Leading and Nurturing Innovation and Enthusiasm
12th March 2012
Introduction
Francesca Thompson, Director of Nursing and Executive Lead for Dementia
Chris Dyer, Consultant Geriatrician
Inspiration
Behind the Inspiration
Some is not a number, soon is not a time!
Dementia
Parkinsons
Hip Fracture
Learning Disabilities
End of Life
Nurturing Enthusiasm
Leading and Nurturing Getting the Board on board -- great things happen when
the Board gets intimately involved in the quality care of patients
Discovering the patient journey -- the complexity, processes, problems and opportunities
Having the courage to talk about the human impact of mistakes and complications
Understanding how values-based decision-making is the foundation of quality
Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.
The Importance of the Environment
Our Staff
Will, Ideas and Execution!
Key Messages Keep it simple –”less is more”Measure – often and with relevant
indicatorsBuild willHave ideasKnow how to carry them out“Will, Ideas, Execution”
Dementia Strategy Group
Executive and clinical lead partnership Kicked off by workshop 2008 Enthusiasts engaged Alzheimer’s Society and Alzheimer’s
Support involved Some early wins
RUH Dementia Strategy
Improved quality of care in general
hospitals
Awareness training for all
Review Paperwork
Develop MHLT Protocol for
referral
Identify cognitive
assessment tool
Develop ward based training
packages
Early assessment carers and
family
Develop Pathway
Wider engagement Trust board Jan 20101st annual reportStressed - single biggest clinical
issue we faceQuality, safety and efficiency
Further developmentsQuality accounts for 2011-12Seconding of matron for dementia careTeam at Qulturum involved and enthusedClear action plan....monitored
Publicity
Carers rate RUH best CARERS SAY RUH BEST FOR DEMENTIA CARE
What are we proud of?
Good engagement, dementia events Ward charter mark a key driver
– 1st “Gold” ward Dementia champions in place
Strong links with 3rd sector Volunteer befriending scheme
Environmental change/ funds
Acknowlegements – some!
Emma Flannery, Rena Cottis Alzheimer’s Society Stephany Bardzil Alzheimer’s Support Jane Davies Matron for Dementia Care Sue Leathers Matron for Older People Jacqui Young Quality Improvement lead Sharon Manhi Head of Quality Improvement Jon Willis Ward Manager Alice Rigby Senior Sister Theresa Hegarty Head of Patient Experience