm: RULES

Brainstorm as long as you want. For homework: Let me know 2-4 ideas that you are carrying forward as a group tonight by the end of dinner. Please write the ideas on a post-it with your group number!

“Most likely to succeed”

“Most likely to delight your user”

“Personal favorite”

Page 29: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

how to brainstorm: RULES

New Challenge!

Brainstorm and test out a new game with your new group. Think about who you are designing for and what you hope this person accomplishes (to learn? To have fun? To move around?). Don’t forget the brainstorming rules! We will share games at 4:30pm!

(until 4:30)

Page 30: Welcome back! Sound ball!!!! Intro Project Empathy part 1 Empathy part 2 Define Ideate Special Project Wed lunch Prototyping Testing and Iterating Storytelling.

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