Healthwatch Leeds Stuart Morrison – Community Project Worker
What is Healthwatch?Created by the Health and Social Care Act
2012.
Strengthen the collective voice of people who use health and social care services and members of the public.
• Nationally – Healthwatch England
• Locally – Healthwatch Leeds
What do we do?• We will gather views and experiences
• Promote and support involvement
• Research and evaluation
Influence Impact
Better services
What else does local Healthwatch do?
• Seat on the Health and Well Being Board
• Providing information, advice and signposting
• How to access services
• What services are available
• Choice and control
• Enter and view• Refer issues to Scrutiny Board,
Healthwatch England and the Care Quality Commission.
The Leeds Picture
Who are we?
Volunteers
The Board
Staff Team
Partners `Friends`
What are we doing now?Information, advice and
signposting.
• NHS Complaints Advocacy – LIHCA
• Unhappy about services
• What services are there
• Getting nowhere with other agencies
Recruiting volunteers• Meeting existing and
new volunteers• Out and about at
events• Matching to
opportunities• Training and support
Views and experience• Visiting people in
their communities• Working with
existing groups, networks and organisations.
• Events
Working with organisations• Building
relationships• Regular meetings • Seats on Boards
and Groups• Supporting their
work
Healthwatch Leeds has a legal responsibility to listen and learn from the experiences of children and young people.
Children and Young People
So Far…..
• Part of the Children Leeds Strategic Voice and Influence network
• Small group of young volunteers (16-25)
• Meetings with established young people groups to:
• Identify concerns/issues• Identify joint working• Discuss engagement methods• Not duplicate work
What next?
• Training offered• Drop-in sessions• More volunteers to:
• Collect evidence• Help with branding• Co-produce website• Editorial panels• Decide on actions
Working together
• Engagement with young people
• Access into schools
• Opportunities to work together? Eg Health themed events
• Raising the profile of Healthwatch to children and young people
Thank-you