MAKING MOBILE PRODUCTIVITYA REALITY
MARKETING RESEARCH
EMPLOYEE ENGAGEMENT
A WORLD OF INSIGHTS
Research
Services
Presented April 2013 on behalf of
MAKING MOBILE PRODUCTIVITYA REALITY
Critically30%
Very51%
Somewhat13%
Not very4%
Not at all2%
How strategically important is it to provide employees with enterprise-grade productivity apps that allow them to work anywhere, anytime, on any device?
3MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
The majority of respondents place a high level of strategic importance on the ability to provide relevant employees with anywhere/anytime mobile access to enterprise-grade productivity applications.
Have cloud-based solution in place
Have non-cloud solution in place
Have plans to deploy cloud-based solution
Have plans to deploy non-cloud solution
No plans but researching/considering solutions
No plans and not researching/considering solutions at this time
21%
25%
12%
6%
25%
12%
Has your organization adopted a solution that provides employees access to enterprise-grade productivity applications anywhere, anytime, on any device?
Those planning to provide employees with anywhere/anytime mobile access to enterprise-grade productivity apps are twice as likely to evaluate a cloud-based versus a non-cloud solution.
4MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
0%
1-24%
25-49%
50% or more
2%
34%
26%
38%
Most respondents indicate at least a portion of workers would benefit from the use of enterprise-grade productivity applications anywhere, anytime on any device.
What percent of your workforce would benefit from the ability to utilize enterprise-grade productivity applications anywhere, anytime, and on any device?
5MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
Burdened with too many manual/time intensive tasks
Skill set and human capital scarcity
Overworked employees
Challenges dealing with environment complexity
High turnover
Other
None of the above
55%
45%
42%
32%
12%
5%
16%
Other mentions
Technically illiterate users
No IT department
Available funds
Business users lack process discipline
Which of the following general pain points does your IT department currently experience with regularity?
The burden of manual tasks is a top pain point for IT currently, as are skill sets and human capital scarcity and overworked employees.
6MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
Extremely 8%
Very19%
Somewhat59%
Not very10%
Not at all4%
How challenging would be for your IT department to deploy and support enterprise-grade productivity apps for employees anytime, anywhere, and from any device?
Most respondents would be somewhat challenged to deploy and support a solution that enables anywhere/anytime mobile access to enterprise-grade productivity apps.
7MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
Wholly-owned data
Financially guaranteed reliability
Data location and access transparency
Baked in best-of-breed security
Demonstrated experience as enterprise application leader
Automated updates
Independently audited for compliance
Other
None of the above
82%
58%
55%
55%
54%
50%
44%
5%
4%
Other mentions
Less expensive than on device software
Ease of use and single sign on
High confidence in HA and DR
Rich, business-oriented feature set
Remote file server access
How challenging would be for your IT department to deploy and support enterprise-grade productivity apps for employees anytime, anywhere, and from any device?
Control over data ownership is considered most critical in anywhere/anytime mobile access to enterprise-grade productivity applications.
8MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
Methodology and Research Objectives
Sample
Field Work March 22, 2013 – April 5, 2013
Total Respondents 105
Qualifiers Employment at a company with between 50-499 employees; Involved in IT purchases (beyond determining requirements)
Audience IDGE Research Panels
Collection Online Questionnaire
Number of Questions
6 (excluding screeners and demographics)
Method
Survey Goals
9MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
To explore the strategic importance of giving employees access to enterprise-grade productivity applications anywhere, anytime on any device, and the progress made toward making this a reality. More specifically, we examine the pain points that could potentially be eased by leveraging enterprise-grade mobile productivity applications, the level of challenge IT associates with deploying these applications, and the criteria deemed most important when evaluating an outsourced, cloud-based enterprise-grade productivity solution.
Total Respondents Organization Size
Job Title Breakdown Involvement in IT Purchase Decisions
10PRODUCTIVITY IN THE CLOUD A WORLD OF INSIGHTSResearch Services
Respondent Profile
105
Executive IT Management0 16%
IT Management 31%
IT Professionals 7%
Business Management 39%
Other 7%
250-499 employees 30%
50-249 employees 70%
Determine the business need
Determine requirements
Evaluate solutions
Recommend and select vendors
Sell internally
Approve/authorize expenditures
67%
71%
81%
76%
34%
50%
IDG Research Services specializes in marketing and media-related research for technology marketers. As a division of International Data Group (IDG), the world's leading technology media, research, and event company, IDG Research Services brings the resources and experience of a large, global company to its clients in the form of a small, customer-focused business. For more information please visit our website.
Janet KingGM/Vice President
Office: 207-847-9377Fax: 207-847-9373
Email: [email protected]
11PRODUCTIVITY IN THE CLOUD A WORLD OF INSIGHTSResearch Services