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Page 1: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Future DirectionsRichard Katz, EDUCAUSE Mark Danis, KPMG ConsultingDr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael R. Zastrocky, 2002. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Page 2: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Our Format

Brief introduction of panelists What do we see? What is the vision? How will EDUCAUSE, Gartner,

and KPMG Consulting respond?

Page 3: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Observations

Technology industry in turmoil Financial constraints in higher

education Return to gradualism Suspicion of vendor community Accent on middleware IT in classroom moving to the

mainstream Real potential for consortia??

Page 4: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

A Vision … of IT

Library, museum, other resources available in digital form

Wired & wireless networks Powerful, mobile multimedia-capable

devices for all Creative/pervasive integration of media

& communications in all areas of the mission (including admin)

Integration of residential and virtual

Dan Updegrove, UT Austin

Page 5: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

A Vision … of Higher Ed

Cyber generation Ubiquitous IT Unbundling Lifelong learning Student centricity

New competition Globalization Bricks & clicks New

accountability New academic

credentials

Arthur Levine, Teachers College,Columbia University

Page 6: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

What This Means

IT may get more loosely integrated Effective processes are likely to

cross organization boundaries Competitive differentiation and

branding will become more and more important

Page 7: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

EDUCAUSE Reponses

ECAR – research focused on selection, adoption, socialization of IT in higher education

The IT leadership pipeline IT security and middleware Lowering educational boundaries

Page 8: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

One Man’s Vision

What I now propose is that all universities around

the world be encouraged to invest the next ten years

in the continuing problem of how to make the

[academic world - which now serves 43%,]

serve 100% of humanity.

R. Buckminster Fuller1962

Page 9: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Observations

Peter Drucker’s Prognosis Technology Is Not Strategy Investments in the Plumbing Convergence of Voice, Data Video

into a Unified Digital Network Technology is the New Learning Regional, National, Global

Consortia for Specific Opportunities

Page 10: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

A Vision:

Higher Education as the Bridge Across theDigital Divide

The Porous and Extended Enterprise

Today’s Student is 24x7 Constituency Relationship

Management (CRM) Competition/Accountability

Are Here to Stay Hyper Learning –

Robust Research

Page 11: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

A Vision … of IT

Customization’s Rise and Decline Integrated Enterprise - Disintegrated Technology Open – Adaptable Architectures Enterprise Optimization will be

Found in the Middle – Ware From Wired to Wireless Pay As We Go

Page 12: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

KPMG Consulting’s Response Co-Opetition in the IT Industry University Partnerships for Profit Modularized Managed Services Student for Life Built on CRM Creative Financing Solutions Global Networks for

Knowledge Transfer Solutions

Page 13: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

The Future

Predictions are very difficult to make,

especially when they deal with the future…

Mark Twain

Page 14: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

So You Want to Know What’s Coming? ...

Copyright © 2002

Page 15: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

?Data-Centric

Voice-Centric

• Performance• Mixed rich-data types• Personal info. mgmt.• MP3/MPEG4• 2.5G and 3G• 3D games• Bluetooth• PC synchronization• GUIs/browsers• Location services• Authorization• Security

Convergence

Device Convergence? Depends on Your Point of View

Maybe to physical convergence

Yes to functionalconvergence

Copyright © 2002

Page 16: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Clamshell

Tablet

Business Consumer Industrial

Smart Phone

BusinessProfessional

Copyright © 2002

Data-Centric Device Choices …

Page 17: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Wearable

Compatible

Entertainment

Thin/Small

Peripheral

Managed/Programmable

Unmanaged/Non-programmable

Visual/Color

Voice-Centric Device Choices

IT Temperance Line

Copyright © 2002

Page 18: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

PalmPalmOS

MicrosoftWindows CE

Symbian EPOC

PDA Platforms — The Big Three

Copyright © 2002

Page 19: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Integrated PDA

Best Data Too Big?

Integrated Smart Phone

EverythingCompromise?

Add-OnSlice, Jacket

or Module

Most-Flexible,Most-Complex

WirelesslyConnectedSeparates

EventualWinner!

Wireless PDA Trade-Offs

Copyright © 2002

Page 20: Future Directions Richard Katz, EDUCAUSE Mark Danis, KPMG Consulting Dr. Michael Zastrocky, Gartner Copyright Mark A. Danis, Richard N. Katz and Michael.

Wireless LANs: A Strategic Choice

WLANs can:

Integrate the physical and virtual campuses

Promote interactivity

Create a “sidewalk effect”

Save money -- sometimes

...but they can’t:

Replace the wired network

Deliver bulletproof security

Automatically change academic culture

Copyright © 2002


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