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Round 1 Feedback SessionsKenya, Uganda, Rwanda, Tanzania
This report is solely for the use of the Excelsior Firm and client personnel. No part of it may becirculated, quoted, or reproduced for distribution without prior written approval from ExcelsiorFirm.
September 2010
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Purpose of this document
Summarize findings from the firstround of feedback sessions
Share early findings with stakeholders
Solicit feedback on early findings
Stimulate discussion on how best tosupport East African ICTentrepreneurs
Note:
These are early findings
Additional inputs will beincorporated before finalizing theproposed interventions
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Attendees: Kenya and Uganda 14 & 16 September
Attendees OrganizationFabian Owuor Maduka Online & Alpha Trading
Micheal Pedersen Plus People
James Muendo Timsoft Technologies
Kariuki Gathitu Zege Technologies
Isaiah Muchene Freelancer
Mark Misiko Geona Enterprises
Gopal Venkat KANCO
Ken Mwenda Emobilis
Juliana Rotich Mobisoko
Allan Muturi Journalist
Dayo Olopade New America Foundation
Simon Ndunda Equisoft Technologies
Henry Kago Front Gate
Andrew Mutua Pamoja Shops .com
Daniel Otieno Omondi Dotto Computer Agencies
Soud Hyder Soudhyder.com
Marvin Oduor Transparency & Accountability Programme
Evans Owiti Construction & Admin
Zablon M'Ringeera Consultant
Joseph Kimani Ndung'u Student
Marten Schoonman New Media Consultant
Ahmed Maawy Datadyne .org
Shadrack Wangara Sunberry Corp
James Munene Virtual Works
Segeni Ng'ethe Mamamikes.com
Joshua Wanyama Pamoja Media
Mendi Njonjo Wananchi
Tom Jalio The Can Do! Company
Daniel Mainge Red Berry
Attendees OrganizationRichard Zulu Time Info Company
Simon Kaheru SMS Media
Solomon King Node Six
Michael Nyitegeka Makerere University
Revence Kalibwana SCFY TECH 1st.Ug
Joseph Kaizzi Fussion Uganda
Douglas Onyango Lake Victoria ICT & Bid Tech
Daniel Stern Hive Colab
Arnorld Sentuwa Yo Uganda Ltd
Benjamin Kanagwa Makerere UniversityEmmanuel Oruko Freelance
KenyaSeptember 14
UgandaSeptember 16
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Attendees: Rwanda and Tanzania 28 & 29/30 September
Attendees OrganizationSabin Hitimana Hobuka
Alice Mukabalisa Hobuka
Ntare Dau Kivu
Christian Munyabuzang Partners in Health
Binjamin Muhoza Partners in Health
Nicole Rulyahana SIECO
Albert Rwego Transparency - Rwanda
Jean Claude Rugera Norwegian Peoples Aid - Rwanda
Rajeev Aggarwal TBIF
Ntare Karitanyi Hobuka
Theonste Ntalindwa ATech
Stevenson Mugisha The New Times
Philotele Gahire CITT/ KIST
J. Paul Kavuna CITT/KIST
Nicolas Pottier Nyaruka
Robert Nsinga RwandAir
Abraham Rumunzi Rwanda Focus
Attendees OrganizationAbbas Njama Tanzania Telcom Co (TTCL)
Is-Haq Abdulkadir Zantel
Moshi Amran Zantel
Idrisa Kinyagu Zantel
Bajuna Salehe IFM
Nadeem Juma E-Fulusi
Richard Mushi E-Fulusi
S R Kolla Get Set Consulting
Peter Baziwe My Data
Terence Silonda BIDCSuhail Sheriff Simbanet
RwandaSeptember 28
TanzaniaSeptember 29/30
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Feedback session takeaways
Access tobusiness skills
Access tofinancialresources
Access tomarkets
Access totechnical skills
Access tobusinessnetworks
Encouragingregulatoryenvironment
Participant comments Common themes
Were geeks. We need people who can market andcommunicate. At university we learned how to code, but our professors dont
know other things we need in the real world.
There is local money, but the networks are not transparent. I know I need some money, but I dont know exactly how much.
Nobody thinks we can do the jobs. We dont know when the tenders come out.
The government and the big companies would ratheroutsource to foreign companies than have locals do the work. There is no place for people to find my work.
The certifications people want are expensive. I have the skills, but Icant afford to pay the certificate fees.
The schools teach computer sciences using theoryon thechalkboard and from bookswe dont get practice.
I dont know how to find someone who can check my code.
These networking opportunities are priceless. If we worked together we could have capacity for big jobs. I wouldnt tell someone my idea, because they might steal it. We need to be organized to talk to government. I need to talk to someone who has done it before. We need some mentors.
There is no legal protection for intellectual property. The government doesnt make the companies work with us.
Need to partner withbusiness professionals
Need practical advice
Need connections tofunders
Need mentors forbusiness model review
Need forum fordiscussing andpublicizing ideas
Need to developcommunities of trust toencourage idea sharing
Need trustedintermediaries forrating, referring, andvalidating products andservices
Issues
Similar themesacross thecountries
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Emerging interventions
Provide seedcapital culture
Governmentcontractingsmall businessset-asides
Create networkgroups andevents
Support skillsdevelopment
Knowledge basefor businessesin the region
Description Issues Addressed
Provide funds (andexpertise) for entrepreneursto take demos to fullconceptualization
Government tenders couldrequire that certain classesor value of services beprovided by micro and smallbusinesses
Create organizations andevents that bring togetherICT entrepreneurs
Create spaces forentrepreneurs to work andmeet
Provide on the job trainingand scholarships training
programs Develop integrated
computer sciencecurriculum (esp. Rwanda)
Document process to set upSMEs in each country,including key resources.
Write up local success
stories
Poor access to capital Poor access to business networks No R& D investment
Poor access to markets: customers
Access to business networks Poor representation in policy
discussions
Access to technical skills: sometechnicians need to update
knowledge and qualifications, self-taught technicians may not be ableto afford certifications to prove skills
Need practical and business skills
Poor access to business skills
Potential PartnerOrganizations
Local angel investors;chamas, mulitlateral andbilateral donors; diaspora
National and provincialgovernments; multilateraland bilateral donors
Business leaders;universities and colleges;incubators, donors andfoundations
Large corporates,universities and technical
colleges; training firms,donors and foundations
Business incubators (e.g.,iHub); universities;successful entrepreneurs;bilateral and multilateral
organizations
Intervention
Potential interventions with donorcommunity leadership
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Next steps
Secondroundsessions
Kenya Tuesday, October 19 Uganda Thursday, October 21 Tanzania Tuesday, October 26 Rwanda Thursday, October 28
Draft firstround
First full draft available for next consortium teammeeting during the week of October 4-8
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KENYA SESSION DETAILS
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Kenya attendee profile 14 September 2010
Date 14 September 2010
Location Nairobi, iHubTime 2 sessions:
- 10am-12pm
- 2pm-4pm
LeadModerators
Attendance
(2 sessions)
Ory Okolloh (Excelsior)
AdditionalModerators/Participants
Victor Gathara (UKaid)
Lauren Rawlings (Excelsior)
Tim Kelly (infoDev)
Lucy Mbaye (Excelsior)
Total attendance Experience within ICT industry
Type of ICT services provided Company size
2529
Surveyed
participants
Javier Ewing (Excelsior)
4
3
8
4
4
2
0-2 years
2-5 years
5-10 years
10-20 years
20+ years
N/A
1
4
1
2
7
0-50
50-100
100-500
500 5,000
5,000+N/a or non-profit
109
8
7
7
Software
Content
Mobile
Security
Network
12
Respondents could select more than one category; other categories selected:Non-technical (5), Other (3), Hardware (3), Data Centers (3), BPO/Call Centers(2)
86%
responserate
Annual
revenues, USD
thousands
Number of participants
Number of surveyed
participants
Number of participants
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Takeaways from Kenya sessions 14 September
Access tobusiness skills
Access tofinancialresources
Access tomarkets
Access totechnical skills
Access tobusinessnetworks
Encouragingregulatoryenvironment
Issues raised Interventions suggested
Common themes Understanding investorrequirements
Forecasting financial needs Need to educate investors
Need virtual market places Need market data Finding trustworthy
suppliers/partners
Self-taught technicians maynot be able to affordcertifications to prove skills
Need ICT-specific businessnetworks
SME need and contributionsoverlooked in policydiscussions
Create directory of people withbusiness skills (lawyers,accountants, etc) who are willing towork with entrepreneurs
Revolving fund for seed capital;create seed capital culture
Partnerships with vendors toreduce working capitalrequirements
Show and Tell sessions topresent demos, not just ideas
Provide on the job training andscholarships for formal training/continual education programs
Develop ICT-specific businessnetwork
Designate a formal SMErepresentative to participate in ICTpolicy discussions
Need mentors forbusiness model review
Need to developcommunities of trust toencourage idea sharing
Need practical advice(e.g., how to register abusiness)
Need forum fordiscussing andpublicizing ideas
Need trustedintermediaries for rating,referring, and validatingproducts and services
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Intervention capture sheet Access to business networks
Date 14 September 2010Location Nairobi, iHub
Time 10am-12pm
Participants Fabian and others
Intervention name Improving access to businessnetworks
Issue type: Access to business networks
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Lack of mentoring large business not interested in partnering with small business More resources on IP education Facilitate sharing ideas in safe environment
Provide safe environment within the context of seed fundingso that there is incentive and a penalty for violation e.g.
similar to Chama network
Share case studies of open businesses and successful onesespecially local
Scorecard for SME procurement for big business
AIESEC as an example of network Digital villages as outreach but can entrepreneurship be
linked to this e.g. show and tell not just in iHub type spaces
Create multiple idea sharing environments e.g. business clubsin school, speed dating equivalent, match making site.
More heres how to get to the next step kind of documentation
Ability to leverage business networks
Moderator - Ory
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Intervention capture sheet Access to finance
Date 14 September 2010Location Nairobi, iHub
Time 10am-12pm
Participants Victor (UKaid)Daniel
SaudEvansAhmed
Intervention name: Encouraging environment for seedfunding; commercial/trading finance
Issue type: Access to finance
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Ability to raise seed/Series A financing Access to trade/commercial finance (e.g., invoice financing,
bonds for contract for major vendors)
Leverage Kenyan resident and diaspora successful businessleaders as angels; major Western programs e.g., Google
Series B financing programme in EA
Partnerships with banks and vendors to structure financialvehicles
Silicon Valley culture of raising funds and access tomentorship
Angel identification and roles/responsibilities delination Process to bring transparency to metrics and development
milestones
Most financial instruments are essentially non-convert debt,and are seemingly scarce
Invoice financing is also not popular
Significant headway against bootstrap challenge Considerable set of entrepreneurs graduating to Series B
early VC stage
Moderator - Javier
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Intervention capture sheet Access to human capital
Date 14 September 2010Location Nairobi, iHub
Time 2pm-4pm
Participants SimonMark
JamesJames
Intervention name Upskilling young businessmanagers
Issue type: Access to business and technical skills
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Business and client development Project management skills Certification is too expensive for many entrepreneurs Employers and potential suppliers look for certification instead
of proof of skills
Project management classes and mentorship (e.g., review ofworkplans/proposal)
Creative certification financing (e.g., forgiveness throughcommunity service, loans for certification)
None mentioned Strategy and project management mentors On-line web training facilities
None mentioned Greater competitiveness in proposals process Improved project fulfillment
Moderator - Javier
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Intervention capture sheet Access to finance
Date 14 September 2010Location Nairobi, iHub
Time 2 pm-4pm
Participants MartenJoseph
ZeblonDaniel
Intervention name: Mobilizing and using early capital Issue type: Access to financial resources
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Lack of business skills Poor access to markets Little trust among entrepreneurs
e-Procurement: putting government contracts online to allowSMEs to see what is available and to build transparency and
trust
m-Education using mobile phones for delivery of training mLab building sustainable businesses in mobile apps Market analysis up to date market data
SME Solutions Centre (IFC) Rural Livelihoods plan (World Bank)
Tactical Technology Collective (Hivos)
Short-term projects with a focus on social change or buildingdonor awareness
Too much focus on museum applications, or over-fundedareas like AIDS
Kenya ICT Board challenge (not enough focus on SMEs)
Moderator - Tim
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Intervention capture sheet Access to finance
Date 14 September 2010Location Nairobi, iHub
Time 2 pm-4pm
Participants GopalAllan
SegeniKenJuliann
Intervention name: Mobilizing and using early capital Issue type: Access to financial resources
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Access to early money Access to investors Communicating financial requirements Using invested capital wisely
Provide seed capital along with expert advice
Tandaa competitive grants for local content development Youth Fund
Google Foundation support for test message applications
Need successful ICT executives to mentor/advise start-ups Need donors to initiate matching/revolving fund alongside
indigenous investors
Ability to formalize business and attract further financing
Moderator - Lauren
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Intervention capture sheet Access to business networks
Date 14 September 2010Location Nairobi, iHub
Time 2 pm-4pm
Participants GopalAllan
SegeniKenJuliann
Intervention name: Creating networks of ICTEntrepreneurs
Issue type: Access to business networks
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Need people to provide feedback on ideas Need to understand latest trends and happenings Need trust-based community
Create ICT-specific networks Create Show and Tell events for demonstrating and
publicizing promising concepts
iHub BNI
Enablis
Physical location for convening (eg iHub, Digital Villages) Network manager
Feedback on ideas and business concepts Opportunities to meet potential supplier or partners
Moderator - Lauren
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UGANDA SESSION DETAILS
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Uganda attendee profile 16 September 2010
Date 16 September 2010
Location Kampala, Hive CoLabTime One session: 2pm-4pm
LeadModerators
Attendance
(2 sessions)
Ory Okolloh (Excelsior)
AdditionalModerators/Participants
Tim Kelly (InfoDev)
Total attendance Experience within ICT industry
Type of ICT services provided Company size
11
8
Surveyed
participants
Javier Ewing (Excelsior)
0
4
4
0
0
0
0-2 years2-5 years
5-10 years
10-20 years
20+ years
N/A
1
2
0
0
4
10-50
50-100
100-500
500 5,000
5,000+N/a or non-profit
6
6
5
5
4
Mobile
Content
Network
Software
BPO
Respondents could select more than one category; other categories selected:Security (3), Data Center (3), Other (2), Non-technical (1)
73%
responserate
Annual
revenues, USD
thousands
Number of participants
Number of surveyed
participants
Number of participants
Lauren Rawlings (Excelsior)
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Takeaways from Uganda sessions 16 September
Access tobusiness skills
Access tofinancialresources
Access tomarkets
Access totechnical skills
Access tobusinessnetworks
Encouragingregulatoryenvironment
Issues raised Interventions suggested
Common themes Computer Scienceeducation does not provide
practical skills such asproject management
Need finance, marketingand other business support
No investment in R&D
Need virtual market places Need to establish credibility
of local talent
Need ICT business network Need local success stories Need mentors and advisors Need a place to convene
Start-ups and micro/smallbusinesses not able to bidon government tenders
Poor IP protection
More integrated curriculum Team up with marketing hackersand other business experts
Develop certification and ratingsystem
Develop ICT-specific businessnetwork
IdeaLab Celebration of success ICT Business clubs at universities
Require government contractors topartner with small businesses
Increase government interactionand lobbying
Need mentors forapplication and ideareview
Need communities oftrust to encourage idea
sharing
Need practical advice(e.g., how to register abusiness, how to dogovernment tenders)
Need forum fordiscussing and
publicizing ideas
Need trustedintermediaries for ratingand referring productsand services
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Intervention capture sheet Access to business networks
Date 16 September 2010Location Kampala, Hive CoLab
Time 2 pm-4pm
Participants
Intervention name: Creating networks of ICTEntrepreneurs
Issue type: Access to business networks
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Need people to provide feedback on ideas Need to understand latest trends and happenings Need trust-based community Less focus on capital raising
Create ICT-specific networks Developer/app showcase iHub-type place IdeaLab
iHub Cape IT Initiative
Mobile Monday IdeaLab
Physical location for convening (Hive CoLab) Network manager
Feedback on ideas and business concepts Opportunities to meet potential supplier or partners
Moderators Javier & OryDouglasMichael
SolomonRichardArnoldEmmanuel
JosephSimon
RevenceDanielTim (infoDev)Lauren (ExF)
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Intervention capture sheet Access to business markets
Date 16 September 2010Location Kampala, Hive CoLab
Time 2 pm-4pm
Participants DouglasMichael
SolomonRichardArnoldEmmanuel
JosephSimon
RevenceDanielTim (InfoDev)Lauren (ExF)
Intervention name: Small business tender support Issue type: Access to markets
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Need to understand tender process Need help preparing tenders Need to develop credibility of local small businesses
Increase interaction with government Mentoring on project management and tender process
Business Uganda Development Services (BUDS) programto help small businesses respond to tenders. No longer
active.
Successful entrepreneurs Government liaison
Local small business contracted for government work
Moderators Javier & Ory
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RWANDA SESSION DETAILS
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Rwanda attendee profile 28 September 2010
Date 28 September 2010
Location Kampala, Kigali Institute ofScience and Technology
Time One session: 10am-12pm
LeadModerators
Attendance
(2 sessions)
Lauren Rawlings (Excelsior)
Total attendance Experience within ICT industry
Type of ICT services provided Company size
17
14
Surveyed
participants
Javier Ewing (Excelsior)
2
9
2
1
0
0
0-2 years3-5 years
6-10 years
11-20 years
21+ years
N/A
0
1
0
0
10
30-50
50-100
100-500
500 5,000
5,000+N/a or non-profit
7
4
4
4
2
Software
Network
Hardware
Non-tech.
3 tied
Respondents could select more than one category; other categories selected:Data Center (2), Mobile (2), Other (2), BPO/ Contract Center (1), Content (1),Security (0)
82%
responserate
Annual
revenues, USD
thousands
Number of participants
Number of surveyed
participants
Number of participants
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Takeaways from Rwanda sessions 28 September
Access tobusiness skills
Access tofinancialresources
Access to
markets
Access totechnical skills
Access tobusiness
networks
Encouragingregulatoryenvironment
Issues raised Interventions suggested
Common themes
Computer Scienceeducation does not providepractical skills such asproject management
Need introductions to thepeople who have money toinvest
Even local clients would
rather hire a foreigner than aRwandese company for ICTproject
University training is verytheoretical with little practiceor experimentation
RICTA (the current ICTnetwork) doesnt provide
any services to members Need mentors and advisors
ICT4D policy is focused oninfrastructure; does not helpSMEs
Government tenders are toohard for SMEs to respond
Poor IP protection
More integrated curriculum Internships
Three-year tax holiday forbusinesses started by youngRwandese (5 years for females)
Develop certification and rating
system Require government contractors to
partner with small businesses
Provide more access to computerlabs and upgrade equipment
Develop ICT-specific businessnetwork
Increase government lobbying forSME
Need practical skills
Need mentors forfeedback on technicaland business ideas
Need communities oftrust to encourage ideasharing
Need trustedintermediaries for ratingand referring productsand services
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Intervention capture sheet Access to financial resources
Date 28 September 2010Location Kigali, KIST/CITT/TBIF
Time 10 am - noon
Participants SabinPhilotele
NtaroChristianBinjaminStevenson
AlbertRajeev
NicoleNtareTheonsteJean Claude
AliceJ.Paul
NicolasRobertAbraham
Intervention name: Startup tax break Issue type: Access to financial resources
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Even if it does not take much capital to start a business, thereneeds to be enough to keep the business going in the early
days
Banks will not lend without collateral
Provide a tax holiday for young entrepreneurs starting abusiness. For the first three years after registration (five years
if business owner is female) business income will be be tax
exempt.
None mentioned SME lobbying
Local small businesses will be able to re-invest more of theirearnings into their business the first few years.
Moderators Javier & Lauren
None mentioned
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Intervention capture sheet Access to business network
Date 28 September 2010Location Kigali, KIST/CITT/TBIF
Time 10 am-noon
Participants SabinPhilotele
NtaroChristianBinjaminRobert
AlbertRajeev
NicoleNtareTheonsteJean Claude
AliceJ.Paul
NicolasStevensonAbraham
Intervention name: Business associationstrengthening
Issue type: Access to business network
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Poor business networks and access to investors Current association does not provide enough services to
warrant membership dues
Does not meet needs of SMEs
Re-launch the ICT business association with a series ofprograms that are valuable to members, eg, negotiating
preferential rates for training for SMEs
None mentioned New leadership or management for association Support for programming
Improved access to finance, business contacts, informationand mentors through the network
Moderators Javier & Lauren
Rwanda ICT Association (RICTA)
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Intervention capture sheet Access to skills
Date 28 September 2010Location Kigali, KIST/CITT/TBIF
Time 10 am-noon
Participants SabinPhilotele
NtaroChristianBinjaminRobert
AlbertRajeev
NicoleNtareTheonsteJean Claude
AliceJ.Paul
NicolasStevensonAbraham
Intervention name: Enhancing computer scienceeducation
Issue type: Access to business and technical skills
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Computer science curriculum is too theoretical Students do not learn the specialist skills required in industry Students do not have opportunities to do much practical work
or experimentation Students do not learn business skills
Internships More integrated curriculum
None mentioned Businesses willing to work with student interns Curriculum development specialist
Soecialist training and certification courses
Graduates will be better prepared for real world IT work
Moderators Javier & Lauren
None mentioned
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TANZANIA SESSION DETAILS
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Tanzania attendee profile 29/30 September 2010
Date 29/30 September 2010
Location Dar es Salaam, Heritage HotelTime Two sessions:
29 Sept 7pm-8:30pm
30 Sept 10am-12pm
LeadModerators
Attendance
(2 sessions)
Lauren Rawlings (Excelsior)
AdditionalModerators/Participants
Total attendance Experience within ICT industry
Type of ICT services provided Company size
11 11
Surveyed
participants
Javier Ewing (Excelsior)
1
5
4
1
0
0
2
2
1
0
5
10-50
50-100
100-500
500 5,000
5,000+
N/a or non-profit
5
5
3
3
2
Mobile
Software
Network
Content
3 tied
Respondents could select more than one category; other categories selected:
BPO/ Contact Center (2), Data Center (2), Hardware (2), Secutiry (1), Other (1),Non-Technical (1)
100%responserate
Annual
revenues, USD
thousands
Number of participants
Number of surveyed
participants
Number of participants
0-2 years3-5 years
6-10 years
11-20 years
21+ years
N/A
Ellen Olafsen (infoDev)
Jill Sawers (infoDev)
Steve Giddings (infoDev)
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Takeaways from Tanzania sessions 30 September
Access tobusiness skills
Access tofinancialresources
Access tomarkets
Access totechnical skills
Access tobusinessnetworks
Encouragingregulatoryenvironment
Issues raised Interventions suggested
Common themes
Many guys who know ICTdont have skills for small
business.
I have a good businessidea, but I dont know how to
do the analysis.
Even with a degree I amnow paying for a businesscourse.
Investor community is onlyknown through informalsocial networks
Need to establish credibilityof local firms and talent
Need technical equipmentand software to practice
University computer labdoes not have modernequipment
Need ICT business network Need mentors and advisors
Start-ups and micro/smallbusinesses not able to bidon government tenders
More integrated curriculum Internships Access to specialized training
courses
Develop formal network of ICTangel investors
Develop certification and ratingsystem
Upgrade university computerfacilities and provide open accessfor students
Develop ICT-specific businessnetwork
Require government contractors topartner with small businesses
Increase government interaction
and lobbying
Need mentors forapplication and ideareview
Need communities oftrust to encourage idea
sharing
Need practical advice(e.g., how to register abusiness, how to dogovernment tenders)
Need trustedintermediaries for rating
and referring localproducts and services
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Intervention capture sheet Access to business skills
Date 29 September 2010Location Dar es Salaam, Heritage Motel
Time 7 pm 8:30 pm
Participants AbbasIs-Haq
MoshiIdrisaBajuna
Intervention name: Business skills development Issue type: Access to business skills, markets
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Poor business skills Provide business skills relevant to entrepreneurs
Foundation for Civil Society has a business training course Funds (grants/loans) for course subsidy/scholarships
Greater early stage business success
Moderators Javier & Lauren
Many other programs to provide business skills but they aretoo expensive
World Bank incubator will provide mentorship and skillsdevelopment, opening in March 2011
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Intervention capture sheet Access to business networks
Date 30 September 2010Location Dar es Salaam, Heritage Motel
Time 10am-noon
Participants NadeemRichard
S. R.PeterTerenceSuhail
Intervention name: ICT SME Association Issue type: Access to business networks, markets, andfinance
Current states Idea generation
Issues to be addressed Description
Successful interventions Resources required
Other efforts Expected impact
Only informal access to investor networks Need to develop credibility of local small businesses Need to know who peers and potential partners are
Create an association of ICT entrepreneurs
None mentioned Dynamic group leadership Support for programming
Successful business leaders willing to invest in startups andprovide mentorship
Local small business are able to access markets, information,and finance through the association
Moderators Javier & Lauren
World Bank incubator will provide mentorship and skillsdevelopment, opening in March 2011 value proposition
seemed to appeal to entrepreneurs considerably
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APPENDIX
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Session agenda
Topic Group size Objectives
Provide brief overview of project and workshopobjectives, ground rules, and agenda
Introduce each other and break the ice
Full groupIntroduction
Provide summary and way forward Full group
15
5Next steps
A
Determine profile of participants
Rank order issues to focus on issues of greatestpotential impact
Full groupIssue kick-off 15B
Understand root causes and provide examplefor breakout session
Separate into teams to work on additional issues Breakoutgroups
Breakoutdeep-dives
45C
Understand root causes for each issue area
Understand current status of interventions, best-in-class examples and develop new solutions
Report insights from breakout discussion Develop full group consensus on findings and
priorities
Full groupBreakoutpresentations
25D
E
Timing(minutes)
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Five minute surveyHelp us profile the East Africa ICT Entrepreneur space. This quick survey is a small but important stepthat will allow us to know:
Who are the key current and up-and-coming leaders Where opportunities exist to facilitate positive interactions with the industry