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MEDICAL IMPROVImprove Your Communication, Collaboration, Creativity, and
Confidence
Sonja Stetzler, MA, RDN, CPC
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“The more high technology around us, the more the need for human touch...HighTech/High Touch.” – John Naisbitt
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Comedy Improv
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Listening
Observing
Accepting
Improv Rules
1 - Yes, and…
2 - No Questions, Only Statements
3 - Who, What, Where
4 - Have Everything, Know Everything
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Emotions
Joy Sadness Disappointed
Anger Frightened Dissatisfied
Apprehensive Agreeable Distracted
Afraid Annoyed Embarrassed
Anxious Astonished Eager
Bored Delighted Flustered
Depressed Confused Gloomy
Grumpy Insecure Insulted
Needy Optimistic Passive
Surprised Uncomfortable Worried
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“The new high-value skills are…sensing the thoughts and feelings of others, working productively in groups, building relationships, solving problems together, expressing ourselves with greater power than logic can ever achieve.”
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gettalk.at/medicalimprov
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Create your messageConvey with confidenceConnect with your audience
www.effectiveconnecting.com
Sonja Kassis Stetzler, MA, RDN, CPC
