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Opening EyesOpening Minds Opening Hearts
Strategic Alignment in Leadership forExcellence in Diversity and Inclusion
A HILL Climbing Expedition™Presented by:
Diversity and InclusionCenter of Excellence
Tyronne Stoudemire Meeting Chair
Thursday28 July 201111:30 A.M.-1:00 P.M.
Online Streamed Live from:100 Half Day RoadLincolnshire, Illinois 60069
Aligning Our Thoughts and Actions
Digging, drilling and thinking deeper forreaching, climbing and standing higher…
John R. Dallas, Jr.
Founder and Chief Alignment Officer (CAO)
Hillview Partners Network LLC
Consultants | Coaches | Speakers
hillviewpartners.com
weneedtohaveaword.com
johnrdallasjr.com
A Vantage Point to Your Advantage™
Introducing
John DallasToday’s Thought
Leader and Climbing Guide
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Since 2005 leading Hillview, a network of independent professionals in fields of strategic alignment
President since 1974 of five prior technology-based B2B and B2C service companies:
1. Chicago Title Credit Services, Inc., Chicago / consumer and commercial credit data services
2. CreditComm Services LLC, Fairfax, VA (DC area) / consumer credit data services
3. Market Access Resources Corp., New York / consumer credit data services
4. Group Concepts Capital Corp., New York / consumer credit data services
5. National Business Intelligence Corp., New York / editorial services and electronic publishing
Chairman, Advisory Board, UrbanPonics LLC, a hydroponics (soil-less) grower of produce and flowers
Moderator, Greater Chicago Thought Leadership Forum (ThoughtForum) at Gleacher Center
Leader in inclusive multicultural education and leadership development initiatives for business owners
Keynote speaker, meeting moderator, workshop facilitator, interviewer, and panelist
Guest lecturer at universities, colleges, and other schools
Volunteer leadership in economic development, civic affairs, arts, education, and churches
Majored in Journalism and Mass Communications, Pittsburgh’s Duquesne University,
continued studies in New York at Columbia University
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Digging, Drilling and Thinking Deeper forReaching Climbing and Standing Higher
Our Alignment Assignment:Begin from Within
HILL Climbing Expedition toward Greater
Wisdom | Courage | Patience
Views from Hills, Not from Plains,Mountaintops, or Ivory Towers
A Vantage Point to Your Advantage
John R. Dallas. Jr.Chief Alignment Officer (CAO)
Hillview Partners Network LLC
In In In In In In
Out Out Out Out Out
Importance of Being Alert to Your Patterns of In-and-Out Listening
Today please listen more “hearingly” − and with a “third ear.”
4
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Copyright © 2005-2011 Hillview Partners Network LLC
To win points today, the ball is in your court . . .
In meetings with one or many, for you to gain value you must monitor your in-and-out engagement. Yes, keep your own score.
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││││ Crosshatch marks for “first-time-heard” items
P Pivots you identify as you turn toward new views
? Question marks if you “need more information”
O “O” for moments you were Out Listening ( + or -)
T “T” for takeaways for you to use/share TODAY
Sustaining All-Important Focus on Your Engagement
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Copyright © 2005-2011 Hillview Partners Network LLC
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ER triage professionals will ask
if you are alert and oriented (A&O) to:
1. Your Name?
2. This Place (i.e., a hospital’s ER)?
3. Today’s Date?
4. Your Purpose for being in the ER?
Medical Alignment Acronym Borrowed from Traditional Emergency Room Triage
Strategically Aligned?
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Prospective Buyers
Schools &
Universities
The Media
Buyer
Regulatory
Authorities
Federal YOU
Outsourcing
Economic RealityBoards
Committees
Strategic
AlliancesPolitics
WHO?
Past, Current and
Future EmployeesSocial Media
Competition
Networking
Public
Quality Control &
Best Practices
Family
Life!
Credit
Q&R
Ad Agencies
IT/MIS
V
E
N
D
O
R
S
Associations &
Foundations
Teams
Diversity
IRS
Faith
Law
City Hall
Global Needs
& Realities
E-Commerce
PR
The HILL Model™
Seller
HR
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Actual Recent Example of a Blueprint for Misalignment from the Pentagon
Reversing Risk of Misalignment in Motivation, Imagination and Innovation
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Asking yourself or others,
“Where do things stand?”
is not the right question.
Change is ceaseless. Views
toward where people and
things are moving focus
your thoughts and vision to
identify direction and
velocity of momentum.
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Copyright © 2005-2011 Hillview Partners Network LLC
12
Fully responsible leaders will ask if you are
alert and oriented (A&O) to each situation’s:
1. Strengths (first and foremost!)
2. Weaknesses
3. Opportunities
4. Threats
To achieve strategic alignment of people and things, you must remain . . .
The task of leadership is to create
an alignment of strengths, making
our weaknesses irrelevant.”
− Peter Drucker
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1. Lead people
2. Manage things
3. Align people and things
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Fully Responsible Leaders:
Economic imperatives
Performance imperatives
Compliance imperatives
Ethical, moral and trust imperatives
Cultural imperatives
Diversity and Inclusion imperatives
Quality imperatives
Technology imperatives
Safety imperatives
Wellness imperatives
Branding and Messaging imperatives
Political imperatives
Other imperatives for success
Hillview’s High-Impact Leader Lens (HILL) Model for
Viewing and Influencing Alignment of People and Things
(The HILL Model™) supports clear views, definitions,
descriptions, requirements, and metrics for:
15Copyright © 2005-2010 Hillview Partners Network LLC
President John F. Kennedy is to have said,
“There’s always at least one [S.O.B.] at the
table who doesn’t get it.”
Kennedy Cabinet seated around the Cabinet
Room Table in 1962, the day after the Cuban
Missile Crisis ended. Imagine “not getting it.”
Pause to imagine the times every day we hear, read, see
or sense that someone just does not get it. This is risk.
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If it happens in The White House…
Who really “gets it” at your table?Do you? (Dare you ask yourself?)
How certain are you that you are seeing enough of the whole picture forother key players and you to succeed?
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Put key D & I words on the table . . .
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The purpose, promise, passion,pull, push, potential and performance in one key word:
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Strategic Alignment does not suggest 100% confinement.
Strategic Alignment does not require 100% agreement.
Strategic Alignment does not indicate 100% perfection.
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Strategic Alignment is about theforward movement of teams toward worthy destinations.
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Strategic Alignment does mandate 100% engagement.
Strategic Alignment does require 100% understanding.
Strategic Alignment does succeed with 110%+ effort.
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It’s about
how we think!
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Think
The mind’s attitude and altitude determine how we hear responses to:
Who? What? When? Where? Why? How? And − what’s “the Wow?”
“You cannot solve a problem from the
same consciousness that created it. You
must learn to see the world anew.”
− Albert Einstein
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Fresh Thinking for EnvisioningValue in Diversity and Inclusion
A rather impertinent reporter from The Wall Street Journal asked Mikhail Gorbachev for one word to summarize the state of the Russian economy. One word.
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Yes, one word can make a big difference . . .
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One word:
Good
Then two words:
NOT Good
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One word made a big difference . . .
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Incorrect word: “… most humiliating day of my life.”
Correct word: “… most humble day of my life.”
Tuesday 19 July 2011
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A single word’s value
to others and you is
influenced by your
depth of definition,
breadth of
description, and
scope of view for its
desired impact . . .
Now in PDF for e-readersHardcover Fall 2011
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The Power for Diversity and Inclusion of One Three-Letter Word
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Instead of risking appearing to
deign to HELP someone, choose
instead to offer, provide and sustain support as-needed.
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HELP is a Four-Letter Word to Avoid in Leading Others
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Think about the Leadership Power of One Four-Letter Word:
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Yes, I love what I do for a living. Yes, I love the favorable impact I have on lives of the people my work touches. Yes, I love __________________________ . . .
"The meaning of love is not to be confused with some sentimental outpouring. Love is something much deeper than emotional bosh.” − Martin Luther King, Jr.
Views from hills in your mind can change with
the direction you are looking, the height from
where you are looking, and how long you focus
for clarity. Opinions are less flexible than views.
If someone or something points your head or
heart in a different direction, your view changes.
Opinions you and others pronounce have much
less inherent flexibility than “sharing adjustable
views seen from just-right hill-height.”
Choose to express your views over imposing
your opinions. Share views and expect change.
Differentiating Views
From Opinions
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What Do Others and You Value in Diversity and Inclusion?
Copyright © 2005-2011 Hillview Partners Network LLC 30
How deep and how wide is your understanding of this one word you chose? What does this one word REALLY mean? How might you lead in supporting others and yourself to deepen and broaden grasp of the upside potential within this one word? If they and you prioritize this word in assessing your value to them in diversity and inclusion, it is in your and their best interest for everyone involved to REALLY “get it.”
A Vantage Point to Your Advantage
From what height in your day-to-day mindset are you viewing people and things?Copyright © 2005-2011 Hillview Partners Network LLC 31
TM
Left Brain for Viability:
Uses logic Detail-oriented Defines “it”Knows object’s name Facts rule Words and language Present and past Math and science Comprehends Knowing Acknowledges Order/pattern perception Reality-based Forms strategies Practical Safe (risk-averse?)Humble by deduction
Right Brain for Vision:
Uses feeling Big-picture oriented Describes “it”Knows object’s function Imagination rules Symbols and images Present and future Philosophy and religion Senses intrinsic value Believing Appreciates Spatial perception Imagination-based Presents possibilities Impetuous Risk-taking Hubris-prone (a risk)
Hillview Presents The HILL Model™ with Views of Strategic Alignment for Fully Responsible Leadership Based on Hillview’s High-Impact Leader Lens™ (HILL) for Realistically Viewing − and Positively Influencing − Movement of People and Things
Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.
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Viability Vision
From this just-right HILL-height ask: Who? What? When? Where? Why? How? And what’s “the Wow?”
Viability
Vision
In Your Mind’s Eye You are Standing on this HILL to Focus, Align and Balance Your and other Views toward Vision and Viability
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Owners/Members
Boards of Directors/Advisors
CEO,C-Level and
Senior Officers
Attorneys,Auditors &Consultants
SeniorExecutives &
Managers
Employees &Unions
Vendors,Suppliers,
OutsourcingProviders
RegulatorsMedia &
Community
AcademicCommunity &
ThoughtLeaders
Customers/Clients/Buyers
ProspectiveCustomers/
Clients/Buyers
Diversity and Inclusion Requires Ongoing Attention to
Evident and Perhaps Obscured Spheres of Influencers
33Copyright © 2005-2010 Hillview Partners Network LLC
People Money Technology Time
Values Vision Mission Law
MetricsMotivation ROI Compensation
34Copyright © 2005-2010 Hillview Partners Network LLC
Leadership in Diversity and Inclusion Requires
Intentional Linkage to Facilitate Strategic Alignment
Owners/MembersBoardChairCEO
C-Level Executives
EVPs, SVPs, VPs andOther Officers
DirectorsManagers
Other Decision-Makers
AssociatesAssistants
AdministratorsOther Employees
Prospects, Clients, Customers,
Vendors, Media,Communities,
Regulators, et al
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Other Constituencies for Strategic Alignment
Alignment in Diversity and Inclusion LeadershipRequires Bottom-Up “Totem Pole Thinking”
Diversity and Inclusion Leadership Requires Grasp of
Simple and Complex “Constellations of Interdependency”
HQ
A
CB
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Alignment in Diversity and Inclusion Puts and Keeps People First;Always Close Attention to Core Beliefs and Commensurate Behaviors
Character
MoralsEthics
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Values
What do we know about ourselves?
What can we know about others?
“This is a Football.”
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This also is a Football.
Applying to Leadership in Diversity and InclusionCoach Vince Lombardi’s Annual “Fundamentals”
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Copyright © 2005-2011 Hillview Partners Network LLC
Fundamental No. 1 for Leadership in Diversity and Inclusion
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“Put people first. Put people second. Put people third.Success follows focus on people, people, people.”
− JRDjr
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Copyright © 2005-2011 Hillview Partners Network LLC
Return On Leadership fromDiversity and Inclusion (D&I)
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Not all expenditures of time, money, effort, or other resource allocations can be immediately reduced to bottom-line Return On Investment (ROI) metrics. ROL categorizes leadership gains that have intrinsic value to support ROI.
ROL for diversity and inclusion (D&I) is significant value. Keep track of ROL.
“Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” —Ferris Bueller
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Questions and Responses
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Retrain Your Brain JULY 20, 2011
“Every leader faces a share of irritating screw-ups and minor setbacks.
In response to those annoyances, some leaders get irritable and
stressed out. Others keep on moving. To be in that enviable latter
category, you need resilience. Train your brain to bounce back from
hassles rather than get snagged by them. Find a quiet place where you
won't be interrupted. Sit comfortably and focus on your breath. Notice
yourself inhale and exhale. Don't try to change your breathing, just be
attentive to it. As thoughts, sounds, or other distractions come up, let
them go and return your attention to your breath. By doing this 30
minutes a day you will teach your brain to go to a quiet calm place
when it is stressed, rather than triggering your fight or flight response.”
Deep Breath No. 1: The Wisdom Breath
Breathe-in — the present moment's reality.
Whisper, “Wisdom."
Breathe-out with a sense of aligning your wisdom, courage, patience.
Deep Breath No. 2: The Courage Breath
Breathe-in — the present moment's challenge.
Whisper, “Courage."
Breathe-out with a sense of aligning your wisdom, courage, patience.
Deep Breath No. 3: The Patience Breath
Breathe-in — the present moment's opportunity.
Whisper, “Patience."
Breathe-out with a sense of aligning your wisdom, courage, patience.
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Feel the alignment of mind, body and soul you are choosing for yourself.
Sir Winston Churchill’s Commencement Address
Persist
Persist
Persist
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Copyright © 2005-2011 Hillview Partners Network LLC 47
Persist with wisdom
Persist with courage
Persist with patience
Your Diversity and InclusionCommencement Address
Client Confidential and Resource Proprietary. All Rights Reserved. No Duplication or Distribution Without Prior Authorization, Please. Thank You.
Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]
John R. Dallas, Jr.Chief Alignment Officer (CAO)Hillview Partners Network LLC
1133 North Dearborn StreetSuite 3201Chicago, Illinois [email protected]