CONTENTS
Acknow
1.1 Whyusea project management method?
1.2 BenefitsofusingPRINCE2
1.3 Support forPRINCE2
Structure of the manual
1.5 Using the manual
1
1
2
4
4
5
2.1 What is a project?
2.2 ThescopeofPRINCE2
2.3 PRINCE2 in context
2.4 QÄ*view<>£PRmC£2
2.5 The proeesses
2.6 The eomponents
2.7 Thetechniques
2.8 Process and component links
7
8
9
11
12
17
18
19
3.1 Management levels
3.2 Structure of each process description
3.3 Diagram and text notation
21
23
VII
PRINCE2 CONTENTS
mmmmmmmmm. 4.1 Fundamental principles
4.2 Context
4.3 Processdescription
4.4 Appointing an Executive and a Project Manager (SU1)
4.5 Designing a Project Management Team (SU2)
4.6 Appointing a Project Management Team (SU3)
4.7 Preparing a Project Brief (SU4)
4.9 Planning an Initiation Stage (SU6)
26
31
37
43
5 Initiating a Project (IP)
5.1 Fundamental principles
5.2 Context
5.3 Processdescription
5.4 Planning Quality(IPl)
5.5 Planninga Project(IP2
5.6 Refining the Business Case and Risks (IP3)
5.7 Setting up Project Controls (IP4)
5.9 Assembling a Project Initiation Document (IP6)
47
48
50
53
56
60
Do
65
6 Dirertinga Protect i
6.1 Fundamental principles
fi 2 Contpxt
6.3 Processdescription
6.4 Authorisir ''mmmmmiam§mmmM 6.5 Authorising a Project (DP2)
6.6 Authorising a Stage or Exception Plan (DP3)
6.7 Giving Ad Hoc Direction (DP4)
6.8 Confirming Project Closure (DP5)
69
,,, b y
70
_. '"* 76
85
80
VIII
PRINCE2
)
CONTENTS
7.1 Fundamental principles
7.2 Context
7.3 Processdescription
7.5 Assessing Progress (CS2)
95
96
97
102
- :'•:: • • ' : - . ' Y - : - v . / , - : , ' - 0&
7.7 Examining Project Issues (CS4)
7.8 Rcviewing Stage Status (CS5)
7.9 Reporting Highlights (CS6)
7.11 Escalating Project Issues (CS8)
107
110
114
;illillii»Illiiii 119
124
8.1 Fundamental principles 127
Y Y : Y Y U Y Y / yvYyYYYyYY;YvYYyY<yYYY ; fYyYH4
8.3 Process description 128
l . ; -.- - • - - • .•.---; .--. *;
8.5 Executing a Work Package (MP2)
8.6 Delivering a Work Package (MP3)
mit:
132
134
9.1 Fundamental principles 137
9.3 Processdescription
9.4 Planninga Stage (SB1)
9.5 Updating a Project Plan (SB2)
9.7 Updating the Risk Log (SB4)
5B3i
138
139
142
144
146
9.9 Producing an Exception Plan (SB6) 150
IX
PRINCE2 CONTENTS
10.1 Fundamental principles
10.2 Context
10.3 Processdescription
10.4 Decommissioning a Project (CP1)
10.5 Identifying Follow-on Actions (CP2)
10.6 Evaluating a Project (CP3)
11 Planning(PL) \'^^^äSStStilBH^
11.1 Fundamental principles
11.2 Context
11.3 Processdescription
11.4 Designinga Plan (PL1)
11.5 DefiningandAnalysing Products (PL2)
11.6 Identifying Activities and Dependencies(PL3)
11.7 Estimating (PL4)
11.8 Scheduling (PL5)
11.9 Analysing Risks (PL6)
11.10 Completinga Plan (PL7)
12 Introduction to the PRINCE2 components
13 Business Case
13.1 Whatisa Business Case?
i:j..2 What should a Business C;;sr cor:tain?
13.3 Developing a Business Case
13.4 Development path of the Business Case
14 Organisation
14.1 Overview
14.2 The PRINCE2 project management team
153
154
154
156
160
162
P^H? 167
168
169
171
174
176
180
183
188
190
. ^ « *
197
198
199
200
203
203
208
14.3 Project Support 217
PRINCE2
)
CONTENTS
15
15.1
15.2
15.3
15.4
15.5
16
16.1
16.2
16.3
16.4
16.5
16.6
Plans >H/|| l i l
Benefitsof planning
Whatisa plan?
What are the elements of a plan?
ThePRINCE2approach
Levelsof plan
Controls ; I ^ ^ ^ K ^ ^ ^ # * - r ^ ' ; '
Purpose of control
Controls overview
Projectstart-up
Controlled progress
Control led dose
Stages
i A . fVi3njiQvMfCrii OT rlSK .^iSEäs . cyi-'j/-. ,-~.'i:. ;.~T*-'
17.1
17.2
17.3
17.4
17.5
17.6
17.7
17.8
18
18.1
18.2
18.3
18.4
What is risk management?
Riskpnnciples
The risk management cyele
Risk profile
Budgeting for risk management
Mapping the management of risk to the PRINCE2 processes
Interdependencies
Further risk management considerations
Quality in a project environment ,̂;
Purpose
What is quality?
Quality management
The quality path
219
219
220
220
222
223
227
00 V
228
230
233
244
246
251
252
254
258
259
259
263
263
Sit: 265 O C E
265
265
266
18.5 Making project quality work 273
XI
PRINCE2 CONTENTS
19.1 Purpose
19.3 Baseline
naging the eonfiguration
19.5 Configuration management method
19.7 Configuration management and a Projeet Support Office
277
277
280
282
283
$& Ctetftgecontrol
20.1 Purpose 285
20.3 Authority levels 287
20.5 Management of change and configuration management 289
SWS''
22.1 The four products of product-based planning 293
22.3 Producing a Product Description of the final product
22.4 Producing a Product Breakdown Structure
22.5 Writing a Product Description
i i itoiÄÄiiiiiiiwii lililll mmmim
22.7 Product-based planning example
22.9 Guidance on creating a product-based plan
294
294
300
302
303
311
23.1 Change control steps 315
XII
PRINCE2
i
CONTENTS
24.1 Whatisaquality review?
24.2 Quality review benefits
24.3 Context
< review technique
319
319
319
320
A.1 Acceptance Criteria
Business Cas
A.3 Checkpoint Report
M & Communication Plan
A.5 Configuration Item Record
A.6 Configuration Management Plan
A.7 Customer's quality expectations
A.9 End Project Report
A.11 Exception Plan
:••: . 4 - - ,
;.>*:K:«?i,V;
ft"Ji*JjB¥!S|.iy
A.13 Follow-on Action Recommendations
A.14 Highlight Report
A.15 IssueLog
A.16 Lessons Learned Log
A.17 Lessons Learned Report
A.18 Off-Specification- - . « ^ :.-•;• r % ;
A.19 Post-Project Review Plan
A.21 Product Checklist
A.23 Product Flow Diagram
A.24 Product Status Aeeöfc
A.25 Project Approach
341
343
344
345
346
348
349
350
351
353
355
356
357
358
360
361
363
364
365
366
367
368
370
371
372
XIII
PRINCE2 CONTENTS
A.26 Project Brief 373
A.27 Project Initiation Document 375
A.28 Project Issue 378
A.29 Project Mandate 379
A.30 Project Plan 381
A.31 Project Quality Plan 383
A.32 Quality Log 385
A.33 RequestforChange 386
A.34 RiskLog 387
A.35 StagePlan 389
A.36 WorkPackage 391
Appendix B: Project management team roles 395
B.1 Project Board 395
B.2 Executive 397
B.3 Senior User 399
B.4 Senior Suppiier 400
B.5 Project Manager 401
B.6 Team Manager 402
B.7 Project Assurance 403
B.8 Project Support 405
B.9 Configuration Librarian 406
B.10 Project Support Office (PSO) 407
Appendix C: Risk categories 409
Appendix D: PRINCE2 healthcheck 413
Appendix E: Project document management 421
Further information - 425
Index 427
XIV i