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Living, Rethought What the next wave of technology means for humans
Louisa Heinrich Group Director, Strategy Fjord @customdeluxe @fjord
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We create useful, e!ective, and desirable services that people love.
We do digital service design
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Digital has come a long way.
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It’s gone from option to necessity
then
now
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… And from peripheral to core for businesses, too.
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So we’ve learned a few things
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It’s all still changing. Only now, it’s changing even faster.
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2.3 billion connected people
~5 billion connected objects (and growing)
Source: Mary Meeker, kcpb, Internet trends 2012
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Interaction hazard ahead
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How much attention do we have?
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New challenges emerge as the interface fades into the background...
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Understanding: C & A “Like”
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Understanding: Pixels per Person
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Immediacy: Grab Magic
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Integration: Jawbone UP
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Homo Digitus is emerging
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So what should we do about all of this? As designers? As people?
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The human face of sustainability
Images: Ithaca College Library, the Mustard Seed Project
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As designers, we must facilitate the change.
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Beautiful seams, not “seamlessness”
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Beware the uncanny valley
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New skills for new problems
choreography
quantum maths
sound engineering
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We mustn’t be afraid to learn new things.
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Because this is what it’s all about.
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Danke! @customdeluxe @fjord