iModus User Group18th September
WelcomeGroup Introductions
Brand Update
Mobilising iModusIntroducing the new rangeDiscussion - Mobilising your business continuity programs
Roadmap UpdateReviewLooking forward
Group DiscussionPlan Management & BIA tools
CloseForum accessChristmas User Group
Vocal – Brand UpdateNatalie Cooper
MobilisationOwen Miles & Shaun Reinson
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Introducing the iCard
iCard, the wallet card application ensures your staff always have your emergency response processes in their pocket.
• Provide staff overview and role specific information• Accessible from any Smartphone including corporate and BYOD• Remove the cost associated with printing wallet cards• Update information in real-time• Control access through secure logins• Enable staff to access all the information relative to their role from their mobile device
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Mobilising iModus
Features • Native applications & mobile web browser versions• Permission based access for all users• Access to critical communication functions and auditing tools• View and contribute to iModus Incident Log records from the ground• Pop up mobile alerts as an additional communication method• Clear inbox views and management of all received notifications
Benefits•Easy access from any internet connected device•Ease of distribution through App Stores•Intuitive applications requiring minimal training•Providing another method of sharing information during an emergency
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Mobilising iModus
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Mobilising Business Continuity Programs
What’s your wish list?
•For yourself
•For your core response teams
•For your wider staff base
Roadmap UpdateOwen Miles
Quarter 1Jan – March
• System Admin• Security• Workflow Additions• Acknowledgement
Improvements• Responders• Localisation IVR• Localisation
Unicode
Quarter 2 Apr – Jun
• SMS Infrastructure• Workflow
Additions
Quarter 3 Jul - Sept
• Mobile Applications
• iCard• Notifications• Moderator feature• Inbox management• Enterprise
extension
• Plan Management*
Quarter 4Oct - Dec
• Incident Management Reporting module
• Emergency Channel
Roadmap Schedule
Police Stakeholder Engagement
• Customer relationship management• Geographic capabilities• Enhanced reporting engine
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Review of Developments
System admin
Security
Workflow additions
Acknowledgement and responder function
Localisation – IVR / Unicode
SMS Additions
Workflow Additions
Workflow
Workflow
Workflow
Workflow
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Q3 - Notification
FeaturesDedicated inbox showing all notificationsSend notifications to a Moderator before dispatching Flexible fixed templates BenefitsSimple, familiar interface to access your messagesA formal approval process to ensure verified message contentLimit the flexibility of message content to ensure all key information is provided while still being able to localise the content
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience Q3 – Enterprise Expansion
FeaturesCentralised system management, ability to disseminate controlComplete account configuration on regional basisAdditional administrative levelsSharing of best practice
BenefitsMatches your internal business process and business continuity capabilities.Not all regions have to have all functions.Central management.Improve business continuity throughout your business.Leverage existing services across your business
Q4 - iModus Emergency Channel
…Your personalised online portal…
•Provide secure, online access to real-time information
•Removes load and web traffic from internal systems
•Compliments mobile applications providing further detail when required.
• Permission based access to information through a secure online portal
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience
Q4 – Incident Management Reporting ModuleEnterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience
• Live interrogation of incident data
• Automatic generation of situation reports
• Time bound message auditing
• Graphical and data displays
• Cross incident reporting
• Pdf exports and distribution of bespoke reports
Enterprise Framework
Localisation
Incident Management
Plan Management
Notification
Mobilisation
User Experience
Plan Management/BIA
Plan Management with Microsoft Word integration delivered Q4 2013
Business Impact Analysis Development•How do you current manage your plans now?•What do you like/dislike/ need from a system?•What do you need us to deliver to make your processes easier?
Close
Forum access• Dedicated online forum for user group • Publication of user group documents and notes• Continued discussion from physical events
Next Session• Christmas User Group
Thank you