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Page 1: Helping customers design the best and safest medical products....biomedical engineering ... facilities • Access to clinical facilities and practitioners. The Center for Research

Healthcare Product User Interface Design & Evaluation Services

CRISS provides practical product design

and evaluation services that address

end-users’ needs and capabilities within

the rich context of real-world healthcare

practices. Our services and facilities

help customers design the best and

safest medical products available.

Helping customers design the best and safest medical products.

• ExperienceinuserinterfacedesignandevaluationofHIT,devicesandprocesses

• Expertsinhumanfactorsengineering,human-computerinteraction,cognitivepsychologyandbiomedicalengineering

• State-of-the-artsimulationfacilities

• Accesstoclinicalfacilitiesandpractitioners

Page 2: Helping customers design the best and safest medical products....biomedical engineering ... facilities • Access to clinical facilities and practitioners. The Center for Research

The Center for Research and Innovation in Systems Safety

(CRISS) provides best-of-class services in user-centered design,

participatory design, contextual inquiry, usability evaluation

and testing, process reengineering, event analysis, and general

consulting for the healthcare industry.

State-of-the-art Facilities & Resources• Usabilitylabandsupportspacewithreal-timeAVcapturesystems• Mobiledatarecordingsystemsforinsituusabilityevaluations• AccesstotheVanderbiltCenterforExperientialLearningandAssessment,

amultipurposehigh-fidelitysimulationfacilitywith12fullyequippedclinicalexamroomsand4-bedICU,6-bedED,ORsuites

Experienced Personnel• Expertiseinhumanfactorsengineering,human-computerinteraction,

cognitivepsychology,biomedicalandsystemsengineering,qualityimprovement,informatics,andimplementationscience

• Physiciansandnursesinvolvedindesignandevaluationprocesses• Comprehensiveaccesstosub-specialtyclinicalpractitionersandresearchers

Vanderbilt University Medical Center• WideaccesstoclinicalfacilitiesandpersonnelatVanderbiltUniversity

Hospital,MonroeCarellJr.Children’sHospitalandVanderbiltClinics• Aquaternarycareacademicmedicalcenterwithaninternationalreputation

forexcellenceinpatientcare,researchandeducation• Exceeds1.6millionpatientvisits,108,000emergencyroomvisitsand

60,000operativeproceduresannually• OneofthemostadvancedhealthcareinformaticssystemsintheU.S.

Practical as well as Research Experience• Over20yearsofexperiencestudyingandimprovingmedicaltechnologies

andprocesses• FDAcompliantactivitiesanddeliverables• Specializinginenhancinghuman-technologyinteractionsincludingbest

practicemethodsofinformationpresentationforeffectivedecisionmakingandincreasedpatientsafety

• Interdisciplinarycollaborationtoaccomplishin-the-trenchesimprovementsinsoftware,devicesandcareprocesses

Why Use CRISS?• Throughuser-centereddesignandevaluation,yourproductwillbeeasier

touse,safer,moresatisfyingandmoremarketable• Identifypatient-relatedhazardsanduserissuesearlywhentheycanbe

resolvedmoredefinitivelyandlessexpensively•IncreasedROIanddecreasedTotalCostofOwnership

For more information, contact:

Matthew B. Weinger, MD(615) [email protected]

Testing EHR in simulated ICU.

Blood checking device usability test.

Think-aloud during user test scenario.

Reengineering trauma care.

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