Employee Retention
EMPLOYEE ENGAGEMENT
Employee Onboarding Succession Planning
KNOWLEDGE SHARING
• Share employee & member expertise• Capture intellectual property & build organizational knowledge meta data • Recognize & reward key contributors• Build training & development knowledge base • Increase staff engagement & retention across organization
Companies and organizations with employee engagement & knowledge-sharing programs are twice as successful against their competition (Gallup)
• Increased employee productivity — employees who are committed to their organizations are 50% more efficient on the job and less likely to resign (PwC)
• Increased employee retention — the average cost of losing an employee ranges from 40% to more than 200% of annual pay (Center for American Progress)
• Captured lost business value through knowledge sharing — Fortune 500 companies lose more than $30 billion annually by underinvesting in knowledge sharing (Babcock)
• Fully engaged employees — more than two thirds of employees in the U.S. are not engaged, costing companies more than $300 billion annually in lost opportunity (Gallup)
THE SOLUTION: PIVOT ENTERPRISE
YOUR ORGANIZATION’S OPPORTUNITY
THE MEDIA IS SAYING GREAT THINGS
A SME is someone who provides expertise to a less-experienced person in the short term.
A mentor is someone who provides expertise and advice over a longer period of time.
SUBJECT MATTER EXPERTS (SMEs) & MENTORS
Employees & members can search for SME’s and mentors by skill set, location or keywords and schedule time with them in person or via live videoconference or phone.
Administrators can measure employee/member engagement, track progress amongst the SME’s, mentors and mentees and incorporate knowledge sharing into performance reviews.
It’s easy to use. It’s easy to manage.
USING PIVOT
PIVOT: EMPLOYEE ENGAGEMENT MADE EASY
32 Year-old Marketing Manager “LTG retains a valued employee.”
- Vanessa is a talented product marketing manager for Dallas-based LTG and has her MBA from Kellogg School of Management at Northwestern University. - Her boss thinks highly of her and is a bit short-sighted in that he is reluctant to assist her in her desire to “go international.”
- Unfortunately for LTG, Vanessa is considering leaving the company.
Vanessa at Longhorn Technology Group
PIVOT PACKAGE #1: RETENTION
- Vanessa decides to use LTG’s employee engagement program to connect with LTG’s international product marketing directors. She also uses Northwestern University’s online alumni connections program. Both programs are powered by Pivot.
- Vanessa remains engaged as a LTG employee by relocating to its Israeli office.
PIVOT PACKAGE #1: RETENTION
23 year-old Jr. Analyst
“Becoming part of the team.”
- Chris is a recent hire at Boston Investments, Inc.
- His manager suggests using the company’s SME program to find a senior analyst to guide him through the ins and outs of managing his first client analysis report.
Chris at Boston Investments, Inc.
PIVOT PACKAGE #2: ONBOARDING & ASSIMILATION
- Chris is able to research, request and schedule a videoconference with senior analyst, Peter, in the New York office.
- Chris not only gets the expertise he needs but he also feels less nervous about being a new hire and far more confident he is going to fit in nicely at Boston Investments, Inc.
PIVOT PACKAGE #2: ONBOARDING & ASSIMILATION
52 year-old Director of Development“Sharing expertise.”
- Susan has been with the nonprofit Mission Globe for 20 years and is known as a “go to” expert.
- The global HR team has asked her to be a SME with the organization’s knowledge-sharing and mentoring program powered by Pivot so she can share her expertise with employees across the world.
Susan at Mission Globe
PIVOT PACKAGE #3: KNOWLEDGE SHARING
- Susan provides videoconference sessions to individuals and small groups of employees across the organization.
- Mission Globe is tapping a valuable, intangible asset by sharing important internal knowledge and thereby limiting silos and sustaining an environment of constant learning.
PIVOT PACKAGE #3: KNOWLEDGE SHARING
49 Year-old Vice President“Passing the baton.”
- Nathan is a vice president for a national broadband and cable company based in Los Angeles.
- Management has placed him on a short list for promotion to become a business unit president upon the retirement of one of the current business unit presidents.
- In order to build his stakeholder base within the executive team, senior management has directed Nathan to seek executive leadership expertise from current business unit presidents across the organization, including the retiring executive.
PIVOT PACKAGE #4: SUCCESSION PLANNING
Nathan at USComNet
- Nathan’s admin manages his schedule of live videoconference and in-person sessions with business unit presidents via the company’s SME program, powered by Pivot.
- HR is able to see his progress through reports from Pivot.
- Nathan is now on track for promotion to business unit president in late 2014 when a current president retires.
PIVOT PACKAGE #4: SUCCESSION PLANNING
FEATURES
Easy to Configure Clients can private label employee- & member-engagement & knowledge-sharing programs.
Drive Personalized Interaction Clients promote personalized interaction between employees, alumni or members.
Easy Setup Fast and flexible program functionality.
Build & Share Profiles Users & subject matter experts (SMEs) can load their own profiles, or an administrator(s) can create and load profiles.
Connect Knowledge Seekers with SMEs
Users can self-select, request and schedule directly with SMEs, or administrator(s) can match users with SMEs.
Measure & Report Administrator(s) can track users’ & SMEs’ activity in their own admin console.
Authentication & Security Sign-in options include single sign-on, client-based Google Apps authentication and third-party authentication with LinkedIn and Facebook.
Feedback, Rate & Review Clients can choose whether they want their internal experts to be reviewed & rated by users.
Knowledge-sharing Revenue Models Consumer-facing clients can charge users for sessions with experts.
pivotplanet.com/enterprise [email protected] 877.817.5730
You have the people. We have the platform.®
