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CITIZEN’S CHARTER
2020 (2nd Edition)
I. Mandate: To promulgate, administer, enforce, and monitor compliance of policies, laws, and regulations of public land transportation services.
II. Vision: World-class land transportation services contributing to the overall development of the country, improvement of the socio-economic status of its stakeholders, and promotion of the welfare of the general public.
III. Mission: Ensure that the commuting public has adequate, safe, convenient, environment-friendly and dependable public land transportation services at reasonable rates through the implementation of land-based transportation policies, programs, and projects responsive to an investment-led and demand-driven industry.
IV. Service Pledge: REAFFIRMATION OF INTEGRITY
(A commitment to Ethical Practice and Good Governance)
As Land Transportation Franchising and Regulatory Board Public Servant, I Value Integrity. I am not corrupt and I will not tolerate corruption in any form.
I will not accept nor solicit, bribe, kickback or any form of favor for the work that I have done, I am doing or I will do in the exercise of my sworn duties and responsibilities as a public servant.
I will at all times, submit myself to the code of conduct and ethical standards for public officials and employees. I will be responsible, transparent and accountable for the decisions I make, words I say, actions I take and duties I perform.
I will do the right thing at the right time with the right attitude and behavior.
I will treat our stakeholders and the general public with utmost respect, care, courtesy and sense of urgency, and will honor their right of access to information.
As a member of the LTFRB family, I value competency, I will continuously search for and apply new ideas, technologies and best practices that will reduce the requirements and simplify the processes in order to expedite all transactions and improve the delivery of services.
I will work as a team player to attain common goals and objectives.
All these I pledge and commit to undertake.
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V. List of Services
CENTRAL OFFICE ............................................................................................. 7
EXTERNAL SERVICES ........................................................................................ 7
Transactions without Hearing ............................................................................. 8
Simple Transactions ........................................................................................... 9
Releasing of Decisions/Orders .......................................................................... 9
Request for Franchise Verification ................................................................... 12
Request for Certified True Copy ...................................................................... 14
Petition for Change of Name Due to Change of Civil Status ............................ 18
Notice for Correction of Typographical Errors in the Decision .......................... 21
Notice of Change Engine……………………………………………………………….………….23
Request for Special Trip for Special Occasions …………………………………..26
Request for Inspection, Testing, Sealing/Resealing of Taxi Unit/s ................... 29
Request to Surrender Plate/s of Unit/s ............................................................ 33
Issuance of Payment Order Slip for Liquidated Damages due to Delay of
Services ........................................................................................................... 35
Issuance of Payment Order Slip for Notice of Disallowance ............................ 37
Complex Transaction ....................................................................................... 38
Confirmation of Units and Issuance of Confirmation Certificate Sticker 38
Request for Issuance of Clearance of Accounts ………………………………….45
Highly Technical Transactions .......................................................................... 48
Petition for Special Permit during Special Holidays ......................................... 48
Petition for Adoption of Trade Name ............................................................... 52
Petition for Authority to Install Advertising Signs on Authorized Unit/s ............. 57
Petition for Cancellation of Franchise .............................................................. 64
Petition for Change of Venue of LTO Registration ........................................... 69
Petition for Dropping of Unit/s .......................................................................... 74
Petition for Dropping and Substitution of Unit/s ............................................... 80
Petition for Registration in Lieu of Authorized Unit/s ........... 87
Petition for Re-registration of Unit/s ................................................................. 95
Petition for Upgrade/Downgrade of Unit/s ...................................................... 100
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Petition to Withdraw Application .................................................................... 106
Petition for Special Permit in the Interim ........................................................ 110
Request for Inspection of Unit/s...................................................................... 115
Request for Inspection of Garage ................................................................... 119
Request for Storage of Unit's Plate ................................................................ 123
Request for Accreditation of Taxi Meter Provider .......................................... 129
Enlistment for Driver's Academy .................................................................... 132
Transactions With Hearing ............................................................................. 135
Transactions which Require Quasi-judicial Function....................................... 136
Issuance of a New Certificate of Public Convenience ..................................... 136
Issuance of a New Certificate of Public Convenience for TNVS ..................... 146
Extension of Validity of a Certificate of Public Convenience ........................... 154
Modification of Route ...................................................................................... 166
Change of Name (Corporation, Partnership, Cooperative) ............................ 173
Consolidation of Cases .................................................................................. 180
Adoption of Color Scheme .............................................................................. 190
Change of Party Applicant .............................................................................. 196
Petition for Fare Adjustment ........................................................................... 204
Contest/Opposition to Applications ................................................................. 208
Filing of Motions ............................................................................................. 211
Opening of Qualification Documents Under the Omnibus Franchising Guidelines
& Public Utility Vehicle Modernization Program (PUVMP) .............................. 215
Opening of Qualification Documents of the Proposed Premium Point-to-Point
Bus Services .................................................................................................. 223
Accreditation of a Transportation Network Company ...................................... 230
Accreditation of Global Navigation Satellite System Provider ......................... 235
Adjudication of Apprehended Vehicles in Violation of JAO 2014-001 ............. 240
Preparation of Payment for General Services................................................. 247
Preparation of Payment for Infrastructure Project ........................................... 252
Preparation of Payment for Lot Purchase ....................................................... 259
Preparation of Payment for Supplies through Public Bidding .......................... 264
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INTERNAL SERVICES...................................................................................... 270
Simple Transactions ....................................................................................... 271
Leave Administration ...................................................................................... 271
Supply Management ...................................................................................... 278
Issuance of Service Records and other Certification ...................................... 283
Request for Reproduction of Documents ........................................................ 294
Preparation for Recognition of Commendable Acts ........................................ 295
Issuance of Payment Order Slip for Refund of Cash Advance for Travel ........ 296
Procurement of Goods Thru Negotiated Procurement – Small Value
Procurement ................................................................................................... 297
Procurement of Printing Services from Recognized Government Printers
(RGPS) Thru Agency to Agency Mode of Procurement .................................. 300
Procurement of Goods Thru Shopping 52.1B ................................................. 304
Request for Franchise Verification .................................................................. 307
Request for Certified True Copy ..................................................................... 309
Complex Transactions .................................................................................... 312
Hiring of Employee/s ...................................................................................... 312
Certification of Funds Availability for Purchase Request ................................. 318
Certification of Funds Availability for Contract of Service or Job Order ........... 319
Certification of Funds Availability for the Contract of Public Bidding ............... 320
Procurement Process for Goods Thru Public Bidding (1 Million and above) ... 322
Data Management .......................................................................................... 331
Highly Technical Transactions ........................................................................ 334
Conduct of Survey ……………………………………………………………...………………...…………….…….334
Conduct of Technical Study………………………………………………...….……………………………..338
Request for Repairs and Maintenance ........................................................... 340
Payroll Preparation for Payment of Compensation and Benefits..................... 348
Payroll Preparation for Payment of Regular Job Order and Contract of
Service.………….………………………………………………………………………………………………………….………..353
Payroll Preparation for Payment of Special Project Job Order and Contract of
Service ........................................................................................................... 358
Procurement Process for Consulting Services Thru Public Bidding ............... 363
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ICT Resources, Database and Network Maintenance .................................... 375
Feedback Mechanism .................................................................................... 380
Processing of Complaints Received ............................................................... 381
List of Offices ................................................................................................. 385
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SIMPLE TRANSACTIONS
1. RELEASING OF DECISIONS/ORDERS
To provide an official copy of the adjudicated applications/cases received by
the Board.
Division: Information Systems Management Division (ISMD)
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail: CPC Holders or their authorized representative
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (1 Original)
Public Assistance Counter and Complaints Desk (PACD), Ground Floor LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Official Receipt of Payment (1 Original and 1 Photocopy)
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Any Valid Government-Issued ID Card of the applicant and the representative (1 Original for presentation and 1 Photocopy)
Any Notary Public LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the request for Releasing of Decision/Order and designating the authorized representative/s to claim the Decision/Order (1 Original for
Client
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presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Walk-in
1. Gets Request Form from PACD
1. Asks the client if he/she is the Operator or Authorized Representative 1.1 Provides Request Form and checklist of requirements
None 5 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits requirements
2. Checks completeness of requirements 2.1 Checks if the Decision/Order is available for claiming in the document tracking
None 5 minutes Administrative Assistant II PACD Administrative Aide VI PACD
If not yet available:
3. Gets the agency Trunk line number
3. Informs the client that the Decision/Order is not yet available for claiming. Provides the agency trunk line number
None 5 minutes Administrative Assistant II PACD Administrative Aide VI PACD
If available:
3. Proceeds to ISMD Releasing Unit (Door A)
3. Informs the client that the Decision/Order is available and gives endorsement to ISMD Releasing
None 5 minutes Administrative Assistant II PACD Administrative Aide VI PACD
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Unit
4. Provides the endorsement to the Releasing Unit
4. Receives and logs the endorsement and accomplished Request Form from PACD 4.1 Retrieves the Decision/Order
None 10 minutes 4 hours
Statistician I ISMD Records Officer II ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD
5. Receives the Order/Decision
5. Takes photo of the client, together with the Decision/Order as proof of receipt and officially releases the Decision/Order affixing the specimen signature in the Logbook
None 5 minutes Statistician I ISMD Records Officer II ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD
TOTAL None If not available: 15 minutes If available: 4 hrs and 30 mins.
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2. REQUEST FOR FRANCHISE VERIFICATION
To verify the correctness of franchise record/s.
Division: Information Systems Management Division
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail: Any person who intends to check the details and status of a franchise.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Franchise Verification Request Form (1 Original)
ISMD Help Desk (Door A)
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Official Receipt of Payment (1 Original and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Any Valid Government-Issued ID
Card of the applicant and the
representative (1 Original for
presentation and 1 Photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Request for Franchise Verification and designating the authorized representative/s to the request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
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CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Request Form at the ISMD Help Desk (Door A)
1. Provides the Request for Franchise Verification Form
None 10 minutes Data Entry Machine Operator III ISMD
2. Submits Request Form with requirements at Windows 2 or 3 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS)
None 30 minutes Financial Analyst II Technical Division Administrative Aide VI Technical Division
3. Proceeds to Cashier Windows for payment (Door B)
3. Cashier receives payment & issues Official Receipt
Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Technical Division Administrative Officer I (Cashier I) Technical Division Administrative Assistant II Technical Division
4. Submits Official Receipt of Payment at Door A
4. Receives Request Form with Official Receipt 4.1 Searches for the Franchise Information in the Franchise Processing System 4.2 Prints and signs the Franchise Verification
None 1 hour Data Entry Machine Operator III ISMD
5. Receives Franchise Verification at ISMD Help Desk
5. Releases Franchise Verification.
None 45 minutes Data Entry Machine Operator III ISMD
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(Door A)
TOTAL: PHP 40.00 3 hours and 25 minutes
3. REQUEST FOR CERTIFIED TRUE COPY
Request for certified true copy of Orders, Resolutions, Decision, Fare Matrix
and other LTFRB documents.
Division: Information Systems Management Division / Technical
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail: Any person who intends to check the details and status of a franchise or who intends to secure such certified true copy of official documents.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (1 Original)
ISMD Help Desk (Door A)
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Official Receipt of Payment (1 Original and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is
required. However, if not possible for
petitioner to be physically present,
authorized representative is allowed
upon presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized representative
(1 Original for presentation and 1
photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Request for Certified True Copy and designating the authorized representative/s to file the
Client
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request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBL
E
1. Gets Request Form at the ISMD Help Desk (Door A)
1. Provides the Request for Franchise Verification Form and checklist of requirements
None 10 minutes Data Entry Machine Operator III ISMD
2. Submits Request Form with requirements at Windows 2 or 3 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS).
None 10 minutes Financial Analyst II Technical Division Administrative Aide VI Technical Division
3. Proceeds to Cashier Windows for payment (Door B)
3. Cashier receives payment & issues Official Receipt
Order, Decision, Resolution: PHP 51.50 + 1.50/page Other Requests: PHP 50.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
4. Submits Official Receipt of Payment at Door A
4. Receives Request Form with Official Receipt 4.1 Transmits Requests for
None 4 hours Data Entry Machine Operator III ISMD
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Franchise Verification at ISMD, 2nd Floor
4.2 Searches for the documents’ batch number 4.3 Retrieves the Original Document from file 4.4 Photocopies the Original Document
None 30 minutes 1 day 5 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
4.5 Authenticates and signs the photocopied document
None 30 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD
4.6 Transmits the authenticated document to the Approving Officer
None 30 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD Information
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Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
4.7 Approves Certified True Copy
None 30 minutes Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Analyst II ISMD
4.8 Transmits the Certified True Copy
None 5 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD
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Administrative Aide VI ISMD
5. Signs transmittal and receives document/s requested at ISMD Help Desk – Door A
5. Releases document/s requested
None 30 minutes Data Entry Machine Operator III ISMD
TOTAL PHP 53.00 - Order, Decision or Resolution PHP 50.00 – Other Document
2 days
4. NOTICE FOR CHANGE OF NAME DUE TO CHANGE OF CIVIL
STATUS
To update name due to change of civil status.
Division: Information Systems Management Division
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail:
CPC holder who intends to seek authorization for change of name due to change of civil status.
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Sworn Notice for Change of Name due to Change of Civil Status (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Notarized Special Power of Attorney (For Authorized Representatives) (1 Original and 1 Photocopy)
Any Law / Notary Public Office
Marriage Certificate issued by Philippine Statistics Authority (1 Original and 1 Photocopy)
Philippine Statistics Authority
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Court Order / Judgment, if applicable (1 Original and 1 Photocopy)
Regular Courts
Official Receipt of payment for Change of Name due to Change of Civil Status (1 Original and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, Main Building
Franchise Verification (to be provided by the LTFRB)
LTFRB ISMD
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However,
if not possible for petitioner to
be physically present,
authorized representative is
allowed upon presentation of:
Duly notarized Special Power
of Attorney (SPA) (1 Original
for presentation and 1
Photocopy)
Valid Government-Issued ID of
the Applicant and authorized
representative (1 Original for
presentation and 1 Photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office,
Philippine Postal Office , COMELEC Office, DFA Office,
etc.
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID PROCESSIN
G TIME
PERSON RESPONSIBL
E
1. Gets request form of Notice of Change of Name due to Change in Civil Status at the PACD
1. Provides request form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits request form with requirements at Windows 2 or 3 (Technical Division)
2. Accepts and evaluates the attached requirements. 2.1 Assesses
None 1 hour Financial Analyst II Technical Division Administrative
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fees and issues Payment Order Slip (POS)
Aide VI Technical Division
3. Proceeds to Cashier (Door B)
3. Cashier receives payment & issues Official Receipt
Filing Fee: PHP250.00 Legal ResearchFee:PHP10.00 Franchise VerificationFee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
4. Submits Official Receipt of Payment at ISMD Help Desk (Door A)
4.Receives and transmits the Notice together with the Official receipt of payment
4.1 Approves and signs the request 4. 2 Changes the information in the Franchise Processing System
None 1 hour 2 hours 1 hour
Data Entry Machine Operator III ISMD Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD
5. Receives updated Franchise Verification
5. Releases updated Franchise Verification.
None 1 hour 45 minutes
Data Entry Machine Operator III ISMD
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TOTAL: PHP 300.00 8 hours
5. NOTICE FOR CORRECTION OF TYPOGRAPHICAL ERRORS IN
THE DECISION
To rectify typographical errors in the Decision/Order.
Division: Information Systems Management Division
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail: CPC holder who intends to seek correction of typographical errors in the Decision.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Notice for Correction of Typographical Errors (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Notarized Special Power of Attorney (For Authorized Representatives) (1 Original and 1 Photocopy)
Any Notary Public Office
Official Receipt of payment for Correction of Typographical Errors in the Decision
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
Franchise Verification (to be provided by the LTFRB)
LTFRB Information System Management Division
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if
not possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office, PhilHealth
Office, Philippine Postal Office , COMELEC Office,
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representative (1 Original for
presentation and 1 photocopy)
DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Notice for Correction of Typographical Error and designating the authorized representative/s to file the Notice (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets request form of Notice for Correction of Typographical Errors Form at PACD
1. Provides request form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits request form with requirements at Windows 2 or 3 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS)
None 1 hour Administrative Aide VI Technical Division Financial Analyst II Technical Division
3. Proceeds to Cashier (Door B)
3. Receives payment & issues Official Receipt
Filing Fee: PHP 250.00 Legal Research:Fee PHP 10.00 Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Technical Division Administrative Officer I (Cashier I) Technical Division Administrative
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Assistant II Technical Division
4. Submits Official Receipt of Payment at ISMD Help Desk (Door A)
4.Receives and transmits Notice together with the Official receipt of payment 4.1 Approves and signs 4.2 Corrects the typographical error in the Decision/ Order and Franchise Processing System
None 1 hour 2 hours 1 hour
Data Entry Machine Operator III ISMD Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD
5. Receives rectified Decision/Order and Franchise Verification
5. Releases rectified Decision/Order and Franchise Verification
None 1 hour 45 minutes
Data Entry Machine Operator III ISMD
TOTAL: PHP 300.00 8 hours
6. NOTICE OF CHANGE ENGINE
CPC holder who intends to change the unserviceable engine into a new
engine.
Division: Information Systems Management Division
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail: CPC holder who intends to change the unserviceable engine into new engine
Relevant Issuances:
Memorandum Circular Nos. 2004-025, 2006-077 and 2014-007
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Notice of Change Engine Form (4 Original Copies)
ISMD Help Desk (Door A)
Any Valid Government-Issued ID LTO Office, SSS Office, Pag-ibig Office,
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Card (1 Original for presentation and 1 Photocopy)
PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Notarized Special Power of Attorney (For Authorized Representatives) (1 Original and 1 Photocopy)
Any Notary Public Office
Current LTO Official Receipt (OR) and Certificate of Registration (CR) (1 Original and 1 Photocopy)
Land Transportation Office
LTO Certificate of Stock Report (1 Original and 1 Photocopy)
Land Transportation Office
Official Receipt of payment for Change Engine (1 Original and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government Issued ID of the
Applicant and authorized
representative (1 Original for
presentation and 1 photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Notice for Change Engine and designating the authorized representative/s to file the Notice (1 Original for presentation and 1 Photocopy) Valid Government Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client’s Copy LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Notice of Change Engine
1. Provides Notice of
None 10 minutes Data Entry Machine Operator
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from ISMD Help Desk (Door A)
Change Engine form and checklist of requirements
III ISMD
2. Submits request form with requirements at Windows 2 or 3 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS)
None 1 hour Financial Analyst II Technical Division Administrative Aide VI Technical Division
3. Proceeds to Cashier (Door B)
3. Cashier receives payment & issues Official Receipt
Filing Fee: PHP50.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
4. Submits Official Receipt of Payment at ISMD Help Desk (Door A)
4.Receives Notice of Change Engine together with the Official receipt of payment
4.1 Approves and signs the request 4.2 Changes engine number in the Franchise
None 1 hour 2 hours 1 hour
Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD Information Systems Analyst II ISMD
5. Receives 5. Releases None 1 hour Data Entry
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updated Franchise Verification
updated Franchise Verification
45minutes Machine Operator III ISMD
TOTAL: PHP 50.00 7 hours and 55 minutes
7. REQUEST FOR SPECIAL TRIP FOR SPECIAL OCCASIONS
Request filed by any CPC holder, except Trucks-for-Hire, who intends to
operate outside of his/her approved route for the purpose of the trip such as but not
limited to excursions, attendance to seminars, family trip/festivity.
Division: Technical Division
Classification: Simple
Type of Transaction: Government to Client – G2C
Who may avail: All modes of transport service except Truck-for-hire service
Relevant Issuances: Memorandum Circular Nos. 2015-008, 2016-014 and Board Resolution No. 70
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (1 Original)
Public Assistance and Complaints Desk (PACD), Ground Floor
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO Official Receipt (OR) and Certificate of Registration (CR); vehicles shall not be more than 10 years old (1 Original for presentation and 1 Photocopy)
Land Transportation Office (Client)
Passenger Accident Insurance Coverage of the Current Year (1 Original for presentation and 1 Photocopy)
Accredited Insurance Company (Client)
Contract, if applicable (All denominations except TH) (1 Original and 1 Photocopy)
Contract between CPC holders and their Client
Official Receipt (after payment) (1 Original)
Cashier Windows at Door B, LTFRB Main Building
Franchise Verification (to be provided by the LTFRB)
LTFRB Information System Management Division
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized is allowed upon
27
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 photocopy)
Any Notarized Public
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the application for Special Permit and designating the authorized representative/s to file the Request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Fills out Request Form at the PACD
1. Assists client in filling out request form
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits request form with requirements at Windows 2 or 3 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS)
None 1 hour Financial Analyst II Technical Division Administrative Aide VI Technical Division
3. Proceeds to Cashier (Door B)
3. Receives payment & issues Official Receipt
Filing Fee: PHP 120.00 Legal Research Fee:PHP
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative
28
10.00 Franchise Verification Fee: PHP 40.00
Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
4. Submits Official Receipt of Payment at Window 4 (Technical Division)
4. Prepares / types the Special Trip Permit
None 1 hour Administrative Aide IV (Clerk III) Technical Division Administrative Assistant II (Clerk IV) Technical Division
4.1 Approves and signs the Special Trip Permit
None 3 hours Chief Transportation Development Officer (Division Chief) Technical Division
5. Receives the Special Trip Permit at Window 4 (Technical Division)
5. Releases Special Trip Permit
None 1 hour, 45 minutes
Administrative Aide VI (Demo I) Technical Division
TOTAL: PHP 170.00
8 hours
● For Inter-regional routes touching Metro Manila, requests for Special Permit
may be filed at the Regional Office of Origin or the Central Office to be signed
by the concerned Regional Director (copy furnish Central Office). For requests
filed at the Central Office, approval shall be by the Chief of Technical Division.
● For Inter-regional routes not touching Metro Manila, requests for Special
Permit may be filed at the Regional Office of Origin or Destination to be
signed by the concerned Regional Director, copy furnished Central Office.
29
8. REQUEST FOR INSPECTION, TESTING, SEALING/RESEALING
OF TAXI UNIT/S
To ensure that the taxi meters of all authorized taxi service are properly
installed, inspected, tested and sealed/resealed.
Division: Technical Division
Classification: Simple
Type of Transaction: Government to Client – G2C
Who may avail: Taxi Operator
Relevant Issuances: Memorandum Circular Nos. 2004-045, 2007-040, 2008-020, 2009-002, 2010-022, 2010-033,, 2011-002, 2011-006 and 2017-026
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (1 Original)
Public Assistance and Complaints Desk (PACD), Ground Floor LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO Official Receipt (OR) and Certificate of Registration (CR) (1 Original and 1 Photocopy)
Land Transportation Office
Original Calibration Booklet (Passbook) (1 Original)
Land Transportation Franchising and Regulatory Board
Official Receipt of payment for Sealing/Resealing Fee including Extension of Validity filing fee, if applicable (after payment) (1 Original)
Cashier Windows at Door B, LTFRB Main Building
Franchise Verification (to be provided by the LTFRB) (1 Original)
LTFRB Information System Management Division
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
Any Notarized Public
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
30
representative (1 Original for
presentation and 1 photocopies)
COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Request for Inspection/Testing/Sealing/Resealing and designating the authorized representative/s to file the Request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Request Form at PACD
1. Provides Request Form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits Request Form with requirements at Window 5 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS)
None 1 hour Administrative Aide VI Technical Division Financial Analyst II Technical Division
3. Proceeds to
Cashier (Door B)
3. Receives payment & issues Official Receipt
Regular Fee: Resealing Fee: PHP 500 Inspection Fee: PHP 50 Weekly Penalty (if applicable): PHP 125
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II
31
Change Denomination: Resealing Fee: PHP 500 Inspection Fee: PHP 50 Passbook: PHP 50 If with Fare Increase: Increase of Rates: PHP 520.00 Franchise Verification Fee: PHP 40
Administrative Division
5. Proceeds to the Resealing Area (on the scheduled date of Resealing)
5. Inspection of unit, road test and sealing/resealing of Taxi Meter
None 2 hours Transportation Inspectors Technical Division
5.1 Approves and signs the request
None 1 hour Chief Transportation Development Officer (Division Chief) Technical Division Senior Transportation Development Officer Technical Division)
6. Receives the 6. Releases None 1 hour 45 Technical
32
Calibration Booklet after the inspection/testing/sealing/resealing at Window 5 (Technical Division)
Calibration Booklet
minutes Division / Section
TOTAL PHP 550 Weekly Penalty (if applicable): PHP 125 Change Denomination: Resealing Fee: PHP 500 Inspection Fee: PHP 50 Passbook: PHP 50 If with Fare Increase: Increase of Rates: PHP 520.00 Franchise Verification Fee: PHP 40
7 hours
33
9. REQUEST TO SURRENDER OF PLATE/S OF UNIT/S
A request made by any CPC holder who intends to surrender the plate/s for-
hire of the unit/s he/she applied for dropping.
Division: Technical Division
Classification: Simple
Type of Transaction:
Government to Client – G2C
Who may avail: Any CPC holder who intends to drop his/her unit
Relevant Issuance:
Memorandum Circular Nos. 2006-043, 2008-022, 2009-017 and 2012-013
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (1 Original)
Public Assistance and Complaints Desk (PACD) LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
LTO OR/CR of units (1 Original for presentation and 1 Photocopy)
Land Transportation Office (Client)
License plate to be surrendered (1 Pair)
Client
Franchise Verification (to be provided by the LTFRB) (1 Original)
LTFRB Information System Management Division
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if
not possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 photocopy)
Any Notarized Public
LTO Office, SSS Office, Pag-ibig Office, PhilHealth
Office, Philippine Postal Office , COMELEC Office,
DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the
Client
34
Application for Surrender of Plate and designating the authorized representative/s to file the Surrender of Plate (1 Original for presentation and 1 Photocopy) Valid Government Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Request Form at the PACD
1. Provides Request Form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits Request Form with requirements at Window 1 (Technical Division)
2. Accepts and evaluates the attached requirements
None 1 hour Administrative Assisstant III Administrative I (Clerk I) Technical Division
2.1 Prepares the Return Receipt of Plate License (RRPL) 2.2 Signs the RRPL
None
2 hours 1 hour
Administrative Assisstant III Technical Division Chief Transport Development Officer (Division Chief) Technical Division
3. Receives the RRPL at Window1
3. Issues the RRPL
None 1 hour Technical Division or Section
TOTAL: None 5 hours and 15 minutes
35
10. ISSUANCE OF PAYMENT ORDER SLIP FOR
LIQUIDATED DAMAGES DUE TO DELAY OF SERVICES
The Financial and Management Division prepares the Payment Order Slip for
liquidated damages due to the delay of deliveries from suppliers.
Office or
Division:
Financial and Management Division, 3rd Floor
Classification: Simple
Type of
Transaction:
Government to Business – G2B
Who may avail: Suppliers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Inspection and Acceptance Report (1
Original)
Administrative Division, 3rd Floor
Purchase Order (1 Original)
Purchase Request (1 Original) Concerned Division
Philippine Government Electronic
Procurement Service (PhilGEPS)
Procurement Unit, 3rd Floor
Request for Quotation (1 Original)
Abstract of Open Quotation (1 Original)
Notice of Award (1 Original)
Quotation from Suppliers (1 Original) Concerned Supplier
Invoice (1 Original)
Delivery Receipt (1 Original)
CLIENT STEPS AGENCY
ACTIONS
FEES
TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits
complete
documentary
requirements
1. Receives and
evaluates
complete
documentary
requirements
No. of
days
delayed
x Selling
Price x
1/10 x
1%
30 minutes Accounting Clerk
Financial and
Management
Division
1.1 Computes
liquidated
damages due to
the delay of
deliveries
5 minutes Accounting Clerk
Financial and
Management
Division
36
1.2 Informs the
supplier of the
penalty
1.3 Prepares
three(3) copies of
Payment Order
Slip
1.4 Prepares
three(3) copies of
Payment Order
Slip and forwards
to Accountant for
review
5 minutes
30 minutes
30 minutes
Accounting Clerk
Financial and
Management
Division
1.5 Reviews and
signs the three(3)
Payment Order
Slip
30 minutes Accountant III
Financial and
Management
Division
1.6 Logs the
Payment Order
Slip to Client for
payment to
Cashier
1 minute Accounting Clerk
Financial and
Management
Division
2. Receives the
Payment Order
Slip
2. Releases one
(1) original copy of
Payment Order
Slip to Client for
payment to
Cashier
1 minute Accounting Clerk
Financial and
Management
Division
TOTAL:
No. of
days
delayed
x Selling
Price x
1/10 x
1%
2 hours and
12 minutes
37
11. ISSUANCE OF PAYMENT ORDER SLIP FOR NOTICE OF
DISALLOWANCE
The Financial and Management Division prepares the Payment Order Slip for
notice of disallowance from employees and creditors.
Office or
Division:
Financial and Management Division, 3rd Floor
Classification: Simple
Type of
Transaction:
Government to Government –G2G
Government to Business – G2B
Who may avail: Employees and Creditors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Notice of Disallowances (1 Original) Commission on Audit
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
Notice of
Disallowance
1. Receives Notice
of Disallowance
1.1 Prepares the
Payment Order Slip
and forwards to
Accountant for
review
None 1 minute
5 minutes
Accounting Clerk
Financial and
Management
Division
1.2 Reviews and
signs the Payment
Order Slip
None 30 minutes Accountant III
Financial and
Management
Division
1.3 Logs the
Payment Order Slip
to Client for
payment to Cashier
None
3 minutes
Accounting Clerk
Financial and
Management
Division
2. Receives the
Payment Order
Slip
2. Releases the
Payment Order Slip
to Client for
payment to
Cashier.
None 1 minute Accounting Clerk
Financial and
Management
Division
TOTAL: None 40 minutes
38
COMPLEX TRANSACTIONS
12. CONFIRMATION OF UNITS AND ISSUANCE OF
CERTIFICATE OF CONFIRMATION STICKER
For yearly unit registration of Public Utility Vehicle (PUV) as a prerequisite to
LTO registration.
Division: Information Systems Management Division (ISMD)
Classification: Complex
Type of Transaction:
Government to Client – G2C
Who may avail: PUV Operators and their Authorized Representatives
Relevant Issuances:
Memorandum Circular Nos. 1988-015, 2000-005, 2001-007, 2003-032, 2012-018, 2015-019, 2017-008 and 2018-001
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (1 Original)
ISMD Help Desk Door A
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Decision (1 Photocopy) Client
Latest LTO OR/CR (1 Photocopy) Client
Updated Valid Personal Passenger Accident Insurance for Public Utility Vehicle (PPAIP) (1 Original and 1 Photocopy)
Accredited Insurance Provider
If the record has remark/s: filed Motion/Application/Petition/Notice (1 Photocopy)
Client
Official Receipt of Payment (1 Original and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
For PUB operators: 1. DOLE Certificate of Compliance 2. GPS Certificate issued by
Accredited GPS Provider
Department of Labor and Employment (DOLE) Accredited GPS Provider
Certificate of Good Standing (for Cooperatives)
Office of the Transport Cooperative
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of:
39
Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the request for Releasing of Decision/Order and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Request Form from ISMD Help Desk (Door A)
1. Asks the client if he/she is the Operator or Authorized Representative 1.1 Provides a copy of the Request Form
None 5 minutes Data Entry Machine Operator III ISMD
2. Submits requirements
2. Checks completeness of requirements 2.1 Signs the Request Form with endorsement
None 30 minutes Data Entry Machine Operator III ISMD
3. Proceeds to Technical Division Windows2 or 3 gives the form/ endorsement
3. Receives the Request Form, endorsement and other requirements
None 1 hour
Financial Analyst II Technical Division Administrative
40
(Technical Division)
Aide VI Technical Division
4. Receives Payment Order Slip (POS)
4. Assessment of Fees and Issues Payment Order Slip (POS)
None 1 hour
Financial Analyst II Technical Division Administrative Aide VI Technical Division
5 Proceeds to
Cashier (Door B)
5. Receives the POS and payment 5.1 Issues Official Receipt
Confirmation Certificate Sticker: PHP 200.00 Confirmation Fee: PHP 40.00
1 hour
Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
6. Proceeds to the ISMD Help Desk Door A and gives the Request Form for Confirmation, Official Receipt together with the requirements
6. Officially receives the Request for Confirmation
None 30 minutes
Data Entry Machine Operator III ISMD
7. Receives the Acknowledgment Receipt/ Claiming Stub (confirmation due date)
7. Issues Acknowledgment Receipt/ Claiming Stub (confirmation due date) 7.1 Transmittal of Requests for Confirmation for
None 30 minutes 4 hours
Data Entry Machine Operator III ISMD Information Technology Officer III
41
printing of Confirmation from Franchise Processing System (FPS) database 7.2 Batching and Printing of Confirmation 7.3 Evaluation of Requests for Confirmation 7.4 Uploading to Franchise Confirmation and Uploading Facility (FCUF)
4 hours 2 days 4 hours
(Division Chief) ISMD Information Systems Analyst II ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Researcher II ISMD Statistician III ISMD Data Entry Machine Operator III ISMD Administrative Assistant II ISMD Computer File Librarian ISMD
For disapproved requests for Confirmation (due to CPC findings such as Expired CPC, with Compliance, etc.):
8. Receives Disapproval of Request
8. Prints and releases the Electronic Confirmation of Units
None 1 hour
Data Entry Machine Operator III ISMD
9.Provides the required documents per
9. Receives the compliance
None 15 minutes
Data Entry Machine Operator III
42
findings of the evaluator
9.1 Transmits to the Approving Officer 9.2 Evaluates and signs the request for Confirmation
5 minutes 30 minutes
Administrative Aide VI ISMD Information Systems Analyst II ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Researcher II ISMD
9.3 Re-uploading Franchise Confirmation and Uploading Facility (FCUF)
None 30 minutes Statistician III ISMD Data Entry Machine Operator III ISMD Administrative Assistant II ISMD Computer File Librarian ISMD
For approved requests for Confirmation:
8. Receives Approval of Request
8. Transmits to LTO via the Franchise Confirmation and Uploading Facility (FCUF)
None 2 hours Computer Operator III ISMD Computer File Librarian ISMD
43
Administrative Aide VI ISMD
For failed data transfer to LTO (with Error):
8.1 Checks data mismatch with Land Transportation Office (LTO) 8.2 Transmits the correct data to the personnel in-charge for data transmission 8.3 Re-transmits and corrects the unit information to LTO
None 1 hour 5 minutes 15 minutes
Records Officer I ISMD Administrative Aide VI ISMD Computer Operator III ISMD Computer File Librarian ISMD Administrative Aide VI ISMD
For successful data transfer to LTO:
8. Receives the Electronic Confirmation of Units with Authentication Code at Window 12 of Technical Division and proceeds to LTO for registration
8. Prints the Electronic Confirmation of Units
None 30 minutes Data Entry Machine Operator III ISMD
8.1 Prints and logs the CC Sticker
None 30 minutes Computer File Librarian II ISMD Computer Programmer III ISMD
8.2 Transmits None 5 minutes Computer
44
the CC Sticker to the Office of the Chairperson
FileLibrarian II ISMD
8.3 Signs the CC Sticker
None 2 days Chairperson Office of the Board
8.4 Transmits the CC Sticker to ISMD
None 5 minutes Administrative Aide VI OCHM
8.5 Receives and files the CC Sticker
None 5 minutes Computer File Librarian II ISMD
9. Presents the photocopy of the latest OR/CR or Request Form at 2nd Floor ISMD
9. Receives the document 9.1 Retrieves the CC Sticker
None 5 minutes
Computer File Librarian ISMD Computer Programmer III ISMD Administrative Aide VI ISMD
10. Receives the CC Sticker
10. Releases and Logs the CC Sticker
None 15 minutes Computer File Librarian ISMD Computer Programmer III ISMD Administrative Aide VI ISMD
TOTAL: None Without compliance and without Error: 6 days, 4 hours and 10 minutes Without compliance
45
with Error: 6 days, 5 hours and 30 minutes With compliance and error: 6 days, 7 hours and 50 minutes With compliance without error: 6 days, 6 hours and 30 minutes
13. REQUEST FOR ISSUANCE OF CLEARANCE OF
ACCOUNTS
Request of all CPC holders to verify/check if all administrative and regulatory
fees are paid/settled.
Division: Technical Evaluation Section
Classification: Complex
Type of Transaction: Government to Client – G2C
Who may avail: All CPC holders who intend to verify accounts to be used in their next transaction.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request for Clearance of Accounts Form (1 Original)
Public Assistance Counter and Complaints Desk (PACD), Ground Floor or LTFRB Official website (ltfrb.gov.ph)
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO Official Receipt (OR) and Certificate of Registration (CR) of authorized unit ( 1 Photocopy)
Land Transportation Office
Official Receipts of Payments (1 Original and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
Updated Franchise Verification (1 original)
LTFRB Information System Management Division
For Authorized Representatives (Individual Operators):
46
Personal appearance of the applicant
is required. However, if not possible
for applicant to be physically present,
authorized representative is allowed
upon presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Request for Franchise Verification and designating the authorized representative/s to file the Request for Clearance of Accounts.(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets and Fills-out Request Form at the PACD
1. Provides the Request for Clearance of Accounts Form
None 10 minutes Administrative Aide VI PACD
2. Submits Request Form with requirements at Window 9 (Technical Division)
2. Accepts and evaluates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account and prepares the assessment of Fees
None 1 hour 3 days
Administrative Aide VI Technical Division Financial Analyst II Technical Division
3. Claims POS at 3. Issues Pay None 1 hour Financial Analyst
47
Window 11 Order Slip (POS) II Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment & issues Official Receipt
Clearance of Accounts Fee: PHP 50.00 Franchise Verification: PHP 40.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits Official Receipt of Payment at Window 09 (Technical Division)
5. Receives Request Form with Official Receipt 5.1 Transmits to Releasing Window the Clearance of Accounts of Operators
None 4 hours
Financial Analyst II (Technical Division)
6. Receives Clearance of Accounts at Window11 (Releasing Window)
6. Releases Clearance of Accounts to clients.
None 50 minutes Administrative Aide VI Technical Division
TOTAL: PHP 90.00 4 days
48
HIGHLY TECHNICAL TRANSACTIONS
14. PETITION FOR SPECIAL PERMIT DURING SPECIAL
HOLIDAYS/ ISSUANCE OF PROVISIONAL AUTHORITY
An application/petition filed by any PUB CPC holders who intends to operate out of
its approved route during national/declared special holidays which must be filed
within the prescribed period.
Division: Technical Division
Classification: Complex
Type of Transaction:
Government-to-Client – G2C
Who may avail: Only Operators of PUB for Special Permit/ All Operators with request/prayer for Issuance of Provisional Authority
Relevant Issuances:
Memorandum Circular Nos. 97-007, 2005-011, 2015-008, 2016-014 and Board Resolution 2019-70
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO Official Receipt (OR) and Certificate of Registration (CR) of vehicle/s not more than 10 years old (1 Original for presentation and 1 Photocopy)
Land Transportation Office
Valid Passenger Accident Insurance Coverage of the Current Year(1 Original and 1 Photocopy)
Accredited Insurance Company
Official Receipt (after payment of filing fee) (1 Original for presentation and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
Franchise Verification (to be provided by the LTFRB)
LTFRB Information System Management Division
Light Blue Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
49
authorized representative is allowed
upon presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Petition for Special Permit of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Petition for Special Permit of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application and checklist of requirements (PACD)
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
50
2. Submits Sworn Petition/Application with complete requirements at Windows 8 and 9 (Technical Division)
2. Accepts and authenticates the attached requirements 2.1 Checks completeness of requirements and prepares the assessment of Fees
None 1 hour 2 days and 2 hours
Financial Analyst Technical Division Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment & issues Official Receipt
Filing Fee: For 1st 2 units: PHP 250.00 Succeeding units: PHP 70.00/unit Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the Sworn Petition/ Application with Official Receipt of Payment at
5. Receives Sworn Petition /Application from the applicant
None 1 hour
Administrative Assistant V Technical Division
51
Window 10 Administrative Aide VI Technical Division Financial Analyst II Technical Division
5.1 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the application
None 6 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.2 Reviews, signs, and forwards the draft Order to the Board
None 5 days
Chief Transportation Development Officer (Division Chief) Technical Division
5.3 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 4 days Chairperson and Board Members Office of the Board
5.4 Attests the Order and forwards to the Information Systems Management Division
None 1 day Executive Director Office of the Executive Director
5.5 Segregates the Order 5.6 Forwards Copy of Order to
None 1 day Administrative Aide VI ISMD
52
Technical Division
6. Claims Order at Window 01
6. Releases Order
None 1 hour and 45 minutes
Administrative Assistant III Technical Division Administrative Aide VI Technical Division
TOTAL: For 1st 2 units: PHP 300.00 Succeeding units: PHP 70.00/unit
20 days
15. PETITION FOR ADOPTION OF TRADE NAME
An application/petition filed by any CPC holder who intends to adopt and
secure business/trade name with the Department of Trade and Industry.
Division: Technical Division
Classification: Highly Technical
Type of Transaction: Government-to-Client (G2C)
Who may avail: All CPC Holders
Relevant Issuances: Memorandum Circular Nos. 2004-010 and 2005-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Valid Certificate of Business Name (1 Original for presentation and 1 Photocopy)
Department of Trade and Industry
Golden Yellow Folder Office Supply Store
53
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if
not possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 Photocopy)
Any Notarized Public
LTO Office, SSS Office, Pag-ibig Office, PhilHealth
Office, Philippine Postal Office , COMELEC Office,
DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Adoption of Trade Name of the unit/s and designating the authorized representative/s to file Petition (1 Original and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Adoption Trade Name of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ 1. Provides None 15 minutes Administrative
54
Application form and checklist of requirements at the PACD
Petition/ Application form and checklist of requirements
Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/ Petition with supporting documents (Technical Division)
2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II Technical Division Statistician III Technical Division
3. Claims POS at Window 11 Technical Division
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
55
5. Submits the
Petition/Applicati
on with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for
the claim stub
which bears the
date when to
claim his/her
copy of the
application/
petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted Petition/ Application and requirements, drafts and recommends order granting/ denying the application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the order to the Office of the Executive Director for
None 3 days Chairperson and the Board Member Office of the Board
56
attestation.
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the Order in the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I) Docket Section
5.8 Segregates the Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System (FPS)
None 1 day Information Technology Officer I ISMD
6. Claims Order at the ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 300.00 18 days
57
16. PETITION FOR AUTHORITY TO INSTALL ADVERTISING
SIGNS ON AUTHORIZED UNIT/S
An application/petition filed by any CPC holder who intends to install
advertising on their authorized unit/s.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client (G2C)
Who may avail: For PUV Operators with valid CPC
Relevant Issuances:
Memorandum Circular Nos. 87-007, 87-007-A, 93-009, 2005-011, 2006-010, 2006-057, 2007-008, 2013-005, 2015-029 and 2017-020
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO OR/CR of authorized unit/s (1 Original for presentation and 1 Photocopy)
Land Transportation Office
Contract between operator and advertising agency ‘s authorized representative (indicate the duration/units to be used)(1 Original for presentation and 1 Photocopy)
Client
Details of the design, dimension, material, and mounting (1 Photocopy)
Client
Lavender Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if
not possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
Any Notary Public Office
58
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth
Office, Philippine Postal Office , COMELEC Office,
DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Authority to Install Transit Advertisement and designating the authorized representative/s to file Petition (1 Original for presentation and 1 photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Authority to Install Transit Advertisement and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at the PACD
1. Provides Petition Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petitio
2. Accepts and authenticates the attached requirements
None 2 hours
Financial Analyst II Technical Division
59
n with supporting documents (Technical Division)
2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
3 days
Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment and issues Official Receipt
PUB Filing Fee: PHP600.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP 10,000.00 (1st 5 units) PHP 1,000.00 (excess/unit) TAXI Filing Fee: PHP600.00 (1st 2 units) PHP 200.00 (excess/unit)
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
60
Advertising Permit Fee: PHP 7,500.00 (1st 5 units) PHP 500.00 (excess/unit) PUJ Filing Fee: PHP 600.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP5,000.00 (1st 5 units) PHP400.00 (excess/unit) Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00
5. Submits the
Petition/Applicatio
n with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for
the claim stub
which bears the
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/
None 1 hour 1 day
Financial Analyst II, III, IV Statistician III Technical Division
61
date when to
claim his/her copy
of the application/
petition
Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
1 hour
Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the application
None 3 days
Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Chairperson and the Board Members Office of the Board
5.6 Attests the Order and forwards to the
None 1 day Executive Director Office of the
62
Docket Section Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I Docket Section (Stenographic Reporter I)
5.8 Segregates the Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System (FPS)
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Permit
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PUB Filing Fee: PHP650.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising
18 days
63
Permit Fee: PHP 10,000.00 (1st 5 units) PHP 1,000.00 (excess/unit) TAXI Filing Fee: PHP650.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP 7,500.00 (1st 5 units) PHP 500.00 (excess/unit) PUJ Filing Fee: PHP 650.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP5,000.00 (1st 5 units) PHP400.00 (excess/unit)
64
17. PETITION FOR CANCELLATION OF FRANCHISE
An application/petition filed by any CPC holder who intends to cancel his/her
franchise for the reason that he/she is no longer interested to operate public utility
service.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: All CPC Holders
Relevant Issuances:
Commonwealth Act 146
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO OR/CR of authorized unit/s (1 Original for presentation and 1 Photocopy)
Land Transportation Office
Latest Decision (1 Original for presentation and 1 Photocopy)
Client/LTFRB-Information System Management Division
Surrender of Plates / Return Receipt of Plates (RRPL) In case of lost plate: Duly notarized Affidavit of Loss (1 Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of
LTFRB-Technical Division Any Notary Public Office Land Transportation Office Highway Patrol Group Headquarters Land Transportation Office Land Transportation Office
65
the yellow plates
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if
not possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Cancellation of Franchise and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Cancellation of Franchise and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ 1. Provides None 15 minutes Administrative
66
Application form and checklist of requirements at the PACD
Petition/ Application form and checklist of requirements
Assistant II PACD Administrative Aide VI PACD
2. Submits Sworn Petition/ Application with requirements at Windows 8 and 09 (Technical Division)
2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II
67
10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)
Administrative Division
5. Submits the Petition/ Application with Official Receipt of Payment at Windows 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates None 3 days Transportation
68
the submitted application and requirements, drafts and recommends Order granting/denying the application
Development Officer I or II Technical Division Admin Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Chairperson and the Board Members Office of the Board
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I) Docket Section
5.8 Segregates the Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6.Claims the 6. Releases None 1 hour and 45 Records Officer II
69
Order at ISMD Releasing Unit at 2nd Floor
Permit minutes ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)
Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)
18 days
18. PETITION FOR CHANGE OF VENUE OF LTO REGISTRATION
An application/petition filed by any CPC holder who intends to transfer to
another LTO District Office for registration purposes.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: All CPC Holders
70
Relevant Issuances:
Memorandum Circular Nos. 2004-021 and 2008-023
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO OR/CR of authorized unit (1 Original for presentation and 1 Photocopy)
Land Transportation Office
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if
not possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Change of Venue of Registration and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
71
1. Gets Petition/ Application form and checklist of requirements at the PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents (Technical Division)
2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (for the first two units) PHP 70.00 (for succeeding units) Legal Research Fee: PHP 10.00 Franchise Verification
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
72
Fee: PHP 40.00
5. Submits the
Petition/Applicat
ion with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for
the claim stub
which bears the
date when to
claim his/her
copy of the
application/
petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the Petition/Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief)
73
Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Chairperson and the Board Members Office of the Board
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)
5.8 Segregates Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI
74
ISMD
TOTAL: PHP 300.00 (1st 2 units) PHP 70.00 (excess/unit)
18 days
19. PETITION FOR DROPPING OF UNIT/S
An application/petition filed by any CPC holder who intends to drop his/her
authorized unit.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client (G2C)
Who may avail: All CPC Holders
Relevant Issuances:
Memorandum Circular Nos. 87-010, 89-013, 89-013A, 89-014, 90-005, 99-001, 99-005, 2002-004, 2002-013, 2003-024, 2005-011, 2005-047, 2005-055, 2006-012, 2009-006 and 2013-007
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO Official Receipt (OR) and Certificate of Registration (CR) of unit to be Dropped(1 Original for presentation and 1 Photocopy) If not available: Certified True Copy of LTO OR/CR with certificate and official receipt of payment (1 Original for presentation and 1 Photocopy)
Land Transportation Office
Surrender of Plates / Return Receipt of Plates (RRPL) (1 Original for presentation and 1 Photocopy) In case of lost plate: Duly notarized Affidavit of Loss (1
LTFRB-Technical Division Any Notary Public Office
75
Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of the yellow plates In case of car-napped units: Police Report (1 Original for presentation and 1 Photocopy) PNP-HPG Certificate of Non-recovery of unit (1 Original for presentation and 1 Photocopy) Alarm Sheet (1 Original for presentation and 1 Photocopy)
Land Transportation Office Highway Patrol Group Headquarters Land Transportation Office Land Transportation Office Highway Patrol Group Headquarters Highway Patrol Group Headquarters Highway Patrol Group Headquarters
Dark Brown Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Dropping of the unit/s and
Client
76
designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Dropping of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents
2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS at 3. Issues None 1 hour Financial Analyst
77
Window 11 Payment Order Slip (POS)
II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the
Petition/Application
with Official
Receipt of
Payment at
Window 8 and 9
5. Receives Application/ Petition with Official Receipt and issues claim stub
None 1 hour
Financial Analyst II, III, IV Statistician III Technical Division
78
and proceeds to
Window 11 for the
claim stub which
bears the date
when to claim
his/her copy of the
application/
petition
5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
1 day 1 hour
Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the Petition/Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Chairperson and the Board Members Office of the Board
79
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)
5.8 Segregates Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)
18 days
80
Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)
20. PETITION FOR DROPPING AND SUBSTITUTION OF
UNIT/S
An application/petition filed by any CPC holder who intends to drop his/her
authorized unit and substitute it with a new unit compliant with the Omnibus
Franchising Guidelines.
For Buses operating within Metro Manila, only Low-Entry Buses are allowed
to substitute dropped units.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: All CPC Holders
Relevant Issuances:
Memorandum Circular Nos. 87-010, 89-013, 89-013A, 89-014, 90-005, 99-001, 99-005, 2002-004, 2002-013, 2003-024, 2004-023, 2005-011, 2005-047, 2005-055, 2006-044, 2006-012, 2007-006, 2013-007 and 2018-012; Board Resolution 2013-01; Department Order No. 2017-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Unit/s to be Dropped:
LTO Official Receipt (OR) and Certificate of Registration of authorized unit (CR) (1 Original and 1 Photocopy)
Land Transportation Office
For Substitute Unit/s:
81
LTO OR/CR of proposed substitute unit (1 Original for presentation and 1 Photocopy) If no OR/CR: Sales Invoice and Delivery Receipt, if not more than three (3) months (1 Original and 1 Photocopy) If no original OR/CR: Certification that the original is in the custody of the bank/financial institution (1 Original for presentation and 1 Photocopy) Certificate of Bank Conformity on the registration of the new unit as For Hire (1 Original for presentation and 1 Photocopy) If imported unit or rebuilt unit: LTO certification on Year Model pursuant to JAO 2014-02 (for TH only) (1 Original for presentation and 1 Photocopy)
Land Transportation Office Motor Vehicle Supplier Bank/Financial Institution Bank/Financial Institution Land Transportation Office
Surrender of Plates / Return Receipt of Plates (RRPL) (1 Original for presentation and 1 Photocopy) In case of lost plate: Duly notarized Affidavit of Loss (1 Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of the
LTFRB-Technical Division Any Notary Public Office Land Transportation Office Highway Patrol Group Headquarters Land Transportation Office Land Transportation Office
82
yellow plates In case of Car-napped units: Police Report (1 Original for presentation and 1 Photocopy) PNP-HPG Certificate of Non-recovery of unit (1 Original for presentation and 1 Photocopy) Alarm Sheet (1 Original for presentation and 1 Photocopy)
Highway Patrol Group Headquarters Highway Patrol Group Headquarters Highway Patrol Group Headquarters
LTFRB Motor Vehicle Inspection Report of the substitute unit/s (1 Original and 1 Photocopy)
LTFRB – Technical Division
For substitute unit: Inspection Report with pictures taken during the inspection
Client
Franchise Verification (to be provided by the LTFRB)
LTFRB Information System Management Division
Lemon Yellow Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Dropping and Substitution of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office ,
83
for presentation and 1 Photocopy) COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Dropping and Substitution of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits Sworn Petition/ Application with requirements at Window 8 and 9 with supporting documents
2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4 Proceeds to
Cashier (Door B)
4. Receives payment and issues Official
Filing Fee: PHP
1 hour Administrative Officer III (Cashier II)
84
Receipt 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – if the same is not currently registered
Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II AdministrativeDivision
5. Submits the Petition/ Application with Official Receipt of Payment at Window 9 and proceeds to Window 11 for the claim stub which bears the date
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the
None 1 hour 1 day
Financial Analyst II, III, IV Statistician III Technical Division
85
when to claim his/her copy of the application/ petition
Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
1 hour
Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the Petition/Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Chairperson and the Board Members Office of the Board
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the None 1 day Executive
86
order to the Docket Book and forwards to Information Systems Management Division
Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)
5.8 Segregates Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)
Penalty Fee: PHP 250.00/m
18 days
87
onth/unit – if the same is not currently registered
NOTES:
• For substitute unit, the OR/CR or Sales Invoice and Delivery Receipt must be in the
name of the franchisee;
• LTFRB to verify if the substitute unit (Unit Verification) is not yet authorized in other
CPC;
• All substitute units must be compliant with the OFG and DTI-PNS, brand
new(current or preceding year at the time of application), Euro 4 or better emission
engine, except for the following:
1. TNVS - substitute unit must not be more than 3 years old, upon filing of the
Petition, Euro 4 or better emission engine.
2. Premium Taxi - substitute unit must not be more than 3 years old; upon filing of
the Petition, Euro 4 or better emission engine or alternative vehicles such as electric
and hybrid vehicles. Seating configuration must all be front-facing.
3. School Transport – substitute unit must not be more than 3 years old upon
filing of the Petition. Seating configuration must all be front-facing. Vehicle Type must
be Van, Coaster, Mini-bus and Coach with the exclusion of FB van (MC No. 2014-
012, MC No. 2015-007); Euro 4 or better emission engine.
4. Truck for Hire – proposed substitute unit must be newer than the unit to be
dropped and not be more than 15 years.
21. PETITION FOR REGISTRATION IN-LIEU OF
AUTHORIZED UNIT/S
CPC holder who intends to register a new unit in lieu of the authorized unit
that is not yet registered as for hire. The same can be availed of within one (1) year
from issuance of the decision on grounds that the authorized unit is totally wrecked,
undelivered and stolen/car-napped.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: All CPC Holders
Relevant Issuances:
Memorandum Circular Nos. 87-006, 89-011 and 2005-011; Board Resolution 2013-01
88
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Certification indicating that the unit has not been registered as For Hire vehicle (1 Original for presentation and 1 Photocopy)
Land Transportation Office
For units sought to be registered - LTO OR/CR (1 Original for presentation and 1 Photocopy) if OR/CR are not yet available: Sales invoice and delivery receipts if not more than three (3) months from date of delivery (1 Original for presentation and 1 Photocopy) If no original OR/CR: Certification that the original is in the custody of the bank/financial institution (1 Original for presentation and 1 Photocopy) Certificate of Bank Conformity on the registration of the new unit as For Hire (1 Original for presentation and 1 Photocopy) In case of imported unit or rebuilt units: Certification on Year Model pursuant to JAO 2014-02 (for TH only) (1 Original for presentation and 1 Photocopy)
Land Transportation Office Vehicle Manufacturer Bank/Financial Institution Bank/Financial Institution Land Transportation Office
For authorized unit - LTO OR/CR (1 Original for presentation and 1 Photocopy) If original copy of OR/CR are not available: Certification that the original is in the
Land Transportation Office Bank/ Financial Institution
89
custody of the bank/financial institution (1 Original for presentation and 1 Photocopy)
Motor Vehicle Inspection Report of the new unit/s with pictures taken during inspection
Client
For car-napped units: Police Report (1 Original for presentation and 1 Photocopy) PNP-HPG certificate of non-recovery of unit (1 Original for presentation and 1 Photocopy) Alarm Sheet (1 Original for presentation and 1 Photocopy) For Total Wrecked units: Picture of units Affidavit of unserviceability of unit by the mechanic (1 Original for presentation and 1 Photocopy) Police blotter (1 Original for presentation and 1 Photocopy) For Undelivered units: Certification from vehicle manufacturer/distributor that the unit was not delivered (1 Original for presentation and 1 Photocopy)
Highway Patrol Group Headquarters
Highway Patrol Group Headquarters Highway Patrol Group Headquarters Client Mechanic Highway Patrol Group Headquarters Vehicle Manufacturer/Distributor
Sworn Undertaking to comply with the OFG Requirements (1 Original for presentation and 1 Photocopy)
Any Notary Public Office
Fuchsia Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if not
possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
90
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Register in Lieu of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Register in Lieu of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits Sworn Petition/Application with requirements at Windows 8 and 9 with supporting documents
2. Accepts and authenticates the attached requirements 2.1 Retrieves records,
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical
91
updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
3. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
92
registration of unit (extension fees)
5. Submits the Petition/Application with Official Receipt of Payment at Windows 8 and 9 proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the Petition/ Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to
None 3 days Chief Transportation Development Officer
93
the Board (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Board Members and Chairperson Office of the Board
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)
5.8 Segregates Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I
94
ISMD Administrative Aide VI ISMD
TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)
Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)
18 days
NOTES:
Petitions for registration in lieu must be filed within one (1) year from the
issuance of the Decision or Order authorizing the unit to be replaced.
• For new unit, the OR/CR or Sales Invoice and Delivery Receipt must be in the
name of the franchisee;
• LTFRB to verify that the unit sought to be registered (Unit Verification) is not yet
authorized in other CPC;
• All substitute units must be compliant with the OFG and DTI-PNS, brand
new(current or preceding year at the time of application), Euro 4 or better emission
engine, except for the following:
1. TNVS - substitute unit must not be more than 3 years old, upon filing of the
Petition, Euro 4 or better emission engine.
2. Premium Taxi - substitute unit must not be more than 3 years old; upon filing of
the Petition, Euro 4 or better emission engine or alternative vehicles such as electric
and hybrid vehicles. Seating configuration must all be front-facing.
3. School Transport – substitute unit must not be more than 3 years old upon
filing of the Petition. Seating configuration must all be front-facing. Vehicle Type must
be Van, Coaster, Mini-bus and Coach with the exclusion of FB van (MC No. 2014-
012, MC No. 2015-007); Euro 4 or better emission engine.
4. Truck for Hire – proposed substitute unit must be newer than the unit to be
dropped and not be more than 15 years.
95
22. PETITION FOR RE-REGISTRATION OF UNIT/S
An application/petition by any CPC holder who intends to re-register unit/s
previously placed under storage.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client (G2C)
Who may avail: All CPC Holders
Relevant Issuances:
MC 2004-023 as amended by MC 2006-044 and 2005-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
LTO OR/CR (1 Original for presentation and 1 Photocopy)
Land Transportation Office
LTFRB Motor Vehicle Inspection Report with attached picture taken during inspection(1 Original for presentation and 1 Photocopy)
LTFRB-Technical Division
Picture of unit/s taken during inspection
Client
Order of Storage not exceeding sixty(60) days subject to one (1) extension period of sixty (60) days (1 Original for presentation and 1 Photocopy)
Client/ LTFRB-Information System Management Division
White Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if not
possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
Any Notary Public Office
96
presentation and 1 Photocopy)
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Dropping of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing theDropping of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. . Submits to Window 8 and 9 Technical Division the Verified Application/Petition with supporting documents
2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
97
operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
3. Claims POS
and list of lacking
requirements if any
at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-registration
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
98
of unit (extension fees)
5. Submits the
Petition/Application
with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for the
claim stub which
bears the date
when to claim
his/her copy of the
application/
petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.1 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.2 Reviews, signs and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief)
99
Technical Division
5.3 Reviews, signs and forwards the Order to the Office of the Executive Director for attestation
None 3 days Board Members and Chairperson Office of the Board
5.4 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.5 Enters the Order to the Docket Book and forwards to ISMD
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I) Docket Section
5.6 Segregates Order
None 1 day Administrative Aide VI ISMD
5.7 Encodes Order in FPS
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD
100
Administrative Aide VI ISMD
TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)
Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)
18 days
23. PETITION FOR UPGRADING AND DOWNGRADING OF
UNIT/S
An application/petition filed by any CPC holder who intends to request for
authorization to convert specification of unit from Non-Air conditioned to Air
conditioned and vice versa.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client (G2C)
Who may avail: All CPC Holders
Relevant Issuances:
Memorandum Circular Nos. 89-001, 90-022 and 2005-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/ Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
LTO OR/CR of authorized unit (1 Original for presentation and 1
Land Transportation Unit
101
Photocopy)
LTFRB Motor Vehicle Inspection Report with pictures of unit during inspection
Client
Beige Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if not
possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 Photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Upgrading/Downgrading of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Upgrading/Downgrading of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
102
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits Sworn Petition/ Application with requirements at Window 8 & 9 with supporting documents
2. Accepts and authenticates the attached requirements. 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to Cashier (Door B)
4. Receives payment and issues Official Receipt
For Upgrading: Filing Fee: Php 510 (1st 2 units) Php 70 (excess/ unit)
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division
103
Legal Research Fee: Php 10 Clearance of Accounts: Php 50 Franchise Verification: Php 40 For Downgrading: Filing Fee: Php 510 (1st 2 units) Php 70 (excess/ unit)
Legal Research Fee: Php 10 Clearance of Accounts: Php 50 Franchise Verification: Php 40
Administrative Assistant II Administrative Division
5. Submits the
Petition/Application
with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for the
claim stub which
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving
None 1 hour 1 day
Financial Analyst II, III, IV Statistician III Technical Division
104
bears the date
when to claim
his/her copy of the
application/
petition
Window the Application/ Petition received 5.2 Application/ Petition officially is forwarded to Technical Division for evaluation.
1 hour
Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the Petition/ Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Board Members and Chairperson Office of the Board
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the None 1 day Executive
105
order to the Docket Book and forwards to Information Systems Management Division
Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)
5.8 Segregates Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: For Upgrading: Filing Fee: Php 610 (1st 2 units) Php 70 (excess/ unit)
18 days
106
For Downgrading: Filing Fee: Php 350 (1st 2 units) Php 70 (excess/ unit)
24. PETITION TO WITHDRAW APPLICATION
Any CPC holder/New Applicant who intends to withdraw previously filed
applications for reason of lack of interest.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client (G2C)
Who may avail: All CPC Holders/ New Applicants
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Copy of Petition previously filed Client
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy)
Any Notary Public Office
107
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing to Withdraw Application and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing to Withdraw Application and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents
2. Accepts and authenticates the attached requirement 2.1 Checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
108
3. Claims POS at Window 11
3. Issues Payment of Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 Legal Research Fee: PHP 10.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to Technical
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division
109
Division for evaluation.
Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the Petition/Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Chairperson and the Board Members Office of the Board
5.6 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I(Stenographic Reporter I)
5.8 Segregates Order
None 1 day Administrative Aide VI
110
ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Receives Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 260.00 18 days
25. PETITION FOR SPECIAL PERMIT IN THE INTERIM
To temporarily operate units in newly opened routes in compliance to the
Omnibus Franchising Guidelines (OFG)
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: Operator (PUB)
Relevant Issuances:
Memorandum Circular 2005-011, Department Order 2017-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Any Valid Government-Issued ID LTO Office, SSS Office, Pag-ibig Office,
111
Card (1 Original for presentation and 1 Photocopy)
PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Newly Selected Applicants: Notice of Selection Signed by the Board/ Regional Director (1 Original for presentation and 1 Photocopy)
Client
Current LTO Official Receipt (OR) and Certificate of Registration (CR) of vehicle/s not more than: PUB–5years old UV – 3 years old If the unit is not registered/ owned by the applicant: Contract of Lease (1 Original for presentation and 1 Photocopy) If the unit is not yet registered: Sales Invoice and Delivery Receipt
Land Transportation Office Client Vehicle manufacturer/distributor
Valid Passenger Accident Insurance Coverage of the Current Year (1 Original for presentation and 1 Photocopy)
Accredited Insurance Company
Official Receipt (after payment of filing fee) ((1 Original for presentation and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
Franchise Verification (to be provided by the LTFRB)
LTFRB Information System Management Division
Light Blue Folder Office Supply Store
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if not
possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
112
Board Resolution authorizing the Special Permit for Interim and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Special Permit for Interim and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD
1. Provides Petition/ Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents
2. Accepts and authenticates the attached requirements. 2.1 Checks completeness of requirements and prepares the assessment of Fees
None 2 hours 3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical
113
Division Statistician III Technical Division
4. Proceeds to Cashier (Door B)
3. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Legal Research Fee: PHP 10.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical
114
Division for evaluation.
Division
5.1 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the Petition/Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.2 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.3 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
None 3 days Board Members and Chairperson Office of the Board
5.4 Attests the Order and forwards to the Docket Section
None 1 day Executive Director Office of the Executive Director
5.5 Enters the order to the Docket Book and forwards to Information Systems Management Division
1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)
5.6 Segregates Order
None 1 day Administrative Aide VI ISMD
5.7 Encodes the Order in
None 1 day Information Technology
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the Franchise Processing System
Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 260 (1st 2 units) PHP 70.00PHP (excess/unit)
18 days
26. REQUEST FOR INSPECTION OF UNIT/S
To verify the existence of unit/s and its compliance to the policies of the Board
prior to the issuance of a Certificate of Public Convenience.
Required for Dropping and Substitution of units and Application for issuance of new
Certificate of Public Convenience.
Division: Technical Division
Classification: Highly Technical
Type of Transaction: Government to Client – G2C
Who may avail: Public Utility Vehicle Operator
Relevant Issuances: Memorandum Circular Nos. 2006-033, 2008-033, 2017-017, 2017-019
116
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (2 Original)
Window 7 – Technical Division
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Current LTO OR/CR of units subject for inspection if OR/CR are not yet available: Sales invoice and delivery receipts if not more than three (3) months from date of delivery
Land Transportation Office (LTO)
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if not
possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 Photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office, PhilHealth
Office, Philippine Postal Office , COMELEC Office,
DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing the Request for Unit/s Inspection and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Request 1. Provides None 15 minutes Administrative
117
form and checklist of requirements at PACD
Request form and checklist of requirements
Assistant II PACD Administrative Aide VI PACD
2. Submits Request Form with requirements at Window 7 Technical Division
2. Accepts and returns to the applicant the receiving copy of the Request including the scheduled date of inspection of units
None 1 hour Transportation Inspector Technical Division
2.1 Schedule of inspection of unit/s
None 5 days (After date of receipt of request)
Transportation Inspector Technical Division
3. Accompanies the Transport Inspectors for the conduct of scheduled inspection
3. Conducts actual unit inspection 3.1 Prepares the Motor Vehicle Inspection Report and forwards the same to the Transportation Development Officer
None 1 day 1 day
Transportation Inspector Technical Division
3.2 Evaluates the inspection report, signifies compliance of the unit/s to existing policies
None 3 days
Transportation Development Officer I or II Technical Division
3.3 Signs the Motor Vehicle Inspection Report
None 2 days Chief Transportation Development Officer (Division Chief) Technical Division
3.4 Assessment of necessary fees
None 1 hour Financial Analyst IV Technical Division
118
Financial Analyst II Technical Division
4. Claims the Payment Order Slip (POS) at Window 7
4. Issues Payment Order Slip (POS)
BUS and TH: PHP100.00/unit Smaller Denomination: (i.e. Van/SUV, PUJ, TX) PHP 50.00/unit
1 hour Financial Analyst II Technical Division
5. Proceeds to Cashier (Door B)
5. Receives payment & issues Official Receipt
Depends on the assessed fees
1hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
6. Claims the Motor Vehicle Inspection Report and submits a copy of the Official Receipt
6. Release the Motor Vehicle Inspection Report/s
None 1hour Transportation Inspector Technical Division
TOTAL: BUS and TH: PHP100.00/unit Smaller Denomination: (i.e. Van/SUV,
12 days, 5 hours and 15 minutes
119
PUJ, TX) PHP 50.00/unit
27. REQUEST FOR INSPECTION OF GARAGE
To verify the sufficiency of the garage prior to the issuance of a Certificate of
Public Convenience.
Division: Technical Division
Classification: Highly Technical
Type of Transaction: Government to Client – G2C
Who may avail: Public Utility Vehicle Operator
Relevant Issuances: Memorandum Circular Nos. 97-009-A, 2006-026, 2007-007, 2007-028, 2007-029, 2011-012, 2017-027 Department Order No. 2017-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form (2 Original)
Window 7 – Technical Division
Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
If Owned: Transfer Certificate of Title or Tax Declaration of the proposed garage If Not Owned: Transfer Certificate of Title or Tax Declaration of the proposed garage Contract of Lease or Notarized Authority to use the garage from the registered owner or holder
Land Registration Authority, City Hall Land Registration Authority, City Hall, Owner of the garage
Franchise Verification (to be provided by the LTFRB)
LTFRB Information System Management Division
For Authorized Representatives (Individual Operators):
Personal appearance of the
petitioner is required. However, if not
possible for petitioner to be
physically present, authorized
representative is allowed upon
presentation of:
Duly notarized Special Power of
Attorney (SPA) (1 Original for
Any Notary Public Office
120
presentation and 1 Photocopy)
Valid Government-Issued ID of the
applicant and authorized
representative (1 Original for
presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperative and Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing theRequest for Garage Inspection and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets request form and checklist of requirements at PACD)
1. Provides the request form and checklist of requirements
None 15 minutes Administrative Assistant II Technical Division
2. Submits Request Form with requirements at Window 7 Technical Division
2. Accepts and returns to the applicant the receiving copy of the request including the scheduled date of inspection
None 1 hour Transportation Inspector Technical Division
2.1 Schedule of inspection of garage
None 5 days (After date of receipt of request)
Transportation Inspector Technical Division
3. Accompanies the Transport Inspectors at the garage for the conduct of scheduled inspection
3. Inspects and measures the area of the proposed garage and inspects for its compliance to existing policy
None 1 day
Transport Inspector Technical Division
121
3.1 Informs the client when to claim the Garage Inspection Report
3.2 Prepares the Garage Inspection Report and forwards it to the Transportation Development Officer for evaluation
1 minute 1 day
3.3 Evaluates the Garage Inspection Report, signifies compliance of the garage, and forwards to the Chief Transportation Development Officer for signature
None 3 days
Transportation Development Officer I or II Technical Division
3.4 Signs the Garage Inspection Report
None 2 days Chief Transportation Development Officer (Division Chief) Technical Division
3.5 Assessment of necessary fees
None 1 hour Financial Analyst IV Technical Division Financial Analyst II Technical Division
4. Claims the Payment Order Slip (POS) at Window 7
4. Issues Payment Order Slip (POS)
For 1- 10 units: PHP 100 per garage For 11-30 units:
1hour Financial Analyst II Technical Division
122
PHP 200 per garage For 31-50 units: PHP 500 per garage For 50 units and above: PHP 1000 per garage Franchise verification: PHP 40
5. Proceeds to Cashier (Door B)
5. Receives payment & issues Official Receipt
Depends on the assessed fees
1hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
6. Claims the Garage Inspection Report and submits a copy of the Official Receipt at Window 7 (Technical Division)
6. Issues the Garage Inspection Report
None 1hour Technical Division/Section Personnel
TOTAL: For 1- 10 units: PHP 140 per garage
12 days, 5 hours and 16 minutes
123
with FV For 11-30 units: PHP 240 per garage with FV For 31-50 units: PHP 540 per garage with FV For 50 units and above: PHP 1040 per garage with FV
28. PETITION FOR STORAGE OF UNIT'S PLATE
The application can be availed by all CPC holders whose units are under
repair or under rehabilitation.
Allowable Period – Sixty (60) days only subject to one extension period of
sixty (60) days.
A penalty in the amount of PHP 250.00/month/unit shall be imposed for failure
to redeem the plate after the sixty (60) day period.
Division: Technical Division
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: All CPC Holders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Sworn Petition/Application (4 Original Copies)
Template of Petition/Application for Storage of Unit’s Plate can be secured from Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph
Valid Government-Issued LTO Office, SSS Office, Pag-ibig Office, PhilHealth
124
Identification Card with photograph of Applicant/Petitioner and current address (2 Original for presentation and 2 Photocopies)
Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Authorized Representatives (Individual Operators):
Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative and proof why petitioner is not physically present (1 Original for presentation and 1 Photocopy)
Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Cooperatives:
Board Resolution authorizing the Storage of Plate of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
For Corporation and Partnership:
Board Resolution/ Secretary’s Certificate authorizing theStorage of Plate of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1
Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office,
125
Original for presentation and 1 Photocopy)
DFA Office, etc.
Current LTO OR/CR of the unit/s (1 Original for presentation and 1 Photocopy)
Land Transportation Office
Surrender of Plates / Return Receipt of Plates (RRPL) (1 Original for presentation and 1 Photocopy) In case of lost plate: Duly notarized Affidavit of Loss (1 Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of the yellow plates
LTFRB-Technical Division Any Notary Public Office Land Transportation Office Highway Patrol Group Headquarters Land Transportation Office Land Transportation Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/Application form and checklist of requirements at PACD
1. Provides Petition/Application form and checklist of requirements
None 15 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 Technical Division the Sworn Application/Petition with supporting documents
2. Accepts and authenticates the attached requirements. 2.1 Assesses fees, retrieves records, updates operator’s
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
126
ledger of account
3. Claims POS at Window 11Technical Division
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit in excess of 60 days
1hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the
Petition/Applicatio
n with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for
the claim stub
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving
None 1 hour 1 day
Financial Analyst II, III, IV Statistician III Technical Division
127
which bears the
date when to
claim his/her copy
of the application/
petition
Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.
1 hour
Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the Petition/Application
None 3 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division
5.4 Reviews, signs, and forwards the draft Order to the Board
None 3 days Chief Transportation Development Officer (Division Chief) Technical Division
5.5 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation
3 days Chairperson and the Board Members Office of the Board
5.6 Attests the None 1 day Executive
128
Order and forwards to the Docket Section
Director Office of the Executive Director
5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division
None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I) Docket Section
5.8 Segregates Order
None 1 day Administrative Aide VI ISMD
5.9 Encodes the Order in the Franchise Processing System
None 1 day Information Technology Officer I ISMD
6. Claims Order at ISMD Releasing Unit, 2nd Floor
6. Releases Permit
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)
Penalty
18 days
129
Fee: PHP 250.00/month/unit in excess of 60 days
29. REQUEST FOR ACCREDITATION OF TAXI METER
PROVIDER
To ensure that taxi meters are sourced from authorized taxi meter providers
only.
Division: Technical Division
Classification: Highly-Technical
Type of Transaction:
Government-to-Business – G2B
Who may avail: Taxi Meter Provider
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Documentary Requirements:
Verified Application Form (1 Original and 1 Photocopy)
LTFRB Technical Division (Ground Floor) Window 10
For Sole Proprietorship: Business Name Registration (1 Original for presentation and 1 Photocopy) For Corporation/Partnership Registration and Articles of Incorporation and By-Laws (1 Original or Certified True Copy for presentation and 1 Photocopy)
Department of Trade and Industry Securities and Exchange Commission
Certificate of Accreditation from BIR: Machine Accreditation Number Software Accreditation Number (1 Original for presentation and 1 Photocopy)
Bureau of Internal Revenue
Location Map of shop and parking with complete address which can accommodate at least 3 units (1 Original for presentation and 1 Photocopy)
Client
Picture of establishment showing permanent signboard, classification and address (1 Original for presentation and 1 Photocopy)
Client
130
Warranty of taxi meter after installation (1 year for meter) (1 Original for presentation and 1 Photocopy)
Client
Duly notarized Affidavit of Undertaking to be liable to all dealers and agents (1 Original for presentation and 1 Photocopy)
Any Notary Public Office
DOST Certification/ Evaluation report that Taxi meter memory can store transactions for a period of 3 years
DOST
Technical Requirements:
List of units and serial numbers issued including those distributed to provincial distributors (the same to be submitted every 10th day of each month) (1 Original for presentation and 1 Photocopy)
Client
Bio-data with ID pictures of personnel of Client (1 Original for presentation and 1 Photocopy)
Client
Official Receipt of payment (after payment) (1 Original for presentation and 1 Photocopy)
Cashier Windows at Door B, Ground Floor, LTFRB Main Building
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets the Application form at Window 9 (Technical Division)
1. Provides Application form
None 15 minutes Administrative Assistant III Technical Division
2. Submits the notarized application with requirements at Window 9 Technical Division
2. Accepts the application with attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS) and returns to Applicant the Application with the attached requirements
None 1 hour 1 hour
Financial Analyst II, III Statistician III Technical Division
3. Proceeds to 3. Receives Filing Fee: 1 hour Administrative
131
Cashier (Door B) payment & issues Official Receipt
PHP 1500.00 Registration Fee: PHP 2500.00
Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
4.Files Official Receipt of Payment and entire application package with requirements at Window 9 Technical Division
4. Issues receiving copy of application and claim stub for Certificate of Accreditation or Order of Denial 4.1 Evaluates all documents 4.2 Inspects establishment and Taxi meter gadget
None 1 hour 14 days
3 hours
Senior Transportation Development Officer Technical Division Authorization Team (Division Chiefs of Central Office, Executive Director)
5. Claims Certificate of Accreditation or Order of Denial
5. Issues Certificate of Accreditation or Order of Denial
None 5 days Chairperson
Board members
TOTAL: PHP 4000.00
19 days, 7 hours and 15 minutes
132
30. ENLISTMENT FOR DRIVER’S ACADEMY
To ensure safety and comfort of commuters there is a need to train drivers of
Public Utility Vehicles and create a database for drivers for monitoring
purposes.
Division: Technical Division/Section
Classification: Highly Technical
Type of Transaction:
Government-to-Client (G2C)
Who may avail: Public Utility Vehicle drivers
Relevant Issuances:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application form (2 Original) Window 1 - Technical Division LTFRB website: www.ltfrb.gov.ph
Valid Professional Driver’s License (1 Photocopy)
Land Transportation Office
Recent 2x2 picture of the Driver Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets the Application form at Window 1 (Technical Division)
1. Provides Application form
None 15 minutes Administrative Assistant III Technical Division
2. Submits duly accomplished Application form at Window 1 Technical Division
2. Accepts the duly accomplished Application form with the attached requirements 2.1 Schedules the conduct of seminar
None 15 minutes 1 hour
Administrative Assistant III Technical Division Administrative Aide VI Technical Division
3. Receives the schedule of seminar at Window 01 Technical Division
3. Gives a copy of the received application with the schedule of seminar 3.1 Encodes the application
None 15 minutes 1 hour
Administrative Assistant III Technical Division Administrative Aide VI Technical
133
or the list of participants
Division
4. Attends the scheduled seminar at LTFRB Multi-Purpose Hall, 4th Floor
4. Conducts Seminar and examination 4.1 Gives return schedule to the applicant for the release of the result of the examination and/or Driver’s Academy ID 4.2 Checks the examination papers and encodes passed/failed participants 4.3 Endorses the list of participants who passed the examination to ISMD for recording, prepares, and prints the Driver’s Academy ID of the participants who passed
None
5. Checks the examination result based on the scheduled return date at Window 1 Technical Division
5. Issues the Payment Order Slip (POS) for the passers or advises to retake the examination for
None 1 hour Financial Analyst II Technical Division Administrative Aide VI
134
non-passers Technical Division
6. For Passers: pays the assessed fee 6.For Non-Passers: repeat the whole process
6. Receives the payment and issues the Official Receipt (OR)
Miscellaneous Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Technical Division Administrative Officer I (Cashier I) Technical Division Administrative Assistant II Technical Division
7.Claims the Driver’s Academy ID
7. Issues the Driver’s Academy ID
None 1 hour Technical Division/ Section personnel
TOTAL PHP 40.00 3 days and 6 hrs (Exclusive of waiting time for the scheduled seminar)
136
TRANSACTIONS WHICH REQUIRE THE EXERCISE
OF QUASI-JUDICIAL FUNCTION
1. ISSUANCE OF A NEW CERTIFICATE OF PUBLIC
CONVENIENCE (CPC)
An application filed by any person or entity who intends to operate public utility
vehicle/s such as Public Utility Bus, Public Utility Jitney, Utility Vehicle Express,
Taxi, Premium Point-to-Point, Tourist Transport Service, School Transport,
Shuttle Service, Truck For Hire, etc.
Office or Division: Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any person who intends to secure a new Certificate of Public Convenience
Relevant Issuances:
Executive Order 202, Department Order Nos. 2015-018, 2017-011, Memorandum Circular Nos. 92-009, 97-1097, 2005-011, 2010-22, 2011-018, 2011-014, 2011-016, 2013-004, 2013-006, 2015-011, 2015-008, 2019-013
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application alleging proof of
citizenship, financial capacity with
annexes and indicating therein the
email address and contact number of
Applicant and verification and
certification against Non-Forum
Shopping (4 Original Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity
and truthfulness of the documents
submitted)
Public Assistance and Complaints Desk (PACD),
Ground Floor, or
LTFRB website: www.ltfrb.gov.ph
Notary Public
Client
Orange Folder Office Supply Store
One (1) photocopy of each of the following documentary requirements. Originals
to be presented during hearing:
LTO OR/CR of unit/s sought to be Land Transportation Office
137
authorized with year model
If unit is encumbered:
Certificate of Conformity
If unit is leased:
Affidavit of Undertaking Pursuant to
MC 2018-015
If unit is imported or rebuilt:
Certificate of Year Model (JAO 2014-
02) FOR TH
Bank/Financial Institution
The form is available at the Public Assistance
and Complaints Desk (PACD)
Land Transportation Office
Except for Partnership,
Corporation, Cooperative and
individual PUJ operator:
Certificate of Business Name
Department of Trade and Industry
If with at least ten (10) units:
Undertaking to Comply the Tree
Planting requirement pursuant MC
2020-076, in relation to BR No. 021,
series of 2021
Local Government Unit (LGU) and/or Department
of Environment and Natural Resources (DENR)
Proof of Filipino Citizenship
For Individual Applicant:
Proof of Filipino citizenship (Birth
Certificate, Passport, Voter’s ID or
any valid Government-issued
Identification Card showing
citizenship
For Juridical Entity:
For Corporation
Articles of Partnership/Incorporation
and By-laws
Certificate of Registration
For Cooperative
Articles of Cooperation and By-laws
Philippine Statistics Authority (PSA), Department
of Foreign Affairs (DFA), Commission on Election
(COMELEC), Municipal/City Hall, Local Civil
Registrar
Securities and Exchange Commission Office
Securities and Exchange Commission Office
Cooperative Development Authority
138
Certificate of Registration
Certificate of Good Standing
Cooperative Development Authority
Office of the Transport Cooperative
Proof of Existence and Sufficiency of Garage
If the Applicant is the owner:
Transfer Certificate of Title (TCT)/
Tax Declaration in the name of the
applicant
If the Applicant is not the owner:
Notarized Contract of
Lease/Authority to use with TCT of
Lessor
Register of Deeds Office in the City or
Municipality where the property is located
Contract of Lease or Authority to Use Garage
from the lot owner
Proof of Financial Capability
Stamped received of Latest Income
Tax Return or Certificate of
Registration with BIR (Transportation
as line of business), if newly
registered operator
If PUJ, TX, STS, TC and UV:
Proof of Bank Deposit in the amount
of PHP 20,000/unit
If PUB, SHB, TB, and TH:
PHP50,000 per unit
and
For operators with more than three
(3) units:
Audited Financial Statement
Revenue District Office of Bureau of Internal
Revenue where the applicant is duly registered
Banks or any financial institutions where the
money or fund of the applicant is deposited
Client
LTFRB Motor Vehicle Inspection
Report with Picture of unit during
inspection
Client
For Applications under PUVMP:
Fleet Management System with
organized vehicle dispatch procedure
(except for Taxi, Truck for Hire,
Tourist Transport Service, Shuttle
Bus, School Transport Service)
Any Third Party Fleet Manager or Applicant may
devise its own Fleet Management System
139
For applications under PUVMP:
Automatic Fare Collection System
(AFCS) for Highly Urbanized Cities
(HUCs) (except for Truck for Hire,
Tourist Transport Service, Shuttle
Bus, School Transport Service). For
Rural Areas, Undertaking to comply
with the AFCS
Any Automatic Fare Collection System (AFCS)
Provider
For Tourist Transport Service
Valid Department of Tourism (DOT)
and Department of Transportation
(DOTr) Endorsement Letters per
Department Order No. 2013-004
Valid Concession Agreeement
Department of Tourism (DOT) and Department of
Transportation (DOTr) offices
Hotels, Travel Agencies, and the like
For School Transport Service
Valid Parent-Teacher Association or
School Certification/Endorsement
Letter Authorizing/Accrediting the
School Service
From the Association or School to be serviced by
Applicant.
For Truck-for-Hire
Notarized Hauling Contract with
duration of contract, or
Authority to Operate in Ports, Trade
Centers, Economic Zone and the like.
Can be made by the contracting parties
Ports, Trade Centers and Economic Zones
For Shuttle Service
Notarized Shuttle Service Contract
with duration, time and the specific
pick up and drop off points
Client
For UV Express Service
Proof/Certificate of Existence of
Endpoint Terminals- Origin and
Destination
Secured from Property Owner of the terminal
To be submitted during the
hearing:
Proof of Publication of Notice of
Hearing
a. Affidavit of Publication by
the publisher
b. Clippings of the Newspaper
Private Publisher
140
where the Notice was
published
Cover page: Formal Offer of
Evidence containing all exhibits duly
marked
Client
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA)
Valid Government-Issued ID of the
applicant and authorized
representative
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives
Board Resolution authorizing the
filing of application for New Certificate
of Public Convenience and
delegating the authorized
representative/s to file and to appear
during the Hearing.
Valid Government-Issued ID of the
authorized representative
From the Cooperative’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
Certificate authorizing the filing of
application for New Certificate of
Public Convenience and delegating
the authorized representative/s to file
and to appear during the Hearing.
Valid Government-Issued ID of the
authorized representative
From the Corporation’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
141
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD, then proceeds to the pre-evaluation
1. Provides Petition/ Application form and checklist of requirements and evaluates the completeness of documents
None 30 minutes Administrative
Assistant II
PACD
Administrative
Aide VI
PACD
2. Submits to
Window 8 and 9
the Verified
Application/Petition
with supporting
documents
2.Receives the
Verified
Application/
Petition with
supporting
documents
2.1 Checks
completeness
of
requirements
and prepares
the
assessment of
Fees
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical
Division
3. Claims POS and
list of lacking
requirements if any
at Window 11
3. Issues
Payment Order
Slip (POS)and
list of lacking
requirements if
any
None
1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical
Division
4. Proceeds to
Cashier (Door B)
4. Receives
payment &
issues Official
Receipt
Filing Fee:
For1st2
units:
PHP
510.00
Succeedin
g units:
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier
142
PHP
70.00/unit
Legal
Research
Fee: PHP
10.00
Inspection
Fee:
PHP
50.00 –
PUV (with
gross
weight not
exceeding
4,500 kg)
per unit
PHP
100.00 –
bus and
truck per
unit
I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to the Legal for
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
143
issuance of Notice of Hearing.
5.3 Types Notice of Hearing 5.4 Calendars
the schedule of
hearing
None 2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Receives Notice
of Hearing sent via
the email address
of the applicant
6. Sends /
Issues the
Notice of
Hearing to the
applicant thru
None 2 days Administrative
Assistant III
(Stenographic
Reporter II)
Legal Division
Special Procedure
during
Community
Quarantine only:
7. Drops/submits
the sealed Formal
Offer of Evidence
10 days prior to
the scheduled
hearing at Door D
(Legal)
7.1 Receives the
Zoom link for the
scheduled online
hearing thru text
and/or email
7.2 Attends the
hearing by
presenting the
7. Receives
the sealed
Formal Offer
of Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
hearing
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
144
Original
Documents
7. Attends
scheduled hearing
and submits Formal
Offer of Evidence
before the Hearing
Officer
7. Conducts
Hearing and
submits the
case for
resolution after
the reception of
the Formal
Offer of
Evidence
(FOE)
7.1 Drafts and
evaluates the
Decision/
Order for
recommendatio
n to the Board
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
None 22 days
5 days and 4
hours
6 days
2 days
2 days
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide VI
Legal Division
Administrative
Aide I
Legal Division
Chairperson and
Board Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
145
7.5 Segregates
Decision/Order
7.6 Encodes
Decision/
Order in the
Franchise
Processing
System
2 days
2 days
Administrative Aide VI ISMD Information Technology Officer I ISMD
8. Claims
Decision/Order at
ISMD Releasing
Unit, 2nd Floor
8. Releases
the Decision/
Order
None 4 hours Records Officer II
ISMD
Data Entry
Machine Operator
III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer I
ISMD
Administrative
Aide VI
ISMD
TOTAL: PHP
570.00
(1st 2 units
for PUVs
with gross
weight not
exceeding
4,500
kg/unit)
71 days 30
minutes (20
days from the
date the case
is submitted
for
Resolution)
146
PHP 70.00
(excess/
unit)
2. ISSUANCE OF A NEW CERTIFICATE OF PUBLIC
CONVENIENCE (CPC) FOR TRANSPORTATION NETWORK
VEHICLE SERVICE (TNVS)
An application to secure a CPC to operate a Transportation Network
Vehicle Service (TNVS)
Office or Division: Central Office
Classification: Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any person who intends to secure a new Certificate of Public
Convenience to operate a Transportation Network Vehicle Service
(TNVS)
Relevant Issuances:
Executive Order 202, Department Order No. 2015-011, Memorandum Circular No. 2015-15, 2015-016, 2015-017, 2015-018, 2015-15-A, 2015-016-A, 2015-017-A, 2015-018-A, 2018-003, 2018-019, 2019-036, 2019-042
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application alleging proof of
citizenship, financial capacity with
annexes and indicating therein the
email address and contact number of
Applicant and verification and
certification against Non-Forum
Shopping (4 Original Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity
and truthfulness of the documents
submitted)
Public Assistance and Complaints Desk (PACD),
Ground Floor, or
LTFRB website: www.ltfrb.gov.ph, or
Notary Public
Client
Orange Folder Office Supply Store
One (1) photocopy of each of the following documentary requirements. Originals
to be presented during hearing.
147
LTO OR/CR of unit/s sought to be
authorized with year model
If unit is encumbered:
Certificate of Conformity
If unit is leased:
Affidavit of Undertaking pursuant to
MC 2018-015
Land Transportation Office
Bank/Financial Institution
Public Assistance and Complaints Desk (PACD)
Certificate of Business Name Department of Trade and Industry (DTI)
Certificate of Accreditation and Good
Standing from the TNC
Transport Network Company where the applicant
is accredited
Police and NBI Clearances of the
Driver
PNP Office and NBI Office
Proof of Filipino Citizenship
For Individual Applicant:
Proof of Filipino citizenship (Birth
Certificate, Passport, Voter’s ID or
any valid Government-issued
Identification Card showing
citizenship
Philippine Statistics Authority (PSA), Department
of Foreign Affairs (DFA), Commission on Election
(COMELEC), Municipal/City Hall, Local Civil
Registrar
Proof of Existence and Sufficiency of Garage
If the Applicant is the owner:
Transfer Certificate of Title (TCT)/
Tax Declaration in the name of the
applicant
If the Applicant is not the owner:
Notarized Contract of
Lease/Authority to use with TCT of
Lessor
Register of Deeds Office in the City or
Municipality where the property is located
Contract of Lease or Authority to Use Garage
from the lot owner
Proof of Financial Capability
148
Stamped Received of Latest Income
Tax Return or Certificate of
Registration with BIR (Transportation
As Line Of Business), If Newly
Registered Operator
Proof of Bank Deposit in the amount
of PHP 20,000/unit
Revenue District Office of Bureau of Internal
Revenue
Banks or any financial institutions
LTFRB Motor Vehicle Inspection
Report with pictures taken during the
inspection
Client
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of Duly notarized
Special Power of Attorney (SPA)
Valid Government-Issued ID of the
applicant and authorized
representative
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Opens the link – ltfrb.ph.net/tnvs
None (System
Generated)
2. Fills up the form
provided by the
system with correct
and complete
details and
information
None (System
Generated)
3. Follow the steps
provided by the
system
None (System
Generated)
4. Prints the
confirmation email
and bring it during
your appointment
date
4. Sends confirmation email for registration and appointment date
None (System
Generated)
149
5. Prints the
application form
and have it
notarized
None
6. Submits to
Window 6 the
Verified Application/
Petition with
complete
requirements
6.Receives the
Verified
Application/
Petition with
supporting
documents
6.1 Checks
completeness
of
requirements
and prepares
the
assessment of
Fees
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical
Division
7. Claims POS and
list of lacking
requirements if any
at Window 11
7. Issues of
Payment Order
Slip (POS)
and list of
lacking
requirements if
any
None 1 hour
Financial Analyst II, III & IV Technical Division Statistician III Technical
Division
8. Proceeds to
Cashier (Door B)
8. Receives
payment &
issues Official
Receipt
Filing Fee:
For1st2
units:
PHP
510.00
Succeedin
g units:
PHP
70.00/unit
Legal
Research
Fee: PHP
10.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
150
Inspection
Fee:
PHP
50.00 –
PUV (with
gross
weight not
exceeding
4,500 kg)
per unit
9. Submits the Petition/ Application with Official Receipt of Payment at Window 10 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
9. Receives Application/ Petition with Official Receipt and issues claim stub 9.1 Transmits to Receiving Window the Application/ Petition received 9.2 Application/ Petition officially received are forwarded to the Legal for issuance of Notice of Hearing.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
9.3 Types Notice of Hearing 9.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
10. Receives
Notice of Hearing
10. Sends the
Notice of
None 2 days Administrative
Assistant III
151
sent via email
address of
applicant
Hearing to the
Applicant thru
(Publication of
Notice of
Hearing by the
client/applicant
)
(Stenographic
Reporter II)
Legal Division
Special Procedure
during
Community
Quarantine only:
11. Drops/submits
the sealed Formal
Offer of Evidence
10 days prior to
the scheduled
hearing at Door D
(Legal)
11.1 Receives the
Zoom link for the
scheduled online
hearing thru text
and/or email
11.2 Attends the
hearing by
presenting the
Original
Documents
11. Receives
the sealed
Formal Offer
of Evidence
11.1 Sends
the Zoom link
3 days prior to
the scheduled
hearing thru
text or email
11.2 Conducts
hearing
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
11. Attends
scheduled hearing
and submits Formal
Offer of Evidence
before the Hearing
Officer
11. Conducts
Hearing and
submits the
case for
resolution after
the reception of
the Formal
Offer of
None 22 days
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide VI
152
Evidence
(FOE)
11.1 Drafts and
evaluates the
Decision/
Order for
recommendatio
n to the Board
11.2 Reviews
and signs the
Decision/Order
11.3 Attests
the
Decision/Order
and forwards to
the Docket
Section
11.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
11.5
Segregates
Decision/Order
11.6 Encodes
Decision/
Order in the
5 days and 4
hours
6 days
2 days
2 days
2 days
2 days
Legal Division
Administrative
Aide I
Legal Division
Chairperson and
Board Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide VI ISMD Information Technology Officer I ISMD
153
Franchise
Processing
System
12. Claims
Decision/Order at
ISMD Releasing
Unit, 2nd Floor
12. Releases
the Decision/
Order
None 4 hours Records Officer II
ISMD
Data Entry
Machine Operator
III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer I
ISMD
Administrative
Aide VI
ISMD
TOTAL: PHP
570.00
(1st 2 units
for PUVs
with gross
weight not
exceeding
4,500
kg/unit)
PHP 70.00
(excess/u
nit)
71 days (20
days from the
date the case
is submitted
for resolution)
Notes:
1. Only those with complete details and information submitted via on-line will be
processed on the appointment date;
154
2. Unit subject for application must not be more than three (3) years old;
3. Only applicants are allowed to file. If the applicant is not available, the direct
ascendant/descendant is allowed provided a special power of attorney is
presented together with a photocopy of a government valid issued ID.
4. Provisional authority will be issued to applicants with complete requirements.
5. Accreditation to TNCs will be done only after the issuance of the provisional
authority (pa).
6. Allowable units per operator are limited to three (3) units only.
3. EXTENSION OF VALIDITY OF CERTIFICATE OF PUBLIC
CONVENIENCE
An application filed by any CPC holder to extend the validity of an existing
franchise prior to its expiry.
Office or Division:
Central Office
Classification: Highly Technical Transaction which in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: CPC holder who intends to extend the validity of their existing CPC
Relevant Issuances:
Executive Order No. 202, Memorandum Circular Nos. 94-011, 99-017, 2003-029, 2007-036, 2009-006, 2010-014, 2012-004, 2012-028,2013-002, 2015-019, 2019-034
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application alleging proof of
citizenship, financial capacity with
annexes and indicating therein the
email address and contact number of
Applicant and verification and
certification against Non-Forum
Shopping (4 Original Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity
and truthfulness of the documents
submitted)
Public Assistance and Complaints Desk (PACD),
Ground Floor, or
LTFRB website: www.ltfrb.gov.ph
Notary Public
Client
Dark Blue Folder Office Supply Store
155
One (1) photocopy of each of the following documentary requirements. Originals
to be presented during hearing.
LTO OR/CR of authorized unit/s with
year model
Land Transportation Office where the unit is
registered
Except for Partnership,
Corporation, Cooperative and
individual PUJ operator:
Certificate of Business Name
Department of Trade and Industry
If with at least ten (10) units:
Undertaking to Comply the Tree
Planting requirement pursuant MC
2020-076, in relation to BR No. 021,
series of 2021
Local Government Unit (LGU) and/or Department
of Environment and Natural Resources (DENR)
Proof of Filipino Citizenship
For Individual Applicant:
Proof of Filipino citizenship (Birth
Certificate, Passport, Voter’s ID or
any valid Government-issued
Identification Card showing
citizenship
For Juridical Entity:
For Corporation
Articles of Partnership/Incorporation
and latest General Information Sheet
(GIS)
Certificate of Registration
For Cooperative
Articles of Cooperation and by-laws
Certificate of Registration
Certificate of Good Standing
Philippine Statistics Authority (PSA), Department
of Foreign Affairs (DFA), Commission on Election
(COMELEC), Municipal/City Hall, Local Civil
Registrar
Securities and Exchange Commission Office
Securities and Exchange Commission Office
Cooperative Development Authority
Cooperative Development Authority
Office of the Transport Cooperatives
Proof of Existence and Sufficiency of Garage
If the Applicant is the owner:
156
Transfer Certificate of Title (TCT)/
Tax Declaration in the name of the
applicant
If the Applicant is not the owner:
Notarized Contract of
Lease/Authority to use with TCT of
Lessor
Register of Deeds Office in the City or
Municipality where the property is located
Contract of Lease or Authority to Use Garage
from the lot owner
Proof of Financial Capability
Stamped received of Latest Income
Tax Return
If PUJ, TX, STS, TC and UV:
Proof of Bank Deposit in the amount
of PHP 20,000/unit
If PUB, SHB, TB, and TH:
PHP50,000 per unit and
For operators with more than three
(3) units:
Audited Financial Statement
Revenue District Office of Bureau of Internal
Revenue
Banks or any financial institutions
Banks or any financial institutions
Client
For School Transport Service
Valid Parent-Teacher Association or
School Certification/Endorsement
Letter Authorizing/Accrediting the
School Service
From the Association or School to be serviced by Applicant.
For Truck-for-Hire
Notarized Hauling Contract with
duration of contract, or
Authority to Operate in Ports, Trade
Centers, Economic Zone and the like
Client
Philippine Ports Authority, Trade Centers or
Economic Zones
For Tourist Transport Service
Valid Department of Tourism (DOT)
and Department of Transportation
(DOTr) Endorsement Letters per
Department Order No. 2013-004
Valid Concession Agreement
Department of Tourism (DOT) and Department of
Transportation (DOTr) offices
Hotels, Travel Agencies, and the like
157
For Shuttle Service
Notarized Shuttle Service Contract
with duration of contract and the
specific pick up and drop off points
Client
For UV Express Service
Certificate of Existence of Endpoint
Terminals- Origin and Destination
Secured from Property Owner of the terminal
To be submitted during the
hearing:
Proof of Publication of Notice of
Hearing
a. Affidavit of Publication by
the publisher
b. Clippings of the Newspaper
where the Notice was
published
Cover page: Formal Offer of
Evidence containing all exhibits duly
marked
Private Publisher
Client
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA)
Valid Government-Issued ID of the
operator and authorized
representative
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives
Board Resolution authorizing the
filing of application for Extension of
Certificate of Public Convenience and
delegating the authorized
representative/s to file and to appear
during the Hearing.
From the Cooperative’s Board of Directors
158
Valid Government-Issued ID of the
authorized representative
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
Certificate authorizing the filing of
application for Extension of
Certificate of Public Convenience and
delegating the authorized
representative/s to file and to appear
during the Hearing.
Valid Government-Issued ID of the
authorized representative
From the Corporation’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD and proceeds to the pre-evaluation
1. Provides Petition/ Application form and checklist of requirements
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents
2.Receives the Verified Application/ Petition with supporting documents 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS 3. Issues of None 1 hour Financial Analyst
159
and list of lacking requirements if any at Window 11
Payment Order Slip (POS) and list of lacking requirements if any
II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to Cashier (Door B)
4. Receives payment & issues Official Receipt
Filing Fee:
For 1st 2
units:
PHP510.00
Succeedin
g units:
PHP
70.00/unit
Clearance of Account Fee: Php 50.00 Legal Research Fee: PHP 10.00
Franchise Verification Fee: PHP 40.00
For Expired CPCs: MC 2012-028 TH, SB, TTS and SHB Regular Penalty: 5,000 Additional
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
160
Penalty: 500 per month MC 2012-004 PUJ Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month MC 2010-027 Regular Penalty: 10,000 per unit Taxi Additional Penalty: 1,000 per unit per month UV Express Additional Penalty: 1,500 per unit per month PUB Additional Penalty: 2,000 per unit per
161
month MC 2019-034 TNVS Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to the Legal for issuance of Notice of Hearing.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
162
5.3 Types Notice of Hearing 5.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Receives Notice
of Hearing sent via
the email address
of the applicant
6. Sends the
Notice of
Hearing to the
Applicant thru
(Publication of
Notice of
Hearing by the
client/applicant)
None 2 days Administrative
Assistant III
(Stenographic
Reporter II)
Legal Division
Special
Procedure during
Community
Quarantine only:
7. Drops/submits
the sealed Formal
Offer of Evidence
10 days prior to
the scheduled
hearing at Door D
(Legal)
7.1 Receives the
Zoom link for the
scheduled online
hearing thru text
and/or email
7.2 Attends the
hearing by
presenting the
Original
Documents
7. Receives the
sealed Formal
Offer of
Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
hearing
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
163
7. Attends
scheduled hearing
and submits
Formal Offer of
Evidence before
the Hearing Officer
7. Conducts
Hearing and
submits the
case for
resolution after
the reception of
the Formal Offer
of Evidence
(FOE)
7.1 Drafts and
evaluates the
Decision/ Order
for
recommendatio
n to the Board
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
7.5 Segregates
Decision/Order
None 22 days
5 days and 4
hours
6 days
2 days
2 days
2 days
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide VI
Legal Division
Administrative
Aide I
Legal Division
Chairperson and
Board Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide VI
164
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
2 days
ISMD Information Technology Officer I ISMD
8. Claims
Decision/Order at
ISMD Releasing
Unit, 2nd Floor
8. Releases the
Decision/ Order
None 4 hours Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer I
ISMD
Administrative
Aide VI
ISMD
TOTAL: Filing Fee: PHP 610.00 (1st 2 units)
PHP 70.00 (excess/unit) For Expired CPCs: MC 2012-028
71 days and
30 minutes
(20 days from
the date the
case is
submitted for
resolution)
165
TH, SB, TTS and SHB Regular Penalty: 5,000 Additional Penalty: 500 per month MC 2012-004 PUJ Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month MC 2010-027 Regular Penalty: 10,000 per unit Taxi Additional Penalty: 1,000 per unit per month UV Express Additional Penalty: 1,500 per
166
unit per month PUB Additional Penalty: 2,000 per unit per month MC 2019-034 TNVS Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month
4. MODIFICATION OF ROUTE
An application filed by a CPC holder to change base and/or change area of
operation, or make other substantial changes on authorized routes.
Office or Division:
Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: CPC holder (applicable to TH, Tourist Transport, Taxi, School Transport Service and Shuttle Service) who intends to change base and/or change area of their operation, or make other substantial changes on their authorized routes.
Relevant Issuances:
Department Order No. 2010-022, Memorandum Circular Nos. 2012-21and 2013-01
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application alleging proof of
citizenship, financial capacity with
Public Assistance and Complaints Desk (PACD),
Ground Floor, or
167
annexes and indicating therein the
email address and contact number of
Applicant and verification and
certification against Non-Forum
Shopping (4 Original Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity
and truthfulness of the documents
submitted)
LTFRB website: www.ltfrb.gov.ph
Notary Public
Client
Mint Green Folder Office Supply Store
One (1) photocopy of each of the following documentary requirements. Originals to be presented during hearing.
LTO OR/CR of authorized unit/s with
year model
Land Transportation Office
For TH, Tourist Transport, Taxi,
School Transport Service and
Shuttle Service
Clearance of Accounts from LTFRB-
Regional Franchising and Regulatory
Offices where the CPC is originally
authorized
Technical Division
For School Transport Service
Valid Parent-Teacher Association or
School Certification/Endorsement
Letter Authorizing/Accrediting the
School Service
From the Association or School to be serviced by applicant
For Tourist Transport Service
Valid Department of Tourism (DOT)
and Department of Transportation
(DOTr) Endorsement Letters per
Department Order No. 2013-004
Valid Concession Agreement
Department of Tourism (DOT) and Department of
Transportation (DOTr) offices
Hotels, Travel Agencies, and the like
For Truck-for-Hire
Notarized Hauling Contract with
duration of contract, or
Authority to Operate in Ports, Trade
Client
Ports, Trade Centers or Economic Zones
168
Centers, Economic Zone and the like
For Shuttle Service
Notarized Shuttle Service Contract
with duration of contract, time and the
specific pick up and drop off
Client
To be submitted during the hearing
Proof of Publication of Notice of
Hearing
a. Affidavit of Publication by
the publisher
b. Clippings of the Newspaper
where the Notice was
published
Cover page: Formal Offer of
Evidence containing all exhibits duly
marked
Private Publisher
Client
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA)
Valid Government-Issued ID of the
authorized operator and
representative
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
169
For Cooperatives
Board Resolution authorizing the
application for Modification of Route
and delegating the authorized
representative/s to file application
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present
From the Cooperative’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
Certificate Authorizing the Filing of
Application for the Modification of
Route and Delegating the Authorized
Representative/S to File and to
appear during the Hearing.
Valid Government-Issued ID of the
authorized representative
From the Corporation’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD and proceeds to the pre-evaluation
1. Provides Petition/ Application form and checklist of requirements
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents
2.Receives the Verified Application/Petition with supporting documents 2.1 Retrieves records, updates operator’s ledger of account, checks
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
170
completeness of requirements and prepares the assessment of Fees
3. Claims POS and list of lacking requirements if any at Window 11
3. Issues Payment Order Slip (POS) and list of lacking requirements if any
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Cashier receives the payment and issue the Official Receipt
Filing Fee:
For1st2
units:
PHP 510.00
Succeeding
units:
PHP
70.00/unit
Legal Research Fee: PHP 10.00
Clearance
Fee: PHP 50
Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
171
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to the Legal for issuance of Notice of Hearing.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Types Notice of Hearing 5.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Receives
Notice of Hearing
sent via the email
address of the
applicant
6. Sends /
Issues the
Notice of
Hearing to
applicant
through e-mail
None 2 days Administrative
Assistant III
(Stenographic
Reporter II)
Legal Division
Special
Procedure
during
Community
Quarantine only:
7. Drops/submits
the sealed
7. Receives the
sealed Formal
None
10 minutes
Administrative
Aide VI
172
Formal Offer of
Evidence 10
days prior to the
scheduled
hearing at Door
D (Legal)
7.1 Receives the
Zoom link for the
scheduled
online hearing
thru text and/or
7.2 Attends the
hearing by
presenting the
Original
Documents
Offer of
Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
hearing
None
None
1 day
22 days
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
7. Attends
scheduled
hearing and
submits Formal
Offer of Evidence
before the
Hearing Officer
7. Conducts
Hearing and
submits the case
for resolution
after the
reception of the
Formal Offer of
Evidence (FOE)
7.1 Drafts and
evaluates the
Decision/ Order
for
recommendation
to the Board
7.2 Reviews
and signs the
Decision/Order
None 22 days
5 days and 4
hours
6 days
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide VI
Legal Division
Administrative
Aide I
Legal Division
Chairperson
and Board
Members
Office of the
173
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
7.5 Segregates
Decision/Order
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
2 days
2 days
2 days
2 days
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide VI ISMD Information Technology Officer I ISMD
8. Claims
Decision/Order at
ISMD Releasing
Unit, 2nd Floor
8. Releases the
Decision/ Order
None 4 hours Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
Information
Systems
Researcher I
ISMD
174
Records Officer
I
ISMD
Administrative
Aide VI
ISMD
TOTAL: PHP 610.00 (1st 2 units) PHP 70.00 (excess/unit)
71 days and
30 minutes
(20 days from
the date the
case is
submitted for
resolution)
5. CHANGE OF NAME (CORPORATION, PARTNERSHIP,
COOPERATIVE)
An application filed by a CPC holder who intends to change their registered
corporate name.
Office or Division:
Central Office
Classification: Transaction which require quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any Corporation, Partnership or Cooperative with a CPC who intends to change their registered corporate name
Relevant Issuances:
Memorandum Circular Nos. 2008-034 and 2002-015
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application alleging proof of
citizenship, financial capacity with
annexes and indicating therein the
email address and contact number of
Applicant and verification and
certification against Non-Forum
Shopping (4 Original Copies)
The Petition/Application must be
Public Assistance and Complaints Desk (PACD),
Ground Floor, or
LTFRB website: www.ltfrb.gov.ph
Notary Public
175
notarized
Attestation (as to the authenticity
and truthfulness of the documents
submitted)
Client
One (1) photocopy of each of the following documentary requirements. Originals to be presented during hearing.
For Authorized Representatives of Applicant
For Cooperatives
Board Resolution Authorizing the
Filing of Application for Change of
Name and Delegating the Authorized
Representative/S to File and to
appear during the Hearing.
Valid Government-Issued ID of the
authorized representative
Amended Articles of Cooperation and
Certificate of Registration
From the Cooperative’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
Cooperative Development Authority
For Corporation and Partnership Amended Articles of
Partnership/Incorporation and Latest
General Information Sheet
Certificate of Registration
Board Resolution/ Secretary’s Certificate authorizing the Change of Name and designating the authorized representative/s to file Petition Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present
Securities and Exchange Commission Office
Securities and Exchange Commission Office
From the Corporation’s Board of Directors LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
To be submitted during the hearing
Proof of Publication of Notice of
176
Hearing
a. Affidavit of Publication by
the publisher
b. Clippings of the Newspaper
where the Notice was
published
Cover page: Formal Offer of
Evidence containing all exhibits duly
marked
Private Publisher
Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements at PACD and proceeds to the pre-evaluation
1. Provides Petition/ Application form and checklist of requirements
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Windows 8 and 9 the Verified Application/Petition with supporting documents
2.Receives the Verified Application/Petition with supporting documents 2.1 Checks completeness of requirements and prepares the assessment of Fees
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS and list of lacking requirements if any at Window 11
3. Issues of Payment Order Slip (POS) and list of lacking requirements if any
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment & issues Official Receipt
Filing Fee:
PHP 510.00
1 hour Administrative Officer III (Cashier II) Administrative Division
177
Legal
Research
Fee:
PHP 10.00
Franchise
Verification:
PHP 40.00
Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received
5.2 Application/ Petition officially received is forwarded to the Legal for issuance of Notice of Hearing.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Types Notice of Hearing 5.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Receives
Notice of Hearing
sent via the email
address of the
6. Sends /
Issues the
Notice of
Hearing to
None 2 days Administrative
Assistant III
(Stenographic
Reporter II)
178
applicant
applicant
through e-mail
Legal Division
Special
Procedure
during
Community
Quarantine only:
7. Drops/submits
the sealed
Formal Offer of
Evidence 10
days prior to the
scheduled
hearing at Door
D (Legal)
7.1 Receives the
Zoom link for the
scheduled
online hearing
thru text and/or
7.2 Attends the
hearing by
presenting the
Original
Documents
7. Receives the
sealed Formal
Offer of
Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
hearing
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
7. Attends
scheduled
hearing and
submits Formal
Offer of Evidence
before the
Hearing Officer
7. Conducts
Hearing and
submits the case
for resolution
after the
reception of the
Formal Offer of
Evidence (FOE)
7.1 Drafts and
evaluates the
Decision/ Order
None 22 days
5 days and 4
hours
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide VI
Legal Division
Administrative
Aide I
179
for
recommendation
to the Board
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
7.5 Segregates
Decision/Order
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
6 days
2 days
2 days
2 days
2 days
Legal Division
Chairperson
and Board
Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide VI ISMD Information Technology Officer I ISMD
8. Claims
Decision/Order at
ISMD Releasing
8. Releases the
Decision/ Order
None 4 hours Records Officer
II
ISMD
180
Unit, 2nd Floor
Data Entry
Machine
Operator III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer
I
ISMD
Administrative
Aide VI
ISMD
TOTAL: PHP 560.00 71 days and
30 minutes
(20 days from
the date the
case is
submitted for
resolution)
6. CONSOLIDATION OF CASES
An application filed by a CPC holder who intends to apply for a single case
number assignment (consolidated case) of their CPCs having identical or parallel
routes or common area of operation per franchise.
Office: Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any CPC Holder who wants to consolidate his/her valid CPC
Relevant Memorandum Circular No. 2010-013, 2017-033, 2019-066
181
Issuances:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application alleging proof of citizenship,
financial capacity with annexes and
indicating therein the email address
and contact number of Applicant and
verification and certification against
Non-Forum Shopping (4 Original
Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity and
truthfulness of the documents
submitted)
Public Assistance and Complaints Desk (PACD), or LTFRB website: www.ltfrb.gov.ph Notary Public Client
One (1) photocopy of each of the following documentary requirements. Originals to be presented during hearing.
LTO OR/CR of existing unit/s with year
model to be consolidated
Undertaking on the following:
● that the proposed substitute
units shall be compliant with the
specifications and standards
under OFG and DTI-PNS
(Note: For UV Express service,
only class 3 Public Utility Vehicle
(PUV) shall be accepted);
● to substitute the existing
authorized units within the
period:
-6 months – 25% of the total
number of authorized units
- 9 months – 50% of the total
number of authorized units
-12 months – 100% of the total
number of authorized units;
● that they will immediately
comply with the approved
Land Transportation Office
Client
Client
Client
182
rationalization study, if the route
applied are not yet covered by
LPTRP or DOTr rationalization
study;
● to submit Fleet Management
System with organized vehicle
dispatch procedures upon
availability of compliant units (1
Original);
● to obtain Automatic Fare
Collection (AFC) service
provider that will offer inter-
operable AFC service or
evidence of formal arrangement
with AFC service provider that
is fully compliant with fare media
related technical specifications
as determined by LTFRB, upon
availability of compliant units;
● to submit common fleet
management with organized
dispatch executed by the
consolidated entity. The same
undertaking shall also be
submitted should there be more
than one (1) consolidated entity
intending to operate in a given
route due to justifiable reason/s,
preferably with a third party
provider ;
● Letter of support from property
owners/managers regarding
access to, or use of, each off-
street loading and unloading
area in the route map, except for
applicants which shall utilize
government owned facilities
Client
Client
Client
Client, Property owners/managers
183
being proposed as a PUV
terminal pursuant to DOTr
Memorandum dated 26 July
2019 i.e. Utilization of
Government Facilities as land
transport terminals;
● Proposed garage/depot space
pursuant to MC 2017-027, or
undertaking to have a compliant
garage with zoning clearance
immediately upon availability of
compliant PUV units which is to
be submitted on or before the
issuance of Provisional Authority
of said units; and
● When applicable, undertaking
pursuant to MC 2018-015 for
lease/lease-to-own units
Property owner/manager
Clearance of Accounts of Individual
Operators being consolidated (1
Original)
LTFRB – Technical Division
Affidavit of Undertaking of the
Individual Members
Client
Proof of Filipino Citizenship
Personal appearance of petitioner is
required. However, if not possible for
petitioner to be physically present,
authorized representative who is a
lawyer or a relative (i.e. direct
ascendant/descendant) is allowed
upon presentation of:
For Individual Applicant:
Duly issued Certified True Copy of
Birth Certificate (1 Original for
presentation and 1 photocopy)
Income Tax Return (ITR) duly stamped
received by the Bureau of Internal
Revenue (BIR) or Certificate of
Philippine Statistics Authority (PSA)
Bureau of Internal Revenue (BIR)
184
Registration (transportation as line of
business) issued by the BIR for new
registrants (1 Certified True
Copy/Original and 4 Photocopies)
Except for Partnership, Corporation,
Cooperative and individual PUJ
operator:
Certificate of Business Name
For Juridical Entity:
If Corporation or partnership
including joint ventures or consortia
of local firms:
Certified True Copies of Certificate of
Incorporation, Articles and By-laws,
and General Information Sheet
If Consortium/Joint venture is not
yet existing:
Duly notarized Memorandum of
Agreement by and between the
members
Individual Certified True Copies of
Certificate of Incorporation, Articles and
By-laws, latest General
If Cooperative
Articles of Cooperation and By Laws
Certified True Copies of Certificate of
Registration
Certificate of Accreditation
Department of Trade and Industry
Securities and Exchange Commission office
where the applicant is registered
Client
Securities and Exchange Commission office
where the applicant is registered
Cooperative Development Authority
Cooperative Development Authority
Office of the Transport Cooperative
Proof of Financial Capability
Certified True Copy of the Latest
Audited Financial Statement and duly
Stamped Received of Latest Income
Tax Return or Certificate of
Registration with BIR (Transportation
Revenue District Office of Bureau of Internal
Revenue
185
As Line Of Business), If Newly
Registered Operator.
Manner of Acquisition of the Compliant
PUV Units Identifying the Funding
Source with Detailed Financing Plan
and Proof of Support from Funding
Source.
Proof of Financial Capability of at Least
Equal to the set aside Bank Deposit
Duly Certified by the Depository Bank
Equivalent to Php 20,000/Unit for PUJ
and UV Express, and Php50,000 for
PUBs.
Banks or any financial institutions
Banks or any financial institutions
To be submitted during the hearing
Proof of Publication of Notice of
Hearing
c. Affidavit of Publication by the
publisher
d. Clippings of the Newspaper
where the Notice was
published
Cover page: Formal Offer of Evidence
containing all exhibits duly marked
Private Publisher
Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/ Application form and checklist of requirements from PACD and proceeds to the pre-evaluation
1. Provides Petition/ Application form and checklist of requirements
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits the
Verified Application/
Petition with
supporting
documents at
Window 8 and 9 for
2.Receives the
Verified
Application/
Petition with
supporting
documents
None 2 hours
Financial Analyst II, III & IV Technical Division Statistician III Technical
186
Pre-evaluation of
requirements and
clearance of
accounts of
individual
franchises to be
consolidated
2.1 Retrieves
records, updates
operator’s ledger
of account,
checks
completeness of
requirements
and prepares the
assessment of
Fees
3 days
Division
3. Claims POS at Window 11
3. Issues Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division
4. Proceeds to Cashier (Door B)
4. Receives payment and issues Official Receipt
Filing
Fee:
For1st2
case
numbers:
PHP
510.00
Succeed
ing case
number:
PHP
510.00/
case
number
Legal Research Fee: PHP 10.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
187
5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to the Legal for issuance of Notice of Hearing.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Types Notice
of Hearing
5.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Receives Notice
of Hearing sent via
the email address
of the applicant
6. Sends /
Issues the
Notice of
Hearing for
publication of
applicant in a
newspaper of
general
circulation
None 2 days Administrative
Assistant III
(Stenographic
Reporter II)
Legal Division
188
Special Procedure
during
Community
Quarantine only:
7. Drops/submits
the sealed Formal
Offer of Evidence
10 days prior to
the scheduled
hearing at Door D
(Legal)
7.1 Receives the
Zoom link for the
scheduled online
hearing thru text
and/or email
7.2 Attends the
hearing by
presenting the
Original
Documents
7. Receives the
sealed Formal
Offer of
Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
hearing
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
7. Attends
scheduled hearing
and submits Formal
Offer of Evidence
before the Hearing
Officer
7. Conducts
Hearing and
submits the case
for resolution
after the
reception of the
Formal Offer of
Evidence (FOE)
7.1 Drafts and
evaluates the
Decision/ Order
for
recommendation
to the Board
None 22 days
5 days and 4
hours
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide VI
Legal Division
Administrative
Aide I
Legal Division
189
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
7.5 Segregates
Decision/Order
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
6 days
2 days
2 days
2 days
2 days
Chairperson and
Board Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide VI ISMD Information Technology Officer I ISMD
8. Claims
Decision/Order at
ISMD Releasing
Unit, 2nd Floor
8. Releases the
Decision/ Order
None 4 hours Records Officer II
ISMD
Data Entry
Machine Operator
III
190
ISMD
Information
Systems
Researcher I
ISMD
Records Officer I
ISMD
Administrative
Aide VI
ISMD
TOTAL: PHP 520.00 (1st 2 Case Number) Succeedi
ng case
number:
PHP
510.00/
case
number
71 days and
30 minutes
(20 days from
the date the
case is
submitted for
resolution)
7. PETITON FOR ADOPTION OF COLOR SCHEME
An application filed by any CPC holder who intends to change the color
scheme of their units.
Office or Division: Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: CPC holders, with 10 units above, who intends to change the adapted color scheme of their units
Relevant Issuances:
Memorandum Circular Nos. 90-023, 99-012 and 2005-011
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
191
Verified Application alleging proof of
citizenship and financial capacity with
annexes and verification and
certification of Non-Forum Shopping (4
Original Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity and
truthfulness of the documents
submitted)
Template of Application Form for Adoption of Color Scheme can be secured from Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph, or Notary Public Client
Golden Yellow Folder Office Supply Store
Picture Design and Color Specification Can be made by the applicant
One (1) photocopy of each of the following documentary requirements. Originals to be presented during hearing.
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible for
petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA)
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically present
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives
Board Resolution authorizing the
application for Adoption of Color
Scheme and delegating the authorized
representative/s to file application
Valid Government-Issued ID of the
authorized representative
From the Cooperative’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
From the Corporation’s Board of Directors
192
Certificate authorizing the application
for Adoption of Color Scheme and
delegating the authorized
representative/s to file application
Valid Government-Issued ID of the
authorized representative
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
To be submitted during the hearing
Proof of Publication of Notice of
Hearing
a. Affidavit of Publication by the
publisher
b. Copies of publication
Cover Page: Formal Offer of Evidence
containing exhibits of all the
requirements
Private Publisher
Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition/Application form and checklist of requirements and proceeds to the pre-evaluation
1. Provides Petition/Application form and checklist of requirements
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents
2.Receives the Verified Application/Petition with supporting documents 2.1 Checks completeness of requirements and prepares the assessment of Fees
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical Division
3. Claims POS and list of lacking requirements if any at Window 11
3. Issues of Payment Order Slip (POS) and list of lacking
None 1 hour Financial Analyst II, III & IV Technical Division
193
requirements if any
Statistician III Technical Division
4. Proceeds to
Cashier (Door B)
4. Receives payment & issues Official Receipt
Filing Fee:
For1st2
units:
PHP 510.00
Succeeding units: PHP
70.00/unit
Legal Research Fee: PHP 10.00
Clearance
Fee:
PHP50
Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Technical Division Administrative Officer I (Cashier I) Technical Division Administrative Assistant II Technical Division
5. Submits the
Petition/Application
with Official Receipt
of Payment at
Window 8 and 9
and proceeds to
Window 11 for the
claim stub which
bears the date
when to claim
his/her copy of the
application/ petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to the Legal for issuance of Notice of
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI
194
Hearing.
Technical Division
5.3 Types Notice of Hearing 5.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Claims Notice of Hearing via email
6. Sends the
Notice of
Hearing to the
Applicant thru
(Publication of Notice of Hearing by the client/applicant)
None 2 days Administrative Assistant III Legal Division
Special Procedure
during
Community
Quarantine only:
7. Drops/submits
the sealed Formal
Offer of Evidence
10 days prior to
the scheduled
hearing at Door D
(Legal)
7.1 Receives the
Zoom link for the
scheduled online
hearing thru text
and/or email
7.2 Attends the
7. Receives the
sealed Formal
Offer of
Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
195
hearing by
presenting the
Original
Documents
hearing
7. Attends scheduled hearing and submits Formal Offer of Evidence before the Hearing Officer
7. Conducts
Hearing and
submits the case
for resolution
after the
reception of the
Formal Offer of
Evidence (FOE)
7.1 Drafts and
evaluates the
Decision/ Order
for
recommendation
to the Board
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
None 22 days
5 days and 4
hours
6 days
2 days
2 days
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide I
Legal Division
Administrative
Aide VI
Legal Division
Chairperson and
Board Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
196
7.5 Segregates
Decision/Order
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
2 days
2 days
Administrative
Aide VI
ISMD
Information
Technology
Officer I
ISMD
8. Claims Decision/Order at ISMD Releasing Unit, 2nd Floor
8. Releases the Decision/Order
None 4 hours Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 610.00 (1st 2 units) PHP 70.00 (excess/unit)
71 days and
30 minutes
(20 days
from the
date the
case is
submitted
for
resolution)
197
8. CHANGE OF PARTY APPLICANT
An application filed by the compulsory heir of the deceased CPC holder to
transfer the CPC to his or her name.
Office or Division:
Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any compulsory heir who intends to request for transfer of CPC of a deceased operator
Relevant Issuances:
Memorandum Circular Nos. 2005-011 and 2017-004
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Verified Application alleging proof of
citizenship and financial capacity with
annexes and verification and
certification of Non-Forum Shopping
(4 Original Copies)
The Petition/Application must be
notarized
Attestation (as to the authenticity
and truthfulness of the documents
submitted)
Template of Application for Change of Party Applicant can be secured from Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph, or Notary Public Client
Black Folder Office Supply Store
One (1) photocopy of each of the following documentary requirements. Originals to be presented during hearing.
LTO OR/CR of authorized unit/s with
year model.
Land Transportation Office where the unit is registered
Death Certificate of the operator Hospital or medical institution where the operator died, or Philippine Statistics Authority (PSA), or City/Municipality where the deceased operator resided
Notarized Deed of Extrajudicial
Settlement of Estate or Affidavit of
Adjudication as Sole Heir filed with
Any Notary Public Office
198
the Register of Deeds
Proof of Publication
Affidavit Of Publication By The
Publisher Relative To The Publication
Of Extrajudicial Settlement Of Estate
Or Affidavit Adjudication As Sole Heir
That Was Published Once A Week
For 3 Consecutive Weeks (Required
Under Rule 74 Of The Rules Of
Court)
Copies of Publication
Private Publisher
Except for individual PUJ operator
Certificate of Business Name
Department of Trade and Industry office (DTI)
Proof of Filipino Citizenship
Proof of Filipino citizenship (Birth
Certificate, Passport, Voter’s ID or
any government issued valid IDs
which indicates citizenship
Philippine Statistics Authority (PSA) Office, Department of Foreign Af(fairs (DFA) Office, Commission on Election (COMELEC) Office, Municipal/City, or from any government agencies who issue valid IDs
Proof of Existence and Sufficiency of Garage
If the Applicant is the owner:
Transfer Certificate of Title (TCT)/
Tax Declaration in the name of the
applicant
If the Applicant is not the
owner:Notarized Contract of
Lease/Authority to use with TCT of
Lessor
Register of Deeds Office in the City or
Municipality where the property is located
Contract of Lease or Authority to Use Garage
may be made by the applicant or his/her counsel
Proof of Financial Capability
If PUJ, TX, TNVS, STS, TC and UV:
Proof of Bank Deposit in the amount
of PHP 20,000/unit
If PUB, SHB, TB, and TH:
PHP50,000 per unit
Stamped Received Of Latest Income
Tax Return, Or Certificate Of
Registration With BIR of the New
Applicant (Transportation As Line Of
Banks or any financial institutions where the
money or fund of the applicant is deposited
Revenue District Office of Bureau of Internal
Revenue where the applicant is duly registered
199
Business), If Newly Registered
Operator
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operator
Duly notarized Special Power of
Attorney (SPA)
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
To be submitted during the hearing
Proof of Publication of Notice of
Hearing
a. Affidavit Of Publication By The
Publisher
b. Copies Of Publication
Formal Offer of Evidence containing
all Requirements
Private Publisher Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets Petition /Application form and checklist of requirements and proceeds to the pre-evaluation
1. Provides Petition/ Application form and checklist
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
2. Submits to Windows 8 and 9 the Verified Application/ Petition with supporting documents
2.Receives the Verified Application/Petition with supporting documents 2.1 Retrieves
None 2 hours
3 days
Financial Analyst II, III & IV Technical Division Statistician III Technical
200
records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees
Division
3. Claims POS at Window 11
3. Issues of Payment Order Slip (POS)
None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical
Division
4. Proceeds to Cashier (Door B)
4. Receives payment & issues Official Receipt
Filing Fee:
For1st2
units:
PHP 510.00
Succeeding units: PHP
70.00/unit
Legal Research Fee: PHP 10.00
Clearance
Fee: PHP
50.00
Franchise Verification Fee: PHP 40.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
201
5. Submits the
Petition/Applicatio
n with Official
Receipt of
Payment at
Window 8 and 9
and proceeds to
Window 11 for
the claim stub
which bears the
date when to
claim his/her copy
of the application/
petition
5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to the Legal for issuance of Notice of Hearing.
None 1 hour 1 day 1 hour
Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division
5.3 Types Notice of Hearing 5.4 Calendars
the schedule of
hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Claims Notice of Hearing via email and cause the its publication
6. Sends/ Issues the Notice of Hearing to applicant through email
None 2 days
Administrative Assistant III Legal Division
Special
Procedure
during
202
Community
Quarantine only:
7. Drops/submits
the sealed
Formal Offer of
Evidence 10
days prior to the
scheduled
hearing at Door
D (Legal)
7.1 Receives the
Zoom link for the
scheduled
online hearing
thru text and/or
7.2 Attends the
hearing by
presenting the
Original
Documents
7. Receives the
sealed Formal
Offer of
Evidence
7.1 Sends the
Zoom link 3
days prior to
the scheduled
hearing thru
text or email
7.2 Conducts
hearing
None
None
None
10 minutes
1 day
22 days
Administrative
Aide VI
Legal Division
Administrative
Aide VI
Legal Division
Attorney IV Legal Division
7. Attends scheduled hearing and submits Formal Offer of Evidence before the Hearing Officer
7. Conducts
Hearing and
submits the case
for resolution
after the
reception of the
Formal Offer of
Evidence (FOE)
7.1 Drafts and
evaluates the
Decision/ Order
for
recommendation
to the Board
None 22 days
5 days and 4
hours
Attorney IV
Legal Division
Attorney IV
Legal Division
Administrative
Aide I
Legal Division
Administrative
Aide VI
Legal Division
203
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
7.5 Segregates
Decision/Order
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
6 days
2 days
2 days
2 days
2 days
Chairperson
and Board
Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative
Aide VI
ISMD
Information
Technology
Officer I
ISMD
8. Claims Decision/Order at ISMD Releasing Unit, 2nd Floor
8. Releases the Decision/Order
None 1 hour and 45 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD
204
Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 610.00 (1st 2 units) PHP 70.00 (excess/unit)
71 days and
30 minutes
(20 days from
the date the
case is
submitted for
resolution)
9. PETITION FOR FARE ADJUSTMENT
When an operator petitions the Board to increase the existing fare rates due
to significant movement of fuel prices
Office or Division:
Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any operator who intends to increase to existing fare rates
Relevant Issuances:
Memorandum Circular Nos. 2015-011 and 2019-035
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Valid Government-Issued ID LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Petition for Fare Adjustment Client
Publication of Notice of Hearing Any Private Publisher
205
Blue Green Folder Any Supply Officer
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA)
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives
Board Resolution authorizing the
filing of Petition for Fare Adjustment
and delegating the authorized
representative/s to file Petition
Valid Government-Issued ID of the
authorized representative
From the Cooperative’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
Certificate authorizing the filing of
Petition for Fare Adjustment and
delegating the authorized
representative/s to file the Petition
Valid Government-Issued ID of the
authorized representative
From the Corporation’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Files Petition for Fare Increase at Window 09
1. Receives Petition for Fare Increase
1.1 Assessor
None
1 hour Financial Analyst II & II Technical Division
206
prepares the assessment of Filing Fee
Statistician III Technical Division
2. Claims the POS at Window 09
2. Releases the Payment Order Slip (POS)
None 1 hour Financial Analyst II & II Technical Division Statistician III Technical Division
3. Proceeds to Cashier Windows for payment
3. Receives the payment and issues Official Receipt
Filing Fee: Php 510.00 Legal Research Fee: Php 10.00
1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division
4. Submits the Petition together with the Official Receipt of payment at Legal Division Front Line
4. Officially receives the Petition
None 1 hour Administrative Assistant III (Stenographic Reporter II) Legal Division
5.Types Notice of Hearing 5.1 Calendars the schedule of hearing
2 hours 22 days
Clerk III Legal Division Clerk III Legal Division
6. Receives the Notice of Hearing
6. Sends/ Issues the Notice of Hearing to applicant through email
None 2 days
Clerk III Legal Division
207
7. Attends
scheduled
hearing and
submits Formal
Offer of Evidence
before the
Hearing Officer
7. Conducts
Hearing and
submits the case
for resolution
after the
reception of the
Formal Offer of
Evidence (FOE)
7.1 Drafts and
evaluates the
Decision/ Order
for
recommendation
to the Board
7.2 Reviews
and signs the
Decision/Order
7.3 Attests the
Decision/Order
and forwards to
the Docket
Section
7.4 Enters the
Decision/Order
to the Docket
Book and
forwards to
Information
Systems
Management
Division
7.5 Segregates
Decision/Order
None 22 days
5 days and 4
hours
6 days
2 days
2 days
2 days
Board En Banc
Attorney IV
Legal Division
Chairperson
and Board
Members
Office of the
Board
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
208
7.6 Encodes
Decision/ Order
in the Franchise
Processing
System
2 days
Docket Section
Administrative
Aide VI
ISMD
8. Receives the Order of Fare Adjustment
8. Releases Order Granting/Denying the Petition for Fare Increase
None 1 hour Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: PHP 520.00 65 days and 3 hours
10. CONTEST/OPPOSITION TO APPLICATIONS,
COMPLAINTS AND OTHER CASES WHICH THE BOARD EN
BANC HAS JURISDICTION
When the application is declared contested, or when the Board en banc has
assumed jurisdiction over the complaints or other cases filed.
Office or Division:
Central Office
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
209
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any operator who intends to oppose an application
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Written Opposition
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Files a complaint or written Opposition to the Application on or before the scheduled initial hearing; or manifests opposition in open court or Legal Division
1. Receives the complaint or written Opposition; or acknowledges the Opposition made in open court and declares the same as contested 1.1 In both cases, endorses the contested Application to the Board en banc for adversarial proceeding 1.2 Types Notice of Hearing 1.3 Calendars the hearing
None 1 hour 1 hour 2 hours 22 days
Attorney IV Legal Division Attorney IV Legal Division Clerk III Legal Division Clerk III Legal Division
2. Receives Notice of Hearing
2. Issues/mails Notice of Hearing
None 22 days Administrative Assistant III Legal Division
3. Petitioner attends the hearing
3. Conducts
hearing and
submits the case
for resolution
3.1 Drafts and
evaluates the
Resolution/Order
None 66 days
10 days
Chairperson
and the Board
Members
Attorney IV
Legal Division
Administrative
Aide I
Legal Division
210
for
recommendation
to the Board
3.3 Routes the
Order/Resolution
for the Board’s
review and
signature
3.4 Attests the
Order/Resolution
and forwards to
the Docket
Section
3.5 Enters the
Order/Resolution
to the Docket
Book and
forwards to
Information
Systems
Management
Division
3.6 Segregates
the
Resolution/Order
3.7 Encodes
Resolution/Order
6 days
1 day
1 day
7 hours
1 day
Administrative
Aide VI
Legal Division
Chairperson
and the Board
Members
Board En Banc
Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative
Aide VI
ISMD
Information
Technology
Officer I
ISMD
211
4. Claims
Resolution/Order
at ISMD
Releasing Unit,
2nd Floor
4. Releases the
Decision/Order
None 1 hour Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer
I
ISMD
Administrative
Aide VI
ISMD
TOTAL: None 130 days and 4 hours (20 days from the date the case is submitted for
resolution)
11. FILING OF MOTIONS
A remedy filed by an operator or by an aggrieved party to seek relief from the
Order/Resolution/Decision issued by the Board.
Office or Division:
Legal Division
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any operator or by an aggrieved party who wants to seek relief from
the Order/Resolution/Decision issued by the Board.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Motion (i.e. Reconsideration, Reconstitution, etc.)
Applicant’s Counsel
For Motion for Extension of Provisional Authority: Old/Expired copy of Provisional
Client
212
Authority, Updated Valid Personal Passenger Accident Insurance for Public Utility Vehicle (PPAIP) Latest LTO OR/CR (1 Photocopy)
Accredited Insurance Provider – SCCI and PAMI LTO
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present (1 Original for presentation
and 1 Photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives
Board Resolution authorizing the
filing of Motion and delegating the
authorized representative/s to file
application (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
authorized representative (1 Original
for presentation and 1 Photocopy)
From the Cooperative’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
Certificate authorizing the filing of
motion and delegating the authorized
representative/s to file the motion (1
Original for presentation and 1
Photocopy)
From the Corporation’s Board of Directors
213
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present (1 Original for presentation
and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Files a Motion at Windows 02, 03 or 09 (Technical Division) For Motion for Extension of Provisional Authority during Community Quarantine only: 1. Files the motion thru online at [email protected]
1. Receives the Motion Assessor 1.1 Prepares the
assessment of Filing Fee
1.Receives the Motion via email
1.
None None
1 hour Financial Analyst II & III Technical Division Statistician III Administrative Aide VI Technical Division Administrative Assistant III Legal Division
2. Claims POS at Windows 02, 03 or 09
2. Releases the Payment Order Slip (POS)
None 1 hour Financial Analyst II & III Technical Division Statistician III Administrative Aide VI Technical Division
3. Proceeds to Cashier (Door B)
3. Receives payment & issues Official Receipt
Filing Fee: Php250.00 Legal Research
1 hour Administrative
Officer III
(Cashier II)
Administrative
Division
214
Fee: Php 10.00
Administrative
Officer I
(Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4. Submits the Motion together with the Official Receipt of payment at the Legal Frontline Unit, 2nd Floor
4. Officially receives the Motion 4.1 Adjudicates and Deliberates the Motion 4.2 Drafts the Order/Resolution 4.3 Reviews and signs Decision/Order 4.4 Attests the Decision/Order and forwards to the Docket Section 4.5 Enters the Resolution/Order to the Docket Book and forwards to
None None
1 hour 20 days
10 days
6 days
1 day
1 day
Administrative Assistant III Legal Division The Board Legal Assistant II Legal Assistant II Legal Division Chairperson and Board Members Board En Banc Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
215
Information Systems Management Division 4.6 Segregates Resolution/Order 4.7 Encodes Order in the Franchise Processing System
7 hours
1 day
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide VI ISMD Information Technology Officer I ISMD
5.ClaimsResolutio
n/Order at ISMD
Releasing Unit,
2nd Floor
5. Releases the
Resolution/Order
None 1 hour Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
TOTAL: PHP 260.00
40 days and 4 hours (20 days from the time the case is submitted for resolution)
12. OPENING OF QUALIFICATION DOCUMENTS UNDER
THE OMNIBUS FRANCHISING GUIDELINES & PUBLIC
UTILITY VEHICLE MODERNIZATION PROGRAM
(PUVMP)
This is a process for the selection of applicants for new/developmental routes.
Office or Division:
Central Office
Classification: Highly Technical
216
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any entity who intends to operate public utility vehicle for new/developmental routes under the initial implementation of the PUVMP
Relevant Issuances:
Memorandum Circular No. 2019-013
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Letter of Intent(1 Certified True
Copy/Original and 4 Photocopies)
Client
Application For Consolidation (1 Original and 4 Photocopies)
Applicant's Counsel
LEGAL QUALIFICATION
Filipino citizen who is at least eighteen (18) years old:
Birth Certificate (1 Certified True
Copy/Original and 4 Photocopies)
Philippine Statistics Authority (PSA)
Income Tax Return (ITR) duly
stamped received by the
Bureau of Internal Revenue
(BIR) or
Certificate of Registration
(transportation as line of
business) issued by the BIR
for new registrants (1 Certified
True Copy/Original and 4
Photocopies)
Bureau of Internal Revenue (BIR)
Certificate of Business
Name(1 Certified True
Copy/Original and 4
Photocopies)
Department of Trade and Industry (DTI)
Filipino domestic juridical entity whose purpose is to provide transportation services
Client
If Corporation or Partnership including joint ventures or consortia of local firms
Certificate of Incorporation (1
Certified True Copy/Original and 4
Photocopies)
Securities and Exchange Commission (SEC)
Articles and By-Laws (1 Certified
True Copy/Original and 4
Photocopies)
Latest duly received General
Information Sheet (1 Certified True
Copy/Original and 4 Photocopies)
If Consortium/Joint Venture is not yet existing:
217
Notarized Memorandum of
Agreement by and between the
members that they will form a special
purpose legal entity (1 Certified True
Copy/Original and 4 Photocopies)
Any Law/Notary Public
Articles and By-Laws (1 Certified
True Copy/Original and 4
Photocopies)
Securities and Exchange Commission (SEC)
Duly received latest General
Information Sheet of each would-be
consortium members (1 Certified
True Copy/Original and 4
Photocopies)
If Cooperative:
Certificate of Registration (1 Certified
True Copy/Original and 4
Photocopies)
Cooperative Development Authority (CDA)
Articles and By-Laws (1 Certified
True Copy/Original and 4
Photocopies)
Latest Cooperative Annual
Performance Report (1 Certified True
Copy/Original and 4 Photocopies)
Certificate of Accreditation (1
Certified True Copy/Original and 4
Photocopies)
Office of Transportation Cooperatives (OTC)
If not yet consolidated Cooperative/Corporation:
Evidence/proof of application for
consolidation (1 Certified True
Copy/Original and 4 Photocopies)
Securities and Exchange Commission (SEC), or Office of Transportation Cooperatives (OTC)
Notarized Individual Affidavits of
conformance/approval from members
willing to have their CPCs cancelled
in exchange for a single consolidated
CPC in favor of the Applicant-
Operator(1 Certified True
Copy/Original and 4 Photocopies)
Any Law/Notary Public
TECHNICAL QUALIFICATION
If with incomplete number of compliant units
Number of OFG compliant units available with OR/CR(1 Certified True Copy/Original and 4 Photocopies)
Land Transportation Office (LTO)
Notarized Undertaking that the remaining units will be made
Any Notary Public Office
218
available within three (3) months as certified by the vehicle manufacturer/supplier, reckoned from the date of submission of qualification documents(1 Certified True Copy/Original and 4 Photocopies)
If no compliant units are available
Notarized Undertaking that
25% of the number of required units
within three (3) months,50% within
six (6) months,100% within nine (9)
months will be delivered as certified
by the vehicle manufacturer/supplier;
reckoned from the date of submission
of pre-qualification documents(1
Certified True Copy/Original and 4
Photocopies)
Any Notary Public Office
Undertaking that the units shall be
compliant with the specifications and
standards under OFG and DTI-PNS
as herein aforementioned(1 Certified
True Copy/Original and 4
Photocopies)
Any Notary Public Office
If the route applied for are not yet covered by LPTRP or DOTr rationalization study
Notarized Undertaking that they will
immediately comply with the
approved rationalization study(1
Certified True Copy/Original and 4
Photocopies)
Any Notary Public Office
If leased/lease-to-own units,
notarized Undertaking pursuant to
Memorandum Circular No. 2018-015
for lease/lease-to-own units(1
Certified True Copy/Original and 4
Photocopies)
Any Notary Public Office
Fleet Management System with
organized vehicle dispatch
procedures(1 Certified True
Copy/Original and 4 Photocopies)
Client
Evidence of formal arrangement with
Automatic Fare Collection (AFC)
service provider that will offer inter-
operable AFC service that is fully
compliant with fare media related
AFCS provider
219
technical specifications as
determined by LTFRB in case the
Applicant-Operator is selected(1
Certified True Copy/Original and 4
Photocopies)
Copies of Letter of Support regarding
access to, or use of, each off-street
loading and unloading area in the
route map(1 Certified True
Copy/Original and 4 Photocopies)
Property Owners/Managers
Proposed garage/depot space
pursuant to Memorandum Circular
No. 2017-027(1 Certified True
Copy/Original and 4 Photocopies)
Client
or Notarized Undertaking to have a
compliant garage with zoning
clearance immediately upon
availability of compliant PUV units
which is to be submitted on or before
the issuance of Provisional Authority
for said units(1 Certified True
Copy/Original and 4 Photocopies)
Any Notary Public Office
FINANCIAL CAPABILITY QUALIFICATION
Latest Audited Financial Statement
and duly stamped "received" by the
Bureau of Internal Revenue or its
Authorized Agent Banks(1 Certified
True Copy/Original and 4
Photocopies)
Bureau of Internal Revenue
or Certificate of Registration from
Bureau of Internal Revenue for newly
formed legal entities(1 Certified True
Copy/Original and 4 Photocopies)
Manner of acquisition for the
compliant PUV units identifying the
funding source and with detailed
financing plan when applicable(1
Certified True Copy/Original and 4
Photocopies)
Client
Proof of financial capability of at least
equal to the set-aside bank deposit
duly certified by the depository
bank(1 Certified True Copy/Original
and 4 Photocopies)
Depository Bank
220
which is equivalent to fifty
thousand pesos (PHP 50,000.00)
for Public Utility Buses/Mini-Bus
per unit,
and twenty thousand pesos (Php
20,000.00) for UV/Public Utility
Jitney services per unit,
multiplied by the total number of
vehicles for the route that the
Applicant-Operator is applying for
inclusive of the paid-up capital
posted by the applicant
Financial projections for the first five
(5) years of operations showing
detailed revenues and costs, as well
as projected demand, including
assumptions made(1 Certified True
Copy/Original and 4 Photocopies)
Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits the qualification documents
1. Receives the qualification documents
None 10 minutes Qualification Committee
2. Attends the opening proceedings
2. Conducts the proceeding for the opening of qualification documents 2.1 Evaluates, drafts Resolution and Issues Notice of Selection 2.2 Forwards to the Board the Resolution and Notice of Selection for review and signature 2.3 Reviews Resolution and
None 1 day 12 days 10 minutes 5 days
Qualification Committee Qualification Committee Qualification Committee Chairperson and Board
221
Signs Notice of Selection
Members Office of the Board
3. Receives Resolution/Notice of Selection
3. Issues Resolution/Notice of Selection
None 1 hour Qualification Committee
4. If the Selected Applicant has no ready and available and compliant units: Files Motion for Issuance of Special Permit if the selected applicant has no ready and available compliant units If selected applicant has ready and available compliant units: Files an Application for Issuance of New CPC with prayer for Issuance of Provisional Authority
4. Receives the Motion for Issuance of Special Permit or Application for New CPC 4.1 Assessor prepares the assessment of Filing Fee
None 1 hour 1 hour
Financial Analyst II & III Technical Division Statistician III Technical Division
5. Receives the assessment of fees
5. Releases the Payment Order Slip
None 1 hour Financial Analyst II & III Technical Division Statistician III Technical Division
6. Proceeds to Cashier (Door B)
6. Cashier receives the payment and issues the Official Receipt
FILING FEE: Php 250.00 Legal Research Fee: Php 10.00
1 hour Administrative
Officer III
(Cashier II)
Administrative
Division
222
(Motion for Special Permit) or Php 510.00 Legal Research Fee: Php 10.00 Succeeding units: PHP
70.00/unit
(New CPC Application)
Administrative
Officer I
(Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
7. Submits the Motion/Application together with the Official Receipt of payment at Legal Division Front Desk
7. Officially receives the Motion/Application
None 1 hour Administrative Assistant III (Stenographic Reporter II) Technical Division
8. Receives Special Permit for interim units or Provisional Authority
8. Releases Special Permit for interim units or Provisional Authority
None 1 hour Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer
223
I
ISMD
Administrative
Aide VI
ISMD
TOTAL: Php 260.00 (Motion for Special Permit) or Php 520.00 (New CPC
18 days, 7 hours and 20 minutes
13. OPENING OF QUALIFICATION DOCUMENTS OF
PROPOSED PREMIUM POINT-TO-POINT BUS SERVICES
Process in selecting an applicant to operate a Premium Point-to-Point Bus
Service.
Office or Division:
Central Office
Classification: Highly Technical
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any entity who intends to operate a premium P2P bus service.
Relevant Issuances:
Memorandum Circular No. 2015-027, 2017-034, 2019-010, 2019-030, 2019-037, 2019-049 and Department Order No. 2015-008
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
LEGAL QUALIFICATION
Filipino citizen who is at least eighteen (18) years old:
Birth Certificate (1 Certified True Philippine Statistics Authority (PSA)
224
Copy/Original and 4 Photocopies)
Income Tax Return (ITR) duly
stamped received by the Bureau of
Internal Revenue (BIR) or Certificate
of Registration (transportation as line
of business) issued by the BIR for
new registrants (1 Certified True
Copy/Original and 4 Photocopies)
Bureau of Internal Revenue (BIR)
Certificate of Business Name(1
Certified True Copy/Original and 4
Photocopies)
Department of Trade and Industry (DTI)
Filipino domestic juridical entity whose purpose is to provide transportation services
Client
If Corporation or Partnership including joint ventures or consortia of local firms
Certificate of Incorporation (1
Certified True Copy/Original and 4
Photocopies)
Securities and Exchange Commission (SEC)
Latest duly received General
Information Sheet (1 Certified True
Copy/Original and 4 Photocopies)
If Consortium/Joint Venture is not yet existing
Notarized Memorandum of
Agreement by and between the
members that they will form a special
purpose legal entity (1 Certified True
Copy/Original and 4 Photocopies)
Any Law/Notary Public
Certificate of Incorporation and
Articles and By-Laws (1 Certified
True Copy/Original and 4
Photocopies)
Securities and Exchange Commission (SEC)
Duly Received Latest General
Information Sheet Of Each Would-Be
Consortium Members (1 Certified
True Copy/Original and 4
Photocopies)
If Cooperative:
Certificate of Registration (1 Certified
True Copy/Original and 4
Photocopies)
Cooperative Development Authority (CDA)
Articles and By-Laws (1 Certified
True Copy/Original and 4
Photocopies)
Latest Cooperative Annual
225
Performance Report (1 Certified True
Copy/Original and 4 Photocopies)
Certificate of Accreditation (1
Certified True Copy/Original and 4
Photocopies)
Office of Transportation Cooperatives (OTC)
If not yet consolidated Cooperative/Corporation:
Evidence/proof of application for
consolidation (1 Certified True
Copy/Original and 4 Photocopies)
Securities and Exchange Commission (SEC), or Office of Transportation Cooperatives (OTC)
Notarized Individual Affidavits of
conformance/approval from members
willing to have their CPCs cancelled
in exchange for a single consolidated
CPC in favor of the Applicant-
Operator(1 Certified True
Copy/Original and 4 Photocopies)
Any Law/Notary Public
TECHNICAL QUALIFICATION
Detailed map of the proposed route with location of specific loading and unloading areas (1 Certified True Copy/Original and 4 Photocopies)
Client
Plan for (Route) Interim Service which should contain (1 Certified True Copy/Original and 4 Photocopies)
Client
List of the bus units that will be used in the interim service containing the name of the owner /operator, the make of the bus and the year model (1 Original and 4 Photocopies)
Client
Official Receipt and Certificate of Registration (OR/CR) (1 Original and 4 Photocopies)
Land Transportation Office
Passenger insurance documents (1 Original and 4 Photocopies)
Any Non-Life Insurance Company
Number of compliant units available with OR/CR (1 Certified True Copy/Original and 4 Photocopies)
Land Transportation Office where the unit is registered
Undertaking that the remaining units will be made available within three (3) months as certified by vehicle manufacturer/supplier reckoned from the date of submission of qualification documents (1 Certified True Copy/Original and 4 Photocopies)
Any Notary Public Office
If no compliant units are available:
226
Notarized Undertaking that
25% of the number of required units
within three (3) months,50% within
six (6) months,100% within nine (9)
months will be delivered as certified
by the vehicle
manufacturer/supplier;reckoned from
the date of submission of pre-
qualification documents reckoned
from the date of submission of
qualification documents (1 Certified
True Copy/Original and 4
Photocopies)
Any Notary Public Office
Undertaking that the units shall be
compliant with the specifications and
standards under OFG and DTI-PNS
as herein aforementioned(1 Certified
True Copy/Original and 4
Photocopies)
Any Notary Public Office
If leased/leased-to-own units,
notarized undertaking pursuant to
Memorandum Circular No. 2018-015
Any Notary Public Office
Fleet Management System with
organized vehicle dispatch
procedures(1 Certified True
Copy/Original and 4 Photocopies)
Client
Evidence of formal arrangement with
Automatic Fare Collection (AFC)
service provider that will offer inter-
operable AFC service that is fully
compliant with fare media related
technical specifications as
determined by LTFRB in case the
Applicant-Operator is selected(1
Certified True Copy/Original and 4
Photocopies)
AFCS provider
Copies of Letter of Support regarding
access to, or use of, each off-street
loading and unloading area in the
route map(1 Certified True
Copy/Original and 4 Photocopies)
Property Owners/Managers
Proposed garage/depot space
pursuant to Memorandum Circular
No. 2017-027(1 Certified True
Client
227
Copy/Original and 4 Photocopies)
or Notarized Undertaking to have a
compliant garage with zoning
clearance immediately upon
availability of compliant PUV units
which is to be submitted on or before
the issuance of Provisional Authority
for said units(1 Certified True
Copy/Original and 4 Photocopies)
Any Notary Public Office
FINANCIAL CAPABILITY
Latest Audited Financial Statement
and duly stamped "received" by the
Bureau of Internal Revenue or its
Authorized Agent Banks(1 Certified
True Copy/Original and 4
Photocopies)
Bureau of Internal Revenue
or Certificate of Registration from
Bureau of Internal Revenue for newly
formed legal entities(1 Certified True
Copy/Original and 4 Photocopies)
Manner of acquisition for the
compliant PUV units identifying the
funding source and with detailed
financing plan when applicable(1
Certified True Copy/Original and 4
Photocopies)
Client
Proof of financial capability of at least
equal to the set-aside bank deposit
duly certified by the depository
bank(1 Certified True Copy/Original
and 4 Photocopies)
Depository Bank
which is equivalent to fifty
thousand pesos (Php 50,000.00)
multiplied by the total number of
vehicles for the route that the
Applicant-Operator is applying for
inclusive of the paid-up capital
posted by the applicant
Financial projections for the first five
(5) years of operations showing
detailed revenues and costs, as well
as projected demand, including
assumptions made(1 Certified True
Copy/Original and 4 Photocopies)
Client
228
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits the qualification documents
1. Receives the qualification documents
None 10 minutes Qualification Committee
2. Attends the opening proceedings
2. Conducts the proceeding for the opening of qualification documents 2.1 Evaluates, drafts Resolution and Issues Notice of Selection 2.2 Forwards to the Board the Resolution and Notice of Selection for review and signature 2.3 Reviews Resolution and Signs Notice of Selection
None 1 day 12 days 10 minutes 5 days
Qualification Committee Qualification Committee Qualification Committee Chairperson and Board Members Office of the Board
3. Receives Resolution/Notice of Selection
3. Issues Resolution/Notice of Selection
None 1 hour Qualification Committee
4. If the Selected Applicant has no ready and available and compliant units: Files Motion for Issuance of Special Permit if the selected applicant has no ready and available compliant units
4. Receives the Motion for Issuance of Special Permit or Application for New CPC 4.1 Assessor prepares the assessment of Filing Fee
None 1 hour 1 hour
Financial Analyst II & III Technical Division Statistician III Technical Division
229
If selected applicant has ready and available compliant units:Files an Application for Issuance of New CPC with prayer for Issuance of Provisional Authority
5. Applicant receives the assessment of fees
5. Releases the Payment Order Slip
None 1 hour Financial Analyst II & III Technical Division Statistician III Technical Division
6. Applicant proceeds to Cashier for payment
6. Cashier receives the payment and issues the Official Receipt
FILING FEE: Php 250.00 Legal Research Fee: Php 10.00 (Motion for Special Permit) or Php 510.00 Legal Research Fee: Php 10.00 Succeeding units: PHP
70.00/unit
(New CPC
1 hour Administrative
Officer III
(Cashier II)
Technical
Division
Administrative
Officer I
(Cashier I)
Technical
Division
Administrative
Assistant II
Technical
Division
230
Application )
7. Submits the Motion/Application together with the Official Receipt of payment at the Legal Frontline unit, 2nd Floor
7. Officially receives the Motion/Application
None 1 hour Administrative Assistant III Legal Division
8. Receives Special Permit for interim units or Provisional Authority
8. Releases Special Permit for interim units or Provisional Authority
None 1 hour Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
Information
Systems
Researcher I
ISMD
Records Officer
I
ISMD
Administrative
Aide VI
ISMD
TOTAL: Php 260.00 (Motion for Special Permit) or Php 520.00 (New CPC Application)
18 days, 7 hours and 20 minutes
231
14. ACCREDITATION OF TRANSPORTATION NETWORK
COMPANY
This is a process for the issuance of a certificate of accreditation to
Transportation Network Company.
Office or Division:
Pre-Accreditation Committee/Legal Division Financial and Management Division (FMD)
Classification: Highly Technical
Type of Transaction:
Government-to-Business Entity – G2B
Who may avail: Any person or entity who intends to be accredited as Transportation Network Company.
Relevant Issuances:
Memorandum Circular No. 2015-05 and 2015-015-A
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accreditation Application Form for the Issuance of a Certificate for Accreditation(1 Original for presentation and 1 Photocopy)
Public Assistance and Compliance Desk (PACD)
Business Address
Business E-mail Address
Business Telephone Number
Contact person/s with contact details
Certificate of Registration (Form 2303) if new Applicant (1 Original for presentation and 1 Photocopy) Latest Income Tax Return if for renewal of accreditation (1 Original for presentation and 1 Photocopy)
Bureau of Internal Revenue
Business Permit Local Government Unit where the Applicant's principal place of business is located
Company Identification Card of the Applicant/Authorized Representative(1 Original for presentation and 1 Photocopy)
Client
Complete description of Business Model (1 Original for presentation and 1 Photocopy)
Sample Copy of the Electronic Receipt issued to the passenger at the completion of a ride (1 Original for presentation and 1 Photocopy)
Process of Accrediting/Affiliating vehicles as Transportation Network
232
Vehicle Service (TNVS) (1 Original for presentation and 1 Photocopy)
Terms of Service of Passengers (1 Original for presentation and 1 Photocopy)
Terms of Service of TNVS Operators (1 Original for presentation and 1 Photocopy)
Trade Dress (1 Original for presentation and 1 Photocopy)
Proposed Fare Rates and/or Service Charges (1 Original for presentation and 1 Photocopy)
Proposed establishment of a Driver's Training Program only for TNCs utilizing TNVS units (1 Original for presentation and 1 Photocopy)
Proof of financial capability to pay all judgments and awards that may be rendered for any cause arising out of the operation of a TNC business (1 Original for presentation and 1 Photocopy)
Bank
Notarized Undertaking of the Applicant to comply with the Terms and Conditions for a Certificate of TNC Accreditation (1 Original for presentation and 1 Photocopy)
Client
Complaint Mechanism against vehicle owners/drivers (1 Original for presentation and 1 Photocopy)
If Individual
Valid Government-Issued Identification Card of the Applicant indicating the Name, Residence Address and birth date as proof that Applicant is at least 18 years old (2 Original for presentation and 2 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Business Name Registration (1 Original for presentation and 1 Photocopy)
Department of Trade and Industry
If a Resident Domestic or Foreign Juridical Entity
Certificate of Registration of Incorporation/Partnership (1 Original for presentation and 1 Photocopy)
Securities and Exchange Commission
Articles of Incorporation/Partnership and By-Laws (1 Original for
233
presentation and 1 Photocopy)
Board Resolution/Secretary’s Certificate authorizing the application forAccreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Original for presentation and 1 Photocopy)
Client
Secretary's Certificate of Incumbent Corporate /Partnership Officers and List of Directors/Partnership (1 Original for presentation and 1 Photocopy)
Client
If Non-Resident Foreign Juridical Entity
Authenticated Copy of the Articles of Incorporation/Partnership with an English Translation thereof if in foreign language other than English (1 Original for presentation and 1 Photocopy)
Securities and Exchange Commission
License to do business in the Philippines (1 Original for presentation and 1 Photocopy)
Board Resolution authorizing the establishment of a Branch/Representative Office in the Philippines (1 Authenticated Copy and 1 Photocopy)
Client
List of incumbent Officers and Directors (1 Original for presentation and 1 Photocopy)
Board/Partnership Resolution authorizing the application for Accreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Authenticated Copy and 1 Photocopy)
Client
Board/Partnership Resolution designating the Resident to whom summonses and other legal processes may be served in behalf of corporation/partnership (1 Authenticated Copy and 1 Photocopy)
Board/Partnership Resolution stipulating that in the absence of such Agent or upon cessation of its business in the Philippines, any summons or legal process may be served to SEC as
234
if the same is made upon the corporation at its home office (1 Authenticated Copy and 1 Photocopy)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits BIR Form 2303, DTI or SEC Certificate & Company ID at FMD, 3rd Floor
1. Receives BIR
Form 2303, DTI
or SEC Certificate
& Company ID
1.1 Prepares three(3) copies of Payment Order Slip
None
5 minutes
30 minutes
Accounting Clerk Financial and Management Division
1.2 Reviews and signs three(3) copies of Payment Order Slip
30 minutes Accountant III
Financial and Management Division
1.3 Logs the Payment Order Slip to Client for payment to Cashier
5 minutes Accounting Clerk Financial and Management Division
2. Receives Payment Order Slip
2. Releases one(1) original copy of Payment Order Slip to Client for payment to Cashier
None 5 minutes Accounting Clerk Financial and Management Division
3. Requests Payment Order Slip for the payment of accreditation fee
3. Issues Payment Order Slip
None 30 minutes Financial and Management Division
4.Proceeds to Cashier Windows for payment (Door B)
4. Receives payment & issues Official Receipt
Filing Fee: PHP10,000
1 hour Administrative
Officer III
(Cashier II)
Technical
Division
Administrative
Officer I
(Cashier I)
235
Technical
Division
Administrative
Assistant II
Technical
Division
5. Submits verified Application for the Issuance of a Certificate of Accreditation with the corresponding documentary requirements together with the Official Receipt of payment at the Office of the Executive Director
5. Officially receives the verified Application 5.1 Evaluates the application and the documentary requirements
None 30 minutes 18 days
Accreditation Committee Accreditation Committee
6. Receives Resolution/Notice of Selection
6. Issues Notice of Selection if Qualified
None 1 hour Accreditation Committee
TOTAL: PHP10,000 18 days, 4 hours and 15 minutes
15. ACCREDITATION OF GLOBAL NAVIGATION SATELLITE
SYSTEM (GNSS)
This is a process for the issuance of certificate of accreditation to Global
Navigation Satellite System (GNSS) providers.
Office or Division:
Accreditation Committee/Legal Division/ Financial and Management Division (FMD)
Classification: Highly Technical
Type of Transaction:
Government-to-Business Entity – G2B
Who may avail: Any person or entity who intends to be accredited as Global Navigation Satellite System (GNSS) provider.
Relevant Issuances:
Memorandum Circular No. 2015-013, 2015-024, 2016-016
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
236
Application Form for the Issuance of a Certificate for Accreditation
Public Assistance and Compliance Desk (PACD)
Business Address
Business E-mail Address
Business Telephone Number
Contact person/s with contact details
Certificate of Registration (Form 2303) if new Applicant (1 Original for presentation and 1 Photocopy) Latest Income Tax Return if existing company (1 Original for presentation and 1 Photocopy)
Bureau of Internal Revenue
Business Permit Local Government Unit where the Applicant's principal place of business is located
Complete description of Business Model (1 Original for presentation and 1 Photocopy)
Client
Compliant GPS Management Fleet System as set forth by the Board, in coordination with Department of Science and Technology – Advance Science and Technology Institute (DOST-ASTI), in Memorandum Circular 2015-013
Proof of business existence as GNSS provider for at least two (2) years such as, but not limited to the following:
Valid Mayor's or Business Permit (Submission of recently expired Mayor's or Business permit with Official Receipt of application for renewal of permit is allowed) Certificate of Registration (Form 2303) if new Applicant (1 Original for presentation and 1 Photocopy) List of All Clients (with contact person, address and telephone number/mobile number) in the Transportation Industry for the last two (2) years (1 Original for presentation and 1 Photocopy)
Local Government Unit where the Applicant's principal place of business is located for the last two years Bureau of Internal Revenue Client
237
Number of GNSS Device Installers and/or Technicians (1 Original for presentation and 1 Photocopy)
Client
Proof of 24/7 Nationwide Technical Support (1 Original for presentation and 1 Photocopy)
Warranty of the GNSS Device, which shall not be less than one (1) year from installation (1 Original for presentation and 1 Photocopy)
Proposed procedure for repair and replacement of defective GNSS device (1 Original for presentation and 1 Photocopy)
Company policy and procedure for resolution of complaints from the operators (1 Original for presentation and 1 Photocopy)
GNSS Models that are compliant with the System sold by the GNSS Provider with complete of the device; i.e. Name/Model, Description, Photos, User's Manual, etc.
Notarized Undertaking of the Applicant to comply with the provisions of PNS IOS /IEC17025, within 1 year from accreditation, if applicable (1 Original for presentation and 1 Photocopy)
Any Legal/Notary Public Office
If Individual
Valid Government-Issued Identification Card of the Applicant indicating the Name, Residence Address and birth date as proof that Applicant is at least 18 years old (2 Original for presentation and 2 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Business Name Registration (1 Original for presentation and 1 Photocopy)
Department of Trade and Industry
If Resident Domestic or Foreign Juridical Entity
Valid Government-Issued Identification Card of the authorized representative (2 Original for presentation and 2 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Certificate of Registration of Incorporation/Partnership (1 Original for presentation and 1 Photocopy)
Securities and Exchange Commission
Articles of Incorporation/Partnership
238
and By-Laws (1 Original for presentation and 1 Photocopy)
Board Resolution/Secretary’s Certificate authorizing the application forAccreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Original for presentation and 1 Photocopy)
Client
Secretary's Certificate of Incumbent Corporate /Partnership Officers and List of Directors/Partnership (1 Original for presentation and 1 Photocopy)
Client
If Non-Resident Foreign Juridical Entity
Valid Government-Issued Identification Card of the authorized representative (2 Original for presentation and 2 Photocopy)
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Authenticated Copy of the Articles of Incorporation/Partnership with an English Translation thereof if in foreign language other than English (1 Original for presentation and 1 Photocopy)
Securities and Exchange Commission
License to do business in the Philippines (1 Original for presentation and 1 Photocopy)
Board Resolution authorizing the establishment of a Branch/Representative Office in the Philippines (1 Authenticated Copy and 1 Photocopy)
Client
List of incumbent Officers and Directors (1 Original for presentation and 1 Photocopy)
Board/Partnership Resolution authorizing the application forAccreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Authenticated Copy and 1 Photocopy)
Client
Board/Partnership Resolution designating the Resident to whom summonses and other legal processes may be served in behalf of corporation/partnership (1 Authenticated Copy and 1 Photocopy)
239
Board/Partnership Resolution stipulating that in the absence of such Agent or upon cessation of its business in the Philippines, any summons or legal process may be served to SEC as if the same is made upon the corporation at its home office (1 Authenticated Copy and 1 Photocopy)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits BIR Form 2303, DTI or SEC Certificate & Company ID at FMD, 3rd Floor
1. Receives BIR
Form 2303, DTI
or SEC Certificate
& Company ID
1.1 Prepares three(3) copies of Payment Order Slip
None 5 minutes
30 minutes
Accounting Clerk Financial and Management Division
1.2 Reviews and signs three(3) copies of Payment Order Slip
30 minutes Accountant III
Financial and Management Division
1.3 Logs the Payment Order Slip to Client for payment to Cashier
5 minutes Accounting Clerk Financial and Management Division
2. Receives Payment Order Slip
2. Releases one(1) original copy of Payment Order Slip to Client for payment to Cashier
None 5 minutes Accounting Clerk Financial and Management Division
3. Requests Payment Order Slip for the payment of accreditation fee
3. Issues Payment Order Slip
None 30 minutes Financial and Management Division
4.Proceeds to Cashier (Door B)t
4. Receives payment & issues Official Receipt
Filing Fee: PHP10,000
1 hour Administrative
Officer III
(Cashier II)
Technical
Division
240
Administrative
Officer I
(Cashier I)
Technical
Division
or
Administrative
Assistant II
Technical
Division
5. Submits verified Application for the Issuance of a Certificate of Accreditation with the corresponding documentary requirements together with the Official Receipt of payment at the Office of the Executive Director
5. Officially receives the verified Application 5.1 Evaluates the application and the documentary requirements
None 30 minutes 18 days
Accreditation Committee Accreditation Committee
6. Receives Resolution/Notice of Selection if Qualified
6. Issues Notice of Selection if Qualified
None 1 hour Accreditation Committee
TOTAL: PHP10,000 18 days, 4 hours and 15 minutes
16. ADJUDICATION OF APPREHENDED VEHICLES WITH
FRANCHISE VIOLATION/S (FOR CONTESTED
APPREHENSIONS)
The process of adjudicating apprehended motor vehicles based on the
Inspection Report Summons issued by the Enforcement Personnel
Office or Division:
Legal Division
Classification: Highly Technical Transaction in the exercise of quasi-judicial function
241
Type of Transaction:
Government-to-Client – G2C
Who may avail: Any person or entity apprehended for violations provided under Joint Administrative Order No. 2014-01 and/or Memorandum Circular No. 2011-004.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Notarized Affidavit of admission or non-admission of violation (original
Any Notary Public Office
Current LTO OR/CR Land Transportation Office where the unit is registered
Valid Driver's License (1 Original for presentation and 1 Photocopy)
Land Transportation Office where the unit is registered
Valid Government-Issued ID Card of the Operator/Owner of the apprehended vehicle
LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.
Inspection Summons Report (1 Original for presentation and 1 Photocopy)
Enforcement Section
White Folder Any Office Supply Store
For Authorized Representatives of Applicant
Personal appearance of the petitioner
is required. However, if not possible
for petitioner to be physically present,
authorized representative is allowed
upon presentation of:
For Individual Operators
Duly notarized Special Power of
Attorney (SPA) (1 Original for
presentation and 1 Photocopy)
Valid Government-Issued ID of the
authorized representative and proof
why petitioner is not physically
present (1 Original for presentation
and 1 Photocopy)
Any Notary Public Office
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Cooperatives
Board Resolution authorizing the
application for Adoption of Color
Scheme and delegating the
authorized representative/s to file
application (1 Original for
presentation and 1 Photocopy)
From the Cooperative’s Board of Directors
242
Valid Government-Issued ID of the
authorized representative (1 Original
for presentation and 1 Photocopy)
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
For Corporations
Board Resolution/Secretary’s
Certificate authorizing the application
forAdoption of Color Scheme and
delegating the authorized
representative/s to file application (1
Original for presentation and 1
Photocopy)
Valid Government-Issued ID of the
authorized representative (1 Original
for presentation and 1 Photocopy)
From the Corporation’s Board of Directors
LTO Office, SSS Office, Pag-ibig Office,
PhilHealth Office, Philippine Postal Office ,
COMELEC Office, DFA Office, etc.
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Respondent receives the Inspection Report Summons
1. Issues Inspection Report Summons
None 30 minutes Enforcement Personnel
2. Respondent submits Affidavit of Admission or Non-Admission at Legal Frontline Unit, 2nd Floor
2. Receives Affidavit of Admission or Non-Admission
None 10 minutes Administrative Assistant III Legal Division
3. Respondent receives Notice of Hearing
3. Calendars the hearing and mails Show Cause Order
None 22 days Clerk III Legal Division
4. Respondent attends the hearing
4. Conducts hearing and submits the case for resolution 4.1Drafts and evaluates the Resolution/Order
None 22 days 9 days
Attorney IV Legal Division Attorney IV Legal Division Administrative Aide VI Legal Chairperson
243
4.2Reviews and signs Resolution/Order
4.3Attests the
Resolution/Order
and forwards to
the Docket
Section
4.4 Enters the
Resolution
/Order to the
Docket Book and
forwards to
Information
Systems
Management
Division
4.5 Segregates
Resolution
/Order
4.6 Encodes
Resolution
/Order in
database (name
of database)
6 days
1 day
1 day
7 hours
1 day
and Board Members Office of the Board Executive
Director
Office of the
Executive
Director
Executive
Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative
Aide VI
ISMD
Information
Technology
Officer I
ISMD
5.
ClaimsResolution/
Order at ISMD
Releasing Unit,
2nd Floor
5. Releases the
Resolution/Order
None 1 hour Records Officer
II
ISMD
Data Entry
Machine
Operator III
ISMD
Information
244
Systems
Researcher I
ISMD
Records Officer
I
ISMD
Administrative
Aide VI
ISMD
TOTAL 63 days, 1 hour
and 40 minutes
((20 days
commences
from the time
the case is
submitted for
resolution)
If With Fine/Penalty: Release of Apprehended Vehicle
1. Proceeds to
Windows 2 and 3
for Assessment of
Fine, if any for the
release of the
impounded unit
6. Receives
Order
6.1 Prepares the
assessment of
fines
None 1 hour Financial Analyst II & III Technical Division Statistician III Administrative Aide VI Technical Division
2. Claims POS at
Windows 2 and 3
7. Releases the Payment Order Slip (POS)
None 1 hour Financial Analyst II & III Technical Division Statistician III Administrative Aide VI Technical Division
3. Proceeds to
Cashier (Door B)
8. Receives payment & issues Official
Fine/Penalty
:
Based on
1 hour Administrative
Officer III
(Cashier II)
245
Receipt Memorandu
m Circular
No. 2011-
004 and
JAO No
2014-002
Administrative
Division
Administrative
Officer I
(Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4. Submits the
Order together
with the Official
Receipt of
payment at
Window 7 for
drafting of
clearance
9. Receives the Order
None 1 hour Administrative
Aide VI
Technical
Division
9.1 Evaluates the Order and prepares the clearance to release impounded unit
None 1 hour Transportation
Development
Officer II or III
9.2 Signs the Clearance and forwards to the Office of the Executive Director
None 1 hour Chief
Transportation
Development
Officer
(Division Chief)
Technical
Division
9.3 Signs the Clearance
None 1 hour Executive
Director
Office of the
Executive
Director
5. Claims the
Clearance,
including therein
10. Releases the Clearance
None 1 hour Administrative
Aide VI
Technical
246
the schedule of
release of the
impounded unit,
at Window
(Impounding area
is located in
Magalang,
Pampanga)
Division
TOTAL 8 hours
If Dismissed:
6. Submits Order
at Window 7
6. Receives
Order
None 1 hour Administrative
Aide VI
Technical
Division
6.1 Evaluates
the Order and
prepares the
clearance to
release
impounded unit
None 30 minutes Transportation
Development
Officer II or III
6.2 Signs the Clearance and forwards to the Office of the Executive Director
None 1 hour Chief
Transportation
Development
Officer
(Division Chief)
Technical
Division
6.3 Signs the Clearance
None 1 hour Executive
Director
Office of the
Executive
Director
10. Claims the
Clearance,
including therein
the schedule of
release of the
impounded unit,
at Window 7
10. Releases the Clearance
None 1 hour Administrative
Aide VI
Technical
Division
247
(Impounding area
is located in
Magalang,
Pampanga)
TOTAL: Penalties to
be paid
based on
the Order of
the Board
according
to
Memorandu
m Circular
No. 2011-
004 and
JAO No
2014-002
4 hours, 30
minutes
.
17. PREPARATION FOR PAYMENT FOR GENERAL
SERVICES
The Financial and Management Division prepares the payment of janitorial,
security and other general services.
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of
Transaction:
Government to Business Entity – G2B
Who may avail: Service Provider
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplishment Report Concerned service provider
Request for Payment
248
Record of Attendance/Service
Summary of Attendance
Proof of remittance to concerned
government agency and/or GOCC's
(BIR/SSS/HDMF)
Billing Invoice
Duly Signed and Notarized Contract
(for 1st payment)
Notice of Award (for 1st payment)
Notice to Proceed (for 1st payment)
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
required
documents
1. Receives and
checks
completeness of
the required
documents
1.1 Retrieves the
Index of
Payments from
files to determine
if there is no
prior payment
claims and
forward to
Budget Unit for
ORS or
If with prior
payment with the
same claims
returned to
requesting party
None 10 minutes
5 minutes
Administrative
Aide VI
Financial and
Management
Division
1.2 Prepares
three (3) copies
Obligation
Request and
Status (ORS) to
be attached in
the payroll (for
first payment)
None 1 hour Budget Officer
IV (Budget
Officer II)
Financial and
Management
249
If for succeeding
payment the
budget unit
retrieve the
recorded ORS
and update the
status of
obligation in Box
C in the
Payment column
1.3 Prepares the
DV in four copies
and assigns DV
number and
records in the
logbook.
Forwards the
four copies of
DVs, SDs and
two copies of
ORS for
signature in BOX
A
None 30 minutes Accounting
Clerk
Financial and
Management
Division
2. Submits the
signed DVs and
ORS together
with the
supporting
documents
2. Receives the
four copies of
signed DVs and
three copies of
ORS together
with the
supporting
documents
None 1 minute Accounting
Clerk
Financial and
Management
Division
2.1 Review and
certifies the
completeness
and accuracy of
the documents.
If with errors or
lack of
documents
return to the
concerned
None 5 days Administrative
Officer II
(Management &
Audit Analyst I)
Financial and
Management
Division
Administrative
Officer IV
250
service provider.
If in order initial
the four copies
of DV and
forward to
Budget Unit for
signature of Box
B of ORS
(Management &
Audit Analyst II)
Financial and
Management
Division
Administrative
Officer V
(Management
&Audit Analyst
III)
Financial and
Management
Division
2.2 Signs the
Box B of ORS
and retains the
second copy for
filling for first
payment.
If taxable,
prepares BIR
Form 2306 and
2307 and
forward to the
Head of
Accounting Unit
for signature of
Box C of DV.
If non-taxable
forward to Head
of Accounting
Unit for signature
of Box C of DV
None 1 hour Administrative
Officer V
(Budget Officer
III)
Financial and
Management
Division
Accounting
Clerk
Financial and
Management
Division
Administrative
Officer V
(Budget Officer
III)
Financial and
Management
Division
2.3 Reviews and
signs the four
copies of DVs in
BOX C
None 2 days Accountant III
Financial and
Management
Division
2.4 Records in
the logbook the
None 15 minutes Administrative
Aide VI
251
approved DV
and onward
endorsement to
the Head of
Agency/
Authorized
Representative
Financial and
Management
Division
3. Submits
LDDAP-
ADA/SLIIE
Checks/ACIC
3. Receives the
LDDAP-
ADA/SLIIE
Checks/ACIC
None 1minute Administrative
Aide VI
Financial and
Management
Division
3.1 Reviews the
correctness of
amount in
checks or
LDDAP-ADA
and signs in the
“Approved by”
portion of ACIC
or “ “Certified
Correct” portion
of the LDDAP-
ADA, SLIIE and
FDES
None 3 hours Chief
Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.2 Forwards the
signed LDDAP-
ADA,SLIIE,FDE
S or Checks and
ACIC to Head of
Agency/Authoriz
ed
Representative
for counter-
signing
None 5 minutes Administrative
Aide VI
Financial and
Management
Division
4. Submits signed
LDDAP-
ADA/SLIIE
Checks/ACIC
4. Receives duly
signed LDDAP-
ADA/SLIIE
Checks/ACIC
None 2 minutes Administrative
Officer III
(Cashier II)
Administrative
Division
252
Administrative
Officer I
(Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.1 Reviews the
completeness of
signatures in
Checks and
ACIC or LDDAP-
ADA, SLIIE and
FDES
None 30 minutes Administrative
Officer III
(Cashier II)
Administrative
Division
Administrative
Officer I
(Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.2 Forwards the
Checks or
LDDAP-AD and
ACIC or SLIIE
and FDES in
Authorized
Government
Bank
(LANDBANK OF
THE PHILS)
None 3 days LBP Staff
TOTAL: None 10 days , 6
hours and
39minutes
253
18. PREPARATION FOR PAYMENT OF INFRASTRUCTURE
PROJECT
The Financial and Management Division prepares the payment for
construction of buildings.
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of
Transaction:
G2B- Government to Business Entity
Who may avail: Service Provider
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Notice of Award Procurement Unit
Duly signed and notarize contract
Notice to Proceeds
Performance Security
Memorandum of Agreement
Program of Works
Letter request from contractor for
progress/final payment or substitute
in case of release of retention money
Construction Committee
Statement of Work Accomplishment
must be verified and approved by
Agency’s Authorized Engineer
Progress Billing verified and
approved by Agency’s Authorized
Engineer
Inspection Report by the Agency’s
Authorized Engineer
Result of Test Analysis, if applicable
Statement of Time Elapsed
Monthly Certificate of Payment
Contractor’s Affidavit on payment of
laborers and materials
Pictures, before, during and after
construction of items of work
especially the embedded items
Photocopy of vouchers of all previous
payment
254
Additional Requirements:
Final Payment
Certificate of completion Construction Committee
As-Built plans
Warranty security
Copy of turn over documents/transfer
of project and facilities
For Variation Order/ Change Order/
Extra Work Order
Copy of Approved Change Order
(CO)/ Extra Work Order (EWO)
Copy of the approved original plans
indicating the affected portion(s) of
the project and duly revised plans
and specification, if applicable,
indicating the changes made which
shall be color coded
Copy of the agency’s report
establishing the
necessity/justification(s) for the need
of such CO and/or EWO w/c shall
include: (a)the computation as to the
quantities of the additional works
involved per item indicating the
specific stations where such works
are needed; (b) the date of inspection
conducted and the results of such
inspection; (c) a detailed estimate of
the unit cost of such items of work for
new unit costs including those
expressed in volume /area/ lump-
sum/lot.
Copy of the approved/revised
PERT/CPM Network Diagram which
shall be color coded, reflecting the
effect of additional/deductive time on
the contract period and the
corresponding detailed computations
for the additional/deductive time for
the subject Change Order/ Extra
Work Order
Construction Committee
255
Copy of the approved detailed
breakdown of contract cost for the
variation order
Copy of the COA Technical
Evaluation Report for the original
contract
Additional performance security in the
prescribed from and amount if
variation order exceeds 10 percent of
the original contract cost
For Release of Retention Money
Any security in the form of cash, bank
guarantee, irrevocable standby letter
of credit from a commercial bank,
GSIS or surety bond callable on
demand
Certification from end-user that the
project is completed and inspected
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
required
documents
1. Receives and
checks
completeness of
the required
documents
1.1 Retrieves the
Index of
Payments from
files to determine
if there is no
prior payment
claims and
forward to
Budget Unit for
ORS or
If with prior
payment with the
same claims
returned to
requesting party
None 30 minutes
5 minutes
Administrative
Aide VI
Financial and
Management
Division
256
1.2 Prepares
three (3) copies
Obligation
Request and
Status (ORS) to
be attached in
the payroll (for
first payment)
If succeeding
payment the
budget units
retrieve the
recorded ORS
and update the
status of
obligation in Box
C in the
Payment column
None 1 hour Budget Officer
IV (Budget
Officer II)
Financial and
Management
Division
1.3 Prepares the
DV in four copies
and assigns DV
number and
records in the
logbook.
Forwards the
four copies of
DVs, SDs and
two copies of
ORS for
signature in BOX
A.
If succeeding
payment attach
the copy of
updated ORS
None 30 minutes Accounting
Clerk
Financial and
Management
Division
2. Submits the
signed DVs and
ORS together
with the
supporting
documents
2. Receives the
four copies of
signed DVs and
three copies of
ORS together
with the
None 30 minutes Accounting
Clerk
Financial and
Management
Division
257
supporting
documents
2.1 Reviews and
certifies the
completeness
and accuracy of
the documents.
If with errors or
lack of
documents
return to the
construction
committee.
If in order, initial
the four copies
of DV and
forward to
Budget Unit for
signature of Box
B of ORS
None 7 days Administrative
Officer II
(Management
&Audit Analyst
I)
Financial and
Management
Division
Administrative
Officer IV
(Management &
Audit Analyst II)
Financial and
Management
Division
Administrative
Officer V
(Management &
Audit Analyst III)
Financial and
Management
Division
2.2 Signs the
Box B of ORS
and retain the
second copy for
filling for first
payment.
If taxable
prepare BIR
Form 2306 and
2307 and
forward to Head
of Accounting
Unit for
signature of Box
C of DV.
None 1 hour Administrative
Officer V
(Budget Officer
III)
Financial and
Management
Division
Accounting
Clerk
Financial and
Management
Division
Administrative
258
If non-taxable
forward to Head
of Accounting
Unit for signature
of Box C of DV
Officer V
(Budget Officer
III)
Financial and
Management
Division
2.3 Reviews and
signs the four
copies of DVs in
BOX C
None 3 days Accountant III
Financial and
Management
Division
2.4 Records in
the logbook the
approved DV
and onward
endorsement to
the Head of
Agency/
Authorized
Representative
None 15 minutes Administrative
Aide VI
Financial and
Management
Division
3.Submits
LDDAP-
ADA/SLIIE
Checks/ACIC
3. Receives the
LDDAP-
ADA/SLIIE
Checks/ACIC
None 1minute Administrative
Aide VI
Financial and
Management
Division
3.1 Reviews the
correctness of
amount in
checks or
LDDAP-ADA
and signs in the
“Approved by”
portion of ACIC
or “ “Certified
Correct” portion
of the LDDAP-
ADA, SLIIE and
FDES
None 4 hours Chief
Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.2 Forwards the
signed LDDAP-
ADA,SLIIE,FDE
S or Checks and
None 5 minutes Administrative
Aide VI
Financial and
Management
259
ACIC to Head of
Agency/Authoriz
ed
Representative
for counter-
signing
Division
4. Submit signed
LDDAP-
ADA/SLIIE
Checks/ACIC
4. Receives duly
signed LDDAP-
ADA/SLIIE
Checks/ACIC
None 2 minutes Administrative
Aide VI
Financial and
Management
Division
4.1 Reviews the
completeness of
signatures in
Checks and
ACIC or LDDAP-
ADA, SLIIE and
FDES
None 30 minutes Administrative
Aide VI
Financial and
Management
Division
4.2 Forwards the
Checks or LDDAP-
AD and ACIC or
SLIIE and FDES in
Authorized
Government Bank
(LANDBANK OF
THE PHILS)
None 3 days LBP Staff
TOTAL: None 14 days and 28
minutes
19. PREPARATION FOR PAYMENT FOR LOT PURCHASE
The Financial and Management Division prepares the payment for
purchase of lot/s for the agency.
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of
Transaction:
Government-to-Business Entity – G2B
Who may avail: Land owner
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
For Payment of Land
Duly signed Memorandum of Concerned Land Owner
260
Agreement
Duly signed and notarized Contract
Duly signed and notarized Deed of
Absolute Sale
Original copy of Transfer Certificate of
Title (TCT)
Original copy of Blueprints
If more than one titles secure
certification for consolidation of geodetic
engineer from DPWH
Department of Public Works and Highway
Capital Gains Tax (CGT) and
Documentary Stamp Tax (DST)
Bureau of Internal Revenue
Land Registration Authority Fees
Assessment
Land Registration Authority
Land Registration Authority IT Service
Fees Assessment
Land Registration Authority
Municipal Transfer Tax Assessment Concerned Municipal Office or City Hall
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
required documents
1. Receives and
checks
completeness of
the required
documents
1.1 Retrieves the
Index of
Payments from
files to determine
if there is no
prior payment
claims and
forward to
Budget Unit for
ORS or
If with prior
payment with the
same claims
returned to
requesting party
None 30 minutes
5 minutes
Administrative
Aide VI
Financial and
Management
Division
1.2 Prepares None 1 hour Budget Officer IV
261
three (3) copies
Obligation
Request and
Status (ORS) to
be attached in
the payroll (for
first payment)
If succeeding
payment the
budget units
retrieve the
recorded ORS
and update the
status of
obligation in Box
C in the
Payment
column.
(Budget Officer
II)
Financial and
Management
Division
1.3 Prepares the
DV in four copies
and assigns DV
number and
records in the
logbook.
Forwards the
four copies of
DVs, SDs and
two copies of
ORS for
signature in BOX
A
If succeeding
payment attach
the copy of
updated ORS
None 30 minutes Accounting Clerk
Financial and
Management
Division
2. Submits the
signed DVs and
ORS together with
the supporting
documents
2. Receives the
four copies of
signed DVs and
three copies of
ORS together
None 30 minutes Accounting Clerk
Financial and
Management
Division
262
with the
supporting
documents
2.1 Reviews and
certifies the
completeness
and accuracy of
the documents.
If with errors or
lack of
documents
return to the
construction
committee.
If in order initial
the four copies
of DV and
forward to
Budget Unit for
signature of Box
B of ORS
None 7 days Administrative
Officer II
(Management &
Audit Analyst I)
Financial and
Management
Division
Administrative
Officer IV
(Management &
Audit Analyst II)
Financial and
Management
Division
Administrative
Officer V
(Management &
Audit Analyst III)
Financial and
Management
Division
2.2 Signs the
Box B of ORS
and retain the
second copy for
filling for first
payment.
If taxable
prepares BIR
Form 2306 and
2307 and
forward to Head
of Accounting
Unit for
signature of Box
C of DV.
None 1 hour Administrative
Officer V
(Budget Officer
III)
Financial and
Management
Division
Accounting Clerk
Financial and
Management
Division
Administrative
Officer V
263
If non-taxable
forward to Head
of Accounting
Unit for signature
of Box C of DV
(Budget Officer
III)
Financial and
Management
Division
2.3 Reviews and
signs the four
copies of DVs in
BOX C.
None 3 days Accountant III
Financial and
Management
Division
2.4 Records in
the logbook the
approved DV
and onward
endorsement to
the Head of
Agency/
Authorized
Representative
None 15 minutes Administrative
Aide VI
Financial and
Management
Division
3.Submits LDDAP-
ADA/SLIIE
Checks/ACIC
3. Receives the
LDDAP-
ADA/SLIIE
Checks/ACIC
None 1minute Administrative
Aide VI
Financial and
Management
Division
3.1 Reviews the
correctness of
amount in
checks or
LDDAP-ADA
and signs in the
“Approved by”
portion of ACIC
or “ “Certified
Correct” portion
of the LDDAP-
ADA, SLIIE and
FDES
None 4 hours Chief
Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.2 Forward the
signed LDDAP-
ADA,SLIIE,FDE
S or Checks and
ACIC to Head of
None 5 minutes Administrative
Aide VI
Financial and
Management
Division
264
Agency/Authoriz
ed
Representative
for counter-
signing
4. Submit signed
LDDAP-ADA/SLIIE
Checks/ACIC
4. Receives duly
signed LDDAP-
ADA/SLIIE
Checks/ACIC
None 2 minutes Administrative
Officer III
(Cashier II)
Administrative
Division
Administrative
Officer I (Cashier
I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.1 Reviews the
completeness of
signatures in
Checks and
ACIC or LDDAP-
ADA, SLIIE and
FDES
None 30 minutes Administrative
Officer III
(Cashier II)
Administrative
Division
Administrative
Officer I (Cashier
I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.2 Forwards the
Checks or
LDDAP-AD and
ACIC or SLIIE
None 3 days LBP Staff
265
and FDES in
Authorized
Government
Bank
(LANDBANK OF
THE PHILS)
TOTAL: None 14 days and
28 minutes
20. PREPARATION FOR PAYMENT OF SUPPLIES THROUGH
PUBLIC BIDDING
The Financial and Management Division prepares the payment for supplies
that classified by the Procurement Unit as Public Bidding.
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of
Transaction:
Government to Business Entity – G2B
Who may avail: Suppliers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Authenticated photocopy of the
approved APP
Administrative Division
Notice of Award Procurement Unit
Approved Purchase Request Administrative Division
Performance Security Procurement Unit
Program of Work and Detailed
Estimates
Notice to Proceed, indicating the date
of receipt by the contractor
Duly Sign and Notarized Contract
BAC Resolution declaring winning
bidder
BAC Resolution recommending
approval and approval by the Head of
the Procuring Entity of the Resolution
of the BAC recommending award of
contract
Approved Purchase Order Administrative Division
Billing/Sales Invoice
Delivery Receipt
266
Inspection and Acceptance Report
report signed "accepted by" by the
authorized agency inspector and
signed "accepted by"
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
required
documents
1. Receives and
checks
completeness of
the required
documents
1.1 Retrieves the
Index of
Payments from
files to determine
if there is no prior
payment claims
and forward to
Budget Unit for
ORS.
If with prior
payment with the
same claims
returned to
requesting party
None 30 minutes
5 minutes
Administrative
Aide VI
Financial and
Management
Division
1.2 Prepares
three (3) copies
Obligation
Request and
Status (ORS) to
be attached in the
payroll (for first
payment)
If succeeding
payment the
budget units
retrieve the
recorded ORS
and update the
status of
None 1 hour Budget Officer IV
(Budget Officer
II)
Financial and
Management
Division
267
obligation in Box
C in the Payment
column
1.3 Prepares four
(4) copies of DV
and records in the
logbook.
Forwards the four
copies of DVs,
SDs and two
copies of ORS for
signature in BOX
A
If succeeding
payment attach
the copy of
updated ORS
None 30 minutes Accounting Clerk
Financial and
Management
Division
2.Submits the
signed DVs and
ORS together with
the supporting
documents
2. Receives the
four copies of
signed DVs and
three copies of
ORS together
with the
supporting
documents
None 1 minute Accounting Clerk
Financial and
Management
Division
2.1 Reviews and
certifies the
completeness
and accuracy of
the documents
If with errors or
lack of
documents return
to the concern
divisions
If in order initial
the four copies of
DV and forward
to Budget Unit for
None 6 days Administrative
Officer II
(Management &
Audit Analyst I)
Financial and
Management
Division
Administrative
Officer IV
(Management &
Audit Analyst II)
Financial and
Management
Division
268
signature of Box
B of ORS
Administrative
Officer V
(Management &
Audit Analyst III)
Financial and
Management
Division
2.2 Signs the Box
B of ORS and
retain the second
copy for filling for
first payment.
If taxable prepare
BIR Form 2306
and 2307 and
forward to Head
of Accounting
Unit for signature
of Box C of DV.
If non-taxable
forward to Head
of Accounting
Unit for signature
of Box C of DV
None 1 hour Administrative
Officer V
(Budget Officer
III)
Financial and
Management
Division
Accounting Clerk
Financial and
Management
Division
Administrative
Officer V
(Budget Officer
III)
Financial and
Management
Division
2.3 Reviews and
signs the four
copies of DVs in
BOX C
None 3 days Accountant III
Financial and
Management
Division
2.4 Records in
the logbook the
approved DV and
onward
endorsement to
the Head of
Agency/
Authorized
Representative
None 15 minutes Administrative
Aide VI
Financial and
Management
Division
3.Submits LDDAP- 3. Receives the None 1minute Administrative
269
ADA/SLIIE
Checks/ACIC
LDDAP-
ADA/SLIIE
Checks/ACIC
Aide VI
Financial and
Management
Division
3.1 Reviews the
correctness of
amount in checks
or LDDAP-ADA
and signs in the
“Approved by”
portion of ACIC or
“ “Certified
Correct” portion
of the LDDAP-
ADA, SLIIE and
FDES
None 4 hours Chief
Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.2 Forwards the
signed LDDAP-
ADA,SLIIE,FDES
or Checks and
ACIC to Head of
Agency/Authorize
d Representative
for counter-
signing
None 5 minutes Administrative
Aide VI
Financial and
Management
Division
4. Submits signed
LDDAP-ADA/SLIIE
Checks/ACIC
4. Receives duly
signed LDDAP-
ADA/SLIIE
Checks/ACIC
None 2 minutes Administrative
Officer III
(Cashier II)
Administrative
Division
Administrative
Officer I (Cashier
I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
270
4.1 Reviews the
completeness of
signatures in
Checks and ACIC
or LDDAP-ADA,
SLIIE and FDES
None 30 minutes Administrative
Officer III
(Cashier II)
Administrative
Division
Administrative
Officer I (Cashier
I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.2 Forwards the
Checks or
LDDAP-AD and
ACIC or SLIIE
and FDES in
Authorized
Government
Bank
(LANDBANK OF
THE PHILS)
None 3 days LBP Staff
TOTAL None 12 days, 7 hours
and 59 minutes
271
CENTRAL OFFICE
INTERNAL SERVICES
SIMPLE TRANSACTION
1. LEAVE ADMINISTRATION
To provide employees the necessary information and guidelines in the
availment of their leave credits.
Division: Administrative Division
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: All regular employees
CHECKLIST OF REQUIREMENTS (initial)
WHERE TO SECURE
Accomplished Leave Application Form (1 Original, 1 Photocopy)
Administrative Division (3rd floor)
272
Medical Certificate, if Sick Leave is 6 days or more (1 Original)
Attending Medical Practitioner
Letter Request stating the purpose of Leave Monetization if Sick Leave credits will be monetized (1 Original)
Employee
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Availment of Vacation Leave:
1. Submits the application for leave with signature of immediate supervisor (at least 5 days before the intended date of availment)
1. Greets employee None 1 minute Administrative Personnel Administrative Division
1.1 Receives the application for leave
None 1 minute Administrative Officer II (HRMO I) Administrative Division
1.2 Evaluates the submitted application form
None 2 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.3 Verifies the leave credit balances 1.4 Certifies/signs the total leave balances 1.5 Forwards the signed leave form to the Chief
None 5 minutes 2 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative
273
Administrative Officer for approval/disapproval
Division Administrative Officer IV (HRMO II) Administrative Division
1.6 Signs the Application Leave
None 1 hour Chief Administrative Officer (Division Chief) Administrative Division
1.7 Notifies the employee concerned
None 30 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV(HRMO II) Administrative Division
2. Receives the Approved Application for Leave
2. Furnishes employee with the approved application for Leave
None 5 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II)
274
Administrative Division
2.1 Encodes leave application in the Time Monitoring System 2.2 Updates leave card 2.3 Files the approved application for leave to the 201 file
None 15 minutes 10 minutes 5 minutes
Administrative Officer II (HRMO I) Administrative Division
TOTAL None 2 hours and 18 minutes
Availment of Sick Leave:
1. Submits the application for leave with signature of immediate supervisor (upon return to duty)
1. Greets employee None 1 minute Administrative Personnel Administrative Division
1.1 Receives the application for leave
None 1 minute Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
1.1 Evaluates the submitted application form 1.2 Advises the employee to attach Medical Certificate if the duration of Sick Leave is six (6) days or more 1.3 Verifies the leave credit
None 5 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
275
balances 1.4 Certifies/signs the total leave balances 1.5 Forwards the signed Application Leave to the Chief Administrative Officer for approval/disapproval
Administrative Officer IV (HRMO II) Administrative Division
1.6 Signs the Application Leave
None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division
1.7 Issues Certificate of Leave of Absence Without Pay (LWOP) if the leave credit balance is insufficient
None 5 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.8 Notifies the employee concerned
None Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative
276
Division Administrative Officer IV (HRMO II) Administrative Division
2. Receives the Approved Application for Leave
2. Furnishes employee with the approved Application Leave
None Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
2.1 Encodes Application Leave in the Time Monitoring System 2.2 Updates the leave card 2.3 Files the approved Leave Application to the 201 file
None Administrative Officer II (HRMO I) Administrative Division
TOTAL None 24 minutes
Availment of Leave Monetization:
1. Submits the application for leave with signature of immediate supervisor (within the specified date in the
1. Greets the employee
None NA Administrative Personnel Administrative Division
1.1 Receives the application for leave 1.2 Evaluates the
None NA Administrative Officer II (HRMO I) Administrative
277
Memorandum) submitted application form 1.3 Advises the employee to attach a letter request stating the purpose of leave monetization if Sick Leave credits will be monetized 1.4 Verifies the leave credit balances 1.5 Certifies/signs the total leave balances 1.6 Forwards the signed leave form to the Chief Administrative Officer for approval/disapproval
Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.7 Signs the Application Leave
None NA Chief Administrative Officer (Division Chief) Administrative Division
1.8 Issues Certificate of Leave of Absence Without Pay (LWOP) if the leave credit balance is insufficient 1.9 Notifies the employee concerned
None NA Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer 2) Administrative Division
2. Receives the Approved Application for Leave
2. Furnishes employee and Financial Management
None NA Administrative Officer II (HRMO I) Administrative
278
Division with the approved application for Leave
Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
2.1 Encodes leave application in the Time Monitoring System 2.2 Updates leave card 2.3 Files the approved application for leave to the 201 file
None NA Administrative Officer II (HRMO I) Administrative Division
TOTAL None
2. SUPPLY MANAGEMENT Toprovide employees the necessary information and guidelines in the
availment of office supplies.
Division: Administrative Division
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: All regular employees
CHECKLIST OF REQUIREMENTS (initial)
WHERE TO SECURE
1. Accomplished Requisition and Issuance Slip (RIS) (3 Original) if Stocks are available
Supply Section, Administrative Division (3rd floor)
2. Purchase Request (4 Original Copies) If stocks are not available
Financial and Management Division
279
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
If Stocks Available:
1. Submits the accomplished Requisition and Issuance Slip (RIS)
1. Receives the Requisition and Issuance Slip
None
1 minute Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division
1.1 Evaluates submitted RIS
5 minutes Administrative Aide VI (Store Keeper II) Administrative Division
1.2 Approves RIS 1 minute Administrative Officer V (Supply Officer III) Administrative Division
2. Receives the requested items/supplies
2. Issues requested items/supplies 2.1 Signs the Issuance column
None 30 minutes 1 minute
Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer
280
II) Administrative Division
3. Receives the copy of signed RIS
3. Furnishes client with the signed RIS
None 30 minutes Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division
3.1 Files the copy of RIS
None 5 minutes Administrative Aide VI (Store Keeper II) Administrative Division
TOTAL None 1 hour and 13 minutes
If Stocks are NOT Available:
1. Submits the accomplished Purchase Request (PR)
1. Receives the Purchase Request (PR) 1.1 Assigns control number of the PR
None 1 minute 1 minute
Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative
281
Division
1.2 Forwards the PR to the Chief Administrative Officer for instructions through a routing slip
None 1 minute Administrative Aide I (Utility Worker I) Administrative Division
1.3 Releases routing slip with instructions
None 1 hour Chief Administrative Officer (Division Chief) Administrative Division
1.4 Forwards to the Office of the Executive Director for the approval of the PR if the total amount of the request is less than ₱10,000.
None 2 minutes Administrative Aide I (Utility Worker I) Administrative Division
1.5 Forwards to the Office of the Chairperson for the approval of the PR if the total amount of the request is more than ₱10,000.
None 2 minutes Administrative Aide I (Utility Worker I) Administrative Division
1.6 Processing Time of Procurement of Goods thru Shopping 52.1b applies (See p. __)
1.7 Awaits for the delivery of the requested items from the supplier
None 30 days Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative
282
Officer III (Supply Officer II) Administrative Division
1.8 Inspects the delivered items
None 30 minutes Administrative Aide I (Utility Worker I) Legal Division Transportation Development Officer II Technical Division
1.9 Accepts the delivered items
None 60 minutes Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division
1.10 Prepares Inspection and Acceptance Report (IAR) 1.11 Furnishes copy of the IAR to the Finance Division and COA
None 20 minutes 15 minutes
Administrative Aide VI (Store Keeper II) Administrative Division
1.12 Updates stock cards 1.13 Prepares Inventory Custodian
None 30 minutes 30 minutes
Administrative Aide VI (Store Keeper II) Administrative Division
283
Slip (ICS) if the amount is less than ₱15,000 or Property Acknowledgement Receipt (PAR) if the amount is more than ₱15,000
Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division
2. Accepts the requested item
2. Releases/issues the requested item 2.1 Files the copy of ICS and PAR
None 1 hour 5 minutes
Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division
TOTAL None 30 days, 5 hours and 17 minutes
Note: Supply Management (if Supplies are NOT available) qualified for multi-stage
processing.
3. ISSUANCE OF SERVICE RECORDS AND OTHER
CERTIFICATION
To provide accurate information of employees’ service records and other
certification needed for whatever legal purposes.
Division: Administrative Division
284
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: All regular employees, including retired and resigned, OJT, Job Orders and Contract of Services
CHECKLIST OF REQUIREMENTS (initial)
WHERE TO SECURE
Accomplished Request Form Administrative Division
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Request for Service Records:
1. Submits the accomplished request form
1. Greet the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form 1.2 Evaluates the needed certification to be issued
None 1 minute 5 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.3 Retrieves the 201 file of the employee
None 2 minutes Administrative Officer III (Records Officer II)
1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for
None 10 minutes 1 minute
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III
285
signature (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.6 Signs the certification
None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division
2. Receives the requested certification
2. Released the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee
None 3 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
TOTAL None 35 minutes
Request for Certificate of Employment:
1. Submits the accomplished request form
1. Greet the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form 1.2 Evaluates the
None 1 minute 5 minutes
Administrative Officer II (HRMO I) Administrative Division
286
needed certification to be issued
Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.3 Retrieves the 201 file of the employee
None 2 minutes Administrative Officer III (Records Officer 2)
1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for signature
None 10 minutes 1 minute
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.6 Signs the certification
None 10 minutes Chief Administrative Officer Division Chief) Administrative Division
2. Receives the requested certification
2. Released the signed certification 2.1 Files the received copy of the certification to
None 3 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division
287
the 201 file of the employee
Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
TOTAL None 35 minutes
Request for Certificate of Appearance:
1. Submits the accomplished request form
1. Greet the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form 1.2 Evaluates the needed certification to be issued
None 1 minute 5 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.3 Retrieves the 201 file of the employee
None 2 minutes Administrative Officer III (Records Officer II) Administrative Division
1.4 Prepares the requested certification
None 10 minutes
Administrative Officer II (HRMO I)
288
1.5 Forwards to the Chief Administrative Officer for signature
1 minute
Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division
1.6 Signs the certification
None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division
2. Receives the requested certification
2. Released the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee
None 3 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
TOTAL None 35 minutes
Request for Certificate of
289
Completion for OJT:
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form 1.2 Evaluates the needed certification to be issued
None 1 minute 5 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
1.3 Retrieves the 201 file of the employee
None 2 minutes Administrative Officer III (Records Officer II) Administrative Division
1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for signature
None 10 minutes 1 minute
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
290
Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
1.6 Signs the certification
None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division
2. Receives the requested certification
2. Releases the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee
None 3 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
TOTAL None 35 minutes
Request for Certificate of No Pending Case:
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative
291
Division
1.1 Receives the accomplished request form 1.2 Evaluates the needed certification to be issued
None 1 minute 5 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
1.3 Retrieves the 201 file of the employee
None 2 minutes Administrative Officer III (Records Officer II) Administrative Division
1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for signature
None 10 minutes 1 minute
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative
292
Division Administrative Aide VI(Clerk III) Administrative Division
1.6 Signs the certification
None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division
2. Receives the requested certification
2. Released the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee
None 3 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
TOTAL None 35 minutes
Request for Certificate of Abstract of Collection:
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form
None 1 minute
Administrative Officer II (HRMO I)
293
1.2 Evaluates the needed certification to be issued
5 minutes
Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division
1.3 Retrieves the 201 file of the employee
None 2 minutes Administrative Officer III (Records Officer II) Administrative Division
1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for signature
None 10 minutes 1 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III)
294
Administrative Division
1.6 Signs the certification
None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division
2. Receives the requested certification
2. Released the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee
None 3 minutes 2 minutes
Administrative Officer II (HRMO I) Administrative Division
Administrative Officer III (Records Officer II) Administrative Division
Administrative Officer IV (HRMO II) Administrative Division
Administrative Aide VI(Clerk III) Administrative Division
TOTAL None 35 minutes
4. REQUEST FOR REPRODUCTION OF DOCUMENTS
To provide the needed forms from different offices and division.
Division: Administrative Division
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: All Offices and Divisions
CHECKLIST OF REQUIREMENTS (initial)
WHERE TO SECURE
Accomplished Request Form (1 Original)
Administrative Division, 3rd Floor
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits the 1. Greets the None 1 minute Administrative
295
accomplished request form.
employee Division Aide VI (Printing Machine Operator II) Administrative Division
1.1 Receives and informs the employee to return on specific day or hour 1.2 Reproduces the requested documents
None 1 minute 4 hours
Administrative Division Aide VI (Printing Machine Operator II) Administrative Division
2. Receives reproduced documents with Notice of Completion
2. Releases the reproduced documents with Notice of Completion
None 1 hour Administrative Division Aide VI (Printing Machine Operator II) Administrative Division
TOTAL None 5 hours 2 minutes
5. PREPARATION FOR RECOGNITION OF COMMENDABLE ACTS
To give recognition to deserving employee/stakeholders of their
exemplary service to the public.
Division: Administrative Division
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: Board
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Letter of Commendation PACD
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Request Administration
1. Greets the Board Member/s or his/her
None 1 minute Administrative Personnel
296
Division to prepare the Certificate of Recognition
representative Administrative Division
1.1 Prepares the necessary Certificate of Recognition 1.2 Routes the Certificate of Recognition for signature of the Board 1.3 Informs the awardee/s of the scheduled place and time of awarding ceremony
None 30 minutes 2 hours 30 minutes
Administrative Aide VI (Clerk III) Administrative Division
2. Receives the Certificate of Recognition for the awarding ceremony
2. The Board awards the Certificate of Recognition to the awardee/s
None 5 minutes Administrative Aide VI (Clerk III) Administrative Division
TOTAL None 3 hours and 6 minutes
5. ISSUANCE OF PAYMENT ORDER SLIP FOR REFUND OF
CASH ADVANCE FOR TRAVEL
The Financial and Management Division prepares the Payment Order Slip for
refund of cash advances for travel.
Office or
Division:
Financial and Management Division, 3rd Floor
Classification: Simple
Type of
Transaction:
Government to Government – G2G
Who may avail: Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Liquidation Report (1 Original) Concerned Employee
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
297
1.Submits
Liquidation
Report
1.Receives
Liquidation
Report
1.1 Prepares the
Payment Order
Slip and forwards
to Accountant for
review
None 1 minute
5 minutes
Accounting Clerk
Financial and
Management
Division
1.2 Reviews and
signs the
Payment Order
Slip
None 3 hours Accountant III
Financial and
Management
Division
1.3 Logs the
Payment Order
Slip to Client for
payment to
Cashier
None 1 minute Accounting Clerk
Financial and
Management
Division
2. Receives the
Payment Order
Slip
2. Releases the
Payment Order
Slip to Client for
payment to
Cashier
None 1 minute Accounting Clerk
Financial and
Management
Division
TOTAL: None 3 hours and 8
minutes
6. PROCUREMENT OF GOODS THRU NEGOTIATED
PROCUREMENT -SMALL VALUE PROCUREMENT (SVP)
To procure goods/services where the amount of the Approved Budget for the
Contract (ABC) is less than 1 Million, thru Negotiated Procurement -Small Value
Procurement (SVP).
Office or
Division:
Procurement Unit, 3rd Floor
Classification: Simple
Type of
Transaction:
Government to Government – G2G
Who may avail: End-User/Implementing Unit
Relevant
issuances:
Republic Act 9194 (Government Procurement Reform Act)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
298
1. Purchase Request (Government
Accounting Manual (GAM) Form)
Financial Management Division, 3rd Floor
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSIN
G TIME
PERSON
RESPONSIBLE
1. End-user
submits the
approved
Purchase
Request
1. Receives the
approved
Purchase Request
None 10 minutes Executive Assistant I
Procurement Unit
1.1Checks if
included in the
approved Annual
Procurement Plan
(APP)
1.2 Prepares and
facilitates the
approval of
Supplemental APP
–if not included in
the APP
None 30 minutes
2 weeks
Administrative Aide
VI
Procurement Unit
1.3 Posts in
Philippine
Government
Electronic
Procurement
System (Philgeps)
theRequest for
Quotations(RFQ)
1.4 Sends Request
for Quotations to at
least three (3)
suppliers
None 3 days
30 minutes
Computer
Programmer II
Procurement Unit
1.5 Receives
sealed quotations
None 10 minutes
Executive Assistant I
Procurement Unit
1.6 Forwards the
sealed quotations
received to the
BAC Members for
opening
None 30 minutes
Administrative Aide
VI
Procurement Unit
299
1.7 Facilitates the
opening of sealed
quotations
None 30 minutes Executive Assistant I
Procurement Unit
Financial Analyst III
Procurement Unit
1.8 Evaluates the
quotations
submitted
None 1 hour Administrative Aide
VI
Procurement Unit
Financial Analyst III
Procurement Unit
1.9 Proceeds with
the evaluation of
quotation upon
receipt of at least
one (1) quotation
1.10 Prepares the
Abstract of
Quotations
1.11 Facilitates the
approval of the
BAC members on
the Abstract of
Quotations
1.12 Prepares the
Purchase Order
(P.O.)/Job
Order(J.O.)
1.13 Forwards the
P.O/J.O to the
Financial
Management
Division (FMD) for
funding
None 1 hour
30 minutes
1 hour
30 minutes
1 hour
Administrative Aide
VI
Procurement Unit
1.14 FMD prepares
the Obligation and
Request Status for
funding
None 45 minutes Administrative
Officer II
Budget Officer
Financial and
Management
Division
300
1.15 Forwards to
Accountant for
Certification of
Funds
30 minutes Accountant III
Financial and
Management
Division
1.16 Forwards the
P.O. to the Board
Member/Authorize
d Representative
5 minutes Administrative Aide
VI
Financial and
Management
Division
1.17 Receives
Approved
Purchase
Order/Job Order
from BMC
1.18 Posts in
Philgeps the Award
and informs
supplier the
approved P.O/J.O
and directs
supplier to deliver
the item/s
None 5 minutes
15 minutes
Computer
Programmer II
Procurement Unit
1.19
Receives/Accepts
the item/s
delivered by
supplier
None 1 hour Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative
Officer V
(Supply Officer III)
Administrative
Division
2. Receives
/Accepts the
item/s from
Administrative
Division
2. Facilitates the
delivery of item/s to
end-user
None 1 hour Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative
Officer V
(Supply Officer III)
Administrative
301
Division
TOTAL: None 14 days, 2
hours and 40
minutes
7. PROCUREMENT OF PRINTING SERVICES FROM
RECOGNIZED GOVERNMENT PRINTERS (RGPS) THRU
AGENCY TO AGENCY MODE OF PROCUREMENT
To procure printing services for the printing of Accountable Forms and
Sensitive High Quality/Volume Requirements.
Office or
Division:
Procurement Unit, 3rd Floor
Classification: Simple
Type of
Transaction:
Government to Government – G2G
Who may avail: End-User/Implementing Unit
Relevant
issuances:
Republic Act 9194 (Government Procurement Reform Act)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Purchase Request (Government
Accounting Manual (GAM) Form)
Financial Management Division, 3rd Floor
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. End-user
submits the
approved
Purchase
Request
1. Receives the
approved
Purchase
Request
None 10 minutes Executive Assistant
I
Procurement Unit
1.1. Checks if
included in the
approved Annual
Procurement
Plan (APP)
1.2. Prepares
and Facilitates
the approval of
Supplemental
APP –if not
None 30 minutes
2 weeks
Administrative Aide
VI
Procurement Unit
302
included in the
APP
1.3. Posts in
Philgeps the
Request for
Quotations (RFQ)
1.4 Sends
Request for
Quotations to the
three (3)
Recognized
Government
Printers (RGPs),
namely, Bangko
Sentral ng
Pilipinas,
National Printing
Office, and APO
Production Unit,
Inc.
None 3 days
30 minutes
Computer
Programmer II
Procurement Unit
1.5 Receives
sealed quotations
None 10 minutes
Executive Assistant
I
Procurement Unit
1.6 Forwards the
sealed quotations
received to the
BAC Members
for opening
None 30minutes
Administrative Aide
VI
Procurement Unit
1.7 Facilitates the
opening of sealed
quotations
None 30 minutes Executive Assistant
I
Procurement Unit
Financial Analyst III
Procurement Unit
1.8 Evaluates the
quotations
submitted
None 1 hour Financial Analyst III
Procurement Unit
1.9 Proceeds
with the
evaluation of
None 1 hour Financial Analyst III
Procurement Unit
303
quotation upon
receipt of at least
one (1) quotation
1.10 Prepares
the Abstract of
Quotations
1.11 Facilitates
the approval of
the BAC
members on the
Abstract of
Quotations
1.12 Prepares
the Purchase
Order (P.O.).
1.13 Forwards
the P.O. to the
Finance
Management
Division for
Obligation of
Funds
None 30 minutes
1 hour
30 minutes
1 hour
Administrative Aide
VI
Procurement Unit
1.14 FMD
prepares the
Obligation and
Request Status
for funding
None 45 minutes Administrative
Officer II
Budget Officer
Financial and
Management
Division
1.15 Forwards to
Accountant for
Certification of
Funds
30 minutes Accountant III
Financial and
Management
Division
1.16 Forwards
the P.O. to the
Board
Member/Authoriz
ed
Representative
5 minutes Administrative Aide
VI
Financial and
Management
Division
1.17 Receives
Approved
Purchase Order
None 5 minutes
Computer
Programmer II
Procurement Unit
304
1.18 Posts in
Philgeps the
Award the Notice
of Award to
supplier
15 minutes
1.17
Receives/Accept
s the item/s
delivered by
supplier
None 1 hour Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative
Officer V
(Supply Officer III)
Administrative
Division
2. Receives
/Accepts the
item/s from
Administrative
Division
2. Facilitates the
delivery of item/s
to end-user
None 1 hour Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative
Officer V
(Supply Officer III)
Administrative
Division
TOTAL: None 14 days, 2
hours and 40
minutes
8. PROCUREMENT OF GOODS THRU SHOPPING 52.1B
To procure goods/services where the amount of the Approved Budget for the
contract (ABC) is less than 1Million, thru Negotiated Procurement -Small Value
Procurement (SVP).
Office or
Division:
Procurement Unit, 3rd Floor
Classification: Simple
Type of
Transaction:
Government to Government – G2G
305
Who may avail: End-User/Implementing Unit
Relevant
issuances:
Republic Act 9194 (Government Procurement Reform Act)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Purchase Request (Government
Accounting Manual (GAM) Form)
Financial Management Division, 3rd Floor
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSIN
G TIME
PERSON
RESPONSIBLE
1. End-user
submits the
approved
Purchase
Request
1. Receives the
approved
Purchase Request
None 10 minutes Executive Assistant I
Procurement Unit
1.1 Checks if
included in the
approved Annual
Procurement Plan
(APP)
1.2 Prepares and
Facilitates the
approval of
Supplemental APP
–if not included in
the APP
None 30 minutes
2 weeks
Administrative Aide
VI
Procurement Unit
Financial Analyst III
Procurement Unit
1.3 Posts in
Philgeps
theRequest for
Quotations(RFQ)
1.4 Sends Request
for Quotations to at
least three (3)
suppliers
None 3 days
30 minutes
Computer
Programmer II
Procurement Unit
1.5 Receives
sealed quotations
(at least three (3)
quotations are
necessary)
None 30 minutes
Executive Assistant I
Procurement Unit
1.6 Forwards the
sealed quotations
received to the
BAC Members for
opening
None 30minutes
Administrative Aide
VI
Procurement Unit
306
1.7 Facilitates the
opening of sealed
quotations
None 30 minutes Executive Assistant I
Procurement Unit
Financial Analyst III
Procurement Unit
1.8 Evaluates the
quotations
submitted
None 1hour Financial Analyst III
Procurement Unit
1.9 Prepares the
Abstract of
Quotations
1.10 Facilitates the
approval of the
BAC members on
the Abstract of
Quotations
1.11 Prepares the
Purchase Order
(P.O.).
1.12 Forwards the
P.O. to the Finance
Management
Division for
Obligation of
Funds
None 30minutes
1 hour
30 minutes
1 hour
Administrative Aide
VI
Procurement Unit
1.13 FMD prepares
the Obligation and
Request Status for
funding
None 45 minutes Administrative
Officer II
Budget Officer
Financial and
Management
Division
1.14 Forwards to
Accountant for
Certification of
Funds
None 30 minutes Accountant III
Financial and
Management
Division
1.15 Forwards the
P.O. to the Board
Member/Authorize
d Representative
None 5 minutes Administrative Aide
VI
Financial and
Management
Division
307
1.16 Receives
Approved
Purchase Order.
1.17 Posts in
Philgeps the Award
the Notice of
Award to supplier
None 5 minutes
15 minutes
Computer
Programmer II
Procurement Unit
1.18 Receives
/Accepts the item/s
delivered by
supplier
None 30 minutes Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative
Officer V
(Supply Officer III)
Administrative
Division
2. Receives
/Accepts the
item/s from
Administrative
Division
2. Facilitates the
delivery of item/s to
end-user
None 30 minutes Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative
Officer V
(Supply Officer III)
Administrative
Division
TOTAL: None 14 days and
20 minutes
9. REQUEST FOR FRANCHISE VERIFICATION
To countercheck and validate the correctness of franchise record.
Division: Information Systems Management Division (ISMD)
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: Technical Division, Legal Division, Franchise Planning and Monitoring Division, Office of the Executive Director and Office of the Board
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
308
Request Form ISMD Front Desk/Receiving, 2rd Floor
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Gets and fills out Request Form from ISMD Front Desk/ Receiving
1. Provides the Request for Franchise Verification Form 1.1 Receives and Logs the Accomplished Request Form 1.2 Assists the employee in the waiting area
None 1 minute 10 minutes 1 minute
Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I ISMD
1.3 Searches for the Franchise Information in the Franchise Processing System 1.4 Prints Franchise Verification 1.5 Verifier signs the Franchise Verification 1.6 Transmits the Franchise Verification to the Approving Officer for signature
None 30 minutes 2 hours 15 minutes 5 minutes
Data Entry Machine Operator III ISMD Administrative Assistant II Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I Administrative Aide VI ISMD Information Systems Researcher II ISMD Data Entry Machine Operator III ISMD
1.7 Approves None 15 minutes Information
309
Franchise Verification
Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Analyst II ISMD Information Systems Researcher II ISMD
2. Receives Franchise Verification
2. Releases Franchise Verification
None 1 minute Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I ISMD
TOTAL: None 3 hours and 18 minutes
10. REQUEST FOR CERTIFIED TRUE COPY
To verify and check the authenticity of the franchise documents (Decisions,
Orders etc.) issued by the Board.
Division: Information Systems Management Division (ISMD)
Classification: Simple
Type of Transaction:
Government to Government – G2G
Who may avail: Technical, Legal and Franchise Planning and Monitoring
310
Division, Office of the Executive Director and Office of the Board
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Form ISMD Front Desk/Receiving
CLIENT STEPS AGENCY ACTIONS
CLIENT STEPS
AGENCY ACTIONS
CLIENT STEPS
1. Gets and Fills out Request Form from ISMD Front Desk/ Receiving
1. Provides and logs the Request for Certified True Copy 1.1 Assists the employee in the waiting area
None 11 minutes 1 minute
Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I ISMD
1.2 Searches for the documents’ batch number 1.3 Retrieves the Original Document from file 1.4 Photocopy the Original Document
None 30 minutes 2 hours 5 minutes
Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
1.5 Authenticates and signs the photocopied document
None 15 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD
311
Information Systems Researcher I ISMD
1.6 Transmits the authenticated document to the Approving Officer
None 1 minute Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
1.7 Approves Certified True Copy
None 15 minutes Information Technology Officer III (Division Chief) (Division Chief) ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Analyst II ISMD
2. Receives Certified 2. Releases None 1 minute Records
312
True Copy Certified True Copy
Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD
TOTAL: None 3 hours and 19 minutes
COMPLEX TRANSACTIONS
11. HIRING OF EMPLOYEE/S
To select the most competent and eligible applicant to fill up the vacant
positions needed for the smooth and expeditious public service delivery.
Division: Administrative Division
Classification: Complex
313
Type of Transaction:
Government to Client – G2C
Who may avail: All interested and qualified applicants, including persons with disability (PWD), members of indigenous communities, and those with diverse sexual orientation, gender identity and expression (SOGIE).
CHECKLIST OF REQUIREMENTS (initial)
WHERE TO SECURE
Duly accomplished and notarized Personal Data Sheet (PDS) with recent passport-sized picture (CS Form 212, Revised 2017) (1 original copy)
Administrative Division (3rd floor) or can be downloaded at www.csc.gov.ph
Performance rating in the last rating period (if applicable) (1 Certified True Copy)
Respective concerned agency or division
Certificate of eligibility/rating/license (1 Photocopy)
Civil Service Commission (CSC) and/or Professional Regulation Commission (PRC)
Transcript of Records (1 Photocopy) Concerned School/College/University
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Through walk-in:
1. Submits the application
1. Greets and receives the applicant 1.1 Evaluates the application letter and required supporting documents
None 3 minutes 5 minutes
Administrative Personnel Administrative Division Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
1.2 If Requirements are complete: duly receives the evaluated application and inform the applicant for further notice through text or email
None 5 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer
314
If requirements are incomplete: Advises the applicant to comply and resubmits the complete requirements within the deadline, otherwise, the application will be denied
II) Administrative Division
Through e-mail:
1. Sends acknowledgment receipt 1.1 Evaluates the application letter and required supporting documents 1.2 If complete: advises the applicant to be notified on the status after the pre-evaluation If incomplete: advises the applicant to comply and resubmit the complete requirements within the deadline, otherwise, deny the application
None 2 minutes 5 minutes 5 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
Through regular, registered mail and other sources:
1. Receives the application 1.1 Evaluates the documents 1.2 If complete: advise the applicant
None 2 minutes 5 minutes 5 minutes
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III
315
to be notified on the status after the pre-evaluation through e-mail, SMS or regular mail If incomplete: advises the applicant through e-mail, SMS or regular mail to comply and resubmit the complete requirements within the deadline, otherwise, the application will be denied
(Records Officer II) Administrative Division
1.3 Shortlisting of applicants If found qualified: Advises to take the pre-qualifying exam If found not qualified: Notifies the applicant for the denial of the application 1.4 Prepares list of shortlisted applicants
None 5 minutes 4 hours
Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
1.5 Informs the applicant for the place, time and date of the examination
None 4 hours Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
2. Takes the exam
2. Administers pre-qualifying exam
None 2 days DOTr Human Resource Department
316
2.1 Checking and
Release results of the
pre-qualifying exam
2.2 Prepares the
matrix based on the
criteria for selection
including the results
of the written exam
None
2 days
15 days
Administrative Officer III (Records Officer II) Administrative Division
2.3 Prepares the notice of meeting and initial deliberation of the members of the HRMPSB
None 5 minutes Administrative Officer IV (HRMO II) Administrative Division
2.4 Actual conduct of the initial deliberation
None 1 day Human Resource Merit Promotion and Selection Board (HRMPSB)
2.5 Notify the shortlisted applicant for the scheduled Behavioral Evaluation Interview (BEI)
None 4 hours Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division
3. Undergoes an interview
3. Conducts Behavioral Evaluation Interview (BEI) 3.1 Assesses and deliberates the applicants
None 1 hour 3 hours
HRMPSB
3.2 Prepares the Minutes of Meeting and HRMPSB
None 5 days HRMPSB Secretariat
317
Resolution
3.3 Submits the results of the deliberation to the Approving Authority for further comments and approval
None 30 minutes Chief Administrative Officer Administrative Division
3.4 Prepares the Appointment papers
None 10 days Administrative Officer IV (HRMO II) Administrative Division
3.5 Informs the appointee to sign the position description form (PDF)
None 2 minutes Administrative Officer III (Records Officer 2) Administrative Division
4. Signs the Position Description Form (PDF)
4. Receives the signed PDF
None 1 minute Administrative Officer IV (HRMO II) Administrative Division
4.1 Presents the appointment papers and PDF to the Appointing Authority for approval
None Chief Administrative Officer (Division Chief) Administrative Division
4.2 Informs the appointee to take the Oath of Office
None 2 minutes Administrative Officer III (Records Officer II) Administrative Division
5. Signs the Oath of Office
5. Receives the signed Oath of Office
None 5 minutes Administrative Officer IV (HRMO II) Administrative Division
6. Assumes to Duty
6. Prepares the Certificate of Assumption for the signature of the respective Division/Section Chief to be attested
None 5 minutes Administrative Officer IV (HRMO II) Administrative Division
318
by the Head of Administrative Division/Section
TOTAL None Through walk-
in:
36 days, 1
hour and 8
minutes
Through e-
mail:
36 days, 1
hour and 7
minutes
Through
regular,
registered
mail and other
sources:
36 days, 1 hour and 7 minutes
Notes:
● Hiring of Employees is covered under pertinent Civil Service Rules and
Regulations.
● According to CSC Rules and regulations, the ideal processing time for
Recruitment, Placement and Selection of applicants is within nine (9) months.
● Processing time will depend on the number of positions and number of
applicants per position/s.
● Schedule of the initial deliberation is dependent on the availability of the
members of HRMPSB.
● The timeline set herein is presumed without any interruptions.
12. CERTIFICATION OF AVAILABILITY OF FUNDS FOR
PURCHASE REQUEST
The Financial and Management Division issues the certification of availability of
funds for the purchase of Maintenance and other Operating Expenses and Capital
Outlay
Office or Financial and Management Division, 3rd Floor
319
Division:
Classification: Complex Transaction
Type of
Transaction:
Government to Government – G2G
Who may avail: Procurement Unit
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Approved Annual Procurement
Plan (1 Original)
Procurement Unit, 3rd Floor
Approved Purchase Request (1
Original)
PHILGEPS Request for Quotation
(1 Original)
Price quotations from at least three
(3) bonafide and reputable
manufacturers/suppliers/distributor
s (1 Original)
Abstract of Canvass (1 Original)
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Submits the
required
documents.
1. Receives
and checks
the required
documents
and forward to
Budget Unit for
preparation of
ORS.
None 1 minute Administrative Aide VI
Financial and
Management Division
1.2. Prepares
the Obligation
Request and
Status and
forward to
Head of
Accounting
Unit
None 45 minutes Budget Officer II
Financial and
Management Division
1.3. Reviews
and signs the
Purchase
Order/Job
Order on the
“Funds
Availability”
portion.
None 3 days Accountant III
Financial and
Management Division
320
2. Receives the
Purchase
Order/Job Order
2. Logs and
release the
sign Purchase
Order/Job-
Order
None 2 minutes Administrative Aide VI
Financial and
Management Division
TOTAL: None 3 days and 48
minutes
13. CERTIFICATION OF AVAILABILITY OF FUNDS FOR
CONTRACT OF SERVICE OR JOB ORDER
The Financial and Management Division issues the certification of availability
of funds for Contract of Service/Job Order.
Office or
Division:
Financial and Management Division, 3rd Floor
Classification: Complex
Type of
Transaction:
Government to Government – G2G
Who may avail: Administrative Division
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Contract of Service/Job Order Administrative Division, 3rd Floor
Personal Data Sheet
Transcript of Record
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSIN
G TIME
PERSON
RESPONSIBLE
1. Submits the
required
documents
1. Receives
the required
documents
and forward to
Head of
Accounting
Unit
None 1 minute Administrative Aide VI
Financial and
Management Division
1.1 Reviews
and signs the
Contract of
Service/ Job
Order on the
portion of
“Certification
of Availability
of Funds”
None 3 days Accountant III
Financial and
Management Division
321
2. Receives the
signed contract
2. Logs and
release the
signed
contract of
service/job
order
None 2 minutes Administrative Aide VI
Financial and
Management Division
TOTAL:
3 days and 3
minutes
14. CERTIFICATION OF AVAILABILITY OF FUNDS FOR
PURCHASE REQUEST FOR THE CONTRACT OF PUBLIC
BIDDING
The Financial and Management Division issues the certification of
funds availability for the contract of Public Bidding.
Office or
Division:
Financial and Management Division, 3rd Floor
Classification: Complex
Type of
Transaction:
Government to Government – G2G
Who may avail: Procurement Unit
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Authenticated photocopy of the
approved APP
Procurement Unit, 3rd Floor
Invitation to Apply for Eligibility to
Bid
Letter of Intent
Results of Eligibility
Check/Screening
Bidding Documents
Terms of Reference
Minutes of Pre-Bid Conference
Agenda and/or Supplemental
Bulletins, if any
Bidders Technical and Financial
Proposals
Minutes of Bid Opening
Abstract of Bids
Post-Qualification Report of
Technical Working Group
322
BAC Resolution recommending
approval and approval by the Head
of the Procuring Entity of the
Resolution of the BAC
recommending award of contract
Notice of Award
Performance Security
Program of Work and Detailed
Estimates
Notice of Proceeds, indicating the
date
Detailed Breakdown of the ABC
Copy of the Approval PERT/CPM,
Network Diagram and detailed
computations of contract time
Post Qualification Evaluation Report Procurement Unit, 3rd Floor
Bid Evaluation Report
Notice of Award
Evidence of Invitation of three
observers in all stages of the
procurement process
Purchase Request
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Submits the
required
documents
1. Receives the
required
documents and
forward to Head
of Accounting
Unit for review
None 1 minute Administrative Aide VI
Financial and
Management Division
1.2. Reviews
and signs the
Contract on the
portion of
“Certificate of
funds
Availability”.
None 3 days Accountant III
Financial and
Management Division
2. Receives the
signed Contract of
Service/Job Order
1.3. Logs and
release the
signed Contract
of service/Job
Order
None 3 minutes Administrative Aide VI
Financial and
Management Division
TOTAL: 3 days and 4
323
minutes
15. PROCUREMENT PROCESS FOR GOODS THRU PUBLIC
BIDDING
Process of procuring goods where the Approved Budget for the Contract
(ABC) is 1Million and above.
Office or
Division:
Procurement Unit, 3rd Floor
Classification: Complex
Type of
Transaction:
Government to Government – G2G
Who may avail: End-User/Implementing Unit
Relevant
issuances:
Republic Act 9194 (Government Procurement Reform Act)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Terms of Reference To be drafted by the End-user
2. Certificate of Available Funds
/Allotment
Financial and Management Division, 3rd Floor
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. End-users
submit the
approved
Terms of
Reference
1. Receives the
approved Terms of
Reference
None 10 minutes Executive Assistant I
Procurement Unit
1.1 Secures
Certificate of
Availability of
Funds/Allocation
from the Finance
Management
Division
1.2 Incorporates
the Terms of
Reference to the
Bidding
Documents
None 1 day
1 day
Financial Analyst III
Procurement Unit
1.3 Reproduces at None 3 hours Administrative Aide
324
least 5 sets of
Bidding
Documents
(depends on the
number of bidders)
VI
Procurement Unit
1.4 Posts the
Approved
Invitation to Bid in
Philgeps, website
and Bulletin
Boards
None 7 days
Computer
Programmer II
Procurement Unit
Financial Analyst III
Procurement Unit
1.5 Prepares
Invitation To
Observers
None 30minutes
Financial Analyst III
Procurement Unit
1.6 Prepares
Notice of Meeting
None 30 minutes Executive Assistant I
Procurement Unit
1.7 Routes the
Notice of Meeting
1.8 Distributes
Invitation to
Observers
None 1hour
10 minutes
Administrative Aide
VI
Procurement Unit
1.9 Facilitates the
Pre-bid
Conference
None 1 hour Executive Assistant I
Procurement Unit
Financial Analyst III
Procurement Unit
1.10 Issues
Supplemental Bid
Bulletin, if
necessary
None 2 hours Financial Analyst III
Procurement Unit
1.11 Posts
Supplemental Bid
Bulletin in
Philgeps, website
and bulletin
boards
None 1 hour Financial Analyst III
Procurement Unit
Administrative Aide
VI
Procurement Unit
1.12 Facilitates the
Acquisition of
Approved
Budget
30 minutes Computer
Programmer II
325
Bidding
Documents by
bidders
1.13 Directs the
bidder to secure
Payment Order
Slip from the
Finance
Management
Division and
proceed to the
Cashier for
payment of Bid
Documents
for the
Contract
PHP
500,000
and
below =
PHP 500
More
than PHP
500,000
up to 1
Million =
PHP
1,000
More
than PHP
1 Million
to 5
Million =
PHP
5,000
More
than 5
Million up
to 10
Million =
PHP
10,000
More
than 10
Million up
to 50
Million =
PHP
25,000
More
than 10
Million up
to 50
Procurement Unit
Financial Analyst III
Procurement Unit
326
Million =
PHP
25,000
More
than 50
Million up
to 500
Million =
PHP
50,000
More
than
500
Million =
PHP
75,000
1.14 Receives a
copy of the Official
Receipt
1.15 Gives 1 set of
Bidding
Documents to the
bidder upon
presentation of
official receipt
None 10 minutes
10 minutes
Computer
Programmer II
Procurement Unit
1.16 Prepares
Checklists of
Requirements
None 30 minutes Financial Analyst III
Procurement Unit
1.17 Prepares
Invitation To
Observers
None 30minutes
Financial Analyst III
Procurement Unit
1.18 Prepares
Notice of Meeting
None 30 minutes Executive Assistant I
Procurement Unit
1.19 Routes the
Notice of Meeting
1.20 Distributes
Invitation to
Observers
None 1hour
10 minutes
Administrative Aide
VI
Procurement Unit
1.21 Facilitates
Bid Opening thru
None 1 hour Executive Assistant I
Procurement Unit
327
live streaming
Financial Analyst III
Procurement Unit
1.22 Forwards the
Bidding
Documents to AC-
TWG for
evaluation
1.23 Receives the
Evaluation Report
from BAC-TWG
1.24Prepares BAC
Resolution for the
Issuance of Notice
for Post
Qualification
1.25 Issues Notice
for Post
Qualification to
Lowest Calculated
Bidder/Single
Calculated Bidder
1.26 Receives
Post Qualification
Documents
1.27 Forwards the
Post Qualification
Documents to
BAC-TWG for their
evaluation
1.28 Receives
Evaluation Report
from BAC-TWG
None 10minutes
10 minutes
1 hour
2 hours
10 minutes
10 minutes
10 minutes
Executive Assistant I
Procurement Unit
Administrative Aide
VI
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
Executive Assistant I
Procurement Unit, or
Administrative Aide
VI
Procurement Unit
Executive Assistant I
Procurement Unit, or
Administrative Aide
VI
Procurement Unit
Executive Assistant I
Procurement Unit, or
Administrative Aide
328
1.29 Prepares
BAC Resolution
for the Issuance of
Notice of Award
1.30 Issues Notice
of Award to
Lowest Calculated
Responsive
Bidder/Single
Calculated
Responsive Bidder
with notice to post
its Performance
Bond
1.31 Issues Notice
of Award to
Lowest Calculated
Responsive
Bidder/Single
Calculated
Responsive Bidder
with notice to post
its Performance
Bond
1.31 Receives the
Performance Bond
from the Supplier
and Checks the
amount indicated
in the
Performance
Bond,if
Cash/manager’s
check – 5% of the
bid price;
Callable Bond-
30% of the bid
price
2 hours
2 hours
2 hours
30 minutes
VI
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
329
1.32 Prepares
Contract
1 hour
Financial Analyst III
Procurement Unit
1.33 Forwards
Contract to
Finance
Management
Division for
Funding
None 10 minutes
Administrative Aide
VI
Procurement Unit
1.34 Facilitates the
Contract signing of
the Supplier
None 1 day Financial Analyst III
Procurement Unit
1.35 Forwards the
contract to the
Office of the
Chairperson for
signature/
approval
None 30 minutes Administrative Aide
VI
Procurement Unit
1.36 Prepares
Notice to Proceed
None 10 minutes Financial Analyst III
Procurement Unit
1.37 Forwards the
Notice to Proceed
to the Office of the
HOPE(Head of
Procuring Entity)
None 10minutes Administrative Aide
VI
Procurement Unit
1.38 Issues Notice
To Proceed to the
Supplier
None 2 hours Financial Analyst III
Procurement Unit
1.39 Posts in
Philgeps the
Award of Contract
to Supplier
None 30 minutes Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Financial Analyst III
Procurement Unit
1.40 Receives
/Accepts the
item/s delivered by
supplier
None 30 minutes Administrative Aide
VI
(Storekeeper II)
Administrative
Division
Administrative Officer
V
330
(Supply Officer III)
Administrative
Division
2. Receives
/Accepts the
item/s from
Administrative
Division
2. Facilitates the
delivery of item/s
to end-user
None 15 minutes Inspection
Committee
(Composed of
Members from
Different Divisions)
TOTAL: Approved
Budget
for the
Contract
PHP
500,000
and
below =
PHP 500
More
than PHP
500,000
up to 1
Million =
PHP
1,000
More
than PHP
1 Million
to 5
Million =
PHP
5,000
More
than 5
Million up
to 10
Million =
PHP
10,000
More
than 10
13 days, 5
hours and 25
minutes
331
Million up
to 50
Million =
PHP
25,000
More
than 10
Million up
to 50
Million =
PHP
25,000
More
than 50
Million up
to 500
Million =
PHP
50,000
More
than
500
Million =
PHP
75,000
16. DATA MANAGEMENT
To provide relative franchise information as the basis for policy
formulation/assessment governing public land transportation, monitoring, and
regulation of Public Utility Vehicles (PUVs).
Division: Information Systems Management Division (ISMD)
332
Classification: Complex
Type of Transaction:
Government to Government – G2G
Who may avail:
Technical, Legal and Franchise Planning and Monitoring Division, Office of the Executive Director and Office of the Board
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Request Letter To be drafted by the requesting office
CLIENT STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Sends the Official Request Letter
via e-mail:
1. Prints and Logs the Request Letter
None 1 minute Statistician III ISMD Information Systems Researcher I ISMD
transmits manually:
1. Receives and Logs the Request Letter 1.1 Forwards the Letter Request to the Division Chief
None 1 minute 1 minute
Administrative Aide VI ISMD Information Systems Researcher I
1.2 Evaluates and approves the Request 1.3 Endorses to the concerned personnel
None 1 day 5 minutes
Information Technology Officer III (Division Chief) ISMD
1.4 Prepares the requested data 1.5 Prints the report 1.6 Signs the report 1.7 Transmits the report to the Approving Officer
None 5 days 30 minutes 1 hour 5 minutes
Information Technology Officer III (Division Chief) ISMD Statistician III ISMD Records Officer II ISMD
333
Information Systems Researcher II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD
1.8 Approves and reviews the report
None 4 hours Information Technology Officer III (Division Chief) ISMD
1.9 Prepares the official transmittal to the requesting office
None 30 minutes Information Technology Officer III (Division Chief) ISMD Statistician III ISMD Records Officer II ISMD Information Systems Researcher II ISMD Data Entry Machine Operator III ISMD Information Systems
334
Researcher I ISMD Records Officer I ISMD
via E-mail:
2. Acknowledges the receipt of the e-mail
2. Transmits the report
None 5 minutes Statistician III ISMD Information Systems Researcher I ISMD
transmits manually:
2. Receives the requested report
2. Transmits the report
None 15 minutes Administrative Aide VI ISMD Information Systems Researcher I ISMD
TOTAL: None 6 days 6 hours and 33 minutes
HIGHLY TECHNICAL TRANSACTIONS
17. CONDUCT OF SURVEY
To assess proposed new route or modification of route if justifiable or viable
and without conflict with existing routes. Take not that the proponent of the
route does not acquire exclusive right to apply should the requested route be
opened for application.
335
Division: Franchise Planning and Monitoring Division, Technical Section (RFRO)
Classification: Highly-Technical
Type of Transaction:
Government-to-Government – G2G
Who may avail: Board and RFROs
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Instructions from Chairperson/Board/Executive Director to conduct survey
Client (individual, corporation, cooperative,
consortium, etc.)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Inter-Regional Route
1. Chairperson/
Board/Executive
Director
instructs/directs
FPMD to conduct
survey/s on
specific routes.
1. FPMD
receives
instruction/mem
o from the
Chairperson/Bo
ard/Executive
Director.
1.1. FMPD
evaluates the
requested route
through:
Franchise
Verification/Che
cking existing
routes for
overlaps, type
number of units
plying existing
routes;
Proposed
route/s to be
checked against
other programs;
Route is plotted
None
1 hour
1 day
Admin. Officer I
FPMD
Transportation
Development
Officer I or II
FPMD
336
on a digitized
map to
determine
overlap. If route
is either
redundant or
violates 25%
overlap rule,
route is not for
opening/survey;
If a route is
found unique or
with peculiar
characteristics,
route will be
further
evaluated.
If proposed
route is
evaluated to
show evidence
of demand,
route is to be
revalidated
through survey
1.2 Surveys the
route
1.3. Analyzes
the result of
revalidation
survey
1.4 Submits
recommendatio
n to the NPMO
1.5 NPMO
3 days
4 days
2 days
2 days
1 day
2 hours
Transportation
Development
Officer I or II
FPMD
Transportation
Inspector
FPMD
Transportation
Development
Officer I or II
Engineer II
FPMD Chief
FPMD
Admin. Officer I
FPMD
PMO
337
drafts MC if the
route is
approved, or a
report if the
route is
disapproved, as
the case maybe
1.6 NPMO
submits the
draft MC/Report
to the Board for
approval
1.7 Board signs
the draft MC
with schedule
Pre-qualification
proceeding of
the opened
routes
1.8 Publication
of the MC
4 days
1 day
1 day
PMO
Chairperson
Board members
Administrative
Division
Intra-Regional Routes
1.NPMO
receives survey
reports from
RPMO for
evaluation,
approval and
recommendatio
n.
1.2 NPMO
checks the
surveyed routes
for approval
1.3 NPMO
drafts MC if the
route is
None
1 hour
11 days
1 day
PMO
PMO
PMO
338
approved, or a
report if the
route is
disapproved, as
the case maybe
1.4 NPMO
submits the
draft MC/Report
to the Board for
approval
1.5 Board signs
the draft MC
with schedule
Pre-qualification
proceeding of
the opened
routes
1.6 Publication
of the MC
1 day
5 days
1 day
Administrative
Division
Chairperson
Board members
TOTAL: None Inter-Regional Route 19 days and 3 hours Intra-Regional Route 19 days and 1 hour
18. CONDUCT OF TECHNICAL STUDY
Division: Franchise Planning and Monitoring Division, Technical Section (RFRO)
Classification: Highly-Technical
Type of Transaction:
Government-to-Government – G2G
339
Who may avail: Board and RFROs
Relevant Issuances:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Instructions from Chairperson/Board/Executive Director to study case
Office of the Chairperson, Office of the Executive
Director, 3F LTFRB Central Office, East Avenue,
Quezon City for interregional routes
Office of the Regional Director, LTFRB RFRO
Address for intra-regional routes Case for study
Initial data
Leads for other necessary data
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Chairperson/Boa
rd/Executive
Director
instructs/directs
FPMD to conduct
survey on specific
routes
1. Evaluates case vis-à-vis data available and data still to be gathered Evaluates possible data sources including from proponent/requestor Designs data gathering tool
None
1 day
1 day
Transportation
Development
Officer I or II
FPMD
Transportation
Inspector
FPMD
1.1 Prepares study plan which includes data gathering, data processing techniques, possible hindrances, and expected date of submission
2 days Transportation
Inspector
FPMD
Transportation
Development
Officer I or II
FPMD
1.2 Proceeds with data gathering
4 days Transportation
Inspector
FPMD
340
Transportation
Development
Officer I or II
FPMD
1.3 Gathers, collates, tabulates data
4 days Transportation
Development
Officer I or II
FPMD
Engineer II
FPMD
1.4 Analyzes data, applies statistical treatment as necessary 1.5 Reviews findings and makes recommendations 1.6 Prepares report on analysis of case with recommendations
3 days
1 day
3 days
Transportation
Development
Officer I or II,
Engineer II
FPMD
Chief
Transportation
Development
Officer
(Division Chief)
FPMD
Transportation
Development
Officer I or II,
Engineer II
FPMD
2. Receives Report 2. Reviews, finalizes, submits report to Chairperson / Board / Executive Director
1 day Chief
Transportation
Development
Officer
(Division Chief)
FPMD
TOTAL: None 20 days
19. REQUEST FOR REPAIRS AND MAINTENANCE
To ensure the good condition of equipment and facilities of the Office.
341
Division: Administrative Division
Classification: Highly Technical
Type of Transaction:
Government to Government – G2G
Who may avail: All employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Accomplished Request Form Administrative Division
List of Equipment for Repair Supply Section of the Administrative Division
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
For building facilities:
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Evaluates and validates the requested repairs and maintenance
None 5 minutes Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
1.2 Repairs the damaged facilities 1.3 Submits the accomplished Notice of Completion to the Supply Officer
None 1 day 10 minutes
Administrative Division Aide VI (Printing Machine Operator II) Administrative Division
1.4 Records the accomplished Notice of Completion
None 10 minutes Administrative Aide VI (Storekeeper II) Administrative
342
Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
2. Receives a copy of the accomplished Notice of Completion
2. Releases the Notice of Completion to the requesting personnel 2.1 Files the received copy of the Notice of Completion
None 20 minutes 5 minutes
Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
TOTAL None 1 day, 51 minutes
For Office Equipment:
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Evaluates and validates the requested repairs 1.2 Pre-canvasses and determines the exact specifications for the repairs
None 30 minutes 1 day
Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II)
343
1.3 Prepares purchase request 1.4 Forwards the purchase request to the procurement unit 1.5 Waits for the delivery of services from the awarded supplier 1.6 Repairs the equipment 1.7 Prepares the Inspection and Acceptance Report (IAR) 1.8 Receives the Delivery Report from the Supplier
10 minutes 5 minutes 15 days 2 days 15 minutes 15 minutes
Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
2. Receives Notice of Completion
2. Releases the Notice of Completion 2.1 Files the received copy of the Notice of Completion
None 15 minutes 15 minutes
Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
TOTAL None 18 days, 1 hour and 46 minutes
For Service Vehicle (minor repair):
344
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form
None 1 minute Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
1.2 Endorses to the in-charge of service vehicle
None 3 minutes Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
1.3 Evaluates the requested repair of the service vehicle 1.4 Accomplishes the Pre-Inspection Report of the service vehicle
None 20 minutes 30 minute
Administrative Aide I (Utility Worker I) Administrative Division
1.5 Notes the Pre- None 2 minutes Administrative Aide
345
Inspection Report of the service vehicle 1.6 Prepares Requisition and Issuance Slip (RIS) and Petty Cash Voucher (PCV)
1 hour
VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
1.6 Purchases the required materials needed for repair 1.7 Repairs the service vehicle 1.8 Prepares Waste Material Report 1.9 Prepares Post-Inspection Report
None 1 day 2 days 20 minutes 20 minutes
Administrative Aide I (Utility Worker I) Administrative Division
1.10 Prepares Notice of Completion
None 5 minutes Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
2. Receives the Notice of
2. Releases Notice of Completion
None 10 minutes
Administrative Aide VI
346
Completion 2.1 Files the received copy of the Notice of Completion
10 minutes
(Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
TOTAL None 3 days, 3 hours and 4 minutes
For Service Vehicle (major repair):
1. Submits the accomplished request form
1. Greets the employee
None 1 minute Administrative Personnel Administrative Division
1.1 Receives the accomplished request form 1.2 Endorses to the in-charge of service vehicle
None 1 minute 3 minutes
Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
1.3 Evaluates the requested repair of the service vehicle 1.4 Accomplishes
None 20 minutes 4 hours
Administrative Aide I (Utility Worker I) Administrative Division
347
the Pre-Inspection Report of the service vehicle
1.5 Notes the Pre-Inspection Report of the service vehicle 1.6 Prepares Purchase Request (PR)
None 2 minutes 20 minutes
Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
1.7 Forwards the Purchase Request to the Office of the Chairperson
None 10 minutes Administrative Aide I (Utility Worker I) Administrative Division
1.8 Approves the Purchase Request
None 1 day Chairperson Office of the Chairperson
1.9 Forwards the signed Purchase Request to the Administrative Division
None 5 minutes Administrative Officer IV (HRMO II) Office of the Chairperson
1.10 Conducts repair of the service vehicle
N/A N/A Supplier
1.11 Prepares Waste Material Report 1.12 Prepares Post-Inspection report
None 20 minutes 20 minutes
Administrative Aide I (Utility Worker I) Administrative Division
1.13 Prepares Notice of Completion
None 5 minutes Administrative Aide VI (Storekeeper II) Administrative Division
348
Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
2. Receives the Notice of Completion
2. Releases Notice of Completion 2.1 Files the received copy of the Notice of Completion
None 10 minutes 10 minutes
Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division
TOTAL None 1 day, 6 hours and 7 minutes
20. PAYROLL PREPARATION FOR PAYMENT OF
COMPENSATION AND BENEFITS
The Financial and Management Division prepares the payroll for payment of
personnel compensation and benefits including the monthly Salaries, Representation
and Transportation Allowance (RATA), Personnel Economic Relief Allowance
(PERA) of board officials and employees.
349
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of Transaction: Government-to-Government – G2G
Who may avail: Officials and Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Duly signed and accomplished
Daily Time Record(DTR)
Administrative Division, 3rd Floor
For Days On Leave Of Absence
Approved Application for
Leave/Compensatory Time Off
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits
Certification of
Exhausted Leave
Credits,
Certification of
employee’s loan
deductions
1. Receives
the
Certification of
Exhausted
Leave Credits,
Certification of
employee’s
loan
deductions
None 5 minutes Administrative Aide
VI
Financial and
Management
Division
1.1 Computes
deduction
based on
absences
without pay
(e.g.
tardiness,
under time,
unauthorized
absence/leave
, leave without
pay)
1.2 Checks
billing
statement of
loans (e.g.
GSIS, HDMF,
LBP,
TESALAI,
COOP) for
None 7 hours Administrative Officer
I
Financial and
Management
Division
350
inclusion in
the payroll
deduction
1.3 Prepares
payroll
summary
which include
monthly
salary/cost of
service
earned,
mandatory
deductions
(e.g.
withholding
tax, premium
contributions),
and other
deductions
(e.g. loan
amortization,
absences,
Leave Without
Pay (LWOP)
1.4 Prepares
three (3)
copies
Obligation
Request
(ORS) to be
attached to
the payroll
None 2 hours Administrative Officer
III (Budget Officer II)
Financial and
Management
Division
1.5 Prepares
four (4) copies
of
Disbursement
Voucher (DV)
to be attached
to the payroll
None 2 hours Accounting Clerk
Financial and
Management
Division
1.6 Reviews
and certifies
None 1 day Administrative Officer
V
351
correctness of
payroll
summary
If with error,
returns the
payroll
summary to
personnel
action staff for
correction.
If in order,
forwards the
signed payroll
summary to
the AA III for
tracking and
onward
endorsement
to approving
authority
(Budget Officer IV)
Financial and
Management
Division
1.7 Once
payroll is
approved,
payroll , ORS
and DV are
forwarded to
Chief
Administrative
Officer for
signature of
Box A
None 5 minutes Accounting Clerk
Financial and
Management
Division
1.8 Signs the
payroll, ORS
and DV
None 2 hours Chief Administrative
Officer
(Division Chief)
Financial and
Management
Division
2. Submits payroll,
ORS, DV together
2. Receives
payroll, ORS,
None 5 minutes Administrative Aide
VI
352
with the signed
Advice to Credit
Requested
Amount by the
Chief Admin
Officer.
DV together
with the
signed Advice
to Credit
Requested
Amount
Financial and
Management
Division
2.1 Forwards
ORS to
Budget Unit
for obligation
and signature
of Budget
Officer in Box
B
None 45 minutes Administrative Officer
V (Budget Officer IV)
Financial and
Management
Division
2.2 Forwards
DV to
Accounting
Unit for
disbursement
and signature
of Accountant
in Box B and
onward
endorsement
to the Agency
Head/Authoriz
ed
Representativ
e
None 4 hours Accountant III
Financial and
Management
Division
2.3 Once
approved for
disbursement,
prepares
payroll
register using
Landbank of
the Philippines
(LBP) Findes
None 1 day Administrative Officer
III (Cashier II)
Administrative
Division
Administrative Officer
I (Cashier I)
Administrative
Division
Administrative
353
Assistant II
Administrative
Division
2.4 Forwards
payroll
register to
Cash Unit for
preparation of
List of Due
and
Demandable
Accounts
Payable-
Advice to
Debit Account
(LDDAP-ADA)
None 4 hours Administrative Officer
III (Cashier II)
Administrative
Division
Administrative Officer
I (Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
3. Submits
LDDAP-ADA,
SLIIE and ACIC
3. Receives
and signs
LDDAP-ADA,
SLIIE and
ACIC and
onward
endorsement
to Accountant
and Agency
Head /
Authorized
Representativ
e
None 2 hours Chief Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.1 Once
LDDAP-ADA
is approved,
delivers
LDDAP-ADA,
SLIIE, ACIC to
LBP for
crediting to
employee
payroll
None 2 days LBP staff
354
account
TOTAL: None 7 days
21. PAYROLL PREPARATION FOR PAYMENT OF REGULAR
JOB ORDER AND CONTRACT OF SERVICE
The Financial and Management Division prepares the payroll for payment of
Regular Job-Order and Contract of Services.
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of
Transaction:
Government-to-Government – G2G
Who may avail: Officials and Employees
CHECKLIST OF
REQUIREMENTS
WHERE TO SECURE
Duly signed and accomplished
Daily Time Record(DTR)
Administrative Division, 3rd Floor
Computation of Payroll
Copy of Duly signed and notarized
Contract of Service/Job Order (for
first payment and renewal)
Duly sign Certificate of Assumption
For Days On Official Business
Travel Order
Locator Slip
Certificate of Appearance
Post Travel Report
For Missing Entries In DTR
Manual Log book
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
required
documents
1. Receives
and checks
completeness
of the required
documents
and forward to
budget unit for
preparation of
None 10 minutes Administrative Aide
VI
Financial and
Management
Division
355
ORS
1.1 Prepares
three (3)
copies
Obligation
Request and
Status (ORS)
to be attached
in the payroll
None 2 hours Budget Officer IV
(Budget Officer II)
Financial and
Management
Division
1.2 Prepares
four (4) copies
Disbursement
Voucher (DV)
to be attached
in the payroll
None 2 hours Accounting Clerk
Financial and
Management
Division
1.3.Reviews
and certifies
correctness of
payroll
summary.
If with error,
returns the
payroll
summary to
personnel
action staff for
correction.
If in order,
forwards the
signed payroll
summary to
the AA III for
tracking and
onward
endorsement
to approving
authority
None 4 days Administrative Officer
II
Financial and
Management
Division
Administrative Officer
IV
Financial and
Management
Division
Administrative Officer
V
(Budget Officer IV)
Financial and
Management
Division
1.4.Once
payroll is
approved,
payroll , ORS
and DV are
None 5 minutes Accounting Clerk
Financial and
Management
Division
356
forwarded to
Chief
Administrative
Officer for
signature of
Box A
1.5 Signs the
payroll, ORS
and DV
None 45 minutes Chief Administrative
Officer
(Division Chief)
Administrative
Division
2.Submits payroll,
ORS, DV together
with the signed
Advice to Credit
Requested
Amount by the
Chief Admin
Officer
2. Receives
payroll, ORS,
DV together
with the
signed Advice
to Credit
Requested
Amount and
forwards to
Budget Unit
for signature
of the Box B
of ORS
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
2.1 Signs the
Box B of ORS
and retain the
second copy
for filling and
forward to
Accounting
Unit for
signature of
BOX C of DV
None 2 hours Administrative Officer
III (Budget Officer II)
Financial and
Management
Division
2.2 Reviews
and signs the
four copies of
DV in BOX C
None 6 hours Accountant III
Financial and
Management
Division
2.3 Records in
the logbook
the approved
DV and
None 3 minutes Administrative Aide
VI
Financial and
Management
357
onward
endorsement
to the Head of
Agency/
Authorized
Representativ
e
Division
3. Submits
LDDAP-
ADA/SLIIE/FDES
Checks/ACIC
3. Receives
the LDDAP-
ADA/SLIIE
Checks/ACIC
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
3.1 Reviews
the
correctness of
amount in
checks or
LDDAP-ADA
and signs in
the “Approved
by” portion of
ACIC or “
“Certified
Correct”
portion of the
LDDAP-ADA,
SLIIE and
FDES
None 2 hours Chief Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.2 Forwards
the signed
LDDAP-
ADA,SLIIE,FD
ES or Checks
and ACIC to
Head of
Agency/Autho
rized
Representativ
e for counter-
signing
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
358
4. Submit signed
LDDAP-
ADA/SLIIE
Checks/ACIC
4. Receives
duly signed
LDDAP-
ADA/SLIIE
Checks/ACIC
None 3 minutes Administrative Officer
III (Cashier II)
Administrative
Division
Administrative Officer
I (Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.1 Reviews
the
completeness
of signatures
in Checks and
ACIC or
LDDAP-ADA,
SLIIE and
FDES
None 45 minutes Administrative Officer
III (Cashier II)
Administrative
Division
Administrative Officer
I (Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.2 Forwards
the Checks or
LDDAP-AD
and ACIC or
SLIIE and
FDES in
Authorized
Government
Bank
(LANDBANK
OF THE
PHILS)
None 1 day LBP Staff
359
TOTAL: None 7 days
22. PAYROLL PREPARATION FOR PAYMENT OF SPECIAL
PROJECT JOB ORDER AND CONTRACT OF SERVICE
The Financial and Management Division prepares the payroll for payment of Special
Project Job-Order and Contract of Services
Office or Division: Financial and Management Division/Section
Classification: Highly Technical
Type of
Transaction:
Government-to-Government – G2G
Who may avail: Job Order and Contract of Service
CHECKLIST OF
REQUIREMENTS
WHERE TO SECURE
Duly signed and accomplished
Daily Time Record(DTR)
Project Management Office
Computation of Payroll
Copy of duly signed and notarized
Contract of Service/Job Order (for
first payment and renewal)
Duly signed Certificate of
Assumption (for first payment)
For days on official business
Travel Order
Locator Slip
Certificate of Appearance
Post Travel Report
For missing entries in DTR
Manual Log book
CLIENT STEPS AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.Submits the
required
documents
1. Receives
and checks
completeness
of the required
documents
and forward to
None 10 minutes Administrative Aide
VI
Financial and
Management
Division
360
budget unit for
preparation of
ORS
1.1
Preparation of
three copies
Obligation
Request and
Status (ORS)
to be attached
in the payroll
None 2 hours Budget Officer IV
(Budget Officer II)
Financial and
Management
Division
1.2 Prepares
four (4) copies
Disbursement
Voucher (DV)
to be attached
in the payroll
None 2 hours Accounting Clerk
Financial and
Management
Division
1.3 Reviews
and certifies
correctness of
payroll
summary.
If with error,
returns the
payroll
summary to
personnel
action staff for
correction.
If in order,
forwards the
signed payroll
summary to
the AA III for
tracking and
onward
endorsement
to approving
None 4 days Administrative Officer
II
Financial and
Management
Division
Administrative Officer
IV
Financial and
Management
Division
Administrative Officer
V
(Budget Officer IV)
Financial and
Management
Division
361
authority
1.4 Once
payroll is
approved,
payroll , ORS
and DV are
forwarded to
Chief
Administrative
Officer for
signature of
Box A
None 5 minutes Accounting Clerk
Financial and
Management
Division
1.5 Signs the
payroll, ORS
and DV
None 45 minutes Chief Administrative
Officer
(Division Chief)
Administrative
Division
2.Submits payroll,
ORS, DV together
with the signed
Advice to Credit
Requested
Amount by the
Chief Admin
Officer
2. Receives
payroll, ORS,
DV together
with the
signed Advice
to Credit
Requested
Amount and
forwards to
Budget Unit
for signature
of the Box B
of ORS
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
2.1 Signs the
Box B of ORS
and retain the
second copy
for filling and
forward to
Accounting
Unit for
signature of
BOX C of DV
None 2 hours Budget Officer III
Financial and
Management
Division
362
2.2 Reviews
and signs the
four copies of
DV in BOX C
None 6 hours Accountant III
Financial and
Management
Division
2.3 Record in
the logbook
the approved
DV and
onward
endorsement
to the Head of
Agency/
Authorized
Representativ
e
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
3.Submits
LDDAP-
ADA/SLIIE
Checks/ACIC
3.Receives
the LDDAP-
ADA/SLIIE
Checks/ACIC
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
3.1 Reviews
the
correctness of
amount in
checks or
LDDAP-ADA
and signs in
the “Approved
by” portion of
ACIC or “
“Certified
Correct”
portion of the
LDDAP-ADA,
SLIIE and
FDES
None 2 hours Chief Administrative
Officer
(Division Chief)
Financial and
Management
Division
3.2 Forwards
the signed
LDDAP-
ADA,SLIIE,FD
ES or Checks
None 3 minutes Administrative Aide
VI
Financial and
Management
Division
363
and ACIC to
Head of
Agency/Autho
rized
Representativ
e for counter-
signing
4. Submit signed
LDDAP-
ADA/SLIIE
Checks/ACIC
4. Receives
duly signed
LDDAP-
ADA/SLIIE
Checks/ACIC
None 3 minutes Administrative Officer
III (Cashier II)
Administrative
Division
Administrative Officer
I (Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.1 Reviews
the
completeness
of signatures
in Checks and
ACIC or
LDDAP-ADA,
SLIIE and
FDES
None 45 minutes Administrative Officer
III (Cashier II)
Administrative
Division
Administrative Officer
I (Cashier I)
Administrative
Division
Administrative
Assistant II
Administrative
Division
4.2 Forwards
the Checks or
LDDAP-AD
and ACIC or
SLIIE and
None 1 day LBP Staff
364
FDES in
Authorized
Government
Bank
(LANDBANK
OF THE
PHILS)
TOTAL: None 7 days
23. PROCUREMENT PROCESS FOR CONSULTING
SERVICES THRU PUBLIC BIDDING
To procure Consulting Services, where the Approved Budget for the Contract
(ABC) is 1Million and above.
Office or
Division:
Procurement Unit, 3rd Floor
Classification: Highly Technical
Type of
Transaction:
Government to Government – G2G
Who may
avail:
End-User/Implementing Unit
Relevant
issuances:
Republic Act 9194 (Government Procurement Reform Act)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Terms of Reference To be drafted by the End-user
2. Certificate of Available Funds
/Allotment
Financial and Management Division, 3rd Floor
CLIENT
STEPS
AGENCY
ACTIONS
FEES TO
BE PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. End-users
submits the
approved
Terms of
Reference
1. Receives the
approved Terms
of Reference
1.1 Secures
Certificate of
Availability of
Funds/Allocation
None 10 minutes
1 day
Executive Assistant I
Procurement Unit
Accountant III
Financial and
Management
Division
365
from the Finance
Management
Division
1.2 Incorporates
the Terms of
Reference to the
Bidding
Documents.
None 1 day Financial Analyst III
Procurement Unit
1.3 Reproduces at
least 5 sets of
Bidding
Documents
(depends on the
number of
bidders)
None 3 hours Administrative Aide
VI
Procurement Unit
1.4 Posts
theApproved
Expression of
Interest (Part 1 of
the Bidding
Documents) in
Philgeps, website
and Bulletin Board
None 7 days
Financial Analyst III
Procurement Unit
1.5 Facilitates the
acquisition of
Bidding
Documents (Part
1)
Approved
Budget for
the
Contract
PHP
500,000
and below
= PHP
500
More than
PHP
500,000
up to 1
Million =
PHP
1,000
More than
19 days Financial Analyst III
Procurement Unit
Executive Assistant I
Procurement Unit
Administrative Aide
VI
Procurement Unit
Data Encoder
Procurement Unit
366
PHP 1
Million to
5 Million =
PHP
5,000
More than
5 Million
up to 10
Million =
PHP
10,000
More than
10 Million
up to 50
Million =
PHP
25,000
More than
10 Million
up to 50
Million =
PHP
25,000
More than
50 Million
up to 500
Million =
PHP
50,000
More than
500
Million =
PHP
75,000
1.6.Prepares
Invitation to attend
the Opening of
Eligibility
Documents to
None 30 minutes Financial Analyst III
Procurement Unit
367
observers
1.7. Prepares
Notice of Meeting
to BAC Members
None 30 minutes Executive Assistant I
Procurement Unit
1.8. Routes the
Notice of Meeting
None 1hour Administrative Aide
VI
Procurement Unit
1.9 Facilitates the
Opening of
Eligibility
Documents for
Short listing
1.10 Forwards the
Eligibility
Documents to
BAC-TWG
None 1 hour
2 hours
Financial Analyst III
Procurement Unit
Executive Assistant I
Procurement Unit
1.11 BAC-TWG
evaluates the
Eligibility
Documents and
submits shortlisted
list of consultants
to BAC-Secretariat
(Procurement
Section)
None BAC-Technical
Working Group
1.12 Receives
Reports on
Shortlisted
Consultants
1.13 Prepares
BAC Resolution
on the Shortlisted
Consultants
1.14 Issues Notice
of Shortlisting to
Shortlisted
Consultants
.
1.15 Prepares
Part 2 of the
None 1 hour Financial Analyst III
Procurement Unit
368
Bidding
Documents
1.16 Posts thePart
2 of the Bidding
Documents in
Philgeps, website
and Bulletin
Boards
1.17 Prepares
Invitation to attend
the Pre-Bid to
observers
1.18 Prepares
Notice of Meeting
to BAC Members
None 30 minutes Executive Assistant I
Procurement Unit
1.19 Routes the
Notice of Meeting
None 1hour Administrative Aide
VI
Procurement Unit
1.20 Facilitates
the conduct of the
Pre-Bid
Conference
None 1 hour Executive Assistant I
Procurement Unit
Financial Analyst III
Procurement Unit
1.21 Issues
Supplemental Bid
Bulletin, if
necessary
1.22 Posts
Supplemental Bid
Bulletin in
Philgeps, website
and Bulletin
Boards
1.23 Facilitates
the acquisition of
Bidding
Documents by
bidders
Approved
Budget for
the
Contract
PHP
500,000
and below
= PHP
500
More than
PHP
500,000
up to 1
Million =
PHP
1,000
More than
2 hours
1 hour
1 hour
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit, or
Data Encoder
Procurement Unit
Financial Analyst III
Procurement Unit/
Executive Assistant I
Procurement Unit/
Data Encoder
369
PHP 1
Million to
5 Million =
PHP
5,000
More than
5 Million
up to 10
Million =
PHP
10,000
More than
10 Million
up to 50
Million =
PHP
25,000
More than
10 Million
up to 50
Million =
PHP
25,000
More than
50 Million
up to 500
Million =
PHP
50,000
More than
500
Million =
PHP
75,000
Procurement Unit/
Administrative Aide
VI
Procurement Unit
1.24 Preparation
of Payment Order
Slip (POS)
None 15 minutes
Administrative Officer
II
Financial and
Management
Division
370
1.25 Forward to
Accountant for
Certified
Correctness
1.26 Payment of
Bidding
Documents
1.27 Receives a
copy of the Official
Receipt
1.28 Gives 1 set of
Bidding
Documents to the
bidder upon
presentation of
Official Receipt
5 minutes
1 hour
10 minutes
5 minutes
Accountant III
Financial and
Management
Division
Cashier
Administrative
Division
Administrative Officer
V
(Supply Officer III)
Administrative
Division
Financial Analyst III
Procurement Unit
1.29 Prepares
Checklists of
Requirements
10 minutes Financial Analyst III
Procurement Unit
1.30 Facilitates
Opening of
Technical
Proposals of the
Bidding
Documents
Opening thru live
streaming
1 hour Financial Analyst III
Procurement Unit
1.31 Preparation
of the Minutes of
the Meeting
1 day Executive Assistant I
Procurement Unit
1.32 Forwards the
Bidding
Documents
(Technical
Proposals) to
BAC-TWG for
evaluation
10minutes Administrative Aide
VI
Procurement Unit
1.33 Receives the 10 minutes Financial Analyst III
371
Evaluation Report
from BAC-TWG
1.34 Prepares
BAC Resolution
for the Approval of
Technical
Proposals and
Opening of
Financial
Proposals
1.35 Prepares
Invitation To
Observers
1 hour
30 minutes
Procurement Unit
1.36 Prepares
Notice of Meeting
None 30 minutes Executive Assistant I
Procurement Unit
1.37 Routes the
Notice of Meeting
1.38 Distributes
Invitation to
Observers
None 1hour
10 minutes
Administrative Aide
VI
Procurement Unit
1.39 Facilitates
the Opening of the
Financial
Proposals thru live
streaming
Executive Assistant I
Procurement Unit
Financial Analyst III
Procurement Unit
1.40 Forwards the
Bidding
Documents
(Financial
Proposals) to
BAC-TWG for
evaluation
1.41 Receives the
Evaluation Report
from BAC-TWG
1.42 Prepares
BAC Resolution
for the Approval of
Financial
Financial Analyst III
Procurement Unit
372
Proposals and
Negotiation with
the Highest Rated
Bidder/ Single
Rated Bidder
1.43 Prepares
Invitation To
Observers
None 30minutes
Financial Analyst III
Procurement Unit
1.44 Prepares
Notice of Meeting
None 30 minutes Executive Assistant I
Procurement Unit
1.45 Routes the
Notice of Meeting
1.46 Distributes
Invitation to
Observers
None 1hour
10 minutes
Administrative Aide
VI
Procurement Unit
1.47 Facilitates
the negotiation of
the
Highest Rated
Bidder/ Single
Rated Bidder with
the BAC
None 2 hours Executive Assistant I
Procurement Unit
Financial Analyst III
Procurement Unit
1.48 Issues Notice
for Post
Qualification to
Highest Rated
Bidder/ Single
Rated Bidder
1.49 Receives
Post Qualification
Documents
None 2 hours
5 minutes
Financial Analyst III
Procurement Unit
Executive Assistant I
Procurement Unit
1.50 Forwards the
Post Qualification
Documents to
BAC-TWG for
their evaluation
None 10 minutes Administrative Aide
VI
Procurement Unit
1.51 Receives
Evaluation Report
from BAC-TWG
1.52 Prepares
BAC Resolution
None 10minutes
2 hours
Financial Analyst III
Procurement Unit, or
Executive Assistant I
Procurement Unit
373
for the Issuance of
Notice of Award
1.53 Issues Notice
of Award to
Highest Rated
Responsive
Bidder/ Single
Rated Responsive
and directs bidder
to post its
Performance Bond
1.54 Receives the
Performance Bond
from the Supplier
1.55 Checks the
amount indicated
in the
Performance
Bond, if
Cash/manager’s
check – 5% of the
bid price;
Callable Bond-
30% of the bid
price
1.56 Prepares
Contract
2 hours
10 minutes
1 hour
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
Financial Analyst III
Procurement Unit
1.57 Forwards
Contract to
Finance
Management
Division for
Funding
None 10 minutes Administrative Aide
VI
Procurement Unit
1.58 Facilitates
the Contract
Signing of the
winning bidder
None Financial Analyst III
Procurement Unit
374
1.59 Forwards the
contract to the
Office of the
Chairperson for
signature/
approval
None 10 minutes Administrative Aide
VI
Procurement Unit
1.60 Prepares
Notice to Proceed
None 10 minutes Financial Analyst III
Procurement Unit
1.61 Forwards the
Notice to Proceed
to the Office of the
HOPE(Head of
Procuring Entity)
None 10 minutes Administrative Aide
VI
Procurement Unit
1.62 Issues Notice
To Proceed to the
Contractor
None 2 hours Financial Analyst III
Procurement Unit
1.63 Posts in
Philgeps the
Award of Contract
to the Contractor
None 30 minutes Financial Analyst III
Procurement Unit
2. Avails the
services of the
Consultant
2. Notifies the
Consultant on the
start of its contract
None 30 minutes Financial Analyst III
Procurement Unit
TOTAL: Approved
Budget for
the
Contract
PHP
500,000
and below
= PHP
500
More than
PHP
500,000
up to 1
Million =
PHP
1,000
More than
PHP 1
Million to
33 days, 5
hours and 20
minutes
375
5 Million =
PHP
5,000
More than
5 Million
up to 10
Million =
PHP
10,000
More than
10 Million
up to 50
Million =
PHP
25,000
More than
10 Million
up to 50
Million =
PHP
25,000
More than
50 Million
up to 500
Million =
PHP
50,000
More than
500
Million =
PHP
75,000
Note:
This transaction is covered by Republic Act 9184 (AN ACT PROVIDING FOR
THE MODERNIZATION, STANDARDIZATION AND REGULATION OF THE
376
PROCUREMENT ACTIVITIES OF THE GOVERNMENT AND FOR OTHER
PURPOSES).
24. ICT RESOURCES, DATABASE AND NETWORK
MAINTENANCE
To maintain the operability of computer resources of the agency.
Division: Information Systems Management Division (ISMD)
Classification: Highly Technical
Type of Transaction:
Government to Government – G2G
Who may avail:
Employees from Central Office and RFROs
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Form, if Central Office (1 Original)
ISMD Front Desk/Receiving, 3rd Floor
Letter Request, if Regional Franchising & Regulatory Office (1 Original)
To be drafted by the Regional Office
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
CENTRAL OFFICE
1. Gets and fills out Request Form from ISMD Front Desk/ Receiving
1. Provides the Request for ICT Repairs and Maintenance Form and logs the Accomplished Request Form 1.1 Informs the concerned personnel for ICT Repairs and Maintenance
None 5 minutes 1 minute
Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I ISMD
1.2 Technical Team attends to the requested ICT repairs/ maintenance 1.3 Testing
None 1 hour 15 minutes
Information Technology Officer II ISMD Computer Operator III ISMD
377
If the equipment is working:
2. Signs the ICT Repairs and Maintenance to acknowledgment
2.Gives to the client the accomplished ICT Repairs and Maintenance Form
None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD
If the equipment is not working:
2. Gives the ICT Equipment to the Technical Team
2. Retrieves the ICT Equipment 2.1 Performs advanced technical diagnosis of the equipment
None 5 minutes 3 days
Information Technology Officer II ISMD Computer Operator III ISMD
If working after advanced technical diagnosis:
3. Signs the ICT Repairs and Maintenance to acknowledgment
3. Gives to the client the accomplished ICT Repairs and Maintenance Form
None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD
If not working after advanced technical diagnosis:
3. Prepares Repairs and Maintenance Report recommending the repair/replacement of ICT Equipment/Parts
None 1 day Information Technology Officer II ISMD Computer Operator III ISMD
4. Receives the copy of the repairs and maintenance report
4. Gives a copy of the repairs and maintenance report to the end user
None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD
5. Requests for the procurement of the ICT Equipment/
5. Installation of ICT Parts/Set up the ICT Equipment
None 15 days *depends on the delivery of the equipment
Information Technology Officer II ISMD Computer Operator
378
Parts or parts III ISMD
6. Signs the ICT Repairs and Maintenance to acknowledgment
6. Gives to the client the accomplished ICT Repairs and Maintenance Form
None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD
TOTAL: None 19 days 1 hour and 27 minutes
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
REGIONAL FRANCHISING AND REGULATORY OFFICE (RFROs)
If via e-mail:
1. Send the Request Letter
1. Prints and Logs the Request Letter
None 1 minute Statistician III ISMD Information Systems Researcher I ISMD Systems Researcher I ISMD
If via courier:
1. Receives and Logs the Request Letter 1.1 Forwards the Request Letter to the Division Chief
None 1 minute 1 minute
Administrative Aide VI ISMD Information Systems Researcher I ISMD Administrative Aide VI ISMD
1.2 For evaluation and approval of the Division Chief 1.3 Endorse to the
None 3 days 30 minutes
Information Technology Officer III (Division Chief) ISMD
379
Technical Team for remote troubleshooting/ over the phone troubleshooting (initial action)
2. Confirms the schedule
2. Informs/ coordinates to the RFRO for the remote access/ over the phone troubleshooting schedule 2.1 Conducts the actual troubleshooting remotely 2.2 Testing
None 1 hour 1 day 4 hours
Information Technology Officer II ISMD Computer Operator III ISMD
If the equipment is working:
3. Acknowledges the completion of the repair and maintenance
3. None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD
If the equipment is not working:
3. Creation of Technical Team
None 1 hour Information Technology Officer III (Division Chief) ISMD Computer Operator III ISMD
3.1 Coordinates with the RFRO for the schedule of deployment
None 1 hour Statistician III ISMD Computer Operator III ISMD Information Systems Researcher I
380
ISMD
3.2 Endorses to the Office of the Chairperson for the Issuance of Office/Travel Order for the Technical Team
None 4 days Information Technology Officer III (Division Chief) ISMD
3.3 Technical Team attends to the requested ICT repairs/ maintenance 3.4 Testing
None 10 days *includes travel time 4 hours
Information Technology Officer II ISMD Computer Operator III ISMD
4. Issues Certificate of Appearance or Work/Task Completed
4. Provides the information for the root cause of issue and proactively educate the end user
None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD
TOTAL: None 19 days, 3 hours and 50 minutes
FEEDBACK AND COMPLAINTS MECHANISM
How to send feedback? 1. Get Client Feedback Form at Public
Assistance and Complaints Desk
(PACD) or visit LTFRB website feedback
section at ltfrb.gov.ph.
2. Fill-up Client Feedback Form.
3. Drop the filled-up form at the Suggestion
381
Box located inside the PACD.For online,
click the submit button.
How feedbacks are processed? 1. Feedbacks/suggestions will be
forwarded to the Administrative Division
every Friday.
2. The Administrative Division will evaluate
the feedbacks/suggestions received.
3. The Administrative Division will forward
to concerned division for appropriate
action.
Contact Info: 1342
E-mail address:
How to file a complaint? File a complaint through:
● 24/7 Hotline 1342
● www.ltfrb.gov.ph
● LTFRB Facebook page
● Walk in (highly encouraged)
How complaints are processed? Please see Table on Resolution of Complaints
Received
Contact Information of CCB, PCC, ARTA 8888- Presidential Complaints Center
0908-8816565- CSC Contact Center ng Bayan
478-5093 – Anti-Red Tape Authority
PROCESSING OF COMPLAINTS
Process of handling and resolving complaints received by the agency.
Office or Division: PACD / LEGAL DIVISION and BOARD EN BANC
Classification: Highly Technical
Type of Transaction: Government-to-Client
Who may avail: All persons or entities who have a cause of action against
382
Franchise Holders/PUV Operators
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Notarized Complaint Sheet Public Assistance and Complaints Desk (PACD), Ground Floor
Relevant Evidence, if any, i.e. Police Report, Vehicle Damage Estimate, Photographs, copy CCTV Footage saved in USB or CD, Statement of Witnesses
Client Highway Patrol Group Headquarters
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Complainant files a Report through the following medium: a. Written b. SMS c. Facebook Message d. Email e. Phone Call f. 24/7 Hotline
1. Acknowledges receipt of the Report and gathers the following information of complainant, if possible: a. Name b. Contact details and address
No filing fee for non CPC Holder complainant Filing Fee: PHP 520.00 for CPC Holder Complainant
10 minutes Administrative Assistant II PACD Administrative Aide VI PACD
1.1. Issues Franchise Verification
None 3 hours ISMD
2. Complainant fills up a Complaint Sheet
2. Gives a Complaint Sheet
None 30 minutes Administrative Assistant II PACD Administrative Aide VI PACD
3. Complainant submits the duly accomplished Complaint Sheet
3. Receives the duly accomplished Complaint Sheet with supporting documents and transmits to the Legal Division
None 1 day Administrative Assistant II PACD Administrative Aide VI PACD
4. Parties 4. Calendars the None 22 days Administrative Aide
383
receive a copy of the Summons/ Show Cause Order
date of hearing and issues Summons/ Show Cause Order to the parties
VI Legal Division
5. Parties attend the scheduled hearing
5. Hears the case None 44 days Attorney IV Legal Division Chairperson and the Board Members Board En Banc
5.1 Forwards the records of the case to the Board for deliberation, if Legal Division heard the case 5.2 Deliberates the case (Depending on the availability of the Board) 5.3 Transmits the Minutes of deliberation to Legal Division for the drafting of the Decision 5.4 Drafts the Decision 5.5 Transmits the Draft Decision to Board Officials for approval and signature 5.6 Signs the Decision
None 22 days 22 days 8 days 1 day 6 days
Attorney IV Legal Division Chairperson and the Board Members Board En Banc Administrative Assistant III (Stenographic Reporter II) Legal Division Attorney IV Legal Division Administrative Aide I
Legal Division
Administrative Aide I
Legal Division
Chairperson and the Board Members Office of the Board Executive Director Office of the Executive Director
384
5.7 Attests the Resolution/Order 5.8 Enters the
Decision/Order to
the Docket Book
and forwards to
Information
Systems
Management
Division
5.9 Segregates
Resolution/Order
5.10 Encodes Decision/Order in the Franchise Processing System
2 days 1 day 1 day 1 day
Executive Assistant II
Docket Section
Administrative
Assistant II
(Stenographic
Reporter II
Docket Section
Administrative Aide
VI
ISMD
Information
Technology Officer I
ISMD
6. Parties receive a copy of Decision
6. Sends a copy of Decision to both parties through registered mail and other electronic medium (email, Viber, Facebook messenger) if possible
None 1 day (if through electronic means) 15 days (if through registered mail)
Administrative Assistant II PACD Administrative Aide VI PACD
TOTAL: PHP 520.00 (if complainant is an Operator)
If through electronic means: 132 days, 3 hours and 40 minutes (20 days from the date the case was submitted for resolution.)
385
If through registered mail: 146 days, 3 hours and 40 minutes (20 days from the date the case was submitted for resolution.)
LIST OF OFFICES
Office Address Contact Information Central Office East Avenue, Quezon City Trunk Line: 8925-7191
Office of the Chairperson: 426-
2519/426-2505
386
Office of the Executive Director:
925-7194
Administrative Division: 426-
2501
Financial and Management
Division: 426-2496
Technical Division:
426-2526
Information Systems and
management Division: 426-
2491/426-2513
Legal Division: 426-2530
Public Assistance and
Complaints Desk: 426-
2515/426-2534
National Capital Region Block 6, Lot 8,Regalado
Avenue, Brgy. North
Fairview, Quezon City
Public Assistance and
Complaints Desk:
(02) 9257366
LTFRB RFRO I Government Center, Brgy.
Sevilla, San Fernando
City, La Union 2500
Technical Division:
(072) 607-1247/
(072) 888-4356
LTFRB RFRO II Carig Regional Center,
Tuguegarao, Cagayan
3500
(078) 304-3090
Administrative Division: (078)
373-0260/304-7905
LTFRB RFRO III Government Center, Brgy.
Maimpis, San Fernando
City, Pampanga 2000
(045) 455-0550
LTFRB RFRO IV LTFRB Bldg., Purok 1-D,
Brgy. Maraouy, Lipa City,
Batangas 4217
(043) 417-5632
LTFRB RFRO V Regional Center, Rawis,
Legazpi City 4500
Administrative Division: (052)
742-2582
387
Legal Division:
(052) 742-6760
Technical Division:
(052) 742-6800
LTFRB RFRO VI Quintin Salas, Jaro , Iloilo
5000
Administrative Division: (033)
503-2323
Hotline: 329-4385
Bacolod: (034) 433-4142
LTFRB RFRO VII 4th Floor., (Near Movie
World) Robinson’s
Galleria, Cebu General
Maxilom Ave., cor. S.
Osmena Blvd. Brgy.
Tejero Cebu City
(032) 347-4889/(032) 347-4887
LTFRB RFRO VIII LTFRB 8, Brgy., Pawing,
Leyte
(053) 832-4416
LTFRB RFRO IX 2nd Floor, QNS Bldg.,
Veterans Ext.,
Zamboanga City 7000
City Sports Complex, J.S.
Alano St., Pagadian City
7016
(062) 955-4009
(062) 215-4217/(062) 215-4736
LTFRB RFRO X LTFRB Bldg. Zone 1,
Bulua, Cagayan de Oro
City
(088) 857-5637
(088) 880-1455
LTFRB RFRO XI Libby Road, Bago Gallera,
Davao City
Administrative Division: (082)
296-7867
Technical and Public Assistance
Complaints Desk: (082) 296-
7866
LTFRB RFRO XII 2nd Floor Jesara Bldg.,
Crossing BO. 2, Gensan
Drive, Koronadal City,
South Cotabato