Talent – The New “It”Monday, 14 February 2011
Do You Know…?
We place over 500,000 people on assignments every day
We have over 4,000 offices across 82 countries around the world
We train over 9 million people
We have over 30,000 employees and over 400,000 clients
We are the global leader in Recruitment Process Outsourcing
We have the world’s largest IT professional placement firm
We have the world’s largest outplacement firm
We are U.S. based with over 90% of revenues generated outside the
U.S.
In 2009 alone, we… Interviewed 12 million people
Placed 3 million people in jobs
Transitioned 225,000 people into new careers
Manpower Inc. Proprietary Information
We Power the World of Work
• We have a holistic view of the world of work– Engage in dialogue with Fortune 2000 executives from around the world
– Interview over 10 million individuals from all levels – factory work to CEO
• We have an unmatched global footprint with local
expertise and understanding of each local market that
we’re in
• We have unique insight and perspective to provide
innovative workforce solutions to help the organizations
and individuals we work with WIN
Manpower Inc. Proprietary Information
Macro-Economic Forces Changing the World
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Structural changes are causing a fundamental
shift requiring
5Manpower Inc. Proprietary Information
• The redesign of business models
• The redefinition of value propositions
• The reinvention of social systems
Questions that >80% surveyed consider relevant / very relevant
World Economic Forum Survey Results-2010
* Tied for highest overall relevance in entire survey* Tied for highest overall relevance in entire survey
How will demographic
and macro-economic
imbalances change the
future of globalization?
How can companies
and countries attract
the best and
brightest minds?
How can large
organizations develop
innovators and
entrepreneurs from
within?
Talent – Access, Attraction, Development - Tops Mindshare of
WEF Participants
6Manpower Inc. Proprietary Information
How can we ensure the
successful leveraging of
human potential?*
We’ve been leading a global talent conversation…
New York
Ho Chi
Minh City
Paris
Manpower Inc. Proprietary Information
Capitalism Talentism
The implication is that talent - as capital once was - is becoming
the scarce resource in the economic world and a nation or
corporation’s means of attracting, mobilizing and liberating talent
will be a key competitive differentiator.
Human potential will be the major agent of economic growth, and
how to unleash then leverage that potential will be the key
question organizations will need to answer
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Talent is emerging as the new “IT”
Manpower Inc. Proprietary Information – Under Embargo until Davos 2011
Throughout history, the world occasionally experiences a change
so transformational and all encompassing it redefines the epoch;
we have experienced the Iron Age, the Industrial Age, the
Information Age and now, we are entering a new age, the
HUMAN AGE, where the true power of human potential will be
fully realized.
The Dawn of the HUMAN AGE
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This is creating complexity and opportunity
in the marketplace
Manpower Inc. World of Work Trends:
Indicators of the Human Age
Source: Manpower Inc.
10Manpower Inc. Proprietary Information
Demographics and the
talent mismatch are
increasing the pressure
to find the right skills in
the right place at the
right time as working age
populations decline,
economies rebound,
emerging markets rise,
and the nature of work
shifts.
11Manpower Inc. Proprietary Information
Manpower’s 2010 Talent Shortage Survey
The top 10 jobs employers are having difficulty filling (ranked in order):
Global
1. Manual Trades
2. Sales Skilled Representatives
3. Technicians
4. Engineers
5. Accounting / Finance
6. Production Operators
7. Secretaries/PAs/Assistants/Office
Support
8. Management/Executives
9. Drivers
10. Laborers
12Manpower Inc. Proprietary Information
1. Sales Skilled Representatives
2. Technicians
3. Secretaries/Pas/Assistants/Office
Support
4. Accounting /Finance
5. Management/Executives
6. IT Staff
7. Laborers
8. Mechanics
9. Skilled Trades
10. Customer Service Representatives
& Customer Support
Greece
13Manpower Inc. Proprietary Information
Lack of resources
creates tension
on the high demand
skills market
Oversupply of low or
wrongly skilled
resources generates
under- employment
and unemployment
Source: Confronting the Talent Crunch: A Manpower White Paper
Demand for skill
Supply of skill
The Talent Mismatch Illustrated
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Source: Deloitte Research/UN Population Division (http://esa.un.org/unpp/) It’s 2008:
Do You Know Where Your Talent Is? Why Acquisition and Retention Strategies Don’t Work, p.6
The Global Working Age Population
The Global DemographicsWorld Map According to Population Distribution by 2050
nGenera & Don Tapscott
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Individual Choice is eliminating the one size fits all
approach and elevating the need for one size fits one.
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One Size Does Not Fit All
Traditionalist
Born 1928-1945
Boomer
Born 1946-1964
Generation X
Born 1965-1979
Generation Y
Born 1980-1995
Tammy Erickson, Photo Credits; Alfred Eisenstaedt, Getty Images, People Magazine, Padre Steve
Pragmatic ImmediacyIdealistic
Each generation approaches work differently, shaped
by the economic, social and political forces of their
time.
Hierarchical
Customers have more access to information,
experts and lower cost channels which increases
visibility and subsequent pressure on companies
to deliver value. Employers have become more
sophisticated in assessing their workforce and
are looking for specific skills that enable their
companies to do more with less to meet ever-
rising consumer needs
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In a global inter-connected world your customers
know more and expect more.
Rapidly changing technology and greater
global arbitrage increases individuals’ and
organizations’ choice of where, when and
how work is performed, and with whom.
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Technology has long transformed the way we work
Talent can be virtually accessed anywhere
Competition is everywhere
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So, what…?
Winning in the
changing
world of work
requires a
New Way of
thinking about and
approaching your
workforce.
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This means you need to re-examine your
assumptions about:
Talent
Sources
People Practices
Work Models
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How Will You Unleash Your Workforce’s
Potential?
Work Models
People Practices
Talent Sources
• Today’s practices were created with out-dated
assumptions – so why are will still using them?
• What new practices will we need in order to
attract, develop and retain the talent?
• How will you improve your talent supply?
• What talent strategies do I need to reach
undertapped and untapped talent pools?
• How do we manage the talent ecosystem to drive
productivity?
• How do we manage a diverse and virtual workforce?
• How do we inject flexibility into our workforce mix?
We can help you…
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