Microsoft RFID Industry Focus
Microsoft RFID Vision
• Create an ecosystem for scalable, deployable, lowest cost business solutions powered by RFID
• Deliver Microsoft Platform to enable business applications– Lowest TCO– Inclusive (RFID, Barcodes, EPC, GTIN, etc.)– Hardware agnostic– Scalable, Deployable, Extensible
• Develop business solutions for SMB• Support and participate in standards
development and deployment– EPC Global (UCC, EAN)– Others (ISO, AIAG…)
Deliver low cost, innovative, standards-based RFID systems that are easy to deploy and manage
Requirements of the Platform
• Comprehensive, extensible programming model and tools
• Easy to deploy and manage• Secure – by default• Reliable – available, fault-tolerant• Scalable – up and out• Rich, consistent user experience (IT
Pro, Developer, Business User)• Componentized functionality but
“better together”• Integration with existing systems
Microsoft & RFID
RFID Strategy• Partner driven strategy for enterprise
customers
• Provide the base platform: Windows Server, SQL Server, BizTalk Server, XML WebServices, WinCE & XPe
• RFID enable Platform for partners to develop business solutions
• RFID enable Microsoft Business Solutions for SMB
RFID Engagement• RFID deployments at major retailers• Engaged in many pilots with partners• EPC Global Membership• RFID Partner Council• Architectural guidance for ITPros and
Business ArchitectsRFID Views
• RFID compliance is an increasing priority for Enterprise customers
• Businesses are looking for complete RFID enabled solutions
• Partners are looking for an enabling platform
• Item level adoption• Standardization and privacy
concerns must be addressed to facilitate rapid adoption
RFID Vertical Industry
Solutions
RFID in Retail
Pallet & Case Level • Most of the early
adoption• Product visibility
across the supply chain
• Smarter operations, operational efficiencies
• Inventory reduction• Product availability in
stores, backrooms, DCs
Item level scenarios• Product availability on
the store shelf• Item level inventory
visibility at the store level
• Smarter Shopping, customer convenience
• Customer service, service errors (pharmacies)
StoreStore ePOSePOS Self CheckoutSelf Checkout Unattended CheckoutUnattended Checkout Electronic SignageElectronic Signage Digital AssistantsDigital Assistants Smart ShelvesSmart Shelves Cross-Channel integrationCross-Channel integration RFIDRFID
RFID in Retail – innovation at the edge of the enterprise – The Future Store
Core OperationsCore Operations ERPERP Merchandising SystemsMerchandising Systems Inventory ManagementInventory Management Promotions ManagementPromotions Management Traditional Replenishment Traditional Replenishment
SystemsSystems Human Resource SystemsHuman Resource Systems Labor ManagementLabor Management Enterprise Data Enterprise Data
WarehousingWarehousing
ConsumersConsumers
Multi-Channel Multi-Channel Shopping (shop Shopping (shop online/buy offline)online/buy offline)
Assisted ShoppingAssisted Shopping Personal Digital Personal Digital
AssistantsAssistants Mobile/Wireless-Mobile/Wireless-
EnabledEnabled
Merchandise Supply ChainMerchandise Supply Chain
Closed Loop Systems for Closed Loop Systems for Synchronizing Supply and DemandSynchronizing Supply and Demand
Information Transparency Across Information Transparency Across Trading PartnersTrading Partners
RFIDRFID
RFID in Life Sciences
Clinical DevelopmentClinical trials and materials managementAvoiding medical errorsDosing and protocol complianceForms completion / data integrationLab sample trackingMedical device status, management, data interchange (“life of a device”)
Public Product UseDosing complianceLabelingDosing information/referenceProduct history/genealogyImproper importing/exporting
Sales & MarketingAnti-theft and shrinkage managementProduct tracking and distribution complianceAnti-counterfeit and fraud detectionShipping and inventory managementRegulatory compliance
Manufacturing & Supply ChainShipping and inventory managementProduct recallImproper importing/exportingManufacturing execution/efficiencyQuality managementMaintenance management
RFID in Pharmaceutical Industry
Business Benefits• Ability to identify individual
bottles, containers of Rx• Remotely track movement
and location of drugs• Provide assurance that the
ID on the Rx has not bee forged
• Reduce gray market sales• Increase efficiency of clinical
trial by reducing start up delays, reduce trial errors and trial dropouts
EPC Drivers• Rx counterfeit – 88%
seized Rx are not approved US use
• 40% Rx made in Mexico, Argentina, Colombia, India, China, may be counterfeit
• Inventory management• Regulatory compliance• Product return, recalls
Arenas of Excellence
RFIDRFIDCenter ofCenter of
ExcellenceExcellence
RFID Showcase Arena
Efficient use of capital
• Embedded Embedded trackingtracking• Location Location trackingtracking• ConditionCondition• Raw material / Raw material / goods receivinggoods receiving• VMIVMI• Fixed Asset Fixed Asset ManagementManagement• Tools, Shelf Tools, Shelf Mgmt Mgmt
Cycle time, Labor cost reductions
• Receiving, Receiving, Put awayPut away• Pick, Pack, Pick, Pack, TraceTrace• Asset Asset managementmanagement• Warehouse Warehouse managementmanagement• Smart Smart shelves shelves • Fork lifts Fork lifts
Out of stock / Inventory Mgmt
• Back room Back room receivingreceiving• Product AvailabilityProduct Availability• Smart ShelvesSmart Shelves• Product Product informationinformation• Planogram Planogram planningplanning• Assortment Assortment • Automatic Automatic paymentspayments• Loyalty cardsLoyalty cards
Convenience
• ReturnsReturns• WarrantiesWarranties• After salesAfter sales• Home Home appliancesappliances• Assisted Assisted livingliving• Asset Asset managementmanagement• InsuranceInsurance• RecyclingRecycling
Manufacturing Distribution Retail Consumer
Showcase ArenaShowcase Arena
• Full-scale supply chain scenarios– Manufacturing – Raw material goods receiving, WIP replenishment– Distribution – Warehouse Management, pick, pack, trace and putaway– Retail – Smart Shelves, POS, loyalty cards, planogram compliance– Consumer– Returns and warranties, recycling and disposal
RFID Technology Arena
New TechnologyConcepts
• Tag IDs and Tag IDs and numberingnumbering• Air protocolsAir protocols• Advanced Tag Advanced Tag Capabilities Capabilities• Software APIsSoftware APIs• SecuritySecurity
Tags andReaders
• Interoperation Interoperation across vendorsacross vendors• Compliance Compliance with standardswith standards• Interference Interference and noiseand noise• SingulationSingulation
RFID Server andInfrastructure
• Device driver Device driver developmentdevelopment• Event data Event data conditioningconditioning• Reader Reader managementmanagement
Interface and Deployment
• Architecture Architecture standardizationstandardization• API definition API definition and refinementand refinement• Needs analysisNeeds analysis• PrivacyPrivacy
Research
Technology ArenaTechnology Arena
• Research and technology development• Bring components and people together• Develop shared understanding of issues
Hardware Platforms Applications
RFID Roundtable
Shared Vision
• General areas of General areas of technologytechnology• Special topics of Special topics of focused interestfocused interest• WhitepapersWhitepapers• Draft standards Draft standards proposalsproposals• Scenario planningScenario planning
Empowerment Through Knowledge
• SymposiaSymposia• Formal courses and Formal courses and hands-on workshopshands-on workshops• Self-study materialsSelf-study materials• Speakers’ bureauSpeakers’ bureau
Action in Partnership
• Outreach to industry Outreach to industry and consumersand consumers• Rants and RavesRants and Raves• Review standards Review standards proposalsproposals• Partnership in Partnership in standards bodiesstandards bodies• Planning for the Planning for the Center of ExcellenceCenter of Excellence
Working Groups
RFID RoundtableRFID Roundtable
• Partners in Thought Leadership• Partners in Technology• Partners in Business
Education Community
TAP & EAP here in Taiwan• Technical Alliance Program (TAP) and
Early Adopter Programs (EAP)• A coordinate group of programs to offer a
wide range of services to our Customers and Partners.
• Working on Hardware and Hardware interface solutions.
• Integrated Software solutions.• Bridging these two realms together.• Full support from Corporate product
teams for these programs here in Taiwan.
Conclusion: Microsoft’s Value Add • Provides Flexible RFID Platform • Provide linked solutions between
existing systems and RFID• Modify existing system to an RFID
Enabled one.• Extensive Partner Network• Fast Time-To-Market Solutions• Real-World Experience
© 2003 Microsoft Corporation. All rights reserved.© 2003 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.