Welcome to VersionOne
Account Specialist: Brandon Peek
Customer Success Specialist: Sam Suhajda
March 24, 2014
Logo here
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• Welcome and Introductions• Your Objectives and Roadmap• Resources for Success• Next Steps
Agenda
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Your Objectives and Roadmap
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• Accelerate time to market • Manage changing priorities• Better align IT with the business• Increase productivity• Improve software quality• Enhance project visibility• Reduce risk
Typical Objectives for Agile Transformation
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Your Objectives
• Summary of objectives in their words.
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• Commitment to agile practices• Product configured for Agile Your Way• Effective training approach• Engaged team leads• Integrated Source Control Mgmt.• Proactive internal support
VersionOne Implementation - Keys to Success
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VersionOne Implementation - Keys to Success
What do you view as the keys areas of focus for a successful implementation?
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Current(Present-3 Months)
Soon(3-6 Months)
Later(6-12 Months)
Onboard X Onboard Y HPQC Integration
Agile Training Git Integration
V1 Training Materials Analytics Training
Continuous Integration
Your Roadmap
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Integration Point Application Integration Goals
Project and Portfolio Management
Continuous Integration N/A
Test Management
IDE
Source Code Management
Defect Management Bugzilla http://v1appcatalog.azurewebsites.net/app/index.html#/Details/VersionOne.Integration.Bugzilla
Requirements Management
CRM
Application Development Tools Ecosystem
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Role Description Name
Executive Sponsor Promotes the importance of the agile transformation across the company
VersionOne Champion Guides the implementation of VersionOne
VersionOne Training Lead
Trains new VersionOne users
System Administrator Ensures VersionOne is available and performing well
Integration Lead Develops and/or installs integrations with other systems
Agile Champion Guides the implementation of agile practices
Your Success Team
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Resources for Success
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Resources for Customer Success
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Customer Success Specialist
Responsibilities:•Introduce the most impactful resources to help achieve your objectives•Share insights into your product usage•Highlight new product capabilities that align to your objectives•Act as a point of escalation when working with other resources
Sam SuhajdaEmail: [email protected] Phone: 678-813-8112Location: Atlanta, GA
Guiding you to a successful implementation.
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Account Specialist
Responsibilities :•Coordinating evaluations for additional product purchases•Handling contractual questions
Brandon PeakEmail: [email protected] Phone: 678-648-4535Location: Atlanta, GA
Assisting your selection of the right products and services.
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VersionOne Community Site
• Find answers to common usage questions
• Integrate to other applications
• Learn about the latest release
• Get insights from our agile and product blogs
• Share feature requests• Check on system status
Visit http://community.versionone.com or access the “Support Center” from within the application.
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Product Support
Monday-Friday 9AM-5PM EST
Email: [email protected]: 678-268-3332Web: http://support.versionone.com Walk-Ins: 6220 Shiloh Rd., Alpharetta, GA
Contact customer support when:•How-to guidance when the community site isn’t fully addressing your situation•The application isn’t behaving as you’d expect•You require instance maintenance assistance, such as a sandbox refresh
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Agile Community
• AgileLIVE Webinars—expand your perspective with presentations by agile thought leaders
• Agile Chronicles—stay current with the best new articles and blogs
• State of Agile Survey—make more informed decisions
Sign up today at www.versionone.com
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VersionOne Training & Services
• World class agile and product training to help you get started with agile and easily scale across the organization
• Consulting Services for assessments, coaching, and transitions
• Technical Services by proven experts in data migration, application integration, custom APIs and Reporting/Analytics See a full list of offerings at
http://www.versionone.com/training.
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Next Steps