3 Easy Steps For CreatingBehavioural Based
ObjectivesThat can be observed and measured
David Gibson – Eureka!
“Cheshire Puss… would you tell me, please, which way I ought to go
from here?”
“That depends a good deal on where you want to get to” said the
Cat.
Likewise, you cannot start to design a great workshop if you’re unclear about what learners will be able to
do as a result of their training.
Before you go any further please have to
hand:
• Pen and paper
On the top of your paper, please add the title
3 Easy Steps For CreatingBehavioural Based
Objectives
Now, please write down your thoughts on the following question:
What’s the purpose of training?
“Personal Development”“Share
Ideas”
“Increase Confidence”
What’s the purpose of training?
“Transfer
Knowledge”
“Transfer Skills”
“Awareness”
I would suggest that these are
OUTCOMES
of training rather than the
PURPOSE
of training
So, what is thepurpose of training?
I look at it like this ….
John is able to perform x. However, the organisations changes:• Strategy• Products• Processess• Or wants the him to take on
additional tasks
So the organisation needs his ablility to move from where it currently is to where they need it to be.
PerformanceGap
But where his skill level is now and where the organisation needs his skill level reveals a gap – a …
Providing that gap is caused due to lack of skill or lack of knowledge then training can be the bridge to take John from where he is now to where the organisation needs him to be. Training can only fix lack of skill or lack of knowledge – anything else is not a training issue.
Know
ledg
e
Skill
Knowledge SkillKnowledge
Skill
PerformanceGap
So What?
So, if training is about applying new knowlege or perfoming new skills,
then to design the training we’ll need Behavioural Based Objectives
ie objectives we can observe and measure during the training.
What I’d like you to do before we go any
further, is to select one of the content pieces ie one agenda item from a workshop you currently
facilitate. Now write the objective for that piece
of content.
Here’s what I wrote for a content piece on
writing objectives …
By the end of this module, you will understand how to write objectives.
What do you think?
By the end of this module, you will understand how to write objectives.
You cannot observe or measure Understand?
Avoid unmeasurable words such as:
Appreciate Know Aware(ness)
A Behavioural Based Objective must include:
Behavioural Based Objective
Standard
ConditionTask
Think of:TASK = Whatie What learners will be able to do - an action verb
eg Be able to write an objective
Be able to process a claim Be able to protect client data
Your turn
Look at the objective you have just written. Is
there an action verb? If not, change your
objective to include one ie make sure there is an
observable task.
Think of:CONDITION = When When would someone do this in the real world
eg When designing a new workshop
Upon receipt of a new claim During a telephone conversation
Your turn
Look at the objective you have just written. Does it state what the trigger would be for performing the task? If not, amend
the objective to include a condition (when).
Think of:Standard = How WellHow well should someone be able to perform the task
eg That includes a Task, Condition and Standard
Using the Order System In line with the Data Protection Act
Your turn
Look at the objective you have just written. What criteria will you use to
assess if the task is performed correctly. If
this isn’t stated, add this to your objective.
If you have any more text left from your original objective, delete it. It’s not
needed.
Task(What)
Condition(When In The Real World)
Standard(How Well)
Here’s a template for you to write your objectives
• You will be able to write objectives
Task(What)
• When designing a new workshop
Condition(When In The Real World)
• That includes a task, condition and standard
Standard(How Well)
Example
5 Tips when writing Objectives:
Tips
Tip 1Always include an action verb that you can observe; avoiding
words such as Understand, Appreciate, Aware
Tip 2Each piece of content requires an objective. So for any 1 day you will probably have 5 maybe 6
objectives.
Tip 3Always specify what would happen in the real world to
trigger the task being performed
Tip 4If you were observing someone
performing the task, what criteria would you use to evaluate if the
task was being performed correctly ie the standard
Tip 5Remove any waffle. Keep
objectives concise and to the point.
Before you go:
Using your pen and paper, please answer
the following 3 questions …
What do you agree with?
What did you learn?
What will you start doing that you’re currently not
doing?
David Gibson
http://www.eureka-tp.comTwitter: @eurekauk
Looking At TrainingDifferently
©2012David Gibson
Eureka!
Feel free to share and distribute this 10 minute training. All I ask is that
you credit it to:
David GibsonEureka
www.eureka-tp.com