HOW TO INCREASE THEIR VALUE TO THE
ORGANIZATION
“A workshop for Internal Audit Directors and Managers”
Date 22 – 23 May 2019
Time: 09:00 – 17:00
Location – To be defined!
Course director: Gregory John Coleman
Introduction
The Internal Audit Director must plan, organize, staff, direct, and lead the internal audit function. The President of the Institute of Internal Auditors Richard Chambers offers a broader look at the makings of a successful CAE: superior business acumen, dynamic communication skills, unflinching integrity and ethics, excellent grasp of business risks, and of course courage.
Therefore, it is critical that the Internal Audit Directors continue to improve themselves and develop their skills and competence in areas such as the ability to establish and maintain strong connections with key stakeholders, and soft skills, such as strong leadership ability, critical thinking, agile auditing, and an ability to communicate effectively.
It is not an easy task but we are here to help. This workshop, designed exclusively for Internal Auditors in leadership positions, will be led by an experienced trainer that draw from real word experiences to deliver in-depth learning. The workshop will trigger the curious student that is in you through a combination of the latest know-how and practical exercises in order to find better ways of performing their work and leading their function into successful paths.
Please consider that in order to participate to the workshop you will need to have a leadership or a managerial position in internal auditing functions or projects.
LEARNING OUTCOMES
Upon completion of this workshop, participants will be able to:
Identify strategic issues through critical thinking;
Embrace change and drive improvement and innovation;
Demonstrate executive presence;
Empower the internal audit function;
Create and follow through on a vision;
Integrate and balance priorities, work activities and resources for the benefit of
multiple key stakeholders;
Develop and maintain effective relationships with a broad group of
stakeholders in order to foster trust and influence key decisions;
Address changing risks in a proactive manner;
Adjust team priorities to new and changing priorities of the organization.
WHO SHOULD ATTEND?
Chief Audit Executives;
Internal Audit Managers/Directors;
Internal Audit Deputy Managers;
Everyone with a leadership position in Internal Audit.
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DAY 1
What should you be doing differently?How Best Practice Internal Audit departments operate
Session 1: Introductions
Introductions: participants and speaker
Expectations from the course
Ground Rules
Icebreaker and general discussion
Session 2: Five key questions How do you know that you are
– Doing a good job?
– Covering the “right” risks?
– Properly resourced?
– Being efficient?
– Being heard in the organisation?
Quality Assurance and Improvement Program
– External Quality Assurance
– Internal Quality Assurance
Discussion + examples
Session 3: Branding internal audit department
Being strategically visible
Supporting good governance by addressing significant strategic risks
Setting up a communication and branding plan
Making and promoting identifiable contributions to the organization
Audit Committee and C-Suite partnerships : how internal audit adds value
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Having a respected CAE and respected internal audit department
Tracking and reporting on your value contributions to the organization
Discussion + examples
Session 4: Risk and Opportunities
Global risks – the latest view
What do we fear? (Uncertainty and the human element)
Types of risk: identification and measurement
Risk Mitigation: factors to consider
Risk maps and Registers: tips and techniques to avoid bureaucracy
Case study: what can we do to mitigate risk?
Session 5: Effective internal Audit 2018
An AGILE internal audit department: How we go there?
Stakeholder Management: What do they (REALLY) want from us?
Why don’t internal audit departments prevent corporate scandals?
Strategic Alignment and Strategic Plans
“Total Assurance”
Staffing and talent management
Use of co-source, “guest auditors” and Subject Matter Experts
Table exercises + Group discussion
Session 6: The internal Audit process: Planning
Annual Planning – what to audit?
Risk based or Audit Universe/cyclical?
Types of audit
Engaging with stakeholders to get “buy in”
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Scoping and scheduling the audit
Questions & Answers, table exercises + Group discussion
Session 7: The internal Audit process: Fieldwork
Audit approach: are you using the best one?
Sampling, data analytics and continuous auditing
Recording work done: how “lean” are you?
Developing and agreeing findings / Recommendations
Are Recommendations always the best approach?
Table exercises: Case study - findings + Group discussion
Session 8: Effective communications for Internal Audit processes
Who are we communicating to?
What do our stakeholders actually want?
What makes a good report?
How much detail is enough?
Powerful wording (and language to avoid)
Ratings and opinions
Common mistakes
What should you do when they don’t do what they’ve agreed?
Table exercises: Case study - reporting + Group discussion
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DAY 2
What happens when the controls fail?Tackling Fraud and Corruption, carrying out investigations and managing
communication
Session 9: Introduction to Day 2
Recap on Day 1
Questions and concerns
Day 2 overview
Discussion
Session 10: Fraud Risks and what to do about them
What do we mean by fraud, bribery and corruption?
The regulations: US Foreign Corrupt Practices Act /UK Bribery Act
Fraud risks and risk registers – pros and cons
Identifying and monitoring key fraud risks
What is your organisation’s fraud risk appetite?
Combatting the expectation gap
Corporate Ethics: words and deeds
Case studies and what we can learn from them
Structured case study: the four stages of an investigation
Session 11: Fraud prevention
The role of audit committee
Supervision of the management of fraud risks
Active monitoring of the efforts of the executive board against fraud committing.
Establishing auditable anti-fraud mechanisms
Communication and training for fraud awareness
Policies and procedures6
Whistleblowing lines
Roles and responsibilities
Case studies and what we can learn from them
Session 12: Forensic auditing / investigations
How does a forensic audit differ from a normal internal audit?
Required skills: Putting together the right team
Types of investigation
The investigative process
– Preliminary considerations
– Planning the work
– Gathering evidence
– Documenting and reporting
Discussion + examples
Session 14: Communication for impact
Persuasive (oral) communication
What are our main communication needs, as internal auditors?
What makes a good communicator?
Different personality types and preferred communication styles
Getting your message across
Managing your nerves
Assumptions, language and listening
Techniques and things to avoid
Group exercise: Practical techniques to manage your nerves
Group exercise: Presenting with impact
INSTRUCTOR BIO7
Gregory John Coleman is an experienced trainer and governance consultant, specialising in risk management, internal control and effective communication skills. He is the director of Coleman & Associates Ltd, a company operating in management consultancy activities located in Stourbridge, United Kingdom. His past experiences include engagements in blue chip firms, such as Price Waterhouse Coopers, ITT Hartford INC, Warner-Lambert Company, Amec Plc, Experian Group Ltd, Imperial Brands Plc, Sainsburys Plc, etc.
His recent assignments vary from External Quality Assessments in Chartered Institute of Internal Auditors, to developing and rolling out internal control frameworks and ensuring that companies meet their risk management obligations under the revised UK Corporate Governance Code. Gregory has a reputation for bringing change and solutions to the organizations, by updating the Code of Business Conduct, implementing training programmes, managing the whistleblowing line, and amending the audit approach to increase the involvement of line management in order to provide a service which adds more value.
Coleman has an extensive experience in various organizations of financial services, health, construction, engineering and information services, with a size of about 36,000 employees and geographically spread across 160 countries around the world. Gregory has successfully achieved to accomplish all of the organization challenges. He has succeeded in creating a viable and effective Corporate Assurance function for them, with a clear strategy, an appropriate structure and best practice processes and reporting.
His innovative mindset is headed towards the people of the organization. In some of his assignments, he changed the structure of the team to improve recruitment and also increase opportunities for staff to transfer into the business. Moreover, he introduced a team approach to audit work, resulting in quicker audits with a more appropriate scope of work. Gregory has always managed to successfully lead departments compound of a big number of professionals and travels to share his successful strategies through workshops with worldwide CAEs.
IMPORTANT FINANCIAL DATA
Cost per participant: AIIA Members 520 € (VAT included)
Non-members 570 € (VAT included) 8
Price includes course attendance, educational material, lunch and coffee breaks.
Payment* can be made by bank transfer or direct deposit by using the following account info:
Account Holder: Albanian Institute of Internal Auditors Nr.llog: 0010039700
Swift: SGSBALTX IBAN: AL43 2021 1123 0000 0000 1003 9700
Raiffeisen Bank Albania
Contact us for quotes related to more than two participants from the same organization or other information: [email protected]
* Important: The transferred amount must include the entire amount as stated above. No shortfalls due to exchange fee/or other administration charges may arise. Albanian Institute of Internal Auditors has to receive the amount that is stated in your invoice.
REGISTRATION FORMFor
HOW TO INCREASE THEIR VALUE TO THE ORGANIZATION“A workshop for Internal Audit Directors and Managers”
22 – 23 May 2019, Tiranë, Albania.
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Cancellation Policy: Places on AIIA Training courses are limited so we therefore operate a cancellation policy regarding refund.
1. In case of cancellation of a training event by AIIA or related partner, we will endeavour to inform all participants 10 days before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may have been incurred, including flights, accommodation etc.
2. No refund will be made for: a. Bookings cancelled less than three weeks before the event, except in exceptional circumstances and then
only at the discretion of Albanian Institute of Internal Auditors. b. Non-attendance on the course.
3. For bookings cancelled three or more weeks before a course is due to start, 100% per cent of course fees paid will be refunded to the applicant.
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