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Page 1: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

noHold, Inc. Copyright © 2013

How to Increase Salesby providing a great Customer Experience that is easy to socialize

Page 2: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Donna goes to her favorite retailer.

Page 3: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

She needs a fast router, so that the kids can finish homework quickly online.

Page 4: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

She finds a router, but she has questions.

Page 5: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

She scans the QR Code on the box.

Page 6: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

noHold’s SalesAdvisor™ appears on her smart phone.

Page 7: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

SalesAdvisor is a Mobile Application that looks similar to Live Chat.

Page 8: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Donna types her question here

Page 9: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Gets her answer here

Page 10: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

The answer is provided by Artificial Intelligence …

Page 11: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

… NOT humans.

Page 12: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Donna uses the SalesAdvisor (SA) to get the information she needs to become a customer.

Page 13: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

SA already knows the product Donna is interested in, and provides a Hot Topics List for her to quickly connect to the most popular solutions.

Page 14: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Donna asks a question.

SA provides an answer that includes a video.

Page 15: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

SA can display ratings for products.

Page 16: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

To encourage Donna to purchase now, SA offers a limited time coupon.

Page 17: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Donna buys the product.

Page 18: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

At home Donna encounters a problem.

Page 19: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

She scans the QR Code on the box…

Page 20: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

…and uses the SA to solve the problem

Page 21: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Happy with the product, Donna shares her great find with friends and family.

Page 22: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

Donna just became your best sales person and a loyal customer.

Page 23: How to Increase Sales by providing a great Customer Experience that is easy to socialize.

www.noHold.com

noHold Inc. builds Virtual Agents that help some of the most

successful companies in the world, increase revenue and

decrease cost, while increasing customer satisfaction.

Smarter Self-Service

Attract. Convert. Fulfill. Support.

Thank You

noHold, Inc. Copyright © 2013


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