Wow — what a year! The intensity and speed of time passing slows for no one. With another wonderful year under our collective belt, we’ve seen the passage of time represented in so many ways.
You’ll see a couple of changes in this year’s report. Our portfolio has grown to include Sports and Recreation, bringing a whole new pool of knowledge to our portfolio. We also modified our structure, making Indigenous Services (IS) an independent unit. Accordingly, we developed a Strategic Plan for IS through robust consultation, focus groups, presentations and feedback.
Additionally, we developed and staffed the Sexual Violence Prevention Education Coordinator position. Students who have been subjected to sexual violence will be able to reach out to the coordinator who will listen to them, explain their reporting options, and connect them to resources within the University and the community.
Finally, we saw the Wellness Education Centre (WEC) concept come to fruition in response to the need for centralized and visible wellness resources on campus.
At Western, we pride ourselves on providing the best student experience in Canada, and we have our incredible staff to thank for bringing their passion, warmth and expertise to the programs and services that we deliver. We are committed to supporting our students’ success and wellbeing so they can perform at their highest level both inside and outside the classroom.
We want our students to reach their full potential, and our portfolio’s programs and services reflect just that. I look forward to another year of enhancing our portfolio through collaboration, consultation and dedication to our purpose. But for now, please join me in celebrating our achievements from the 2015-16 academic year...
Jana LukerAssociate Vice-President, Student Experience
STUDENT DEVELOPMENT CENTRE
ANNUAL REPORT
2015-2016MAPPING STUDENT SUCCESS
Jana Luker at O-Week 2015 (Photo courtesy of the USC)
STUDENT EXPERIENCE
WHAT:
WHY: The Western Student Experience
inspires all learners to ignite extraordinary change in the world.
Excellence
Col
labo
rati
on
Inclusivity
Support the whole learner’s growth through programs, services and
experiences that foster well-being, build connections and develop skills.
Com
passion Respect
Student Success Centre
Entrepreneurship (Propel)Sports
and Recrea
tion
Serv
ices
Student Development C
entre
Indigenous ServicesWellness Initiatives
O�
ce o
f the
AV
P St
uden
t Exp
erie
nce Services for Students w
ith Disabilities
Learning Skills Services
Writing Support C
entre
Psychological Services
Volunteers in Progress
Wholistic Learning SpaceCommunity Relationships
Student Success Pathways
Academic & Culturally-Relevant
Programming & Supports
Heidi Balsillie
Fairmount Foundation
Health & Wellness Lecture Series
Wellness Education Centre
Sexual Violence Prevention
Peer Support Centre
Cod
e of
Stu
dent
Con
duct
Rese
arch
& A
sses
smen
tAd
min
istr
atio
n &
Spe
cial
Pro
ject
sH
uman
Res
ourc
es &
Fin
ance
Com
mun
icat
ions
, Web
& IT
Don
or R
elat
ions
Retail Opportunities
Summ
er Incubator
Seed Funding
Education & Training
Mentorship
Coworking Space
Transition, Leadership & EnrichmentCareer Counselling
Experiential Learning
Employer Relations
Wellness, Fitness
, Stre
ngth
& C
ondi
tioni
ng
Leadership &
Inst
ruct
iona
l Pro
gram
s
Marketing, C
omm
unicatio
ns &
Eve
nts
Intramura
ls & C
lubs
Business O
peratio
ns &
Fac
ilitie
s
Inter-Unive
rsity
Ath
letic
s
OutcomesƆƆ Students have a greater understanding of the
connection between wellness and academic achievement
ƆƆ Students develop skills and employ strategies to enhance their wellness
ƆƆ Students know about supports on campus that foster wellness and how to access them
ƆƆ Students understand factors that contribute to their wellness
ƆƆ Students have streamlined access to mental and physical health services on campus
Programs and Services
Individual student consultations and drop-ins
Mental health awareness and education initiatives
10 interactive health promotion projects created by Wellness Peer Educators
Nutrition education and an independent Dietitian service
Group programming
Faculty, staff and student workshops, presentations and training sessions
Wellness event space available for booking
Consultations with campus and community partners
Programs and Services
Survivor support, accommodations, referrals and advocacy
Educational presentations and workshops
InitiativesƆƆ Provided interviews to multiple media outlets promoting the
WEC and mental health and wellness initiatives at Western
ƆƆ Connected with a range of Western faculty and staff to raise awareness of the WEC and support services available to students
ƆƆ Collaborated with the English and Sociology departments, and faculties of Engineering, Law, Social Science, Health Sciences, Ivey Business School and others to provide workshops and presentations for faculty and students on supporting student mental health and wellness
ƆƆ Met and worked with Undergraduate Associate Deans, Western Academic Counsellors, SAO Leaders, Sophs and other groups to enhance mental health and wellness supports and training
ƆƆ Created training workshops for residence leaders and staff at Brescia, King’s and Main campuses on mental health support
OutcomesƆƆ A Western-centric program that conforms wherever
possible to the Mental Health Commission of Canada’s guidelines for best practices in peer support
ƆƆ Act as a provider of formalized peer support for both individuals and groups
ƆƆ Foster an environment that is welcoming and safe for individuals of all identities and lived experiences
ƆƆ Provide services in a way that celebrates diversity in all its forms
InitiativesƆƆ The Peer Support Network collaborated with off-campus
partners such as Connect for Mental Health, Regional HIV/AIDS Connection, Hope’s Garden, and St. John’s Ambulance to increase resources for students
ƆƆ Peer Support Centre volunteers and coordinators collaborated to host inclusive events for students including therapy dogs, care package programming and open house days
ƆƆ Implemented assessment measures to track volunteer participation rates and foot traffic (1,200 hours logged)
ƆƆ Centre moved to a larger, bright new space on the second level of the UCC to accommodate more visitors with an 830% increase in documented visits
ƆƆ Volunteers provided support services to various special events on campus (e.g. Jack Summit and Western: Let’s Talk with Kevin Breel)
InitiativesƆƆ Hosted a forum in March 2016 in collaboration
with campus partners and members of the Sexual Violence Prevention Education Committee that looked at engaging men in advocacy for sexual violence prevention
ƆƆ Provided training with administrative and academic leaders on responding to disclosures of sexual violence
ƆƆ Piloted the Winter 2016 Upstander program with seven varsity athletic teams
ƆƆ Ongoing work on the Ontario Women’s Directorate grant project
Wellness Education Centre wec.uwo.ca | Room 76 UCC
Peer Support Centre Sexual Violence Prevention Education
Western’s Wellness Education Centre (WEC) is a new initiative that was launched in 2016, in collaboration with Student Health Services, and with support from the USC and SOGS. The WEC offers a safe and comfortable environment that allows students to familiarize themselves with the variety of wellness resources that are available at Western and in the London community. Between January-April 2016, 274 students visited the WEC which was staffed by a full-time Wellness Education Coordinator and a team of nine staff and volunteers.
With a “no wrong door” policy, the WEC strives to provide students with a supportive and personalized service to help students find the resources that best suit their needs. This central initiative aims to provide students with resources and services that cover all aspects of wellness and well-being — mental, physical, academic, career, financial and social.
The Peer Support Centre is a University Students’ Council (USC) initative supported by the Student Experience portfolio, and uses a “Listen, Affirm, Refer” framework for action to offer students a safe environment where peers will listen and ensure students feel heard free of judgment, have their lived experiences reaffirmed, and are given referrals to services for ongoing support when necessary.
The Sexual Violence Prevention Education Coordinator (SVPEC), a new role created in February 2016, is a resource for all Western students who have been subjected to sexual violence as well as those individuals supporting survivors of sexual violence. The SVPEC provides a survivor-centric approach that assists survivors in navigating campus and community supports, the reporting process, and the various options available to them. The SVPEC works collaboratively with several stakeholders to design and deliver educational programming for the Western community.
STUDENT WELLNESS INITIATIVES
Made possible by the generosity of Heidi Balsillie and Fairmount Foundation, the Wellness Series was established so that Student Experience can continue to bring engaging speakers to campus who will speak about health and wellness in a transparent manner. In the 2015-2016 school year, the University Students’ Council and the Society of Graduate Students assisted Student Experience and the Communications and Publications team with the implementation of the events.
$404,400
Grant proposals submitted
3
Total value of grants funded
Workshops delivered
15
205Faculty and sta� attendees at workshops and presentations
572Student attendees at workshops
274Client intake formscompleted
Interactive health promotion projects
10
653Student sta� hours
9Student sta� / volunteers
“This training exceeded my expectations. I thought they did a really great job making the training interactive and interesting. Definitely helpful.”
— Student Testimonial
1,200
Volunteer hours logged
Student visits in the
fall term
235
Client intake forms completed
93
uwo.ca/sexualviolence westernusc.ca/peersupport
Heidi Balsillie Fairmount Foundation Health and Wellness Lecture Series
“When I saw the event [for Clara Hughes], I immediately registered and was so excited. I felt so engaged and connected to the speaker. It really helped me feel more comfortable talking about mental health, and being able to reach out for help. It made me realize that I am not the only one experiencing these things, and I am not crazy. This wellness speaker has really made a positive impact on me.”
— Student Testimonial
820
Wellness events:Kevin Breel, Art with
Impact, Clara Hughes
3
Students, sta� andfaculty registered
Programs and Services
Confidential peer-to-peer support with empathetic USC staff and volunteers
Peer-centered, non-threatening and comfortable space for students to access information and resources, converse, de-stress or seek support
Student-driven group programs that address a myriad of topics, including LGBTQ2+, eating disorders and positive mental health
Professional, comprehensive training and year-long support for volunteers provided by Student Development Centre (SDC) psychotherapists.Volunteers received Safetalk suicide awareness training
InitiativesƆƆ February 2016: Clara Hughes “Open Heart, Open Mind”
keynote presentation, lunch, and Q&A
ƆƆ October 2015: Kevin Breel “Western: Let’s Talk”
ƆƆ Health and Wellness Resource Fairs
OutcomesƆƆ Increased awareness about mental health and wellness among
campus community
ƆƆ Students develop skills and strategies to enhance their wellness
ƆƆ Increased knowledge of supports on campus to foster student wellness
ƆƆ Students understand factors that contribute to their wellness
ƆƆ Increased positive attitudes among students around mental health and wellness
uu Reduced stigma regarding mental health on campus
uu Students engage in open dialogue regarding mental health issues on campus
OFFICE OF THE AVPAssociate Vice-President, Student Experience: Jana Luker se.uwo.ca | Room 2120 WSSB
OutcomesƆƆ Students develop leadership skills through
experiences, mentoring and formal training
ƆƆ Students acquire and apply a range of social, emotional, academic and workplace-relevant transferable skills
ƆƆ Students engage in experiential learning opportunities through co-curricular engagement, work integrated learning, entrepreneurship, and community engaged learning that prepare them for future professional and academic endeavors
ƆƆ Students have access to a more inclusive campus community that promotes cultural awareness and competencies among students, Indigenizes the institution and removes barriers to student learning
ƆƆ Students achieve well-being through active participation in a range of programs and services that promote healthy behaviours and support students in responding to challenges that they experience
ƆƆ Students become community-engaged learners by actively building connections with members of the Western, local and global communities
Student Experience is a new portfolio, established by the Provost in April 2014, with a mandate to support the whole learner’s growth through programs, services, and experiences that foster well-being, build connections, and develop skills. Through our values and commitment to collaboration, excellence, compassion, respect, and inclusivity, the Western Student Experience inspires all learners to ignite extraordinary change in the world.
Programs and Services
Human Resources Recruitment and selection, payroll, mentoring program, developing and motivating a team to support student service excellence
Finance Delivering effective and efficient financial planning and systems, increased oversight of contracts, donor agreements, and legal documents
Communications and Publications social media, print materials, external surveys, VISIX, annual report, brochures, posters, newsletters, communications plans, major documents, events
Web and IT Services Technology support services, website development, system development
Operations
Research and Assessment
Code of Student Conduct
Strategic PlanningƆƆ Three strategic plans are currently under
development within Student Experience:
uu Student Experience Strategic Plan
uu Western’s Indigenous Strategic Plan
uu Orientation Strategic Plan
Human ResourcesƆƆ Introduced Part-Time Recruitment
System through Working at Western
ƆƆ Streamlined Request for Hire process and initiated RFH project with WEB/IT team
ƆƆ Completed full recruitment cycle for 25 full-time vacancies (including key roles such as the Wellness Coordinator and Sexual Violence Prevention Education Coordinator)
ƆƆ Provided support to over 500 full-time, part-time, and student employees
ƆƆ Promoted the use of a rigorous recruitment process across all departments
ƆƆ Processed and communicated UWOSA and PMA annual salary increases
Research and AssessmentƆƆ Development and implementation of 48 assessment
projects, collecting data from over 3,200 students and campus stakeholders
ƆƆ Development, implementation and ongoing support for six formal research studies through which data from over 2,669 students has been collected, including:
uu Western’s First Year Experience Study
uu Indigenous Student Experience Survey
uu Career Programs and Services including : Multiple Mini-Interview Preparation Program, Group Career Counselling for International Students
Code of Student Conductwww.uwo.ca/univsec/pdf/board/code.pdf
ƆƆ Working closely with the AVP Student Experience, University Legal Counsel and Campus Community Police Service to ensure that all matters involving the Code are handled according to the established procedures for record-keeping, communication and follow-up
ƆƆ Submitting the annual Board Report summarizing actions taken under the terms of the Code of Student Conduct since the Code was submitted in November 2015
ƆƆ 26 incidents resulting in 39 formal Code proceedings from May 1, 2015 to April 31, 2016 (not including incidents handled informally outside the scope of the Code)
ƆƆ Majority of cases were related to sexual violence, theft, damage to University property, and domestic violence/assault
ƆƆ Shifted focus to educational sanctions in order to ensure behavioural change in students and provide an opportunity to educate themselves and others
Leadership & Instructional Programs
Intramurals & Clubs
Wellness, Fitness,Strength &
Conditioning
Inter-UniversityAthletics
Marketing, Communications
& Events
Business Operations& Facilities
Transition,Leadership &Enrichment
CareerCounselling
ExperientialLearning
EmployerRelations
LearningSkills Services
PsychologicalServices
PeerSupport
WellnessEducation Centre
Sexual ViolencePrevention Education
Wellness Speaker Series
WritingSupport Centre
Services for Students
with Disabilities
Volunteers InProgress
StudentExperience
WellnessStudent Success Centre
IndigenousServices
Judicial A�airs
Propel Entrepreneurship
Centre
Sports &Recreation
StudentDevelopment Centre
4. Action 3. Reflection
&
Communicat
ion
Outcomes Based
Assessment Cycle
1. Plan
ning2. Implementation
4 $591,000Major grant projects successfully funded Collective value
RESEARCH
5,869Students provided
data
Research studies
Assessment projects
6
48
Meetings, town halls and focus groups Participants
131
1,080
OperationsƆƆ Met weekly with the University Students’ Council
(USC) to ensure that the diverse needs of Western undergraduate students are met
ƆƆ Met frequently with the Society of Graduate Students to ensure that the diverse needs of Western graduate students are met
ƆƆ Coordinated and approved student sponsorships for independent experiential initiatives
ƆƆ AVP Student Experience chaired the Student Mental Health and Wellness Advisory Committee and hired a Mental Health Strategist to work on the coordination of a strategic plan for Western on Mental Health and Wellness
ƆƆ Continued collaboration with Student Health Services and USC on the wellness website and University wellness initiatives
ƆƆ Coordinated with Alumni Relations around continued donor development
ƆƆ Strategic restructuring resulting in the addition of Sports and Recreation Services to the Student Experience portfolio
ƆƆ Indigenous Services was elevated to an independent unit reporting directly to the AVP Student Experience
ƆƆ Coordinated various special projects and events
Web/ITƆƆ Request for Hire Phase I project
ƆƆ SE Attendance Management Phase I project - ongoing
ƆƆ New CALM release
ƆƆ Virtual Timetabler Phase I for CALM
ƆƆ SWAU (School within a University) project
ƆƆ Virtual Fair Phase I
ƆƆ SE Key Performance Indicators (KPI) Reporting Tool developed
ƆƆ SSD Alternate Text Functionality
Communications and Publicationspublications.uwo.ca
ƆƆ Event planning: invitations, ticketing, photography, and support day-of, including The Heidi Balsillie Fairmount Foundation Health & Wellness Lecture Series and “Art with Impact” collaboration with University Students’ Council (USC)
ƆƆ Assisted opening the Wellness Education Centre, from ordering furniture and signage to creating marketing materials
ƆƆ Created promotional work and campaign materials for new Peer Support, including a 3D printing of the logo
ƆƆ In partnership with The Student Success Centre, created a comprehensive year-at-a-glance communications plan, streamlining processes for staff requests
ƆƆ Began managing the Twitter channel for Wellness Western, working with Student Health Services and the USC
ƆƆ Continued social media oversight and guidance
ƆƆ Assisted producing the Mental Health and Wellness Resource Guide
ƆƆ Created signage and marketing materials for print and online, including newsletters, brochures, posters
ƆƆ Assisted in launching Student Experience website
ƆƆ Coordinated learning and development opportunities for staff, including the First Aid training and Building Emergency Team lunch and learn
FinanceƆƆ Oversight of a budget comprised of five
areas (Student Experience including wellness initiatives, The Student Success Centre, Student Development Centre, Sports and Recreation Services, Indigenous Services) totaling over $22,500,000
ƆƆ Brought in $591,000 in grant funding in 2015-16 through four major grant application projects
uu Ontario Women’s Directorate: Building an Upstander Culture to Prevent Sexual Violence at Ontario Postsecondary Institutions
uu Received support from Ontario Online Initiatives in support of three major projects to create online modules and resources for students, including: Career Fundamentals for University Students, Learning Skills Fundamentals for University Students and Foundations of Community Engaged Learning
Student Experience Organization
962 48.8%
1,700,000
4,738 4,817
2,520
Growth in followers
Potential Reach
@wellnessWestern Twitter followers
Link clicks
Retweets
@westernuWSS Twitter followers
ƆƆ The campus community and key stakeholders were consulted in the development of these plans throughout 131 meetings, townhalls and/or focus groups involving 1,080 participants
STUDENT EXPERIENCE
Experiential Learning Career CounsellingThe Experiential Learning team collaborates across campus to increase students’ opportunities for a wide range of hands-on learning activities, including Work Integrated Learning (WIL), Community Engaged Learning (CEL) and global experience. In 2015-16, we provided over 3,000 undergraduate and graduate students with opportunities to build transferable skills through experiential learning programs, connecting them with over 400 community and industry partners.
Programs and Services
Alternative Spring Break (ASB)
Community Engaged Learning (CEL) courses
Engage Western
Experiential Learning Central
Faculty Development Workshops
Faculty-Led Study Abroad courses
hirewesternu Student-Facing Campaign
Job Shadow Program
Long-term Internships (8, 12 and 16 months)
Social Science Summer Internship Program
Volunteer Fair
Western Serves - Day of Service & Network
Western’s Co-Curricular Record (WCCR)
InitiativesƆƆ Introduced 11 new CEL courses,
including the first interdisciplinary CEL courses
ƆƆ Awarded $75,000 from the Ontario Online Initiative to develop three modules for CEL students
ƆƆ Job Shadow program was extended to include students from any Faculty (previously only available to Social Science and Arts & Humanities)
ƆƆ Designed a comprehensive ASB workbook to help students reflect on their experiences
ƆƆ Hosted an event for employers to highlight the various opportunities for funding to hire WIL students
ƆƆ Introduced a London-based service experience for all ASB participants called ASB Serves with 14 partner organizations
OutcomesƆƆ Students develop transferable
skills that will prepare them for successful entry into the workforce post-graduation
ƆƆ Students enhance their sense of civic engagement and social responsibility by participating in community work, both locally and internationally
ƆƆ Community and industry partners are able to access Western talent to contribute in meaningful ways to their organizations
ƆƆ Students can access a diverse range of outside of the classroom opportunities
The Career Counselling team is committed to providing programs and services which support students in finding meaningful employment that draws from their educational background and experiences at Western and beyond. With a growing number of university graduates across the country and a competitive job market, it is more important than ever to prepare Western students for success when entering into the new world of work.
Programs and Services
Career counselling to help students link their academic interests to the world of work
Western’s Employment Resource Centre drop-in and e-advising service for résumé, cover letter and CV review, plus LinkedIn and Magnet profile feedback
Group counselling for international students
Clinical supervision of MA Counselling Psychology interns
Conferences, faculty-based events, specialized programming, and career workshops
Biology Graduate Student Career Series
Career curriculum delivered to Anatomy and Cell Biology Professionalism course students
Programs and Services
Individual assessment, counselling, and referral
New drop-in program for final exam period stress
Comprehensive group program
Laura Evans Psycho-Educational Lecture Series
USC Peer Support Centre selection, training, program development, and supervision (see Wellness Initiatives for more details)
Internship Training Centre for Clinical Psychology, School of Social Work, and Faculty of Education
Residency program for pre-ddoctoral Clinical Psychology residents
Provided 8,675 hours of direct clinical service including crisis intervention, individual and group appointments, lectures, consultations, supervision and training
InitiativesƆƆ Eliminated wait-list for Psychological Services through
pilot project for Single Session Programming
ƆƆ Presented with Student Experience Innovation Award for Single Session walk-in program
ƆƆ Maintained position as largest university internship program in Canada
ƆƆ Introduced new Soph support program during O-Week
ƆƆ Provided 29 presentations to 428 participants in the Laura Evans Psycho-Educational Lecture Series
ƆƆ Offered 24 multi-week group sessions to 897 participants
OutcomesƆƆ Students are supported through services, tools, and resources to
improve mental health
ƆƆ Faculty, staff, and students are more aware of student mental health issues
ƆƆ Student leaders are empowered with the knowledge and skills they need to assist peers
ƆƆ Practicum students, interns, and residents build professional skills and complete Academic Accreditation requirements
ƆƆ Students, including interns and residents, build personal and emotional skills
Psychological Services Services for Students with DisabilitiesServices for Students with Disabilities (SSD) plays a central role in Western’s efforts to ensure that its academic programs are accessible. SSD provides services for students who have a wide variety of disabilities that may include: impairments to vision, hearing or mobility, learning disabilities, attention deficit disorders, acquired brain injuries, chronic illnesses or pain, and mental health conditions.
InitiativesƆƆ Participated in a University-wide review of policies
and procedures regarding accommodation for students with mental health disabilities
ƆƆ Implemented a new online process for students to request alternate format text and to collect digital versions of textbooks once available
ƆƆ Purchased a site license for Kurzweil (text to speech software) to make available to all students with print disabilities at no cost (previously a personal expense of over $2,000)
OutcomesƆƆ Students with disabilities face fewer barriers while navigating a
challenging learning environment
ƆƆ Students have an understanding of the nature of their disabilities and their implications in academic and non-academic settings, and develop skills to help them achieve success in university
ƆƆ The broader University community is more aware of accessibility issues and students’ needs
ƆƆ Students have a fair opportunity to engage in their studies with dignity and autonomy
ƆƆ Western’s courses, programs, services, and processes are more accessible and compliant with human rights legislation
ƆƆ Increased compliance with accessibility laws and regulations across campus by adhering to the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and the University’s Senate policy entitled Academic Accommodation for Students with Disabilities
Programs and Services
Academic accommodation and related services
Alternative format textbooks
Accessible campus transportation
Sign-language interpreters, real-time captioning, and note-takers for students
Learning Strategist
Assistive Technologist
Psychoeducational assessments
Bursary for Students with Disabilities
Summer transition program for students with Learning Disabilities
Learning Skills Services “I liked having someone to express my struggles to. Working with a counsellor on my learning skills helped me feel less alone in the challenges I faced.”
— Student Testimonial
“My time management skills have definitely improved, but overall the most important thing that I’ve learned is that I can succeed! Thank you for helping me to be able to realize this.”
— Student Testimonial
InitiativesƆƆ Increased collaboration with the Department
of Housing and Ancillary Services to provide residence staff training
ƆƆ Received an e-campus Ontario grant to create online learning modules
ƆƆ Developed specialized workshops for students taking first and second year physics courses
ƆƆ 18 peer assistants and 11 mentors provided over 1,130 hours of service helping Western’s students learn more effectively
ƆƆ Increased student contacts with graduate students, particularly in individual appointments
Programs and Services
Individual counselling provides confidential help to develop learning strategies and strengthen academic skills
SDC’s Learning Help Centre offers free and immediate academic support in a welcoming drop-in space
Learning Skills Presentation Series on key learning skills topics throughout the year
Online resources where students can connect to Learning Skills Services and get advice from peers anytime, anywhere
Academic success program for varsity athletes
Learning Skills Services provides information and support to help Western students achieve academic success. Services are available to all undergraduate and graduate students whether they are experiencing academic setbacks or want to maintain exceptional academic standing.
Western students continue to demonstrate great demand for Learning Skills Services with 17,585 student contacts during the 2015-16 academic year.
OutcomesƆƆ Students build self-awareness regarding their
strengths, which contribute to their learning
ƆƆ Students are equipped with skills that support academic success
ƆƆ Students build confidence in their ability to achieve academically
ƆƆ Students are equipped with tools and resources they can use to facilitate their learning
ƆƆ Students enhance leadership and helping skills, enabling them to effectively support their peers
Transition, Leadership and EnrichmentThe Transition, Leadership and Enrichment (TLE) team works with prospective students and current Western students to provide programs and services which support their transition into University. The programs foster engagement and a sense of community to help students thrive in their endeavors at Western and beyond.
InitiativesƆƆ Implemented a comprehensive hirewesternu
telephone outreach campaign with over 640 calls placed and 155 full consultations facilitated
ƆƆ 56.6% increase in WIL opportunities posted by employers compared to 2014-15
ƆƆ For the first time ever the hirewesternu Fair sold out with over 72 booths and sponsorships confirmed within the first week
ƆƆ Developed an employer information tracking system to document notes and interactions with employers through CareerCentral, to be used by campus partners this year
ƆƆ Exhibited hirewesternu at the HRPA Conference and Tradeshow in Toronto with over 226 meaningful conversations with new employer contacts
Programs and Services
Individual consultations: counsellors help writers with their specific needs
Faculty support: WSC teachers guest lecture across campus
Seminars: students may attend one of the WSC’s many in-house writing seminars
GradWrite: seminars specifically designed for graduate students and postdoctoral scholars
Conferences: GradWrite Day is tailored to meet the unique needs faced by graduate students and postdoctoral scholars
Online support: writers may submit their papers electronically for review
Online resources: a series of PDFs on various academic writing subjects
Leadership training: the Peer Writing Counsellor Program helps groom undergraduate writing counsellors
GradLab: a workspace for grads equipped with writing resources and A/V equipment
Support groups: the Dissertation Writers’ Retreat offers a dedicated time and space for intensive dissertation writing
Summer Academic Writing Clinic: a three-day transition program for incoming first-year students
At Western’s Writing Support Centre (WSC), writing experts from diverse disciplines offer direction to novice writers looking to produce scholarly, discipline-specific texts, as well as to writers with more expertise seeking to hone their craft. Any given day, a WSC senior writing counsellor may consult individually with a first-year student writing their first bio lab report, a fourth-year MIT student writing a personal statement for graduate school, a Master’s student in education writing a thesis chapter, and many other types of students and scholars. The WSC counsellors work with the entire Western community to help improve both their academic and professional writing.
InitiativesƆƆ Assisted 15,126 students overall (including appointments and seminars)
ƆƆ Delivered more specialized outreach programs than any previous year to a diverse range of areas and faculties
ƆƆ Hosted the inaugural Dissertation Writing Retreat for fourth year PhD students, which will become a staple of WSC programming in the future
ƆƆ Delivered a series of talks in conjunction with the School of Graduate and Postdoctoral Studies for students seeking CIHR, SSHRC, and NSERC funding
OutcomesƆƆ Students enhance writing and communication skills
ƆƆ Students build confidence in their writing and communication skills
ƆƆ Students are equipped with tools, resources, and knowledge to effectively communicate through writing
ƆƆ Students increase critical analysis abilities to effectively communicate scholarly ideas
ƆƆ Students understand writing expectations at the university level and are equipped with the skills they need to navigate academic transitions
Writing Support Centre
Programs and Services
Student2Business (S2B) networking conference
Online job postings, Work Integrated Learning (WIL) postings, on-campus interviews, and employer events through Career Central
Career, Job, and Graduate & Professional School Fairs
Careers & Coffee
Information sessions with employers and academic institutions
Employer hosted workshops
Interview suites
hirewesternu campaign joint initiative with Experiential Learning
Magnet: employment networking service for University graduate students and alumni
OutcomesƆƆ Students will have increased access to a diverse range
of employment opportunities including international, internship, and post-graduate full-time positions
ƆƆ Employers have increased awareness of the value of hiring Western talent
ƆƆ Employers know the processes and tools involved in hiring Western talent
The Employer Relations team’s vision is to create employer relationships that result in employment for every Western student. Their mission is to serve as a pathway and connector for employers
to students’ attributes and skills. Through the delivery of robust activities, employers are provided access to students to build their talent pipeline.
Employer Relations PROPEL ENTREPRENEURSHIPDirector: Ian Haase propel.uwo.ca | Room 2130 WSSB
Programs and Services
On-campus co-working space
Seed Your Startup: annual pitch competition
PSI: summer incubator program
On-campus retail opportunities
Advocates and partners with student led initiatives (i.e. Hack Western)
Mentorship and business advice
Events and training
Propel continues to be the leading on-campus resource for entrepreneurs and individuals interested in learning more about entrepreneurship at Western University. This was another phenomenal year of growth and success for Propel startups. The department won a national award for its innovative Supporting Student Businesses partnership with Western Retail Services, provided support to over 220 startups, and reached over 8,000 community members through their entrepreneurship programming and events.
Propel’s mandate is threefold: 1) to increase exposure and awareness of entrepreneurship throughout campus; 2) to provide a safe environment for entrepreneurs to explore and test their ideas; 3) to foster local economic development by providing targeted support to high-potential startups.
Since its launch in 2014, the department has worked with over 300 startups, representing more than 575 Western students and alumni. In 2015-16, startups working with Propel generated more than $950,000 in sales and over $1,100,000 in investments.
OutcomesƆƆ Students, youth, faculty and staff are
exposed to entrepreneurship
ƆƆ Students develop transferable skills through hands-on experience
ƆƆ Western University is a hub for increased job creation through student and youth startups
ƆƆ Student entrepreneurs have access to more professional resources and services on campus
ƆƆ Student and youth startups have an increased survival rate
ƆƆ Western’s institutional climate supports and fosters entrepreneurship
STUDENT DEVELOPMENT CENTRE Director: Gail Hutchinsonsdc.uwo.ca | Room 4100 WSSB
OutcomesƆƆ Students develop an increased sense of belonging at Western
ƆƆ New students increase their knowledge of campus supports and resources
ƆƆ Students enhance their leadership skills
ƆƆ Students can access a diverse range of outside the classroom opportunities
“I can’t even begin to describe how productive and positive these sessions were for my life and academic standing. I have noticed a huge shift in my confidence as well as my study habits and diligence as a student. I truly feel that these counselling sessions have helped me and positively impacted my life.”
— Student Testimonial
Psychological Services in the Student Development Centre (SDC) is home to highly-trained professional staff who employ targeted change-oriented mental health strategies to support student success. Counselling is available for both individuals and groups, and crisis services on assisting issues such as sexual violence, LGBTTIQQ2SA+, eating disorders and emotional or physical abuse.
InitiativesƆƆ Expanded LAMP 2.0 mentoring program for second-year students to all
faculties
ƆƆ Partnered with Sports and Recreation Services to create a Student Athlete Academic Mentoring Program (SAAMP) for new student athletes
ƆƆ Launched the First Year Experience Survey and received more than 650 responses
ƆƆ Hosted the Peer Support Community of Practice meeting for CACUSS with more than 30 peer support and student affairs professionals from across Ontario in attendance and used video conferencing to connectwith colleagues in British Columbia
ƆƆ Implemented changes for the Ready for University program for mature students
ƆƆ Implemented new academic orientation models for Engineering and Science transfer students in collaboration with Associate Deans and Academic Counselling Offices
Hours of Community Engagement
14,780
Community Engaged Learning (CEL)
Courses
29
1,673
CEL Community Partners162
Students in CEL Courses
236
115%Internship positions up by
positions in 2015/16
110positions
in 2010/11
OutcomesƆƆ Students increase their ability to engage in career
exploration, planning, and decision-making
ƆƆ Students develop a diverse range of transferable skills
ƆƆ Students enhance their ability to identify and articulate transferable skills developed through academic studies and outside the classroom experiences
88Students provided accessible campus
transportation
362Students worked with an Assistive
Technologist
1,852Students
16,023Accommodated exams
administered by Examination Services
and SSD for
212Students provided
with alternative format textbooks
1,583
5,000
17,585
New student contacts
Student contacts in total
1,651Hours of
individual counselling
1,391Student contacts at the Learning Help Centre
2,253Student contacts through Learning Skills presentations
$950,000
Investments
Sales
$1,100,000
Startup Community Participation 2015-2016
Propel Economic Indicators 2015-2016
8,240+
Students reachedthrough events
8Student club partnerships
4,350Students received
one-to-one counselling
3,617Counselling
hours
15,158Total students provided services
OutcomesƆƆ Western’s campus community is more aware and able
to work more effectively with Indigenous peoples and cultures
ƆƆ Indigenous students are connected to the campus community
ƆƆ Indigenous students see themselves reflected in the campus community
ƆƆ Indigenous students have increased connection with their personal and cultural identity
ƆƆ Western University has close ties with surrounding Indigenous communities
ƆƆ Indigenous students are supported through culturally responsive services
ƆƆ Indigenous students develop leadership skills
Programs and Services
Indigenous student supports and Academic Transition Opportunities (ATO) program
Indigenous Services Centre and cultural supports (i.e. workshops, visiting Elders, ceremonies, etc.)
Indigenous liaison and admissions (O-Week programming, campus tours and welcome reception)
Indigenous work experience
Indigenous community outreach programs
Indigenous strategic planning, communications, data management, reporting and fundraising
INDIGENOUS SERVICESDirector: Brent Stonefish (Acting) indigenous.uwo.ca | Room 2100 WSSB
The Indigenous Services (IS) team provides key leadership in fulfilling Western’s strategic priority of “improving the accessibility and success in higher education for Indigenous peoples” (Global Strategic PLan, 2014). Our purpose is to inspire Indigenous students to realize their full potential through culturally responsible spaces, services and advocacy which work to encourage wholistic and strength-based approaches to learning.
InitiativesƆƆ Indigenous Strategic Plan
ƆƆ Indigenous Circle of Support program
ƆƆ Indigenous Awareness Week
ƆƆ Indigenous Food and Medicine Garden
ƆƆ Indigenous Visiting Elders
3,925 2,692
1841,730
3,728
Standard appointments
Summer Academic Orientation program guest participants
Students accessed online Summer Academic Orientation program sign-up system
ParticipantsLeadership Education Program (LEP) workshops
3,154Summer Academic Orientation Program student participants
1318
????
Telephone calls 640
hirewesternu website visits 26,742
LinkedIn impressions 504,169
In-person consultations 31 5,288
1,098Work
Integrated Learning
opportunities posted on
CareerCentral
Employment opportunities
posted on CareerCentral
hirewesternu Campaign
1318
????
Telephone calls 640
hirewesternu website visits 26,742
LinkedIn impressions 504,169
In-person consultations 31 5,288
1,098Work
Integrated Learning
opportunities posted on
CareerCentral
Employment opportunities
posted on CareerCentral
hirewesternu Campaign
InitiativesƆƆ New volunteer positions were created in Psychological
Services and the Wellness Education Centre
ƆƆ Volunteers contributed over 16,763 hours of service
ƆƆ 51% increase in the number of volunteer positions in Student Development Centre and Western International over 2 years
ƆƆ 49% increase in the number of student volunteers over 2 years
OutcomesƆƆ Students develop transferable skills that will support
their successful entry into the workforce
ƆƆ Students enhance their sense of civic engagement and social responsibility
ƆƆ Student Development Centre and Western International have increased capacity to support Western students
ƆƆ International students are supported through their transition and adjustment to Western
ƆƆ Domestic and international students are equipped with the skills they need to become global leaders
Volunteers in Progress (VIP) is designed to complement students’ academic life by providing them with opportunities to develop skills and gain career-related work experience through volunteering in placements throughout the Student Development Centre, Western International, and the London community. The VIP program contributes to the fulfillment of Western’s Strategic Plan to teach transferable knowledge and leadership skills, educate and support development of the whole person, and promote experiential learning opportunities. In addition, the VIP program supports the Strategic Plan’s focus on community involvement, internationalization, and preparation of global-ready graduates.
Programs and Services
Experiential learning based on volunteer experience
International learning opportunities
Team building events and socials
Volunteers in Progress
“I was involved with VIP for three years, which gave me ample opportunity to develop numerous skills. In particular, I was able to develop my cross-cultural communication skills. I also developed my time-management and organization skills as I had to balance the role with school and other commitments. These skills have undoubtedly helped me.”
— Melissa Neethu Govindaraju, Western Alumni
34%up
16,763Volunteer hours
312
106
Positions o�ered
International positions
Number of VIP Volunteers
167
SPORTS AND RECREATION Director: Therese Quigley westernmustangs.ca
Programs and Services
Western Student Recreation Centre facilities including a 20,000 sq ft fitness centre, 50 metre pool, squash and racquetball courts, and 5 gymnasiums
Interuniversity Athletics including over 26 sports with male and female teams
Intramural sports teams and recreational and sports clubs
Leadership and instructional programs including aquatics and dance
Wellness, fitness, massage, personal training, strength conditioning and weight room
Marketing, communications and events
Over 400 student employment opportunities
InitiativesƆƆ Membership Services recorded
872,234 visits to the Western Student Recreation Centre
ƆƆ Interuniversity Athletics hosted 5 championships at Western
ƆƆ 142 annual events hosted by Interuniversity Athletics
ƆƆ 6 Provincial Championships won
ƆƆ 2 National Championships won
ƆƆ Ranked #1 in Canada for Student-Athlete Academic Achievement
Sports and Recreation Services encompasses both Intercollegiate Athletics and Campus Recreation. We offer a variety of competitive sport and recreational activities to deliver an outstanding student experience and strive to make Western #1 in Canada for a healthy campus.
1,592Students 5,315Hours of individual counselling and therapy 8,525Direct psychological service hours
1,771 Faculty, sta� and student participants70Presentations, workshops, training sessions and outreach539
2,760
9,0263,012
Counselling hours
Appointments
Student participants
Drop-in intake sessions
“As an off-campus first year student and a LAMP mentee, I had the honour of having amazing mentors who did an extraordinary job facilitating my transition to university life. I decided to give back to my Western community and follow the path of those amazing role models.”
— Student Testimonial
Programs and Services
SAGE: Programming for Mature and Transfer Students
Ready for University program
Out of Province Student Association
Leadership and Mentorship Program (LAMP) 1.0 and 2.0, and LAMP Leadership
Society for Off-Campus Students (SOCS)
School within a University (SWAU) and Orientation Program
Leadership Education Program (LEP) modules
Summer Academic Orientation (SAO), traditional student orientation, and guest orientation
Online Academic Orientation
Mature and transfer student orientation
Western Initiative for Scholarly Excellence (WISE) program and orientation
The Scholars’ Electives and Western Scholars programs
“I am really happy I could access all these services at Western and I thank Western and The Student Success Centre for giving me such a positive experience!”
— Student Testimonial
STUDENT SUCCESS CENTRE Director: Kim Millersuccess.uwo.ca | Room 210 UCC
InitiativesƆƆ Increased student participation in annual Career
Conference by 60%
ƆƆ Increased total number of one-on-one career counselling appointments by 17%
ƆƆ Successfully divided group career counselling for international students into two streams: one for undergraduate students and one for graduate students
ƆƆ Trained and supported three MA Counselling Psychology interns
“I immediately found a home at Indigenous Services when I first began University. The staff and the services that they offer are an incredible resource. There are many opportunities to participate in and learn various Indigenous cultural teachings, as well as work and volunteer opportunities. I also found IS to be very supportive during my academic career. The ATO program gave me direction and made choosing my courses and staying organized a breeze. Many thanks to IS.”
Adrean Angles, Master of Public Health Student
Provincial Championships
2
Softball
Men’s Squash
Women’s Lacrosse
Women’s Rowing
Men’s Rowing
Baseball
6
Visits to Recreation Centre872,234
Provincial Championships
2
Softball
Men’s Squash
Women’s Lacrosse
Women’s Rowing
Men’s Rowing
Baseball
6
Visits to Recreation Centre872,234
Provincial Championships
2
Softball
Men’s Squash
Women’s Lacrosse
Women’s Rowing
Men’s Rowing
Baseball
6
Visits to Recreation Centre872,234
Career Counselling Services
hirewesternu Campaign
Learning Skills Services Student Contacts