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Page 1: India Gadget Expo: Emotion Trumps Gadgets

Emotions Trump GadgetsLevi Shapiro, India Gadget Expo, June 19, 2014

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The Future of Digital?

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Apple Thinks So

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First…let’s Talk About the Glass Ceiling

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Multi-modal Competition

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Ecosystems Compete on Cross-Screen Experience

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Global annual unit sales (m)

1,000

750

500

250

0

PCs

1,250

1997 1999 2001 2003 2005 2007 2009 2011 2013e1995

Smartphones and tablets

0

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Apps are eating the world

Source Flurry

Aug ‘12Mar ’11 Jan ‘12

80%Of time on mobile is

spent in apps

140

120

60

40

20

0

100

80

160

Apps

Mobile web

Total min spent on mobile apps vs mobile web (billions of minutes per month, US)

Min

ute

s sp

ent

per

month

(b

illio

ns)

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Messaging is a Mobile Ecosystem

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Source: comScore Mobile Metrix, US March 2013

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2011 2012 2013 2014

Dollars Follow Eyeballs- FB Mobile Revenue

Mobile Desktop

59%Mobile Revenue

in 2014

0%Mobile Revenue

in 2011

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Facebook revenue by source

$2.5b

Q4

$3.0b

$1.5b

0

$1.0b

$0.5b

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Mobile

Advertising

Payments Advertising

$2.0b

Q1 Q2 Q3 Q4

2010 2011 2012 2013

$2.6b

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Engagement EnableseCommerce

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WeChat Ecosystem Value Capture

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Hardware as a Tool to Sell Digital Content

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Glide’s Technical Edge

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2004 2005 2006 2007 2008 2009 2010 2011 2012 2013E 2014E 2015E 2016E 2017E 2018E0

1,000,000,0002,000,000,0003,000,000,0004,000,000,0005,000,000,0006,000,000,0007,000,000,0008,000,000,0009,000,000,000

10,000,000,000

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Personal Computers (Desktop And Note-

book)

Smartphones

SmartphonesSmartphonesSmartphonesSmartphonesSmartphonesSmartphonesSmartphonesSmartphonesSmartphonesSmartphones

SmartphonesSmartphones

SmartphonesSmartphonesTablets

Tablets Tablets Tablets Tablets Tablets TabletsTablets

TabletsTablets

TabletsTablets

TabletsTablets

TabletsSmart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Connected/Smart TVs

Wearables

WearablesWearablesWearablesWearablesWearablesWearablesWearables

WearablesWearables

Wearables

Wearables

Wearables

WearablesWearables

Global Internet Device Installed Base Forecast

# O

f Dev

ices

(In

Mill

ions

)Its Not Just Mobile (eMarketer, 2013)

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The Magpie effect

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Offline Economy is Becoming “Appified”

• Massively contextual- Transactions are Incremental

• Your 2nd brain knows better than you do

• Wallet accessed through your mobile and gatekeepers

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Neural Measurement

Source: Professor Nathan Intrator , TAU

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Hey Cookie…You Talkin’ To Me?

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WelcomeLevi

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Web

Mobile

Context

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NEXTGEN

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Hours spent watching video monthly

5

12

9

33

8

Sou

rce:

Mas

habl

e, J

uly

2012

, Li

near

TV

Nie

lsen

11/

12

NON-LINEAR VIDEO VIEWING NOW EXCEEDS LINEAR TV

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BRIDGING THE GAP

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What Millenials Want…In Their Employer

1.Training

2. Management style

3. Work flexibility (time is currency)

4. Staff activities

5. Non financial rewards (Activism)

6. Good salary

#1 priority: “sense of meaning”

(Career Advisory Board, Harris Interactive study, 2012)

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“In 2009, there were 2.5 billion connected devices. In 2020, there will be  50 billion, most of which will be products.” (Gartner, 2013)

Millenials seek gadgets & experiences

reflecting their values: Inclusive,

Personal,Relationship-based

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https://www.youtube.com/watch?v=OTwJI0f8c1s

Israeli Brand: Magisto

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https://www.youtube.com/watch?v=y_7yoEUrVhw

Israeli Brand: Waze

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https://www.youtube.com/watch?v=5wh6BoTBx2w

Israeli Brand: JINNI

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http://www.youtube.com/watch?v=OlvjzQJGDnY

Nivea

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https://www.youtube.com/watch?v=UYy1GmJgFXA

Nivea (2)

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https://www.youtube.com/watch?v=iMrZmSPpIRw

Motorola

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https://www.youtube.com/watch?v=IIpMtWeXCaE

Heineken

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https://www.youtube.com/watch?v=yyRgQJzILus

Vittel Water

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https://www.youtube.com/watch?v=sjvSqDPrjGk

This is your Moonshot

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Can Your Gadget Encapsulate Noble Brand Values and Yet be Freemium?

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Freemium Products

• ZERO marginal cost of distribution• Low inherent conversion rate• Large scale / large total addressable market• Continuous monetization curve• Minority of highly engaged users

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Characteristics of Freemium Products

• No switching cost• LTV difficult to calculate• Much larger potential audience (everyone can afford free)• Network effects easier to achieve• Advertising not as abrasive• Multiple points of monetization

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Lifetime Customer Value (LTV)

• Present value of future cash flows from user• What individual user can be expected to pay• Can be aggregated over various dimensions (demographic

characteristics / early user behavior)• Marketing metric

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Misunderstanding LTVLifetime Customer Value is NOT Linear or Immediate

*usually. An LTV evolution curve could theoretically be linear.

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Misunderstanding LTVLifetime Customer Value is NOT Linear or Immediate

*usually. An LTV evolution curve could theoretically be linear.

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Misunderstanding LTVLifetime Customer Value is NOT Linear or Immediate

*usually. An LTV evolution curve could theoretically be linear.

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v

QUESTIONS?•••

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