GlobalASAP Implementation Methodology
Title of Presentation, Speaker Name / 2
Objectives
Present an overview of the GlobalASAP methodology
Review changes to the GlobalASAP Roadmap
Discuss key work streams of the multi-site implementation
Introduce Key Deliverables
Discuss use of GlobalASAP Roadmap in SAP Solution Manager
GlobalASAP in detail
Tool time
GlobalASAP overview
GlobalASAP concept
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Goals of Corporate Template Project
Drive for quick, repeatable project implementations
Define common core business processes
Allow transfer of leading practices across all lines of business
Deliver flexible business solutions that utilize integrated applications, common technology and standardized data
Minimize investment in redundant systems development, interfaces, and support
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Delivering Successful Solutions
GlobalASAP Methodology
Description
http://service.sap.com/roadmaps
GlobalASAP delivers a process-oriented, clear, and concise methodology the GlobalASAP Roadmap to provide step by-step direction throughout your global or multi-site SAP implementation.
More info
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GlobalASAP Methodology at a glance
GlobalASAP Methodology
Covers implementation of the entire SAP Solution portfolio
Provides detailed steps for the template project and shell roadmap structure for the individual rollout projects
Pilot site brought live during the template project
Project and Program Management content aligned with industry standards (Project Management Institute)
Roadmap structured into logical work streams supporting all aspects of multi-site project
Structural changes enabling true deliverable based approach in implementations
Both Business Process Management and Technical Solution Management content included in the Roadmap
Improvement of roadmap attributes to enable users to find the right information fast
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GlobalASAP Roadmap Phases
Global Program
Preparation
Initiate and plan entire
program and template project
GlobalBusinessBlueprint
Document the business
requirements for entire enterprise
GlobalRealization
Implement business process
requirements and develop template for subsequent rollout
PilotFinal
Preparation
Finalize cutover preparation and bring
pilot site live
Global Template on-going Rollout,
Support and Maintenance
Fine tune the template before
conducting subsequent
rollouts
GlobalASAP in detail
Tool time
GlobalASAP overview
GlobalASAP concept
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GlobalASAP Roadmap
ASAP Roadmap
Blueprint Realization Prep to Go Live Go Live &Support
Project Preparation
ASAP Roadmap
Blueprint Realization Prep to Go Live Go Live &Support
Project Preparation ASAP Roadmap
Blueprint RealizationPrep to Go Live Go Live &
Support
Project Preparation
Global (Global ASAP) Implementation• Charts the Overall Program• Defines the Enterprise wide Requirements• Creates the Global Template• Defines the Program Rollout Plans
Local Implementation Projects• Starts with the Enterprise-wide Requirements• Adds the local Requirements• Completes the configuration
Local Implementations
GlobalASAP traditional approach
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NEW GlobalASAP Concept
Template Project
Global Template
Pilot
Rollout #1
Rollout #2
Rollout #n
Pilot site operations
GlobalProgramPreparation
GlobalBusinessRequirements
GlobalRealization
Pilot FinalPreparation
Global Template On-going Rollout, Support and Maintenance
Ongoing Template Maintenance
Rollout Projects
Rollout #1 Operation
Rollout #2 Op.
Ongoing template maintenanceand rollouts
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GlobalASAP approximate staffing levels for projects and Customer Center of Excellence
Template Project
Global Template
Pilot
Rollout #1
Pilot site operations
Ongoing Template Maintenance
Rollout Project #1
Rollout #1 Operation
Template projectCustomer Center of Excellence
Rollout #1
Pilot site operations
Rollout #1 operations
Pilot site
Program Timeline
Staffing levels
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GlobalASAP flow from template to rollout projects
Program Management
Project Management
Organization Change Management
Solution Management
Lifecycle Data Management
Technical Solution Management
Security
User Roles
Training and Documentation
Solution Package
Rollout Package
Template consists of
Template project creates Rollout projectsleveragethe template
Rollout ProjectsRollout
ProjectsRollout ProjectsRollout
ProjectsRollout ProjectsRollout
Projects
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Key differences between traditional and new approaches
In new approach template is developed and fine tuned during the template project, at the same time the pilot site is brought live
In the new approach the template project team needs to consist of the template team
Fully aligned with process supported by SAP Solution Manager
GlobalASAP in detail
Tool time
GlobalASAP overview
GlobalASAP concept
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TemplateRoadmap
Work Streams
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Program Strategic Framework and Business Case
This deliverable group is included for sites that have not completed the business case for the program. It walks through the key steps needed to define a solid program business case prior to initiating the program.
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Program Management
Program Management stream covers the entire program.
Fully aligned with Project Management Institute standard for Program Management.
Covers Program Initiation, Planning, Monitoring and Control as well as Program Closing activities.
Program Performance and Benefits Management is key area of the program management stream.
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Project Management
Project Management activities for the template project.
Fully aligned with Project Management Institute standards (PMI PMBOK).
Covers Initiation, Planning, Monitoring and Control as well as Closing activities.
Provides consistent project management approach.
Open and extendable to accommodate specific project management process that is aligned with PMI standards.
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Implementation Program Standards
Specific recommendations for the program how to establish efficient standards for both the template project as well as all rollout projects.
Leverages SAP Solution Manager as key toolset for implementation, operations and continuous enhancements of the implemented solution.
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Business Process Management
Covers all aspects of business process requirements gathering, business process design and testing.
Fully aligned structure with SAP Solution Manager representation of business scenarios.
Flexible structure easing the creation of project specific WBS.
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Organization Change Management
This stream discusses the deliverables necessary to support a smooth organizational transition from the existing solution to the newly implemented SAP Solution.
This area has been completely updated for this release of GlobalASAP template roadmap.
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Training
This stream covers all deliverables, activities and tasks related to project team training and the end user documentation and training.
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Lifecycle Data Management
This stream covers the required analysis, preparation and actual transfer of data from legacy systems to the newly built SAP Solution.
To highlight the importance of this topic the required deliverables are presented in separate area of the roadmap instead of being incorporated in other sections of the roadmap.
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Integrated Solution Readiness Management
This stream represents the integrated solution that is created during the template project.
The Integrated Solution Management covers all aspects of assuring the integration of individual parts of the newly built solution.
Solution Design, Solution Integration Testing and other key integration topics are covered in this area.
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Global Security Management & User Roles and Authorizations
This stream covers all aspects of security management, user roles and overall enterprise security and risk management.
Detailed template with required steps are provided for all Enterprise Risk Management areas.
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Development Standards
This deliverable group discusses the specifics of how to establish the development standards and assure that the project team has sufficient development resources to accomplish the required development work.
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Performance and System Testing
Template project team needs to get ready to assess the quality of the solution by planning the performance and system tests in phase 3.
Later in phase 4 the project team conducts the system and performance tests to assure that the pilot site will provide sufficient performance throughput for the pilot organization.
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Customer Center of Excellence
Customer Center of Excellence (CoE) is key to success of the program, the CoE assumes the role of:
1. Owner of the template once the pilot site is live
2. Organization supporting the live solution in terms of operational support as well as continuous enhancements and maintenance
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Technical Infrastructure Management
This work stream covers all activities and tasks related to planning, sizing, setup and maintenance of the technical infrastructure.
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Support and stabilize pilot production
The purpose of this deliverable group is to establish the production support for the pilot site that includes the daily support desk operations, ongoing end user training plans and volume and system monitoring activities.
With this set of activities the team concludes the transition from the project support organization to the production support organization (CoE).
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Global Template – Rollout and Solution Package
The template project team develops the corporate template that consists of two key elements:
Rollout package – all project guidelines, standards, procedures, templates, etc.
Solution package – pre-defines set of scenarios, processes including pre-configuration, developments, data migration routines, etc.
The rollout team then takes the template and implements it according to guidelines provided in both solution and rollout package.
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Global Template – Maintenance and Support
The purpose of this work package is to provide global template maintenance and support for installed SAP sites while additional template enhancements, new versions of the global template and additional rollouts are in development phases.
This is activity that the Customer Center of Excellence performs as part of the on-going maintenance of the template.
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Key MILESTONES
Key milestones mark completion of major accomplishments during the project.
It is recommended to conduct formal review and acceptance of the deliverables that are to be completed by the time the milestone is reached.
SAP provides Q-gate concept and templates in the roadmap to facilitate the review and acceptance process.
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SAP Safeguarding
SAP Safeguarding is a portfolio of assessments, tools, and services that reduce technical risk and costs in implementation, upgrade, migration, and operations of your IT landscape.
SAP Safeguarding services can help you manage your core business processes and provide you with a risk management and service plan.
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RolloutRoadmap
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NEW GlobalASAP Local Rollout RoadmapFinalPreparation
Local Project Preparation
Local Business Blueprint
Realization
Project Mgt OCM + Training System PrepProcesses Data Cutover
Setup of Local ProjectOrganization
Adaption of Strategic Framework
Establish OCM Procedures + Responsibles
Infrastructure Requirementsand Design
Early Adoption of BestBusiness Practice Proceesses
Training andDocumentation Strategy
Data ManagementStandards Implementation
Data Cleansingand Data Preparation
Completion Check & Prepare for Next Phase
General Project Management
Global Blueprint Review &Fitgap Analysis
Local Business BlueprintDocumentation
Security Requirements
Infrastructure Planning
System Operation Stategy
Early Adoption of BestBusiness Practice Processes
Training Planning
Data Cleansingand Data Preparation
Completion Check & Prepare for Next Phase
OCM OrganizationalAlignment + Change Analysis
General Project Management
OCM
Training Preparation
Configuration &Development
Unit / Process / Integration / Business Acceptance Testing
Early Adoption of BestBusiness Practice Processes
Infrastructure Implementation
Data Preparation & Data Migration Simulation
Completion Check & Prepare for Next Phase
Cutover Planning & Preparation
Business TransitionPlanning for Cutover
General Project Management
OCM
End User Training
End User Practice in the System
Data Migration to Production
Infrastructure Finalization
Cutover Management
Business Simulation
Pre-Go-Live Operations
Completion Check & Prepare for Next Phase
Final Cutover andControlled Process GoLive
GoLive and Support
General Project Management
OCM
Project Closing
System Support
Business Support
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Roadmap Navigation
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Roadmap Adds Value to the Implementation
What to do, and when to
do it
Who participates
When used properly, a roadmap will provide guidance on the following:
Knowledge Area
Why and how you should do it
Accelerators,Samples, Templates
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GlobalASAP Roadmap Structure
Each deliverable comprises several activities. Activities contain the tasks that project team members need to carry out, in order to fulfill the project goals. At this level, you can find more accelerators containing information relevant for your implementation project.
Activity (Level 4)
Each roadmap phase is made up of several logical groups of deliverables that are produced during the phase.
Deliverable Group(prefix DG:)(Level 2)
Roadmap is divided into five phases.Phase (Level 1)
DescriptionStructure
Activity is made up of several tasks. The task describes the detailed steps project team members are required to perform.
Task (Level 5)
Phase
Deliverable Group
Deliverable
Output
In each phase the project team produces several deliverables. The deliverables represent the main objects within a project.
Deliverable(Level 3)
Each deliverable comprises several outputs. Outputs are documents or tangible items that are results of a process. The output supports the completion of a desired deliverable as a standalone component
Output (prefix O: )(Level 4)
Task
Activity
Ou
tpu
ts –
pre
fix
O :
Me
tho
ds
–
pre
fix
M :
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Roadmap Views — Display What You Need
Showing only relevant areas of the roadmap
Fast switching between the views
Cross-references between the views
Complete View
Methods View
Output View
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Roadmap Attributes – find what you need fast
Attributes classify roadmap nodes and accelerators to enable easy navigation and user specific views.
Following attributes are used Flavors
represent SAP Solutions (mySAP ERP, mySAP CRM, ….)
Subject Areas knowledge domains in the implementation project (Project
Management, Org. Change Management, Technical Implementation, …)
Project Roles filter activities, tasks or outputs by project role
User specific views can be created by applying filters
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Project Roles and Subject Areas
PhaseDeliverable Group 1
DeliverableO: Output α.1O: Output α.2M: Activity 1.1
Task 1.1.1
Task 1.1.2
M: Activity 1.2
Deliverable Group 2 Milestone A
Subject Area – deliverable is part
of a discipline, domain or subject area in the project
AttributeStructure
Project Roles- project role is
involved or performs the activity producing
an Output
Project Roles assigned to Outputs and Tasks (or Activity where tasks not available)
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Roadmap Flavor – Solution Relevant Nodes
PhaseDeliverable Group 1
DeliverableO: Output α.1O: Output α.2M: Activity 1.1
Task 1.1.1
Task 1.1.2
M: Activity 1.2Task
1.2.1
Deliverable Group 2 Milestone A
Flavor – assigned to all nodes
applicable for given solution (flavor)
AttributeStructure
Flavor assigned to each individual node with exception of Outputs and Methods node (gray nodes)
GlobalASAP in detail
Tool time
GlobalASAP overview
GlobalASAP concept
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Best Practices built into the SAP toolset Management of the implementation project and SAP solution Aligned with industry standards and procedures (PMI PMBOK®, ITIL) Specific to implementation of SAP solutions
Delivering Successful Solutions Enabling Toolset
Aligns customer’s business requirements to SAP solutions
SAP Solution Composer
Offers AcceleratedSAP roadmap composed to fit specific project needs
SAP Roadmaps
Facilitates efficient solution design, documentation, configuration, testing and operations of SAP solutions
SAP Solution Manager
AcceleratedSAP Toolset
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SAP Solution Manager – the toolset supporting entire solution lifecycle
SolutionDirectory
mySAPCRM
OthermySAPERP
mySAPAPO
Projects
Solution
Implementation and DistributionSolution Monitoring
Service planand Execution
Service Desk
Upgrade
Change Management
Testing
E-LearningManagement
SAP Solution Manager
Global Templateand Rollout
Business processes
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Toolset enabling delivery of Successful Solutions
SAP Solution Manage Adoption Scenarios
Plan Build Run
Map business requirements and
perform initial scoping with SAP
Solution Maps from SAP Solution
Composer
Design, Configure, Document, Test and Go Live with SAP Solution
using SAP Solution Manager with ASAP Roadmaps – covers new implementation
and upgrade
Manage Solution Changes with Change Request
Management in SAP Solution Manager
Manage internal support using Support Desk in SAP Solution Manager
Run, Monitor and Operate SAP Solution with
SAP Solution Manager
2
3
4
Definecustomersolution based on
SAPprocesses
Roadmaps
Project Administration
Issue Tracking / Monitoring / Reporting
Roadmaps
Project Administration
Issue Tracking / Monitoring / Reporting
Synchronize Cust. settings
Configure processes
Training
Define project
Set up systemlandscape
Define project
Set up systemlandscape
SAP Solution Manager
ProjectPreparation
BusinessBlueprint Realization Go Live
& SupportFinal
preparation
Testing
HandoverTo
Operations
1
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Enterprise Requirements
Local Systems Requirements finalized in Local Implementation Projects
Local Unit 1 Local Unit 2 Local Unit 3
Global Roll-out – Use of SAP Solution ManagerProcess in Detail
T1V1 Define global template
1
Global Template become Reference System
2 Roll out global template
T1V1 T1V1 T1V1
3 Implement template
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Local Systems Requirements adapted in Local Implementation Projects
Local Unit 1
T2
T3
Local Unit 2
T3
Local Unit 3
T2
Global Roll-out – Use of SAP Solution ManagerProcess in Detail (II)
Enterprise Requirements
T2 T3
Global Template(s) become Reference System
6 Roll out new template version
T1V2 T1V2 T1V2
7 Implement new template version via comparison
and adjustment
4 Roll in templaterequirements
T1V2 5 Create new template version
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Global Templates – From Definition to Shipment
Template Project
TemplateZBANK
TemplateZBANK
TemplateZHUMRESTemplateZHUMRES
S2 MSS
S1 Accounting
S3 LSO
Create templates and scenarios
1
Template ZHUMRESTemplate ZHUMRES
Template ZBANKTemplate ZBANK
Assign scenarios to template
2 Collect templates into transport
4 Release templates for: current SAP Solution Manager system
another SAP Solution Manager system (transport)
3
S1 Accounting
S3 LSO
S2 MSS
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Using SAP Solution Manager in a Template Project
VisibilityControls template use Open for public use Closed for public use, template „under construction“
Global Rollout FunctionalityControls the use of global attributes
Project PreparationSetup template project framework
Create a template project Import SAP Best Practices pre-configuration to the system Create required of template definitions (in the project) – containers used for
rollout Select standard scenarios from the process library (BPR) as starting point for
defining template-specific business scenarios
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Using SAP Solution Manager in a Template Project
Business BlueprintDefine global requirements
Document business requirements in customer-specific process structure Assign scenarios to individual template containers Set global attributes to determine scope of process changes in local roll-out projects Describe global business and technical requirements
Global Attributes• Changes to scenarios, processes and process steps allowed?• If so, to what extent?
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Note!• Re-use of existing configuration possible• Translation or process structure can be triggered using SAP standard translation tools.
Using SAP Solution Manager in a Template Project
Global RealizationPrepare reference template with preconfiguration
Assign related configuration (IMG) activities, create and assign BC Sets Assign global customer-specific developments (programs, transactions etc.) Record sample / master data as CATTs Create standard test cases (manual test cases, CATTs, eCATTs )
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Using Solution Manager in a Roll-out Project
Project PreparationSetup roll-out project framework
Create a local roll-out project (type: implementation) Select one or multiple templates and related scenarios
Business BlueprintScope & enhance global template
Adapt harmonized and local processes to local-specific requirements Document local specific requirements of harmonized/local processes
Realization Configure global & local requirements
Apply template-specific customizing (related BC Sets) for global processes Perform final configuration via IMG activities based on local-specific
requirements Re-use master data samples recorded in global template Apply global customer developments (reports, ...) Re-use standard test cases to test standard processes and
use as template to create test cases for local-specific requirements
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Template vs. Implementation Project
Template Project
Template ZBANKTemplate ZBANKS1 Accounting
Template ZHUMRESTemplate ZHUMRESS1 LSO
S1 MSS
Implementation Project
Template ZBANK’Template ZBANK’S1’ Accounting
Template is copiedinto implementation project
Template content with pre-configuration is basisfor local configuration
Template original ZBANK and copy ZBANK’ are decoupled
Copy template
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Copy template
Implementation Project: Adding Processes
Template Project
Template ZBANKTemplate ZBANKS1 Accounting
Template ZHUMRESTemplate ZHUMRESS3 LSO
S2 MSS
Implementation Project
Template ZBANK’Template ZBANK’S1’ Accounting
P3’Budgeting
P1 TPM
P3 Budgeting
P2 Planning
Business Process Repository:Library of SAP reference processes
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Global Roll-out in Different Stages
Versioning concept to control/track changes in templates
Roll-out Stage 2: Mass roll-outRoll-out Stage 1: Pilots
Templ. ZBANK V1Templ. ZBANK V1S1Accounting
Pilot feedback
Enhancements
Templ. ZBANK V2Templ. ZBANK V2S1Accounting
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Global Roll-Outs – Benefits in Detail
Support of process standardization projects Methodology Efficient centralized definition and pre-configuration of global /
harmonized elements Setup of multiple templates in parallel
Eased implementation at local sites Re-use of customizing on local components Compliance check Documentation of standards
Reduced effort for standard adaptation Version management Comparison and adjustment of template versions
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How SAP delivers ASAP roadmaps
GlobalASAP Roadmap delivered via SAP Service Marketplace and SAP Solution Manager
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Resources
GlobalASAP Roadmaps on SAP Service Marketplace:General Information about ASAP and GlobalASAP Roadmaps: http://www.service.sap.com/roadmaps
Related SAP Education Classes http://www.sap.com/usa/education/SMI210 – ASAP Implementation Methodology Overview