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Page 1: Gamified social media performance coaching at the United Nations

Gamified

Social Media

Performance

Coaching

at the

United Nations

Toby BeresfordCEO – rise.global

Social Media Expert – Sky News

Digital Innovation Expert – European Commission

Founder – DMA Social Media Council

Founder – Facebook Developer Garage London

Facebook Game Designer – Sony Playstation Europe

Founder – Gamification Gurus Power 100

Founder – United Nations Social 500

Page 2: Gamified social media performance coaching at the United Nations

What’s your workplace?

Page 3: Gamified social media performance coaching at the United Nations

I left here…

Page 4: Gamified social media performance coaching at the United Nations

To work here

Page 5: Gamified social media performance coaching at the United Nations

Pailz… failed

Page 6: Gamified social media performance coaching at the United Nations

But a personal blog post of a gamification

gurus social scorecard was a runaway

success, and led to the creation of

rise.global

Page 7: Gamified social media performance coaching at the United Nations

How do you use Social Media in

your business?

What does success look like?

Page 8: Gamified social media performance coaching at the United Nations

Vanity Metrics Clarity Metrics

REACH

# followers

# fans

# connections

# subscribers

ACTIVITY &

ENGAGEMENT

# tweets

# retweets / tweet

# comments / post

# impressions

Page 9: Gamified social media performance coaching at the United Nations

From scratch I

created an

engaging

scorecard for UN

staff

Page 10: Gamified social media performance coaching at the United Nations

Launched off the back of a hackathon

Page 11: Gamified social media performance coaching at the United Nations

Display the top UN’ers to each

other

Page 12: Gamified social media performance coaching at the United Nations

Provide each an individual

scorecard

Page 13: Gamified social media performance coaching at the United Nations

3 measurement approaches

External Analytics

3rd party measurement. Biased to their needs.

Internal Scorecards

Analytics simplified as a single score linked to strategic goals.

Internal Dashboard

Stats overload on a large

dashboard. Often with

alerts.

Page 14: Gamified social media performance coaching at the United Nations

Eating my own dog food – this is my social scorecard

Page 15: Gamified social media performance coaching at the United Nations

I use rise.global to tweak the score algorithm so

the score reflects my current business goals

Page 16: Gamified social media performance coaching at the United Nations

blog.rise.global


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