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Page 1: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Warwickshire/GDS projectsIdentity Assurance & Attribute Exchange

Ian LittonStrategy, Programme and Information Manager

WCC1st October 2014

Page 2: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Some definitions

• Identity assurance– Knowing who you are dealing with

online to a defined level of certainty– LoA2

• Attribute exchange– Real-time, on-line exchange of data to

prove eligibility for service

Page 3: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Why IDAP matters to LAs

• Underpins Digital by Default• Single ID for citizens• Reduces LA risk• Reduces system suppliers’ risks• Underpins Attribute Exchange

Page 4: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Attribute exchange

• Eligibility-based transactions• Remove paper proof• 10 weeks to 10 minutes• Service improvements • Cost savings

Page 5: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Blue Badge proof of concept

• The following slides show the proof of concept screens

• The proof of concept was user tested– 13 test subjects– 11 were over 60 years old– Two sessions, with screen

improvements for the second session

Page 6: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 7: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 8: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 9: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 10: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 11: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 12: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 13: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Page 14: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

What did the users think?

• Felt comfortable with the process• Understood what was going on• Appreciated the need to confirm an applicant’s

identity and eligibility• Very happy to give permission to share

attributes• User journey had the “wow” factor.

Page 15: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Key points• Real-time data sharing• Part of a specific online transaction• Data is specific and limited• Data shared with customer permission• Clear and explicit process – users like it• 1 login, 2 transactions• Bundling of related services

Page 16: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Current project status• IDA

– Interoperability proven– “Verify” going into public beta– Commercial arrangements for LAs?

• Attribute exchange– Discovery completed– Moving into Alpha

• White papers on oixuk.org

Page 17: Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014

Warwickshire County CouncilWarwickshire County Council

Other activities

• Engaging with attribute providers• Engaging with suppliers • Addressing commercial issues• Spreading the word


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