LATIN AMERICA
EXPATRIATE DEVELOPMENT SERIES:
International Leadership - Motivation and Behavior
IntroductionInternational Retailing: Latin America
International
Leadership
Business Applicatio
n
Personal Assessme
nt
Human Resource Development
Personal Develop
ment • Standards • Motivation•Workplace Behavior
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International Leadership
Power and Position Goal Setting Achievement Cultural Expectations Corporate
Expectations Navigating
Expectations Adaptability
Influence and Ambassadorship
Direction and Definition
Communication: Role in motivation
Gender differences in leadership
Standards (Section1) Motivation & Workplace behavior (Section2)
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International Leadership
I. Influence and AmbassadorshipII. Direction and DefinitionIII. Communication: Role in
motivationIV. Gender differences in leadership
Motivation & Workplace Behavior (Section2)
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Influence
Hierarchy and paternalism is important Difficult to influence with out a position
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Ambassadorship
Need to leverage personality Personal association International experience Mentors
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Respect the culture Can make change with the help of a sponsor Never make unilateral decisions Allow others to take credit for change
Ambassadorship (cont’d)
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Direction and Definition
Latin America is largely conservative
Position determines direction
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Latin America is largely target oriented Instruction requires precision Goals rarely regarded as required
Exactness can be seen as arrogance Need to generate position support for definition
Direction and Definition (cont’d)
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Communication should be punctuated with local terminology
Verbal support for position
Communication: Role in Motivation (cont’d)
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Gender Differences In Leadership
Social Norms Social Engagements: Interaction Social Norms: Age
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Gender Differences In Leadership: Male
Assertiveness not aggressiveness Deferential to seniors and position Respectful and deferential toward
women Alcohol is an accepted beverage
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Gender Differences In Leadership: Male
Suits are preferred for men in business Quality is preferred in clothing Fashion is intertwined with beauty
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Gender Differences In Leadership: Male
Social Leadership Expectations Allow social events to unfold Men rarely entertain other women alone Do not expect a timely start or finish Do not be the first to leave
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Gender Differences In Leadership: Female
Expect male dominance Expect to have decisions offered for you Share major decisions Responder not initiator
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Gender Differences In Leadership: Female
Never attend social gatherings alone Alcohol is an accepted beverage It is acceptable to excuse yourself early Do not offer to pay
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Gender Differences In Leadership
Social Leadership Expectations: Age Age is treated with respect in Latin
America Age discriminated against for women Elder woman are often solicited for social
involvement Major social events
should include invitations for elders
LATIN AMERICA
EXPATRIATE DEVELOPMENT SERIES:
International Leadership - Motivation and Behavior