Professional Cleaning Services
Commercial Cleaning
Freephone 0800 092 [email protected] | mrgleam.com
introductionFounded in 2008, Mr Gleam has already established itself as a premier cleaning company in the South. Our
success has encouraged us to expand across Sussex and we are looking forward to opening a new base
of operations in London shortly.
Taking a fresh approach to our industry, we provide the highest quality of service to our customers by using
specialist staff and equipment. Having the right people and the right tools for the job maximises efficiency
and significantly reduces costs, a benefit passed on to our customers.
We pride ourselves on the dedication and skill of our staff and the quality of service we can guarantee as a
result. All of our operatives have been trained to a national standard, and are constantly retrained to adapt
to new techniques, equipment, and customer requirements. This means that our staff are always ready for a
challenge, and we have a track record of adapting to the changing needs of our clients.
Our knowledge of the cleaning industry combined with the variety of sites we service, our commitment to
training, and dedicated software ensure that we maintain excellent Health and Safety standards. Professional
risk assessments, method statements, and COSHH assessments are available for all contract services.
We put into practice our concern for the environment by using waste-saving cleaning techniques and
sustainable products where possible.
Most importantly, we are strongly committed to the relationships we have developed with our clients, and are
always happy to discuss the cleaning needs of your organisation as they develop.
We look forward to working with you.
Joseph Mason
Company Manager
our mission statementn To provide the highest standard of service
n To build long term relationships with our customers
n To maintain integrity and initiative by taking a fresh approach to our industry
n To maintain professionalism and pride in becoming a market leader
n To achieve long-term stability for our highly trained and motivated staff
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why choose usn We offer a 100% satisfaction guarantee for all work
n We use the latest cleaning methods and equipment
n Detailed reports, consultations and maintenance advice
n Professional risk assessments, method statements and COSHH assessments
n Operatives are fully trained, uniformed and CRB checked (where necessary)
n We operate 24 hours a day, 7 days a week
n Emergency call out service
n Continuously improving our services to our customers
working togetherAt Mr Gleam Ltd, we pride ourselves on customer service. Our operatives and office staff will always answer
any questions or queries you have. Each workplace we service is inspected on a regular basis. Any changes
which we feel would benefit you or save you money will be discussed and agreed prior to being implemented.
Our emergency call out service ensures that we can be on site at short notice and minimise disruption to
your operation.
Sites currently cleaned by Mr Gleam Ltd in Sussex
Tower Point Glass Pavilion Jubilee Library
pricingIn order to quote you a competitive price and discuss your needs, an experienced manager will survey your
premises free of charge. Our goal is always to improve on your current quality of service whilst reducing
costs.
freephone 0800 092 2989 [email protected] | mrgleam.com 3
contract cleaningMr Gleam Ltd offers a wide range of contract cleaning services. Our clients include SME’s, local authorities,
schools and colleges, nursing homes, hotels, pubs and restaurants, sports and leisure facilities, theatres,
property maintenance, construction sites and large national companies. As we have a wealth of knowledge
within the cleaning industry, we are able to offer you a complete one-stop service.
OFFICE CLEANING
Offices can be stressful environments. At Mr Gleam, we believe
cleaning should not add to the pressures of the working day. Our office
cleaning service is based on the principles of flexibility and reliability.
We can schedule cleaning for a time that suits your needs. We are
also more than happy to provide additional cleans as required. As with
all of our contract services, standards are ensured by the attention
of a senior manager, who can make a written report on the service
available with recommendations for upkeep of the premises.
TOILETS AND BATHROOMS
Mr Gleam Ltd offers a contract cleaning service for toilets and
bathrooms that is second to none. Our operatives have experience
of cleaning all types of bathrooms and changing facilities made from
different materials. We are able to clean all surfaces, including hard
floors, anti-slip floors, tiled floors and walls.
WASHROOM SERVICES
According to your preferences, we can provide a range of washroom
products at competitive prices or refill them with your own stock.
Please contact us for a full product range. Whether you require service
once a week, twice a day, late at night or early morning, we are able
to assist you.
our customers includen ASB Law n Brighton & Hove School
n Myhotel n Sanctuary Housing
n RMI Services n Mears
n Tower Point n Kier Group
n Park Inn n Primark
freephone 0800 092 2989 [email protected] | mrgleam.com4
Contract Servicesn Window Cleaning
n Hard Floor Cleaning and
Maintenance
n Washroom Services
n General Cleaning
n Office Cleaning
n Toilet Cleaning
n Kitchen Cleaning
n Carpet and Upholstery
Cleaning
n Maintenance of Anti-slip
Flooring
n Shower Room Cleaning
window cleaningOur specialist division of window cleaners is versed in both traditional and modern techniques. Our versatility
in this industry means we are able to offer a complete and comprehensive service to clients in specialist
facilities, large office blocks and single-storey premises.
TRADITIONAL WINDOW CLEANING
Traditional window cleaning methods employ quality detergents and
squeegees to bring your windows to a sparkling finish.
WATER FED POLE
The poles are fed with 100% pure water to make sure that no drip
marks or streaks are left on the glass. With all jobs carried out using
the water-fed reach and wash system, the window sills and frames
are also washed. In line with our environmental commitments, and to
reduce costs to clients, we use top-of-the-range equipment to filter
and purify the water used. This makes cleaning more efficient and
reduces vast amounts of waste. Most windows in 2-6 storey buildings
are cleaned using the reach-and-wash water-fed pole system.
ABSEILING AND FALL ARREST (HARNESS WORK)
Our operatives have specialist experience of harness work and are fully trained and insured for this challenging
work. In this specialist field all Mr Gleam staff are issued with their own harnesses and equipment, which is
regularly checked by our working at heights supervisor.
HYDRAULIC PLATFORM WORK
Where buildings are too tall for the reach-and-wash system, but do not warrant abseiling or are not equipped
with eye bolts, we use hydraulic platforms. These platforms also allow us access to hard-to-reach areas
such as overhangs, so you can be sure that every window is cleaned.
freephone 0800 092 2989 [email protected] | mrgleam.com 5
Ask us about the following window cleaning services:
n Fascias & Guttering
n Inside Window Cleaning
n uPVC Specialist Cleaning
hard floor cleaningand maintenanceAll types of hard flooring will begin to show signs of wear and tear after
a short time. Dirt can become ingrained deep within the surface of the
flooring and mopping alone will not remove the problem. In order to
clean and maintain hard flooring to the highest standard, Mr Gleam Ltd
uses a proven method, making use of specialist equipment. We lightly
strip the top of the floor and deep clean before sealing it and adding
a minimum of three coats of polish. The floor will then be buffed to a
high gloss polished finish.
We not only deep clean flooring but can offer regular maintenance to
ensure that they retain their shine. We are happy to share our expertise
with you by giving guidance about cleaning methods to your own
staff.
Our highly-motivated operatives take great pride in the quality of their
work, and remember, all our work is covered by a 100% satisfaction
guarantee.
freephone 0800 092 2989 [email protected] | mrgleam.com6
All hard floors can be cleaned by Mr Gleam Ltd including:
n Granite
n Linoleum
n Concrete
n Marble
n Slate
n Stone
n Synthetic
n Terrazzo
n Tiling
n Vinyl
n Wood
Before After
Before After
carpet and upholstery cleaningIf staining or ingrained dirt has effected your carpets or upholstered
furniture, a professional clean can bring them back to life. All our
operatives are trained by the National Carpet Cleaners Association
and have a wealth of experience within the industry. Our commitment
to training of our operatives allows us to implement new methods,
techniques and equipment.
Our investment in specialist equipment enables us to remove most stains and eliminate odour. Thanks to
the use of turbo dryers, we are able to perform last minute jobs and still leave all upholstery and carpets dry
and ready to use.
Specialist carpet cleaning techniques include:
n Spot & Stain Removal n Industrial Strength Hoover
n Pre-Spray (lifts dirt to surface) n Steam Cleaning
n Fibre & Fabric Deodoriser n Chewing Gum Removal
n Fire & Flood Restoration n Hot Water Extraction
n Turbo Dryers n Dry Foam Method
common stains*A-B Alcoholic Drinks, Asphalt, Barbecue Sause, Bood, Bleach, Berries C Candle Wax, Chewing Gum, Chocolate, Chlorine, Coffee, Cosmetics, Crayons
D-F Drinks, Dyes, Egg, Fingernail Polish Food Colouring, Food (assorted) G-I Gum, Glue, Ink, Iodine, Iron Rust
J-M Jam, Lacquer, Lipstick, Mud M-N Make-Up, Milk, Mustard, Nail Polish
O-P Orange Juice, Odours, Oil, Paints, Pencil Marks, Pet Odours & Stains R-S Rust, Shoe Polish, Smoke & Soot
T-U Tar, Urine V-Z Varnish, Vomit, Wax, Wine
*Many other stains can also be removed. Let us know what it is and we’ll see if it’s possible to remove it
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Before After
public and communalarea cleaningWe have a wealth of experience of servicing public and communal areas on behalf of many different
companies, local authorities, landlords and building management companies. Our comprehensive service
includes stairwells, lobbies, walkways, gardens, toilets, windows and lifts.
Contract clients can benefit from our usual standard of care in this area. Our operatives can work closely to
inventory requirements if needed or will otherwise thoroughly clean the communal areas in accordance with
our stringent service standards. We maintain these standards with regular checks performed by a senior
manager on any communal contract we are servicing and we are happy to make regular reports and place
cleaning rotas in the common ways.
We are ready for any size of job. We currently undertake communal area cleans in premises ranging from
single story properties to large multi storey offices and car parks. All clients are treated with the same level
of professionalism.
freephone 0800 092 2989 [email protected] | mrgleam.com8
end-of-build cleaningMr Gleam Ltd has extensive experience of working hand-in-hand with the building trade to ensure that the
finished premises are delivered to the new owner in pristine condition. We use commercial grade equipment
and techniques for end-of-build cleaning, so you can be confident that every corner of the site is attended to.
Our high-powered scrubber-dryers remove persistent dust and dirt from all types of flooring, while our heavy-
duty steam pressure washers can take on hard surfaces with ease.
Most importantly, end-of-build cleaning is carried out by our experienced specialist operatives, which means
that we draw upon their expertise in all areas of commercial cleaning to provide a comprehensive service.
Unlike many cleaning companies, we do not subcontract, no matter how large or challenging the job. For
this reason, we can guarantee the quality of our end of build cleans.
As with all our services, an experienced manager will survey the site before cleaning commences and will
ensure that we work closely to your requirements. Our client-focused operations structure means that we
are on hand for cleaning at short notice. That means when deadlines are looming, you can rely on us to take
care of the clean-up.
Why us?
CIS Scheme Our accounts are registered with the construction industry scheme, which means that
it’s easier to use us as cleaning contractors.
CSCS Certification Our competence on site is guaranteed by our membership of the Construction
Skills Certification Scheme, which means that operatives are fully informed of Health and Safety
regulations and have been tested on site awareness.
No Subcontractors You can be confident that all cleaning is carried out by experienced operatives
employed directly by Mr Gleam Ltd, trained and certified to work on site.
freephone 0800 092 2989 [email protected] | mrgleam.com 9
end-of-tenancy cleaningMr Gleam Ltd is currently the preferred contactor for many estate and lettings agents on the south coast,
and we have established our reputation by providing a very efficient service for a great price. We understand
that letting can be a pressurised process and landlords, agents and tenants may therefore have little time to
make extensive end of tenancy arrangements.
We are able to work around your time-frame, usually on a “same day
quote, next day clean” basis. However, in some cases, we can even
clean on the same day.
We draw upon our wider expertise to offer you a comprehensive end-
of-tenancy service. We can thoroughly clean and deodorise carpets
and upholstery, eliminating stains, and ensuring windows are sparkling
using a number of specialist techniques.
As always, we can inspect the property in advance and discuss any special requirements with you.
All our work is covered by a 100% satisfaction guarantee.
freephone 0800 092 2989 [email protected] | mrgleam.com10
Ask for the following end-of-tenancy services:
n Waste Disposal
n Electrical Goods Disposal
n Inventory Checking and
Photo Reporting
n Key Collection and Return
n Smoke Damage Cleaning
n Mattress Cleaning
n Leather Cleaning
n Carpet & Upholstery
Cleaning
n Rug Cleaning
n Window Cleaning
n Curtain Cleaning
commercial kitchen cleaningWhy should a commercial kitchen be professionally cleaned?
Commercial kitchen hygiene is controlled by stringent guidelines set out in the Food Act 1984, The
Food And Environmental Protection Act And The Food Safety Act 1995.
With current standards of hygiene being more rigorously checked and controlled than ever before it
is vital to keep your kitchen spotless. In the most efficient kitchen, it can be difficult to ensure that
standards are maintained. With our experience and knowledge of legislation and good practice in this
area, Mr Gleam can ensure that your premises are cleaned to the letter of current legislation and your
requirements. We will also work with your staff to provide guidance on the upkeep of your kitchen.
By having your kitchen professionally cleaned you will not only be keeping within new health and safety
laws and the terms of your insurance, but you will also be creating a better working environment. This
leads to increased productivity from your staff and catering equipment.
Contracted Cleaning
We know that kitchens are busy working environments, so we offer a seamless service for regular cleaning.
Although major cleaning may only be required up to four times a year, this should not replace daily cleaning
and upkeep of appliances and equipment. Mr Gleam is happy to give your staff advice and share best
practice of cleaning methods and products to use to keep your commercial kitchen equipment in peak
condition. As with all our other services, we issue a certificate of hygiene after completion of work in order to
present to any environmental health visitors or your insurance company.
Convenience We can work on a same-day-quote next-day-clean basis, and our teams are available
7 days a week, 24 hours a day.
A comprehensive cleaning service All cleaning adheres to TR/19 HVCA guide to good practice,
and we are constantly training our staff in accordance with new guidelines.
Peace of mind Full risk assessments, method statements and COSHH assessments are carried
out on all work. We hold complete insurance cover for our cleaning services, and lower insurance
premiums overall.
Full reporting and accountability Full reports made available throughout the clean and we can
provide photo confirmation of problem areas and completed work. Hygiene certification is included
free of charge.
As always, a 100% satisfaction guarantee on all work undertaken.
freephone 0800 092 2989 [email protected] | mrgleam.com 11
appliancesIn order to get many commercial kitchen appliances clean they must be fully dismantled, then treated in
special cleaning solutions to remove grease and carbon build-up. Once the internal and removable parts
are soaking in the solution we can set to work on the structure of
the appliance using degreasers and steam to remove any burned-
on grease and carbon. Once this process has been completed the
appliance can be re-assembled and polished before being put back
to use in the kitchen.
On completion of the work we can provide you with recommendations
for maximising the lifespan of your appliances.
Extraction and ducting cleaning
At all food service premises, duct work must be cleaned on a regular
basis to ensure that the premises comply with the terms of their
insurance. With the average kitchen fire causing £133,000 of damage it
is imperative for both insurer and owner to ensure that comprehensive
and careful cleaning takes place on a regular basis.
Accumulation of grease within kitchen extract systems creates a hidden
combustion risk. High temperatures and flames can ignite this grease
causing fire to spread rapidly throughout the ducting system which
in turn will spread to the rest of the kitchen as the ductwork distorts
under the intense heat. Poorly designed and installed or damaged
ductwork can also leak grease, exacerbating the fire risk. Vermin, poor
general hygiene and odour can also result from poor maintenance of
kitchen extraction systems.
The Heating and Ventilating Contractors Association (HVCA) Guide to Good Practice recommends yearly
cleaning for extraction systems under light use, rising to 3-monthly cleaning in a busy kitchen.
freephone 0800 092 2989 [email protected] | mrgleam.com12
With new fire regulations
following the regulatory
reform (Fire Safety) Order
2005 No. 1541, it is now the
responsibility of businesses
to nominate a ‘responsible
person or persons’ to carry
out a full fire risk assessment.
Action must then be taken
to eliminate or minimise
potential risks. This change
in the law means that failure
to have systems thoroughly
cleaned and checked could
result in prosecution of the
responsible person if a fire
were to cause damage to
property or injury to building
occupants.
Before After
Fan and filter cleaning
Where possible, extraction
fans are dismantled by our
trained technician, steam
cleaned (to avoid excessive
water), re-assembled and
tested.
Filter Collect-and-Clean Service
Dirty filters also significantly hinder the efficient operation of your
extraction unit and need to be deep-cleaned on a regular basis.
Cleaning the filters in-house can be time consuming, expensive and
often untenable due to the need for professional deep cleaning.
For a small charge Mr Gleam
Ltd can arrange a suitable
timetable for collecting filters,
deep cleaning them off-site in
specialist dipping tanks, then
returning and fitting the filters
clean and ready for use.
Access Panel Supply and Installation
It is important that extraction ducting is easily accessible for servicing and cleaning. Mr Gleam Ltd can supply
and fit highest quality access panels as part of any commercial kitchen work and ensure these are unobtrusive
throughout your duct system, free from leaks, and in line with all relevant standards.
our customers includen Due South n Grubbs n Chapmans Group
n Best Western n Fishy Fishy n St Christopher’s School
freephone 0800 092 2989 [email protected] | mrgleam.com 13
Ask for the following specialist kitchen cleaning services:
n Extraction Fan Cleaning
n Fridge/Freezer Deep
Cleans
n Heavy Lime Scale
Removal
n High Pressure Steam
Washing
n Steam Cleaning
n Hob and Oven Deep
Cleaning
n Cutlery and Stainless Steel
Deep Cleaning
n Comprehensive
preparation-for-service
cleans including any of our
other contract services
specialist cleaning servicesWe are also able to offer a considerable range of specialist services, which can form part of any single or
contract service.
We are confident of our ability to address your specialist needs because:
We pay attention We will send an experienced manager to inspect
challenging cleans and consult with you before commencing cleaning.
This means our operatives work closely to the specifications you
require.
We do the research We ensure that we have understood and
researched every task before we begin it, and provide method, COSHH
and risk assessments for each.
We have the equipment We have invested in specialist equipment
to ensure that all of our cleaning, no matter how challenging, is carried
out efficiently and thoroughly.
We have the expertise Our operatives are specialist cleaners with
wide experience in the industry. They are also constantly retrained in
new methods and skills.
We don’t subcontract We believe in clear and frank communication
with our customers and clients. If we really can’t do the job, we won’t
get others in.
Call us FREE today to discuss any cleaning work with us.
freephone 0800 092 2989 [email protected] | mrgleam.com14
Ask for the following specialist cleaning services:
n Fire and Flood Restoration
n Air-conditioning Unit
Cleaning
n Media and Dry-ice Blasting
n Medical and
Pharmaceutical Cleaning
n Tank Cleaning
n Bio-waste and Crime
Scene Cleaning
n Solar Panel Cleaning
n Asbestos Testing and
Removal
overview ofcleaning services
Contract Cleaning
Office Cleaning
Window Cleaning
Hard Floor Cleaning and Maintenance
Carpet and Upholstery Cleaning
End of Tenancy Cleaning
Public and Communal Area Cleaning
End of Build Cleaning
Commercial Pressure Washing
Commercial Steam Cleaning
Grafitti Removal
Chewing Gum Removal
Commercial Kitchen Cleaning
Extraction and Ductwork Cleaning
Air-Conditioning System Cleaning
Fire and Flood Restoration
Media and Dry-Ice Blasting
Medical and Pharmaceutical Cleaning
Computer Component Cleaning
Specialist Cleaning
Tank Cleaning
Bio-Waste Cleaning
Crime Scene Cleaning
Solar Panel Cleaning
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