Create an End-User Computing Roadmap to Get Users on the Right PathUsers and IT are hitting bumps on the road when it comes to end-user computing. Modernize your strategy and roadmap to get back on track.Avoid the key issues other members have faced by not having a fully developed end-user computing strategy.No defined strategy results in no unified solutions. Without proper integration of individual end-user computing components, you will find technology conflicts that work against the end user.Adding new components ad-hoc will increase security concerns. Have a plan to safeguard against potential security threats across all end-user computing components.Employees are your most important resources. Give them the tools they need or you will have angry users. An unhappy employee is an inefficient one. Don’t waste money on non-critical IT initiatives that don’t line up with business goals. A well planned end-user computing roadmap can determine what is essential and what is not. Technology increases revenue directly and indirectly. Don’t miss new revenue opportunities unlocked by developments in end-user computing by not including them in your roadmap.Consider all aspects of end-user computing when developing a strategy and roadmap. It is no longer just about the technology: you must build a plan to cover people and processes as well. Don’t get stuck years in the past. Users have evolved faster than IT. It is your job to catch up and ensure that your strategy is ready for the next decade.It is no longer about the device. End-user computing revolves around the user. Prepare users for a multi-device, multi-access world with your end-user computing strategy and roadmap. Compromise is key. Balance the capabilities of IT with the goals of the business and the needs and demands of end users. Before getting started, make a compelling case for developing an end-user computing strategy and roadmap. End users are the focal point, so conduct an end-user survey to better understand their needs and create a diverse team to lead the development of your end-user computing strategy and roadmap. Your end-user computing strategy and roadmap should line up with the goals of the business. Prioritize your business goals to better evaluate end-user computing initiatives. Divide end users into specific definable user groups each with a unique end-user computing use case. Focus on people, process, and technology when developing a list of end-user computing initiatives to include in your roadmap. Build agreement around these initiatives, as they are the center piece to your roadmap.Don’t forget to identify and document risks and dependencies before finalizing your roadmap. Consolidate similar tasks to remove redundancies, determine the skills required by your organization, and assign tasks to team members. Understand the cost implications surrounding your end-user computing roadmap. Turn your analysis into a compelling business case to gain stakeholder buy-in and turn your roadmap into actionable items.