“Sustainable” Is the New Strategic
George Needham and Joan Frye Williamsat PLA, March 2012
It’s not just about the money
Assume constant change
Your contract with the community
Focus on outcomes
Think several moves ahead
Redesign, don’t just reduce
Deconstruct and redeploy
Tune up what you keep
Define centers of excellence
Develop new
capacityif necessary
Make it show
Link whatever you do to community values
Get out of the library
Set a green example
Help it grow
Prepare for success
Meet increased demand
in new ways
Make it flow
Use mainstream tools and terminology
Unlock your data
Question all control points
Schedule around the needs of
working families
Let it go
Shared skills and tasks are more sustainable than unique ones
Integration is more sustainable
than silos
Self directed service is more sustainable than mediated service
Scalability is more sustainable than rationing
Word of mouth is more sustainable than advertising
Helping others think sustainably
Articulate a clear brand
Focus on the work, not just the workers
How
can
we?How
canwe?we?can
Sustainability checklisthttp://www.georgeandjoan.com/samples/tools.html
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