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Page 1: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts forTesting Drafts forUsability and Usability and

PersuasivenessPersuasiveness

Paul V. Anderson’s Technical Communication, 6th ed.

Page 2: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Establish your test objectives.

Page 3: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Pick test readers who truly represent your target readers.

Page 4: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Focus on Usability:

Ask your test readers to use your draft the same way your target readers will.

Page 5: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Focus on Persuasiveness:

Learn how your draft affects

your readers’ attitudes.

Page 6: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Interview your test readers after they have read and used your draft.

Page 7: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Avoid biasing your test results.

Page 8: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Interpret your results thoughtfully.

Page 9: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Test early and often.

Page 10: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Global Guideline:With communications for readers in other cultures,

choose test readers from the culture.

Page 11: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Testing Drafts for Usability Testing Drafts for Usability and Persuasivenessand Persuasiveness

Ethics Guideline:

Obtain informed consent

from your test readers.

Page 12: Testing Drafts for Usability and Persuasiveness Paul V. Anderson’s Technical Communication, 6 th ed.

Read more about testing drafts for usability and persuasiveness in Chapter

15 of Technical Communication.


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