She Used UX Methods In Her Course Design. What Happened Next Will Amaze You!! #iMoot15 Keynote 28 May 2015
Joyce & Jess
@catspyjamasnz @jlknott
Why UX Design & Methods?
UX Design
LX Design
Service Design UI Design
Learning Design
LX Design
User experience design is not user interface design or UX≠ UI (and so LX≠LI)
Like us to find out why
What is the LX that we currently offer?
UX of current course design practices
Get started with LX Design with these 8 weird tricks!
1. Using Personas
Which Game of Thrones character are you?
The road is long…
2. Learner Journey Mapping
From https://sustainableservice.wordpress.com
Keeping Graduates Green
From seedandsprout.com
From U
X Lady http://w
ww
.ux-lady.com/diy-experience-m
ap/#more-14
From U
X Lady http://w
ww
.ux-lady.com/diy-experience-m
ap/#more-14
From Designng CX http://designingcx.com/2012/10/23/prototype-portable-journey-mapping-worksheet/
From
http://madebym
any.com/blog/w
e-re-building-the-next-stage-of-picle
Pre Start Week 2-6 Week 7-10 Week 11-12 End & post
LMS Wiki is tricky to participate inK
Content Early access J
Teacher Picture & intro video J
No involvement in review K
Peers No icebreaker K
Library Intro but use in wk 7 K
3. Getting to MVP
Your course as a Minimum Viable Product
Your course as a Minimum Viable Product
Image source: http://knowbyart.com/welcome/?p=148
A nalyze D esign D evelop I mplement E valuate?
The ultimate learner experience test
Learner Testing
Image source: http://www.smashingmagazine.com/2013/09/23/5-step-process-conducting-user-research/
Learning from Eric Ries and Lean Startup
4. Build – Measure - Learn
IDEAS
EXPER IENCE
DATA
LEARN BUILD
MEASURE
Build smarter Incremental deployment Sequential experiences
Developer sandbox Usability tests
Simple prototypes Build what you need
Borrow the rest Experience first, content second
Measure smarter Ongoing usability tests
Do user surveys/focus groups A/B testing
Measure smarter Have a clear course/ experience owner Real time alerts on course issues
Learn smarter Learner analytics Weekly reports Course/experience owner reporting Find data everywhere
Observation of learner behaviors and understanding
5. Usability Testing
Every learning management system UI ever
Don’t M
ake Me Think https://w
ww
.sensible.com/dm
mt.htm
l
Might as well flip a coin. Or not?
6. A/B Testing
The gathering…
7. Card sorting
Stop running scared of surveys
8. Surveys
Design for learner, not for yourself Design for agility, not for stasis Design for experiences, not for content
Summing up…
@lxdesignco #lxdesign Facebook.com/lxdesignco Search: lxdesign
Let’s chat! Collaborate! Create!
Joyce Seitzinger @catspyjamasnz @academictribe Jess Knott, Ph.D. @jlknott
Let’s chat! Collaborate! Create!