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Production DepartmentIt¶s the driving force turning wheels of every manufacturing company. Without it, there are no goods to sell to customers.
Along with producing, it determines how much of those goods can be produced in a certain time frame.
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Duties
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Candy Manufacturing Process
1. Candy mixing and
cooking
Cooking vats are
used for candy
cooking and mixing.
They have variablespeed agitators,
hydraulic lifts, digital
temperature
controllers with
alarms, sophisticated
atmospheric gasburners as well as
tilting function.
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2. Candy AeratingMarshmallows, snowballs and aerated chocolate are examples
where aeration technology would be used.
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3. Candy molding
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4. Candy Stamping
Stamping is done with dies that cut the candy to shape from aslab. An example is in the manufacture of chocolate or taffy.
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5. Candy
drawing
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6. Candy coolingCold water is often used to cool the equipment that
actually is in contact with the candy. Through this, thecandy is kept cool as it is manufactured. An example is
in the cooling of forming and drawing dies. Other
solutions include the use of a refrigerant.
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7. Candy coating
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8. Candy wrapping and packaging
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Administrative accounting:
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Administrative accounting:Chief Accountant Mrs. Pham Thi Quynh Lien- Full Name: Pham Thi Quynh Lien
- Sex: Female
- Date of Birth: 04/11/1963
- Education Level: University
- Qualification: Bachelor of Economy
Employment History
1982 - 1986: Finance staff of Vietcandy Company
1997 01/2004: Deputy Manager of Finance Deparment Vietcandycompany
- 02/2004 to this day: Chief Accountant Vietcandy company
- Present Position: Chief Accountant
- - Pecentage of stock owner and related person
Onwner: 10.000 CP
- Debt of Company: None
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G
athering Reporting
Evaluating financial data
deals with management planning andcontrol
the reports can help administrators and
managers evaluate the day-to-day activities of the operation
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Function
Record Keeping Function:1. Report regularly to the
interested parties by means
of financial statements.
Protect Business Property:
1. Design such a system of
accounting which protect its
assets from an unjustifiedand unwanted use.
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Legal Requirement Function:
1. Accounting system aims atfulfilling the requirements of law.
2. Accounting is a base, with thehelp of which various returns,documents, statements etc.,are prepared.
Communicating the Results:
1. Communicating the results to
interested parties. Theaccounting shows a real andtrue position of the firm of the business
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Quality management
Quality Control Manager
Full Name: Nguyn Th Thúy Hng
- Sex: Female
- Date of Birth: 08/11/1969
- Education Level: University
- Qualification: Master of Business Administration
Employment History 1993 1995: Finance & Accounting expert Vietcandy company
1995 2003: Finance & Accounting expert, member of Board of corporateauditors Vietcandy company
2003 to this day: Deputy Chief Finance & Accounting Vietcandy company
- Onwner: 0
- Debt of Company: None
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Improve quality and performance which will meet
or exceed customer expectations.
Can be achieved by integrating all quality-related
functions and processes throughout the company.
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What is TQM?
Total = everyone is involved in.
Q uality = continuously improving service to
customers. Management = with data and profound
knowledge.
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Principle
Executive Management Top management
should act as the main driver for QM and create
an environment that ensures its success.
Training Employees should receive regular
training on the methods and concepts of quality.
Customer Focus Improvements in quality
should improve customer satisfaction. Decision Making Quality decisions should be
made based on measurements.
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Methodology and Tools Use of appropriate methodologyand tools ensures that non-conformances are identified,measured and responded to consistently.
Continuous Improvement Companies should continuously
work towards improving manufacturing and qualityprocedures.
Company Culture The culture of the company should aim atdeveloping employees ability to work together to improvequality.
Employee Involvement Employees should be encouraged tobe pro-active in identifying and addressing quality relatedproblems.
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CUSTOMER SERVICES
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y A bridge between customers andcompany
yInteract with customers to provideand process information in
response to inquiries, concerns andrequests about products andservices.
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yMain Job Tasks and
Responsibilities
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yDeal directly with customers either by telephone, electronically or face to face
yHandle and resolve complaints orrespond promptly to their inquiries
y
Process orders, forms, applications andrequests
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yManage customers' accounts
y
keep records of : customer interactions,transactions, inquiries, comments and
complaints
y
communicate and coordinate withinternal departments
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SKILLSyProduct knowledge
yCommunication skills
+ Affability
+Agreeablity
+A
ccountabilityyListening skills
yProblem analysis and problem-solving
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VIETCANDY
CORPORATION
MarketingDepartment
Manager:Truong Thi Huyen
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Job titles:
Market Researcher
Product Manager Brand Manager
Marketing Director
Chief Marketing Officer
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Functions:
Researching & analyzing marketplace
To find out elements which affect the company &
making plan for marketing strategy.
Conducting customer surveys
Surveys in types of customer (age, background,
sex, etc)
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Functions:
Building goals, designing & branding
products
Managing products & budget
Assessing price
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VIETCANDY
CORPORATION
Sale Department
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Job Titles:
Sale executive
Sale manager
New business developer Telesales
Sales trainer
Distributor sales
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Functions:
Selecting channels for distribution ( expor t
& impor t )
Public r elations (PR)
Sales facilities or techniques( telephone sales,company¶s website, social media such as
Twitter, Facebook, blogs )
Researching & exploring new markets
Aiming to expand the business