https://digitallearning.ucf.edu/lynda/
Number Competency Definition
1 Critical Thinking/Problem SolvingExercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in this process, and may demonstrate originality and inventiveness.
2 Oral/Written Communications
Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.
3 Teamwork/CollaborationBuild collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.
4 Digital TechnologyLeverage existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies.
5 Leadership
Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.
6 Professionalism/Work Ethic
Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.
7 Career Management
Identify and articulate one's skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.
8 Global/Intercultural FluencyValue, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates, openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences
Top 8 National Association of College Educators Competencies
Page 1 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
170777 Beginner Building Resilience Improve Your Organizational Skills
424116 Beginner Critical Thinking Improve Your Problem-Solving Skills
718628 Beginner Cultivating a Growth Mindset
186697 Beginner Decision-Making Strategies
777381 Beginner Delivering Results Effectively
661751 Beginner Developing a Learning Mindset
718618 Beginner Enhancing Resilience
88536 Beginner Enhancing Your Productivity
458641 Beginner Fred Kofman on Making Commitments
161053 Beginner Ideas that Resonate
162446 Beginner Improving Your Judgment
Competency Synonyms
Decision Quality, Judgement, Timely Decision-Making, Decision-Making, Problem/Opportunity Analysis, Operational Decision Making, Problem Solving, Analytical Thinking, Logical Reasoning, Intellectual Horsepower
Critical Thinking, Decision Making, and Problem Solving
Page 2 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
661749 Beginner Learning Agility
363225 Beginner Learning from Failure
144201 Beginner Making Decisions
114903 Beginner Monday Productivity Pointers
737763 Beginner Prioritizing Your Tasks
553700 Beginner Problem Solving Techniques
365729 Beginner Process Improvement Foundations
669533 BeginnerSheryl Sandberg and Adam Grant on Option B: Building Resilience
385661 Beginner Simplifying Business Processes
155342 Beginner Solving Business Problems
728377 Beginner Successful Goal Setting
2802468 BeginnerTime-Tested Methods for Making Complex Decisions
387349Beginner,
IntermediatePowerless to Powerful: Taking Control
753898 Intermediate Cultivating Mental Agility
Page 3 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
373992 Intermediate Executive Decision Making
5015863 Intermediate Making Quick Decisions
175639 IntermediateProject Management: Solving Common Project Problems
2802468 IntermediateTime-Tested Methods for Making Complex Decisions
685022 IntermediateUsing Questions to Foster Critical Thinking and Curiosity
Page 4 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
373556 Advanced Advanced Grammar
721925 AdvancedEditing Mastery: How to Edit Writing to Perfection
147532 All levels Business Writing Principles
183418 All levels Business Writing Strategies
516507 All levels Editing and Proofreading Made Simple
791333 All levels Productivity Hacks for Writers
580625 All levels Writing a Business Case
642461 All levels Writing a Compelling Blog Post
151813 All levels Writing Email
608988 All levels Writing Formal Business Letters and Emails
373555 All levels Writing in Plain English
Writing Skills and Writing ProficiencyCompetency Synonyms
Writing, Written Communication, Written Expression, Writing Proficiency, Writing Skills, Technical Writing
Page 5 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
156089 All levels Writing Recommendations
183419 All levels Writing Speeches
574671 All levels Writing Under a Deadline
721923 All levelsWriting with Flair: How to Become an Exceptional Writer
699321 All levels Writing with Impact
89962 All levels Writing: The Craft of Story
158318 Beginner Grammar Foundations
180104 Beginner Learning to Write for the Web
373782 Beginner Note-Taking for Business Professionals
373553 Beginner Technical Writing: Reports
158319 Beginner Writing a Research Paper
119002 Beginner Writing Articles
699320 Beginner Writing Case Studies
699319 Beginner Writing White Papers
Page 6 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
661747Beginner,
IntermediateTechnical Writing: Quick Start Guides
157341Beginner,
IntermediateWriting a Business Report
182920Beginner,
IntermediateWriting a Proposal
721926 IntermediateNinja Writing: The Four Levels of Writing Mastery
461915 Intermediate Writing Headlines
Page 7 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
758614 Beginner Collaboration Principles and Process Become an Inclusive Leader
534584 Beginner Communicating with Empathy Fostering Collaboration
633843 Beginner Communication within Teams Improve Your Teamwork Skills
622054 Beginner Developing Self-Awareness
570966 Beginner Developing Your Emotional Intelligence
570965 Beginner Developing Your Professional Image
176760 Beginner Effective Listening
580627 Beginner Interpersonal Communication
784280 Beginner Leading Inclusive Teams
466176 Beginner Professional Networking
365728 Beginner Teamwork Foundations
Building Trust and Collaborating with OthersCompetency Synonyms
Building Trust, Peer Relationships, Collaboration, Approachability, Teamwork, Building Strategic Working Relationships, Gaining Commitment, Compassion, Building Positive Working Relationships, Integrity and Trust, Builds Networks, Instills Trust
Page 8 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
624206 Beginner Working on a Cross-Functional Team
709833Beginner,
IntermediateBeing an Effective Team Member
700791Beginner,
IntermediateBuilding Trust
172855Beginner,
IntermediateCollaborative Design: Managing a Team
622053Beginner,
IntermediateGiving and Receiving Feedback
653220Beginner,
IntermediateImproving Your Listening Skills
699245 IntermediateBusiness Collaboration in the Modern Workplace
612162 Intermediate Communicating with Diplomacy and Tact
700792 Intermediate Employee Experience
656781 Intermediate Facilitation Skills for Managers and Leaders
645013 Intermediate Inclusive Leadership
Page 9 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
689761 Advanced Creating a Culture of Change Managing Change
2811712 Beginner Aaron Dignan on Transformational Change
170777 Beginner Building Resilience
153123 Beginner Business Innovation Foundations
424116 Beginner Critical Thinking
718628 Beginner Cultivating a Growth Mindset
777381 Beginner Delivering Results Effectively
661751 Beginner Developing a Learning Mindset
5015862 Beginner Embracing Unexpected Change
718618 Beginner Enhancing Resilience
495346 Beginner Gary Hamel on Busting Bureaucracy
Competency Synonyms
Adaptability
Flexibility, Manages Ambiguity, Dealing With Paradox, Situational Adaptability, Dealing with Ambiguity, Active Learning, Learning Agility, Applied Learning, Nimble Learning, Learning on the Fly, Continuous Learning, Continuous Improvement
Page 10 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
661749 Beginner Learning Agility
363225 Beginner Learning from Failure
599597 Beginner Performing under Pressure
669533 BeginnerSheryl Sandberg and Adam Grant on Option B: Building Resilience
2807856 Beginner Unlock Your Team's Creativity
622050Beginner,
IntermediateDeveloping Adaptable Employees
515156Beginner,
IntermediateHandling Workplace Change as an Employee
659269Beginner,
IntermediateManaging Stress for Positive Change
387349Beginner,
IntermediatePowerless to Powerful: Taking Control
699331 Intermediate Adaptive Project Leadership
456826 Intermediate Change Management Foundations
580624 Intermediate Communicating in Times of Change
585003 Intermediate Creating a Culture of Learning
753898 Intermediate Cultivating Mental Agility
Page 11 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
753899 Intermediate Developing Adaptability as a Manager
622051 Intermediate Developing Adaptable Managers
150003 Intermediate Embracing Change
2802464 IntermediateLeaders: Make Your Teams More Agile, Creative, and United
5022327 Intermediate Leading Your Team Through Change
711796 IntermediateManaging Organizational Change for Managers
520220 Intermediate Organizational Learning and Development
636110 IntermediateTaking Charge of Technology for Maximum Productivity
794117 IntermediateYour L&D Organization as a Competitive Advantage
Page 12 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
2806194 AdvancedCounterintuitive Leadership Strategies for a VUCA Environment
Become a Leader
758617 Advanced Leading Change Become an Inclusive Leader
685023 Advanced Leading with Vision Manager to Leader
512773 BeginnerBill George on Self Awareness, Authenticity, and Leadership
Master In-Demand Skills for Technology Leadership
2809355 Beginner Body Language for Leaders
5034158 Beginner Developing Credibility as a Leader
651185 Beginner Emerging Leader Foundations
458640 Beginner Fred Kofman on Accountability
564548 Beginner Jeff Weiner on Managing Compassionately
696872 Beginner Ken Blanchard on Servant Leadership
122471 Beginner Leadership Foundations
Leading Others Effectively and Transformational LeadershipCompetency Synonyms
Leadership, Leading People, Inspiring Others, Leading Through Vision and Values
Page 13 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
802830 BeginnerLeadership Foundations: Leadership Styles and Models
143341 Beginner Leadership Insights from Dan Rockwell
689764 Beginner Leadership Stories Weekly
721910 Beginner Leadership: Practical Skills
5022323 Beginner Leading with Stories
585228 Beginner Leading Yourself
645018 Beginner Ryan Holmes on Social Leadership
518758 Beginner Transitioning from Manager to Leader
756283Beginner,
IntermediateLeading with Emotional Intelligence
585010Beginner,
IntermediateLeading with Innovation
777382Beginner,
IntermediateTransformational Leadership
5010646 Intermediate Building Resilience as a Leader
713373 Intermediate Coaching Skills for Leaders and Managers
5022331 Intermediate Collaborative Leadership
Page 14 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
160362 Intermediate Developing Your Leadership Philosophy
373992 Intermediate Executive Decision Making
167027 Intermediate Executive Leadership
2806197 Intermediate Human-Centered Leadership
645013 Intermediate Inclusive Leadership
672869 Intermediate Lead Like a Boss
565362 Intermediate Leadership Blind Spots
$175,129.00 Intermediate Leading and Working in Teams
647651 Intermediate Leading Effectively
483102 Intermediate Leading Projects
808670 Intermediate Leading through Relationships
2814066 Intermediate Leading with Kindness and Strength
756285 Intermediate Leading with Purpose
585229 Intermediate Leading without Formal Authority
Page 15 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
2802465 Intermediate Learn the Process of Effective Leadership
137908 IntermediateModeling Courageous Leadership: Intelligent Disobedience
553472 Intermediate Negotiating Your Leadership Success
387349 Intermediate Powerless to Powerful
420309 Intermediate Risk-Taking for Leaders
Page 16 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
647653 Advanced Creating a Culture of Service Master In-Demand Professional Soft Skills
577354 Advanced Employer Branding to Attract Talent Become an Administrative Professional
2801187 All Business EthicsMaster In-Demand Skills for Technology Leadership
379032 All Business Ethics (2015) Digital Transformation for Leaders
147532 All Business Writing Principles Become an L&D Professional
2820012 All Conducting Motivational 1-on-1 Reviews Improve Your Interoffice Politics Skills
578057 All Defining and Achieving Professional Goals Improve Your Problem Solving Skills
570965 All Developing Your Professional Image
784278 AllManaging and Working with a Technical Team for Nontechnical Professionals
458640 All Fred Kofman on Accountability
458641 All Fred Kofman on Making Commitments
746262 All Creating Personal Connections
ProfessionalismCompetency Synonyms
Page 17 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
587595 Beginner Business Ethics for Sales Professionals
758614 Beginner Collaboration Principles and Process
5035820 Beginner Ethics and Law in Data Analytics
5034166 Beginner Project Management Foundations: Ethics
628687 BeginnerTransitioning from Technical Professional to Manager
365216 Beginner Business Etiquette: Phone Email and Text
534584 Beginner Communicating with Empathy
753914 Beginner Managing Brand Reputation
633843 Beginner Communication within Teams
625908 Beginner Holding Yourself Accountable
616666Beginner +
IntermediateAdministrative Professional Foundations
698662Beginner +
IntermediateBusiness Law for Managers
145210Beginner +
IntermediateGraphic Design for Business Professionals
628686Beginner +
IntermediateManaging Technical Professionals
Page 18 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
5015864Beginner +
IntermediatePerformance Management: Conducting Performance Reviews
645012Beginner +
IntermediateDeveloping a Service Mindset
746304Beginner +
IntermediateManaging Teams
808669Beginner +
IntermediateBuilding Business Relationships
661755 Intermediate Administrative Professional Tips
2802024 Intermediate Business Ethics for Managers and Leaders
5028617 Intermediate Communicating Values
179045 IntermediateSetting Up Your Small Business as a Legal Entity
184923 Intermediate Building Accountability Into Your Culture
659267 Intermediate Managing a Cross-Functional Team
808670 Intermediate Leading through Relationships
5015878 IntermediateDream Teams: Working Together Without Falling Apart (Blinkist Summary)
700792 Intermediate Employee Experience
Page 19 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
153829 All Disrupting Yourself Become a Successful Job Hunter
156089 All Writing Recommendations Transition from Military to Civilian Employment
157139 All Giving Your Elevator Pitch Advance Your Skills as an Individual Contributor
175640 All Learning to Be Assertive Become a Successful Remote Worker
363226 All Working Remotely (2015)
454669 AllJ.T. O'Donnell on Making Recruiters Come to You
441830 All Job Hunting for College Grads
466175 All Finding a Remote Job
461033 All Mastering Common Interview Questions
466177 All Recovering from a Layoff
441832 All Repairing Your Reputation
475452 All Succeeding in a New Job
Career ManagementCompetency Synonyms
Page 20 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
475451 All Transitioning Out of Your Job
504298 AllFlorent Groberg on Finding Your Purpose after Active Duty
514234 All Finding a Sponsor
567789 AllUnderstanding Your Compensation and Benefits
585225 All Learning to Be Promotable
633844 All Taking Charge of Your Career
608987 All Internal Interviewing
661746 All Making a Career Change
608989 AllHaving an Honest Career Conversation with Your Boss
718625 All Building a Flexible Career
728377 All Successful Goal Setting
728381 All How to Quit Your Job the Right Way
743143 All Working Remotely
363198 All Asking for a Raise
Page 21 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
2805117 All Managing Career Burnout
2819032 All How to Be Promotable
2819030 AllHow to Give Negative Feedback to Senior Colleagues
2820010 All How to Get a Pay Raise
2805119 All Planning Your Family Leave and Return
2818031 All Employee to Entrepreneur
756284 All Marci Alboher on Encore Careers
5017518 AllCareer Advice from Some of the Biggest Names in Business
802834 All Become a Chief of Staff with Brian Rumao
461034 Beginner Turning an Internship into a Job
693070 Beginner Finding a Job
696324 Beginner Managing Your Career: Early Career
728375 Beginner How to Develop your Career Plan
728382 BeginnerWhat to Do in the First 90 Days of Your New Job
Page 22 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
2807859 BeginnerWomen Transforming Tech: Voices from the Field
2803420 BeginnerTake a Holistic Approach to Advancing Your Career
774888 Beginner Preparing for Your Review
746309 Beginner Rocking Your First Retail Sales Job
746308 Beginner Managing Your Career as an Introvert
699322 Beginner Building Professional Relationships
714478Beginner +
IntermediateWork Stories: Experiences that Influence Careers
739363Beginner +
IntermediateLinkedIn Learning Highlights: Finding a Job and Managing Your Career
702267Beginner +
IntermediateNegotiating Your Salary
711795Beginner +
IntermediateWorking as a Contract or Temporary Employee
2808538Beginner +
IntermediateBeing Your Own Fierce Self-Advocate
577353 IntermediateManaging Up, Down, and Across the Organization
706913 Intermediate Working with an Executive Coach
2804657 IntermediateWomen Helping Women Succeed in the Workplace
Page 23 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
758618 IntermediateCritical Roles Consultants Play (and the Skills You Need to Fill Them)
800197 Intermediate Leadership Strategies for Women
5015868 Intermediate Extreme Productivity (Blinkist Summary)
5015875 IntermediatePivot: The Only Move That Matters Is Your Next One (Blinkist Summary)
Page 24 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
373562 Advanced Global Strategy Become an Inclusive Leader
645013 Advanced Inclusive Leadership
706917 Advanced Leading Globally
5028612 All levelsBystander Training: From Bystander to Upstander
779733 All levelsCultivating Cultural Competence and Inclusion
5040392 All levels Fighting Gender Bias at Work
716048 All levels Preventing Harassment in the Workplace
5025098 All levels Skills for Inclusive Conversations
746261 Beginner Communicating Across Cultures
704110 BeginnerConfronting Bias: Thriving Across Our Differences
642484 BeginnerCreating Change: Diversity and Inclusion in the Tech Industry
Values Diversity, Inclusion, and BelongingCompetency Synonyms
Managing Diversity, Leveraging Diversity, Values Differences, Equity, Empathy
Page 25 of 26
https://digitallearning.ucf.edu/lynda/
Course IDs Levels Courses Learning Paths
779733 BeginnerCultivating Cultural Competence and Inclusion
373788 Beginner Developing Cross-Cultural Intelligence
664811 Beginner Diversity and Inclusion in a Global Enterprise
612172 Beginner Diversity, Inclusion, and Belonging
2802469 BeginnerDiversity: The Best Resource for Achieving Business Goals
794118 Beginner Teaching Civility in the Workplace
758621Beginner,
IntermediateMultinational Communication in the Workplace
664802 IntermediateCommunicating about Culturally Sensitive Issues
784280 Intermediate Leading Inclusive Teams
625917 Intermediate Managing a Multigenerational Workforce
384680 Intermediate Managing Diversity
169622 Intermediate Managing Multiple Generations
515183 Intermediate Unconscious Bias
656779Intermediate,
AdvancedManaging a Diverse Team
Page 26 of 26