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Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered

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Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered

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Page 1: Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered
Page 2: Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered
Page 3: Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered
Page 4: Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered
Page 5: Relationship Management in Trubent... · Customer Clearly the balance of power is shifting. We are dealing with a new kind of customer, socially networked, well informed and empowered

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