Gaining insights into your business SOFA 2013 Chetan Cariappa, Business Intelligence, SWIFT Americas along with Jitendra Chauhan, Head of USD Clearing, CITI
Agenda
SOFE - BI breakout session 2
• How can SWIFT help me gain new insights ?
• A deeper look at Watch Insights
• Addressing specific needs through BI Services
• A chat with Citi’s Head of USD Clearing
BI?
SOFE - BI breakout session 3
Consulting services helping you to leverage the full potential of WATCH products Consulting services providing more information – e.g. peer benchmarking
SWIFT Business Intelligence offering
4
WATCH Insights
WATCH Analysers
Business Intelligence Services
Reports focusing on four specific business domains: Trade Finance, Payments, Network management, Operations Subset of data
Interactive database with possibility to build customized reports Complete set of data with value and currency or only number of transactions
SOFE - BI breakout session
Current product subscriptions – Volume bundle (Traffic, Market, Message Cost) – Value bundle (Value Analyser) – Billing bundle
5
Watch Analytics From data to meaningful information
Evolving towards - Enriched Analysers « BI Enrichment Paper – ER1107 » - More powerful platform
The voice of the customer:
« Having access to Business-Oriented, Interactive and Actionable Dashboards »
6
Watch Insights Dynamic Dashboards
Launch of Watch Insights for Correspondent Banking (Oct 2012) 1. Develop Footprint & Portfolio for Cash & Payments 2. Develop Footprint & Portfolio for Trade Finance 3. Correspondent Network Management 4. (Operational Efficiency & Quality)
Agenda
SOFE - BI breakout session 7
• How can SWIFT help me gain new insights ?
• A deeper look at Watch Insights
• Addressing specific needs through BI Services
• A chat with Citi’s Head of USD Clearing
Watch Insights: A response to your business needs…
8
Business data at
fingertips
Fact based
Risk exposure Benchmarks
Money, time and
complexity savings
Revenue and cost triggers
…act faster, perform better!
Market Intelligence
Insights for Correspondent Banking 4 Dashboards
Cash & Payments
Operational (All Markets)
Cash & Payments Trade Finance
Trade Finance
Improve your
efficiency and quality
Develop your
portfolio and
footprint
FROM DATA TO
INSIGHTS Manage
your Correspondent
Network
Develop your
portfolio and
footprint
9
Audience Primary users: Business Managers / Product Managers active in Cash
Mgmt & Payments, Trade Finance or Relationship Management Secondary users: Senior Management in Global Transaction Banking,
Correspondent Banking (may get a selection of views from the primary users)
Operations (usually a SWIFT contact/coordinator) for the Operational Efficiency and Quality report
Scope Ordering for 1 BIC and all underlying activity depending on the business
focus of the dashboard Top 25 Counterparty countries + other Top 25 Correspondents + other Top 10 Currencies + other Main MTs +other
YTD and past year data (from 13 months in Jan to 24 months in Dec).
10
Audience / Scope
DEMO Data FACTS
DEMO Data CONSISTENCY
ACCURACY
Watch Insights provider of instant Business Intelligence!
11
What is the Activity Share?
Is the performance coming from
specific countries?
Which products or currencies
are increasing?
Which counterparty
countries contribute to growing the business?
Cash & Payments (cat. 1, 2 &9) ; Trade Finance (cat. 4 &7)
12
Who are the main
correspondents?
What is the level of
reciprocity?
How are my Nostro and Vostro relations evolving?
Do I face any concentration
risk?
Correspondent Network Management (cat. 1, 2, 4, 7 &9)
13
What is the quality
of the correspon
-dents?
What is the level of
rejects or returns?
Can more structured messages
being used?
What is the benchmark in
terms of efficiency?
Sent Nacked Messages (monthly view)
Operational Efficiency (all categories)
14
Sent/Received Rejects/Amendments/ Cancelled messages
Agenda
SOFE - BI breakout session 15
• How can SWIFT help me gain new insights ?
• A deeper look at Watch Insights
• Addressing specific needs through BI Services
• A chat with Citi’s Head of USD Clearing
Business Intelligence Services Portfolio
SWIFT Business Intelligence - CIS
Leveraging WATCH
Training
Personalized support
Benchmarking
Competitive positioning
Operational efficiency
Refined market share analysis
Bespoke analysis
E.g. Efficiency per headcount
E.g. Macro economic & trade report
SWIFT Corporate
Access
Ranking & evolution
Sales tracking tool
16
SWIFT Business Intelligence - CIS 17
Agenda
SOFE - BI breakout session 18
• How can SWIFT help me gain new insights ?
• A deeper look at Watch Insights
• Addressing specific needs through BI Services
• A chat with Citi’s Head of USD Clearing
Conclusion
There is increasing demand for better Business intelligence (BI). SWIFT’s unique data can help you make better decisions, faster Remember: • BI is a key component to help grow your business • It is embedded with your business strategy • SWIFT has a compelling BI offering for Correspondent Banking – Experience & buy! • SWIFT is expanding its offering – Come & help us to shape it!
ACT FASTER, PERFORM BETTER!
19
Questions & answers
?
Contacts
For more information, please visit the following website: http://www.swift.com/business_intelligence For additional questions, please contact: Business Intelligence, Americas Chetan Cariappa [email protected]
21
#SWIFTBI BI Transaction Banking
Thank you
22