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Page 1: The end is the beginning: the challenges of digital resources post-digitisation

The end is the beginning:the challenges of digital

resources post-digitisationPaola Marchionni, Programme Manager Digitisation

[email protected] @paolamarchionni

Page 2: The end is the beginning: the challenges of digital resources post-digitisation

The end of a digitisation project marks the beginning of the public life

of a digital resource.

That’s why it’s important to plan for its sustainabilityas part of the development of the project.

But what is sustainability all about? What are the challenges?

Page 3: The end is the beginning: the challenges of digital resources post-digitisation

2. Some facts & figures

1. A cautionary tale(with a happy ending)

3. Some good examples

Page 4: The end is the beginning: the challenges of digital resources post-digitisation

1. A cautionary tale(with a happy ending)

Page 5: The end is the beginning: the challenges of digital resources post-digitisation

the SALIDAA digital archive was created:

1. A cautionary tale (with a happy ending)

- Launched in 2004

- 1000s of images and text resources on literature, music,

visual and performing arts by UK-based South Asian artists

- Funded originally by the New Opportunities Fund

- Initial budget £250,000

- - Further grants post-2004

- Today physical archive at Brunel University

http://bit.ly/14exLxY

Once upon a time…

www.salidaa.org.uk

Page 6: The end is the beginning: the challenges of digital resources post-digitisation

the SALIDAA digital archive url takes you to:

1. A cautionary tale (with a happy ending)

- In 2012 (?) SALIDAA ran into problems with its

developers who were also hosting the web site

- The developers held SALIDAA “at ransom” and

eventually took the web site down

- And with it went the url

- (The South Asian lawyers seemed to like not only

SALIDAA’s url but also its logo’s typeface)

Today

www.salidaa.org.uk

Page 7: The end is the beginning: the challenges of digital resources post-digitisation

the SALIDAA digital archive survives on the VADS site (Visual Arts Data Service)

1. A cautionary tale (with a happy ending)

- As part of the digitisation project, SALIDAA deposited its

digital assets with VADS and could survive without a

dedicated web site

- SALIDAA has received HLF funding for new activities

and a web site

- SALIDAA on VADS is top of Google search results

- However, SALIDAA has little web presence or

“propagation”

Luckily

www.vads.ac.uk/collections/SALIDAA

Page 8: The end is the beginning: the challenges of digital resources post-digitisation

- successful in top 10 results for very specific searches (eg South

Asian diaspora”) or artists with little web coverage (Samena Rana,

AWWC)- no results for other relevant but

wider searches (eg South Asian arts) or when artists have coverage

somewhere else on web

SALIDAA Google search results

Page 9: The end is the beginning: the challenges of digital resources post-digitisation

- Existing links to www.salidaa.org.uk take you to the

South Asian lawyers site

- The current SALIDAA page on Brunel University web site does not

link to VADS!

SALIDAA hyperlinks

Page 10: The end is the beginning: the challenges of digital resources post-digitisation

Unpacking sustainability

- SALIDAA could say “No” to

the developers because archive was on VADS.

- However, sustainability is not just about robust technical

infrastructure and digital preservation.

- It is also about ensuring a digital resource is kept current

and can easily be found and used.

Technical maintenance

IPR and licencing

Editorial currency

Discovery

Use and embedding

Measuring impact

Resources: financial, staffing, in-kind

Communication

Page 11: The end is the beginning: the challenges of digital resources post-digitisation

2. Some facts and figures

Page 12: The end is the beginning: the challenges of digital resources post-digitisation

Digitisation and post-digitisation context

The majority of UK Higher Education research libraries (RLUK members) have engaged in digitisation projects

• 97% of respondents to a recent RLUK-OCLC survey have completed at least one special collections digitisation project and/or have an active digitisation programme that includes special collections

• 40% can undertake projects only with special funding, while one-third have a recurring budget for digitisation

• More than 40% have licensing contracts with commercial vendors to digitise materials and sell access.

Page 13: The end is the beginning: the challenges of digital resources post-digitisation

Digitisation and post-digitisation context

Special collections are recognised as strategically important to institutions

• “special collections and archives play a key role in differentiating each institution from its peers” (RLUK p15)

• “over 80% [of respondents] agreed that digitized special collections are critical to our current strategic direction” (ARL)

Page 14: The end is the beginning: the challenges of digital resources post-digitisation

Digitisation and post-digitisation context

However, not much is known about users and how collections are being used

• Although overall use of special collections (not just digitised) by all types of users has increased, 90% of user “type” is not known (RLUK p16)

• Outreach and fundraising , among others, identified as biggest challenges and areas where staff are in need of training (RLUK p16)

• No established metrics for assessing user services (RLUK p16)

• Once collections have been digitised, little investment is made in understanding the needs of audiences: 43% of libraries gather analytics but far less conduct any qualitative research (ARL)

Page 15: The end is the beginning: the challenges of digital resources post-digitisation

Digitisation and post-digitisation context

Sustainability of digitised collections still relies on fairly traditional models

• Many projects draw support from host institution typically for storage, preservation, access, but this is not budgeted or guaranteed (SCA-Ithaka p4)

• No much effort or budget goes towards enhancement of resources created (ARL p2)

• No much effort goes towards revenue generation activities (SCA-Ithaka p4) often seen in conflict with institutional/open mission (ARL p24)

• Revenue generation activities (eg content licencing or print on demand), gain only on average 21% of the total cost of maintaining the collection in the previous year, median only 10% (ARL p27)

Page 16: The end is the beginning: the challenges of digital resources post-digitisation

Digitisation and post-digitisation context: useful publications• Survey of Special Collections and Archives in the United Kingdom and Ireland. http://bit.ly/11IjKHa RLUK-OCLC, 2013

• Sustaining our Digital Future: Institutional Strategies for Digital Content. http://bit.ly/11Ijrfr Jisc/SCA-Ithaka S+R, 2013

• Appraising our Digital Investment: Sustainability of Digitized Special Collections in ARL [Association of Research Libraries] http://bit.ly/11IjQOTIthaka S+R, 2013

More publications on sustainability and business models from Jisc/SCA at http://bit.ly/120ABEI

Page 17: The end is the beginning: the challenges of digital resources post-digitisation

3. Some good examples

Page 18: The end is the beginning: the challenges of digital resources post-digitisation

Vision of Britainhttp://www.visionofbritain.org.uk

- Very popular resource of historical maps and data - Not much institutional

support from Portsmouth University

- But a very dedicated academic champion

(can have its drawbacks)- Average 200k

visitors/month (not typical for academic web sites!)

- Revenue from GoogleAds Dec2012-May2013 over

£10,000- Successful because v large

user base and ‘findability’

Sustainability: revenues

Page 19: The end is the beginning: the challenges of digital resources post-digitisation

Connected HistoriesManuscripts Online www.connectedhistories.orgwww.manuscriptsonline.org

- Aggregators of digital collections for

federated searches- Humanities Research Institute, Uni Sheffield

- Charging matrix: cost of adding and storing new data

- Successful because costs are transparent and small

(£1,000-4,000 per collection)- Costed to achieve surplus

- CH doubled number of collections added since

launch (22 total as of Jun`13)

Sustainability: revenues

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Manufacturing Pastswww2.le.ac.uk/library/manufacturingpasts

- Digitised resources for teaching and learning British industrial past

- Uni of Leicester Library - Discovery based on open

technical and licensing approaches eg:

- CC-BY-NC content licence - CC0 metadata licence

- enabling re-use by aggregators such as Jorum,

Culture Grid, Europeana, Summon through API, OAI-

PMH and social media

- Collecting usage data

Sustainability: discovery

“Discovery” case study http://bit.ly/10i3Mpq

Page 21: The end is the beginning: the challenges of digital resources post-digitisation

Social media-

Pre-Raphaelite Online Resource: links in Wikipedia to Home

page and deep links to other pages

- Wikipedia top referral site after direct access to site

- Manuscripts Online: Facebook is third top

referral after Google and direct access

- Bomb Sight: web site went viral after Twitter frenzy

and spiked at 360 visitors per minute

Sustainability: discovery

Page 22: The end is the beginning: the challenges of digital resources post-digitisation

Toolkit for the Impact of Scholarly Digitised

Resourcesmicrosites.oii.ox.ac.uk/tidsr

- Resources, tools and case studies on how to measure

usage and impact - Popular ones:

webometrics (links analysis), analytics, citations, content analysis, referrers analysis)

- General principles:

view multiple sources of evidenceintegrate impact measure in

design of resource monitor regularly but don’t

become bogged down with itimpact takes a long time

Sustainability: impact

See also Measuring the Impact of Digital Resources, Simon Tanner http://bit.ly/12neaIP

Page 23: The end is the beginning: the challenges of digital resources post-digitisation

Thank youPaola Marchionni

[email protected]@paolamarchionni

Image credit cover slide http://www.l2l-edu.com/2013/01/every-end-is-new-beginning.htmlSlide 10: http://moving.about.com/b/2007/03/14/are-you-tired-of-unpacking.htm


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