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Managers and Agile: Do’s and Dont's
Pierluigi Pugliese
http://www.agilereloaded.it
@agilereloaded
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Managers and Agile…
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“Problem”: Command and Control
Drilling down…
• Pressure “from above” • Lack of Systemic View • Fears
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• Personal attitude • Wrong role models • Country+company
culture
Pressure “from above”
5Agile Team Other Teams
IT Manager
Manager
VP Division
Manager
Manager
CEO
Shareholders
Customer
Manager
Customer
StaffCustomer
Support
Organisational Agility
Stress Line
Mount
CorporateDates!
Plans!
Revenue forecasts!
Dates!
Deliverables!
Emergent processes
Agile Values
Pressure “from above”: ideas
• Right sponsors • Recognise old roles • Establish the need for the new • Protect parts of the new organisation • Training & coaching
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Lack of Systemic View
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Related ideas…• Peter Senge:
Systems Thinking • Eliyahu Goldratt:
Optimise Revenues and Costs together
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Lack of Systemic View: ideas
• Remove silos • Promote Communities of Practice • Internal Open Spaces • Global metrics
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Fears
• Career • Job safety • Recognition • Financial • Social pressure • [+Stress] • [+Mobbing] !
1. Company intern 2. Company-private
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Fears: ideas
• Coaching, coaching, coaching (business) • Sensemaking • Less important: logical reasoning • Least important: training
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Personal attitude
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There is no management “school”!
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Who is your role model?
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Personal attitude: ideas
• Access to/hire role models • Business coaching (1-1) • Management team building/coaching • Leadership training/development
programs
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Country culture
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0
20
40
60
80
United
States
United
Kingdom
German
y
Finlan
dIta
lyChin
a
Example: Gert Hofstede - Power distance index
Country culture: ideas
• Use agile values, compromise on form! • Drive the culture change, not follow it!
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Company culture
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Company culture: ideas
• Process work / Agile coaching • Team building • Team coaching (incl. management) • Post-heroic leadership styles • Management development/training/
coaching
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Heroic Leadership
Leader as Hero
Not a hero, but a servant
Leader as Servant
R. Greenleaf, 1972
Host Leadership
McKergow, Bailey - “Host - Six new Roles of Engagement”, 2014
!!!!
• Pressure “from above” • Lack of Systemic View • Fears • Personal attitude • Wrong role models • Country+company culture
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Questions?
Now or per email pierluigi [dot] pugliese: [at] agilereloaded [dot] it
Pierluigi Pugliese
http://www.agilereloaded.it
@agilereloaded