Enterprise Architecture and IT Management Solutions
www.rubiksolutions.com
Oslo – Bergen – Stavanger – Hamar – Stockholm – Gothenburg – Copenhagen – Allerød – Helsinki – Rotterdam – Ede – Antwerpen
Bridging the gap
Rubik Solutions corporate presentation
between IT and Business
Enterprise Architecture and IT Management Solutions
Rubik Solutions Group in brief
Founded in 2003
12 locations in the Nordics and Benelux
130 employees
Revenue 2009: 125MNOK
HP BTO Specialists in Strategy and Operations
HP Platinum Partner
1st & 2nd Line Support, HP SVI status
Troux Enterprise Architecture Specialists
Reseller and advisor agreement from 2009
January 2010 www.rubiksolutions.com 2
Enterprise Architecture and IT Management Solutions
97MNOK 96MNOK
125MNOK
Strong growth
January 2010 www.rubiksolutions.com 3
Stavanger, NO Helsinki, FI
Copenhagen, DK
Allerød, DK
Stockholm, SE
Rotterdam, NL
Ede, NL
Bergen, NO
Antwerpen, BE
Oslo, NO
Hamar, NO
150
125
100
75
50
25
0 Gothenburg, SE
130
employees
Re
ve
nu
e M
NO
K
Enterprise Architecture and IT Management Solutions
Our vision is to
become the leading provider of solutions for Enterprise Architecture and IT-management in our markets
We will achieve this by
Being a trusted advisor to help our customers develop best practice processes enabling them to transform IT for future requirements
Helping our customers improve and optimize in a constant changing world of IT and business technology
January 2010 www.rubiksolutions.com 4
Enterprise Architecture and IT Management Solutions
www.rubiksolutions.com
Highly decorated competence company
Rubik has built a
high reputation in
the HP BTO
segment
When aqcuiring
NetScope in 2009
the story got even
better!
2007 2009
January 2010 5
Enterprise Architecture and IT Management Solutions
Strategic partnerships
www.rubiksolutions.com 6
Rubik is HP’s largest software partner in the Nordics
and Benelux. The Business Technology
Optimization (BTO) software platform is the
foundation of Rubik’s value added solutions and
services.
Rubik is certified Platinum Business Partner and
Software Services Integrator (SVI).
Troux’ solutions within Enterprise Architecture
complements Rubiks value proposition with
strategic IT-planning solutions.
Birlasoft is a value added reseller of Rubik’s
software to the global market.
The companies also partner to support each
others customers in their respective areas.
January 2010
Enterprise Architecture and IT Management Solutions
Organized to leverage best practices
throughout the company
Anders Bache Mathisen
Norway Henrik Madsen
Denmark
TBH
Sweden
Harri Hornborg
Finland
Bob Erwich
BeNeLux
Erik Larsen
CEO
Lars Rinnan
COO
Arve Løset Business Development
Carsten Groulef
Sales (15)
Ismo Viitamo
Business Solution Management (5)
Wim Jonkers
Professional & Managed Services (100)
Shared Service Center
Christian Davidsen
Finance
Jørn Ege HR
IT
Pieter Spilling Marketing
January 2010 www.rubiksolutions.com 8
Enterprise Architecture and IT Management Solutions
Professional Services
♦ 80+ consultants
♦ Strong skills and experience in HP BTO portfolio and value added solutions (ITSM, ITAM, ICM, SDM, Alarmpoint, Troux and others)
♦ Competencies in
♦ Service Center/Service Manager (30 consultants),
♦ Asset Center (20 consultants),
♦ BSM (20 consultants) and
♦ PPM (10 consultants)
♦ Project Management and Lead Consultancy ensuring quality of delivery
♦ Rubik’s own implementation approach of best practices based on many years of experience and a significant number of projects
January 2010 www.rubiksolutions.com 9
Enterprise Architecture and IT Management Solutions
Managed Services
& Support
Managed services
Software as a Service (SaaS)
Operational Services
On-site services
Operational services
Support
Support services
SVI support
Basis (8x5)
Platinum (24x7)
www.rubiksolutions.com 10
The IT Service
Management
solutions in your
enterprise gets even
more solid with
Rubik’s managed
services and support
offering.
January 2010
Enterprise Architecture and IT Management Solutions
Some of our customers
January 2010 www.rubiksolutions.com 11
Enterprise Architecture and IT Management Solutions
Value proposition:
♦ Best practices and
accelerating software
solutions to make your IT
management excel
♦ At lower cost and faster
implementation
♦ With our strategic IT-
planning capabilities we
create visibility and
understanding of your whole
IT-architecture
♦ Giving you strategic insight
to make the right descisions.
Overview of Rubik’s solutions
The Ypsilon bridge in Drammen, Norway, connects to the
shore at three places. For Rubik it symbolises our business
idea of bridging the gap between IT and business.
January 2010 www.rubiksolutions.com 12
Enterprise Architecture and IT Management Solutions
Rubik’s value proposition
♦ Business driven IT through Strategic IT Planning
♦ Control of business demand via Portfolio Management
♦ We optimise business value through own intellectual property
♦ Assessments
♦ Service focused ITIL approach
♦ Best practice project models
♦ Experienced and skilled workforce to support initiatives before and after project execution
www.rubiksolutions.com 13
EA / Strategic
IT Planning
Project & Portfolio
Management
Service Management
Business Service Management
Proactive management
Professional & Managed Services
Enterprise IT Services
Inte
gra
tions
January 2010
Enterprise Architecture and IT Management Solutions
Strategic IT planning (SITP) and Enterprise Architecture
Key Benefits
♦ Capture the enterprise relationships and impacts
♦ Plan and execute strategic changes much quicker
♦ Support M&A natured activities
♦ Rationalize the application and technology landscape
♦ Map the investment and cost to focus areas
Software products
♦ Troux Metaverse
♦ Troux Architect
♦ Troux Applications
MANAGING
RISK
ALIGNING
BUSINESS AND
IT
CHANGING
THE
BUSINESS
UNDERSTANDING
THE ENTERPRISE
MANAGING
FINANCIALS
Key Capabilities
♦ Common view of reality for business and IT
♦ Role based, clearly visualized decision making support
♦ Centralized data maintenance capabilities
♦ Analytical, outcome oriented methodology
♦ Re-use of other management systems and data
January 2010 www.rubiksolutions.com 14
Enterprise Architecture and IT Management Solutions
Rubik SITP Solution Value
An effective deployment of a EA and strategic planning platform
♦ Assessing the status and building a roadmap
♦ Implementing in well defined increments
♦ Minimizing the data needs for each step based on the actual need
♦ Supplementing with advisory and training around setting up an EA practice
♦ Leveraging Rubik´s experience in all domains of IT
Management and business process management
♦ Leveraging Rubik´s information consolidation
capabilities and tools (ICM)
Taking use of best practices and leading technology
♦ Troux software packages
♦ Troux planning methodology
♦ Troux accelerators
Teaming up as your local partner in EA
♦ Further incremental implementations
♦ Ongoing advisory and support
www.rubiksolutions.com 15
MANAGING
RISK
ALIGNING
BUSINESS AND
IT
CHANGING
THE
BUSINESS
UNDERSTANDING
THE ENTERPRISE
MANAGING
FINANCIALS
January 2010
Enterprise Architecture and IT Management Solutions
Project and Portfolio Management
Key Benefits
♦ Central, effective demand capture without leaks
♦ Transparent budgeting and resourcing for both project and ongoing work
♦ Reduction of project management and reporting work
♦ Improved scope, budget and time adherence
♦ Deployment of common, effective PMO
♦ Re-usability in multiple functions such as IT and R&D
Key Capabilities
♦ Easily configurable workflows to enforce processes
♦ Portfolio planning and decision making support
♦ Management of proposed and active projects, as well as ongoing work such as services
♦ Staffing, request management and time management capabilities for internal and external resources
♦ Strong user authorization capabilities
♦ Scalability - small to large scope usage
Software products
♦ HP Project and Portfolio Management Center
January 2010 www.rubiksolutions.com 16
Enterprise Architecture and IT Management Solutions
Rubik Project and Portfolio Management Solution Value
Using the experience and flexibility for your benefit
♦ Step-by-step implementation based on a maturity roadmap
♦ Iterative prototyping approach in needed areas
♦ Coaching and advisory to support the deployment
♦ Process integration to other vital management functions such as SITP and ITSM
Taking use of best practices and leading technology
♦ HP PPM as local installations and SaaS
♦ Rubik packaged scope implementations
Leveraging the experience and reach
♦ Co-operation with Birlasoft to enable efficient 24/7 support and co-deployments
♦ A common pool of close to 200 HP PPM consultants and experience of 150 implementations
www.rubiksolutions.com 17 January 2010
Enterprise Architecture and IT Management Solutions
Service Management
Key Benefits
♦ Align IT with Business Requirements
♦ Minimise gap between IT delivery and end-user demand
♦ Increase IT service performance
♦ Manage Costs
Key Capabilities
♦ Service focused ITSM
♦ Manage the entire lifecycle of a service
♦ Integrate ITIL Processes throughout the Service Lifecycle
♦ Optimize resource allocation
♦ Increase efficiency to reduce costs via centralized, standardized and automated processes
♦ Multiple system instances
♦ Increased Process Focus
Software products
♦ Rubik ITSM & Rubik ITAM
♦ Main HP Product Area: Service Mgmt. Center
♦ Other Relevant HP Products: Universal CMDB
January 2010 www.rubiksolutions.com 18
Enterprise Architecture and IT Management Solutions
Rubik ITSM Solution Value
A Service Management solution for Service Providers
♦ Internal | External Service Providers
♦ Pre-built Logic for managing multiple accounts
♦ Integrates multiple system instances
♦ Brings Service Agreements from Paper to Front Desk
♦ Makes work efficiency a focus point
Contains a Pre Configured System
♦ We do not need to reinvent the wheel
♦ We just need to configure the system
Proven Technology
Upfront Project Outline
www.rubiksolutions.com 19 January 2010
Enterprise Architecture and IT Management Solutions
Rubik ITAM Solution Value
Asset Management implementation Best Practice
♦ Enables an organization to rapidly get started with the implementation of the Asset Management project through quick start project and preconfiguration of the system
Contains Pre Configured Settings
♦ Software Counters
♦ Helps simplifying establishment of Asset Manager entities like Models, Contracts, Entitlements & Licenses, and heavily complements sources like Active Directory
♦ Manages - via multiple Software Model Libraries - different aspects of Software Normalization depending on how Application vs. Licenses should be handled.
♦ Support for combining multiple inventory sources into different software normalization mappings
Upfront Project Outline
www.rubiksolutions.com 20 January 2010
Enterprise Architecture and IT Management Solutions
Business Service Management
Key Benefits
♦ Aligns IT Focus with Business Focus
♦ Links Business Services to IT-Infrastructure
♦ Minimize Business Risk
♦ Integrates to Key ITSM Processes
Key Capabilities
♦ End-2-End Service Health
♦ Proactive monitoring of Business Services
♦ Optimizing Event Performance through console consolidation
♦ Accelerated Root Cause Analysis
Product Centers
♦ Main HP Product Area: Business Availability Center
♦ Other Relevant HP Products: Universal CMDB
January 2010 www.rubiksolutions.com 21
Enterprise Architecture and IT Management Solutions
Business Availability Center
Application & Infrastructure Service Health Management
♦ Manage business and operational service levels proactively
♦ Consolidates multiple event consoles into one view
♦ Service Dependency Maps
Minimize business risk
♦ End-User vs. Business Service Perspective
♦ Service Level and Impact based prioritization
♦ Accelerated Root Cause Analysis
IT Service Management processes integration
♦ Optimizes the Service Lifecycle
♦ Aligns IT domains to optimize Event, Incident, Problem, Change and Configuration Mgmt. processes
♦ Drives a common service model
www.rubiksolutions.com 22 January 2010
Enterprise Architecture and IT Management Solutions
Universal CMDB
Acts as central Configuration Management Service through
♦ Federation
♦ Reconciliation
♦ Mapping & Visualization
♦ Synchronization
♦ Provides understanding of existing infrastructure for the purpose of Configuration Management
♦ Integrates to Business Availability Center for assistance in reducing business service outage time
♦ Integrates to HP Service Manager for better Incident-, Problem-, Change- & Configuration Management
♦ Visually maps IT environment
www.rubiksolutions.com 23 January 2010
Enterprise Architecture and IT Management Solutions
SDM –Service Driven Management
Key Benefits
♦ Align proactive management with ITIL processes
♦ Prioritize incidents and alerts based on business service impact
♦ Reduce down time and SLA violation
♦ Reduce time and costs for implementation and maintenance
Key Capabilities
♦ Automatically calculate, present and report impact of IT disruptions on business services
♦ Automatically register and update meaningful incidents in service management system
♦ Automaticall generate prioritized alerts via email, SMS and interactive phone voice messages
♦ Automated and CMDB integrated maintenance of business service and role based views
♦ OOB best practice baseline monitoring of IT environment, based on 10+ years experience
Product Centers
♦ Rubik SDM & Rubik ICM
♦ Main HP Product Area: Business Service Mgmt
♦ Other Relevant Products: HP Service Manager 7x, , Operations Manager Windows (OMW), uCMDB
♦ AlarmPoint
January 2010 www.rubiksolutions.com 24
Enterprise Architecture and IT Management Solutions
Rubik SDM Solution Value
Bridge the gap between IT operations and service management
♦ Generate and maintain business service views based on CMDB
♦ Maintain dependencies between business services and IT components
♦ Automatically link monitoring events to business service impact
♦ True CI and business service availability reporting
Operations management best practice implementation
♦ OOB predefined proactive IT monitors and reports
♦ OOB yet flexible CMDB collectors for SDM
Strongly reduced costs
♦ Implementation
♦ Maintenance
Upfront project outline
Proven Technology
Based on 10+ years of experience
www.rubiksolutions.com 25 January 2010
Enterprise Architecture and IT Management Solutions
ICM –Information Consolidation Manager
Key Benefits
♦ Tremendous boost of performance for data collection and reconciliation
♦ Maintain administrative CMDB’s with actual operational state data
♦ Integrate service management systems
♦ Leverage existing inventory tools to maintain CMDB
♦ Reduced time and costs for CMDB implementation and maintenance
♦ Centralized data warehouse for reporting
Key Capabilities
♦ OOB data collectors for wide range of data sources
♦ Intuitive ETL technology to normalize and tailor collected data for CMDB and reporting usage
♦ Lightning fast comparison between colleted data and target data
♦ Process integrated maintenance of CMDB with person, organization, CI’s, relationships and all other data
♦ Native, web services and API support to connect to source and target systems
Product Centers
♦ Rubik ICM
♦ Main HP Product Area: Strategy, Business Service Mgmt and IT service management
♦ Other Relevant Products: HP PPM, HP Asset Manager, HP Service Manager 7x, HP uCMDB
♦ Troux and a wide range of inventory tools like HP DDMi, Microsoft SMS/SCCM
January 2010 www.rubiksolutions.com 26
Enterprise Architecture and IT Management Solutions
Rubik ICM Solution Value
Tremendously boost performance of CMDB maintenance and reporting
♦ Add / update up-to 20.000 CI’s / relations per minute
♦ High speed comparison between source and target
Integrates in CMDB change process
♦ Automatic updates when changes are approved
Strongly reduced costs
♦ For migrations, CMDB maintenance and consolidated reporting
OOB best practice solutions while still easy to adapt
♦ OOB connectors to HP CMDB’s
♦ OOB data collectors for reporting
Upfront project outline
Proven Technology
Based on 10+ years of experience
www.rubiksolutions.com 27 January 2010
Enterprise Architecture and IT Management Solutions
www.rubiksolutions.com
Oslo – Bergen – Stavanger – Hamar – Stockholm – Gothenburg – Copenhagen – Allerød – Helsinki – Rotterdam – Ede – Antwerpen