Admin Operations from the CloudVolunteers of America Chesapeake, Inc. Technology Innovation award presentation
October 29th 2010
Volunteers of America Chesapeake Faith-based, non-profit organization founded in 1896 Geographic area: Mid-Atlantic region, from
Baltimore, through Maryland, Washington, D.C., Northern Virginia, Virginia Beach.
Employ: more than 600 full and part-time staff members.
Serve: more than 8,000 people each year.
Operate: 26 programs for individuals and families serving the: homeless, mentally ill, intellectually disabled, elderly, those in need of affordable housing, those recovering from substance abuse and community corrections.
Our Pain points Poor document retention and retrieval
missed/delayed reimbursement from funders Multiple audit findings & accreditation problems
Why Cloud Computing?
Sources:“A Break in the Clouds: Towards a Cloud Definition”, 2009; Vaquero, Rodero-Merino, Caceres, Linder"Above the Clouds: A Berkley View of Cloud Computing", 2009; UC Berkley Reliable Adaptive Distributed Systems Laboratory“Clearing the air on cloud computing”, 2009; McKinsey & Company
KnowledgeTree document management Accounting AP, Invoices, cash receipts, document
storage and archival solution Hosted on Amazon Webservices Eliminated 2 audit findings related to document
management with this $4000/year solution (20 users/100 GB capacity)
Improved workflow with contract billing and timely cost reimbursement
Collaboration is finally happening!! Expanded to HR, Development BU’s and program
services
KnowledgeTree
Online Editing
RoadmapMicrosoft BPOSExchange Online
KnowledgeTreeDocument Management
Cloud Server Hosting ServicesSAGE Applications
SOS BillingeZ Claim Billing
File ServicesTerminal Services/Application
Delivery
Offsite Backup
VOA Chesapeake Offices
Remote Users Remote Users
Internet
Lanham
12Mbps X 3Mbps/Metro Ethernet
1.5Mbps/T1 or SDSL
1Mbps +/DSL/Cable/FiOS
SSL/VPN Communications
Cloud Based Apps planned to be rolled out:
1. Case Management- Social Solutions
2. Spend Mgmt- Coupa
3. Integrated HR/Finance IS-