How does Open Innovation accelerate
Digital Transformation?
A tale about my journey
Vincent Thamm
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Disruption is everywhere
Transavia
Travel disruptors
Adaptability
3
Product à Customer centricity
Get to really know your customer
Customer journey
Customer development
4
Digital Customer Experience
Digital as enabler
Passenger eXperience innovation
5
Digital transformation within org
From outside to inside
Employee eXperience
Connecting customer, employee, partners
6
Lean Innovation
Continuous innovation
Culture: digital DNA, intrapreneurship
3 horizons of innovation
7
Open Innovation
Enablers
Developers
Startups Leverage your ecosystem
#transAPIa
8
Business Model Innovation
CREW @ HOSPI-TALITY
BLOCK- CHAIN TECH
START- UPS
9
Future travel industry
VR/AR & VT
Conversational interfaces
Space travel
Exposure of data vs. websites & apps
Self service ! Robo-service
New technologies: LiFi, Blockchain
10 Time to act!
What if…
your core business
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https://www.transavia.com/en-NL/innovation
@Vincent_Thamm nl.linkedin.com/in/vincentthamm
